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4 Service Information
by R0CKY Here are the restrictions set in place: 1- no static IP -limited to text groups only -limited to 3 concurrent connections -limited to 1Mbps -no specific cap on download or upload -access to post 2- with static IP -full access to both text and bins -limited to 3 concurrent connections -limited to 1Mbps -no specific cap on download or upload -access to post 601/75KB/sec = 6016/800kbit sync profile 601/48KB/sec = 6016/512kbit sync profile 502/75KB/sec = 5056/800kbit sync profile 502/48KB/sec = 5056/512kbit sync profile 410/75KB/sec = 4032/800kbit sync profile 410/48KB/sec = 4032/512kbit sync profile 350/75KB/sec = 3488/800kbit sync profile (rarely used now) 298/75KB/sec = 3008/800kbit sync profile 298/48KB/sec = 3008/512kbit sync profile 240/75KB/sec = 2496/800kbit sync profile 240/60KB/sec = 2496/640kbit sync profile 165/75KB/sec = 1728/800kbit sync profile 165/60KB/sec = 1728/640kbit sync profile 165/35KB/sec = 1728/384kbit sync profile 105/60KB/sec = 1184/640kbit sync profile 105/35KB/sec = 1184/384kbit sync profile 105/12KB/sec = 1184/160kbit sync profile 60/14KB/sec = 672/160kbit sync profile 48/48KB/sec = 512/512kbit sync profile 25/25KB/sec = 288/288kbit sync profile 14/14KB/sec = 160/160kbit sync profile 11/11KB/sec = 128/128kbit sync profile 14/8KB/sec = 160/96kbit sync profile 5/5KB/sec = 64/64kbit sync profile
just to give you an updated list (as of Feb 2010) (ones i put -D beside are default profiles for the speed range they fall in)
160/96 -D 128 Kbps
160/160
288/288 -D 256 Kbps
512/512
640/512 -D 640 Kbps
672/160
1184/160
1184/384
1184/640 -D 1 Mbps
1728/384
1728/640
1728/800 -D 1.5 Mbps
2496/640
2496/800 -D 2.5 Mbps
3008/512
3008/800 -D 3 Mbps (also default on cards not setup for cx)
4032/512
4032/800 -D 4 Mbps
5056/512
5056/800 -D 5 Mbps
6016/512
6016/800 -D 6 Mbps
7040/800 - Usually set for cx with 5 or 6 meg package.
The profiles are generally set about 15% above what they are paying for to account for the encapsulation. Course all that depends on the customer's lines and how high their attainable is.
PS... largest things Ive found for customers losing max attainable is inside wiring. They'll have shorts on lines they dont use (ie corrosion in a jack theyve never used... but still hooked up, so will still affect), or long extension cords going to the modem. Also not having filters on their phones. by R0CKY - Cancel from Bell and get a cancellation number (make sure to give yourself at least 7 business days before cancelling as it takes 5 business days to activate on our side). - Provide cancellation number in your order with us and make the activation date the same date as the bell cancellation date. To do otherwise might cause problems with Bell as Sympatico has the root account to the routers and they may disconnect you if your are connected elsewhere ahead of the Bell disconnect date. If from third party ISP: - Cancel from the ISP and give yourself at least 7 business days out as it takes 5 business days to transfer to us. - In this case you can have your activation date overlap, so get our date to happen as soon as possible so that if there are problems that they can be resolved before the other ISP's disconnect date. Note: In either of these two case, once you receive your login you can just switch it and start using your network ahead of time... Allowing you to pre-configure all of your settings before the physical transfer. If from Cable (or anything else): - Pretty simple... order whenever, just make sure the two services overlap so that you can switch with as little interruption as possible.
You should also mention that if you move your phone to Teksavvy, that connection to DSL will take five days, leaving you with no internet for a week or more. At least, that's what your sales department told me. A week without the internet is too much, so we had to cancel the move to Teksavvy. by R0CKY »teksavvy.com/en/dialup-numbers.asp by R0CKY **************************************************** **************************************************** ON/QC/AB/BC: Premium Service... When: Effective NOW! Monthly Rate: $29.95/month (5Meg Pckg) Capped Amount: 200GB (formerly 100GB) Bulk (must Pre-pay): $10/100GB Overage Fees/no-bulk: $0.25/GB (that's right... not a typo) **************************************************** ON/QC: Unlimited Service... When: Effective Jan 1st, 2008 Monthly Rate: $39.95/month (6Meg Pckg) **************************************************** **************************************************** Note: Prices based on a maximum 5-6Meg speed profiles and will be adapted for higher speeds when they arrive.
The 29.95 price doesn't seem to match the one on the teksavvy web site. Was the 29.95 a limited time offer? Since now it seems it's 31.95/mo. However if you pre-fill the pre-sales online form, it still uses the 29.95 price plus tax. Therefore something needs to be updated since it does not match. Please advise. thanks 2011-09-25 20:43:38 by R0CKY AB/BC - VPI/VCI=0.33 by Angelo To determine the type of your CondoTV service 1) Go to »www.connectyourspace.com 2) Input your postal code. 3) Choose your building. 4) When the results page is shown, in the bottom left of the page look for INTERNAL USE. 4a) If the page shows VDSL this means that your service is provided through VDSL on copper lines. Follow the instructions below for switching from VDSL to ADSL. 4b) If the page shows DTH stacked you DO NOT have VDSL based service and can follow the normal procedure for switching from Bell ADSL to Teksavvy. See this FAQ »TekSavvy FAQ »Transfering to TekSavvy from another ISP Switching from VDSL to ADSL service You have two options to move to ADSL Service Option A: Cancel CondoTV entirely for TV/internet service and sign up for Teksavvy. This will involve downtime since it will require your line to be re-wired. You will have to cancel your CondoTV service and wait for the cancellation to take effect before ordering Teksavvy. This is because VDSL and ADSL cannot co-exist on a copper line at the same time. Option B: Keep CondoTV for TV Service, cancel internet service and order a dry loop from Teksavvy. This will involve ordering dry loop service (additional copper line with no voice service) and paying extra for the line (dry loop band rate) but this will allow you to receive ADSL service and keep your VDSL service for TV. General notes about VDSL vs ADSL - VDSL is typically provided inside the building so distance is not a factor, however ADSL will be provided from the nearest central office so distance may become a factor and may affect the quality of your speed. - ADSL DOES NOT provide TV service so you will either need to follow Option B if you wish to keep the TV service provided through CondoTV or subscribe to Cable TV. - You may be eligible for higher speeds in the future with the deployment of ADSL2+ whereas VDSL is limited by Bell to 4 or 5 megabits per second.
by mlerner If the message says "Your long distance company is Bell Canada" then Bell Canada is your long distance provider. If the message says "Your long distance supplier is your Bell Network provided by Bell" then your long distance provider is TekSavvy. by MacGyver | ||||||||||
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