3. Other Questions Tool Points FAQ

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FAQ Revisions	Editor: KeysCapt Last modified on 2008-06-19 14:52:39 view: single page · printable

3. Other Questions ·Can I get a refund for unused Tool Points? ·Need Additional Help?
Can I get a refund for unused Tool Points? (#347)
We are NOT obliged to refund your tool point account. However, refunds will be considered only in the event that a tool service does not perform to the standard outlined in the tool description. DSLreports will refund tool points to your account (not money to your credit card or Pay Pal account). Please email us with a request for tool point credit; identify the tool and describe the nature of the failure ... be sure to include your DSLreports.com user name to insure credit. "Micro" credits of less than the value of one tool point will NOT be issued. show feedback form
Need Additional Help? (#348)
Please post in the Site Help Forum with any other questions you might have. We will add more information here as it comes up. show feedback form


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