• Can I get a refund for unused Tool Points?
• Need Additional Help?

We are NOT obliged to refund your tool point account. However, refunds will be considered only in the event that a tool service does not perform to the standard outlined in the tool description. DSLreports will refund tool points to your account (not money to your credit card or Pay Pal account).

Please email us with a request for tool point credit; identify the tool and describe the nature of the failure ... be sure to include your DSLreports.com user name to insure credit. "Micro" credits of less than the value of one tool point will NOT be issued.

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by edited by KeysCapt
last modified: 2005-05-16 18:23:48

Please post in the Site Help Forum with any other questions you might have. We will add more information here as it comes up.

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Any feedback you provide is sent to the owner of this FAQ for possible incorporation and shown publically as well.

by edited by KeysCapt
last modified: 2008-01-05 14:25:18