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Below we a list of RR divisions that allow/don't allow the use of your own Cable Modem. The list was compiled by a group of members from the RR Forum sometime ago, so the information may be a bit of date, for some.
If you have further information regarding your franchise, please contact myself, Bleek, via site Instant Message.
Internet Gateway for ViacomSoft (PC and Mac compatible):
This software is router/firewall/NAT solutions that allow connection teaming, be it 2 or more cable modems, cable/dsl, cable/dial-up, or any other combo. They both allow parallel downloading and/or fail-back connections (where one connection takes over if the other fails), in addition to all the other features offered.
There are also a few different hardware options out there too, that do a similar thing for a high price.
Symantec Symantec Firewall/VPN Appliance (Models 200 or 200R):
•A different type of cable line (known as "Cat-5" Cable) links the modem to your computer's ethernet port. Your computer should have a Ethernet card (or built-in motherboard ethernet) or a USB port for the cable to snap into.
•Both the modem power supply cord and your computer power supply cord plug into your power strip which, in turn, is plugged into your household socket.
If the rate of flashing goes up when your PC is online (compared to when your PC is switched off or disconnected), but you do not know of any reason why your PC should be generating network traffic, then that might be a source of concern.
Motorola Surfboard 4100
Motorola Surfboard 4101/4200/4220
Toshiba PCX1100 Cable Modem
Courtesy of neotechcc.org
got feedback?'out of spec'). Amps on a cable modem are never a good idea.
Bottom Line: Avoid any "booster" or "amplifier" devices on your Cable Modem line.
As there are numerous cable modems on the market, and nearly as many that are used by our customers, below are generic instructions to locate your MAC address?
•Most times the MAC address will appear after these letters MAC or EA (e.g., MAC 00-12-ab-34-cd-5e) . Some Motorolas may have only SN (e.g., SN 8386848). Only use the alphanumeric numbers that appear after MAC or EA, or on some Motorolas, the numbers that appear after SN.
•It can be easily identified by its pattern (e.g. 00-12-ab-34-cd-5e or 8386848 on some Motorolas), which stays the same from modem to modem even if the values change.
•If your modem's MAC address can not be located using these tips, please check the manufacturer's user guide for the modem.
If you can access the modem settings page at »192.168.100.1 the MAC Address usually is also displayed on one of the pages. Not all modems and not all ISPs/divisions allow access to this page, so YMMV.
If the specific center doesn't have a particular modem you wish to use, you may visit/call another center in your franchise. Please refer to this FAQ for more info regarding the walk-in centers.
Can you call for an update ... if available? Yes, sure; there's no harm in calling. They'd probably tell you that you have the latest one the ISP is working with at this point. If there is any latest firmware - the CMTS will probably flash your cable modem automatically, which will likely re-boot your cable modem; normal operation of flashing the firmware.