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Please familiarize yourself with the site posting rules: Posting Rules
Limit discussions to issues dealing with Qwest DSL service.
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by adsldude  last modified: 2006-02-24 19:41:13 |
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It depends on how robust you need your network to be. You may be able to simplify your network.
Most Cable modems just bridge/convert your Ethernet (100baseT) into modulated Coaxial signaling. They have no "smarts". Therefore, for either the "protection of a NAT firewall" or to "share the broadband connection" with other computers Cable subscribers will insert a "router" in between the modem and thier computer(s).
Most ADSL modems, on the other hand have router functionality built right into the modem. Some have more "robust" router functionality than others, but generally they all to have at least a DHCP server and a NAT firewall. Note: this means that the public IP number will be consumed by the Modem under most configurations and all devices inside the network will get a private IP number.
Since an ADSL modem already has a DHCP server and a NAT firewall, you don't need to have a separate router. If there is an insufficient number of ethernet ports on the modem, all you need is a hub or a switch to give you more ports. If your ADSL modem doesn't support wireless connections, add a wireless AP.
If the router functions of the ADSL modem is insufficient for your network, you may want to continue to use the separate external router. The first caveat is that all DHCP servers being used will have to be configured to function on different network segments. See your documentation for more details. Since your traffic is then being routed through 2 NAT firewalls, you may want to consider doing one of the following adjustments to your network.
Option #1: Do nothing. Your traffic will have to traverse two separate NAT firewalls (one in the router and one in the modem.) Not a problem, but then whenever you want to forward a port, you will have to forward that port on both the router and the modem.
Option #2: Put the Router in the modem's DMZ. You'll still be doing double NAT and the external IP will still be consumed by the modem, but when forwarding ports, you'll just have to change the modem. see: »US West/Qwest DSL »How Do I Put A Router In My 701g's DMZ?
Option #3: Put the modem in bridging mode. (not supported or even available in all areas) see: »US West/Qwest DSL »How Do I Connect My 701 In Bridged Mode?
Option #4: use a half-bridging or DMZ+ capable modem. Note that the Qwest supported 2 wire modem does support this feature. See: »DHCP Spoofing / Half Bridging
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by RevMortis edited by adsldude  last modified: 2006-09-26 19:04:45 |
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As seen in this post by christcorp : »Re: F2 Conditioning
A normal phone line to your home is comprised normally of 2 parts; an F1 is the main feed cable from the central office to a CrossBox. It is a direct shot. The F2 is from that crossbox where it spider webs in different directions to the actual pedestal or telephone pole that is going to connect to your house. There are also 2 other options. If the central office is a fiber or T1's feeding a Pair Gain unit which multiplexes up to 24 numbers per T1 line, than can also be the F1, with the F2 going from the Pair Gain to the crossbox, and then an F3 from the crossbox to the pole or pedestal near your house. There's also some that have a direct connect from the central office to a pole or pedestal near their house. In that case they only have an F1.
Anyway, when they say they are conditioning the cable, it doesn't really matter if they say F1, F2, or F3. The conditioning is still the same. They are either taking load coils out (Cleans up a pair of wires because of extremely long distances. Gets rid of noise from inductance and AC); removing bridge taps (When the same cable pair goes to more than 1 pole or pedestal so it's available in more than one location so when it's not used in one place, it can be used some place else); repairing a cable that is on the brink of failing; or re-routing pairs and dedicating them to get the most direct shot without having the bridge tap issue I just mentioned.
Assuming that there isn't an F3 in the case of a pair gain, a normal F2 conditioning is taking out load coils and/or bridge taps.
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by AthlGrond  |
2. Qwest·Where do I find info on Qwest DSL? ·Can I check on my DSL order online? ·What ISP can I use with Qwest? ·How can I provide feedback to Qwest? ·How do I contact Qwest for help with DSL? ·What is Qwest's VDSL service? ·What is interleaving and why does Qwest use it? ·Why is my gaming performance bad? ·What is Qwest's SMTP Server Address? ·How can I get my PPP login from Qwest? ·Does Qwest have their own speed test?
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Visit the Qwest DSL website.
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by adsldude edited by AthlGrond  last modified: 2006-01-03 12:15:27 |
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Yes! There's a page on the Qwest web site to check on the status of any orders including DSL.
Qwest Order Status Page
You'll be prompted for either your DSL phone number or your Order Number.
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by adsldude edited by AthlGrond  last modified: 2006-01-03 12:15:39 |
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You do have a options with Qwest DSL. Visit Choosing an Internet Service Provider on the Qwest website.
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by adsldude edited by AthlGrond  last modified: 2006-01-03 12:15:51 |
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Looking to give a "thumbs up" to that helpful Qwest employee who just took your order or helped you through a problem? Maybe you just had a bad experience and want to let Qwest know before it happens to another unsuspecting Qwest customer. Then go here and have at it:
Have you experienced our Spirit in Service in action?
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by adsldude edited by AthlGrond  last modified: 2006-01-03 12:16:05 |
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The latest contact information can be found here: »www.qwest.com/internet/contact_us.html
(Note: Broadband Reports is not affiliated with Qwest in any way, please use the above link to connect to Qwest's web site and leave your feedback there. Thank you.)
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by AthlGrond  last modified: 2008-03-28 10:14:50 |
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Qwest Choice VDSL, offered in parts of the Phoenix and Denver areas, is a video and data delivery system using a 22 megabit connection. It's bridged service, with an external modem. Data speeds up to 3Mb down and 1Mb up are offered. (Formerly 1.5Mbps down and 1Mbps up.)
The service includes a digital TV service, allowing up to three TVs.
The VDSL service is administered by a different division from the ADSL service, so you need to contact the VDSL department directly to check on availability. The website is at »www.qwest.com/vdsl/ . To qualify, you must be within 4000 feet of a central office or a remote terminal.
For hardware, Qwest uses the Motorola (formerly Next Level Communications) RG2200. This supports TV and data. For data only, they use a Motorola EtherSet.
The VDSL service only offers Qwest.Net as the ISP. You cannot choose your own ISP.
Qwest also offers a TV/data service in Omaha, Nebraska, but this is over coax cable TV, not DSL.
Note on port blocking and server hosting: Qwest now says "The VDSL network will now offer the same level of service as Qwest DSL network." See: »Qwest VDSL vs Cox and »www.qwestchoice.com/newphx.html#whatsnew
This should translate to no ports being blocked, and servers being allowed (provided that they conform to the AUP).
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by alanhdsl edited by AthlGrond  last modified: 2008-05-14 18:07:13 |
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ADSL modems are capable of data interleaving, which is a technique used to increase resistance to noise bursts on a line. Interleaving decreases the chance that noise on a line will cause data transmission errors. Interleaving may be necessary in situations where the quality of the phone line is sub-standard or you are approaching the distance limits of DSL service.
The down-side of interleaving is that it increases latency (ping). This is because a single packet is spread out over several packets before it can be fully sent or fully received. Interleaving may be necessary to ensure a stable and reliable connection in cases where the line quality is poor.
You can tell if interleaving is active on your line by measuring the first hop ping. If it is under 20ms, interleaving is disabled. If it is above 35ms, interleaving is enabled.
The DSLAM (central office equipment) has interleaving set, and this cannot be changed remotely by the end user. Qwest turns on interleaving for all ADSL customers. The interleave value is 16ms in each direction which adds 32ms total to first hop latency. This is system wide and to date there are no reports that any Qwest ADSL users have successfully convinced Qwest to turn off interleaving and run Fastpath. [Correction: There are isolated reports of people managing to get it turned off, however this appears to violate stated company policy.]
Also see: »More On FEC and Interleave
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by adsldude edited by AthlGrond  last modified: 2008-06-12 12:22:35 |
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Q: Why is that although my download and upload speeds are good, my gaming performance is consistently bad no matter what game server I try to connect to?
A: Typically online gamming is most affected by latency rather than bandwidth, and there are a few things that affect the latency of your Qwest DSL connection.
First Qwest uses interleaving (an error correction scheme) on all ADSL circuits (see here for more information on interleaving). This interleaving adds about 32ms of latency to your first hop. Only Qwest can adjust the interleaving, and they will not do so under any circumstances.
The only way you can get rid of latency is to switch to a company that does not use Qwest’s CO equipment (which may not be possible in all areas), or to switch to cable internet (which also may not be available or desirable).
Second your internet service provider (ISP) may have poor routing. Some ISPs are better than others for faster routing of traffic. You can try switching ISPs to see if you can get some better routing and lower latency. (see here for more information on ISPs available in your area) You can check the Broadband Reports reviews of ISPs to get an idea of how good they are.
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by AthlGrond  last modified: 2006-01-03 12:16:51 |
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Pulled from this post of alanhdsl 's.
Each email server address is different based upon what city you live in. Qwest's list of servers is:
»www.qwest.net/help/roaming.html
And you can still use any of the servers regardless of where you're located though your performance will probably be best with the one that is closest to your location.
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by AthlGrond  |
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There are 4 easy ways to do this.
1 (Recommended) - If you have your welcome letter and have access to the internet through some other source, go to »altpath.qwest.com , click the appropriate modem (or other), and enter the "quick connect" signon details on that page. Voila! Enter those new PPP credentials in the modem.
2 (Pretty good) - If you don't have welcome letter with you (since you have internet access right now!) and/or internet access where the letter is, there is a temporary signon on the "quick connect" software CD. Pop it in and browse to the manual install folder and run start.htm -- it'll get you going without you having to actually install the Quick Connect software.
3 (Acceptable) - If you either lost the "Welcome" letter or are too lazy to do one of the above options, you can call the DSL service call center and request your PPP credentials from one of the reps.
4 (Non-geeks only) - If you have no clue how to access the modem to enter your credentials and "just want it to work" then you can pop in the "Quick Connect" CD, burden your system by installing the software, and follow the instructions to enter your "Welcome Letter" information into the modem.
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by RevMortis edited by AthlGrond  last modified: 2006-10-23 13:37:44 |
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Yes! It can be found here.
And another Qwest broadband speed test with selections of Minneapolis, Denver, Seattle. Thanks to IWLoneWolf - »Re: if anyone is getting slow speeds recently..
»speedtest.qwest.net/
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by viperlmw edited by adsldude  last modified: 2007-11-18 09:41:17 |
3. ISPs·What independent ISPs support Qwest DSL? ·How do I change my dynamic IP address with Qwest.net?
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There is a list of ISPs that partner with Qwest to offer ADSL service. You can find the ISPs Offer Qwest DSL in Your Area on the Qwest website.
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by adsldude edited by AthlGrond  last modified: 2006-01-03 12:17:56 |
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For Qwest.net users, go into the user setup of your modem and change the capitalization of letters in the word QWEST in any combination. For example you can use Qwest.net, qwest.net or QWesT.net and get a different IP each time. If this doesn't work the first time try adding yourusername@roam.qwest.net all lowercase. Click next, and go to the status page to see your new IP. Save & Restart is not necessary.
Essentially you are trying to get the Qwest (ISP) equipment to think you are a new user that it has not seen before by changing your authentication (log in) credentials, this will cause it to give you a new IP address. If you are using PPPoA you will make the authentication change in your modem, if you are using PPPoE you will make the authentication change in your router or your PC if you don't use a router. (See your router or modem setup documentation for instructions on how to change your log in information.)
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by Brisk edited by AthlGrond  last modified: 2007-10-04 10:19:07 |
4. Hardware·What end-user devices work with Qwest ADSL? ·What VPI/VCI does Qwest use if I want to setup my own Modem? ·How to port forward with Qwest MSN Arescom DSL modem/router ·What are good or bad numbers from the WAN status page? ·Why Does My DSL Drop When My Phone Rings? ·Which "mode" or modulation standard should I use?
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Qwest Supported Devices Non-Supported Devices (Items in bold are tested or used by members with Qwest DSL.) • 2Wire 1701 (4 ethernet/USB) . . . Submitted by: questionable  . . . Tested by: questionable  . . . Used by: questionable  2Wire 1800HG (4 ethernet/USB/HPNA) . . . Submitted by: Suffering  . . . Tested by: Suffering  . . . Used by: Suffering Actiontec ED800T (ethernet/USB) . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Actiontec R4500U (ethernet/USB) . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Arescom NetDSL 800 (ND860VUE-MSN) (USB & ethernet, out of production?) . . . Submitted by: CrystalOnion  . . . Tested by: CrystalOnion  . . . Used by: CrystalOnion  • Arescom NetDSL 800NDS (Bridge only, ethernet/USB) . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Arescom NetDSL 1000 (ethernet) . . . Submitted by: SpinControl1  . . . Tested by: ? . . . Used by: rainingturds  • Arescom NetDSL 1060 (ethernet) . . . Submitted by: str8jacket  . . . Tested by: str8jacket  . . . Used by: ? • Arescom NetDSL 1260 (4 ethernet) . . . Submitted by: str8jacket  . . . Tested by: str8jacket  . . . Used by: ? • Cabletron SSR250 (ethernet, out of production) . . . Submitted by: adsldude  . . . Tested by: adsldude  . . . Used by: ? • Cabletron SSR255 (4 ethernet, out of production) . . . Submitted by: adsldude  . . . Tested by: ? . . . Used by: adsldude  • Cayman 3220-H (4 ethernet) . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Cayman 3546 (4 ethernet) . . . Submitted by: bkleven  . . . Tested by: ? . . . Used by: bkleven  • Cisco 1417 (ethernet) . . . Submitted by: adamaluy  . . . Tested by: ? . . . Used by: adamaluy  • Cisco 677 (ethernet) . . . Submitted by: vagabond  . . . Tested by: ? . . . Used by: vagabond  • Cisco 827H . . . Submitted by: ? . . . Tested by: ? . . . Used by: marked23  • Cisco 837 . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Creative brightport 8012u . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Creative Modem Blaster dsl 742 . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • D-Link DSL-504T (4 ethernet) . . . Submitted by: mystery194  . . . Tested by: ? . . . Used by: mystery194  • Efficient Networks 5660 (ethernet) . . . Submitted by: SoilFlames  . . . Tested by: SoilFlames  . . . Used by: SoilFlames  • Efficient Networks 5861 (4 ethernet) . . . Submitted by: adsldude  . . . Tested by: adsldude  . . . Used by: adsldude  • Efficient Networks 5930 (8 ethernet) . . . Submitted by: adsldude  . . . Tested by: ? . . . Used by: adsldude  • Netgear DG814 (4 ethernet) . . . Submitted by: siczora  . . . Tested by: siczora  . . . Used by: siczora  • Netgear DG834 (4 ethernet) . . . Submitted by: holocron  . . . Tested by: holocron  . . . Used by: holocron  • Netopia 3341-ELK . . . Submitted by: wuggabugga  . . . Tested by: wuggabugga  . . . Used by: wuggabugga  • Netopia 3346-ENT . . . Submitted by: ? . . . Tested by: JPCass  . . . Used by: JPCass  • Netopia 45413 . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Paradyne 6381 (1 USB) . . . Submitted by: bufferoverru  . . . Tested by: bufferoverru  . . . Used by: bufferoverru  • Siemens SpeedStream 4100 (1 ethernet) . . . Submitted by: hardly  . . . Tested by: hardly  . . . Used by: hardly  • Siemens SpeedStream 5200 (1 ethernet, 1 USB) . . . Submitted by: bufferoverru  . . . Tested by: bufferoverru  . . . Used by: bufferoverru  • Siemens 5830 (4 ethernet) . . . Submitted by: adsldude  . . . Tested by: ? . . . Used by: ? • Speedtouch 530 (ethernet) . . . Submitted by: marcw  . . . Tested by: ? . . . Used by: marcw  • TRENDnet TW100-BRM504 (4 port Ethernet) . . . Submitted by: RevMortis  . . . Tested by: RevMortis  . . . Used by: RevMortis (sometimes) • USRobotics USR9002 SureConnect (1 ethernet, 1 USB) . . . Submitted by: caffeinator  . . . Tested by: caffeinator  . . . Used by: caffeinator  • Westell 2200 (1 ethernet, 1 USB) . . . Submitted by: mrphil  . . . Tested by: mrphil  . . . Used by: mrphil  • Westell 6100 (1 ethernet, 1 USB) . . . Submitted by: mrphil  . . . Tested by: mrphil  . . . Used by: mrphil  • Westell Wirespeed . . . Submitted by: ? . . . Tested by: ? . . . Used by: ? • Zoom X3 Mdl 5560 (ethernet) . . . Submitted by: kingofdsl  . . . Tested by: ? . . . Used by: ? • Zoom X3 Mdl 5660 (ethernet) . . . Submitted by: UHF  . . . Tested by: UHF  . . . Used by: UHF  • Zoom X4 Mdl 5551 (USB) . . . Submitted by: kingofdsl  . . . Tested by: ? . . . Used by: ? • Zoom X5 Mdl 5554 (4 ethernet) . . . Submitted by: kingofdsl  . . . Tested by: ? . . . Used by: bberg1 Lochinver bent  • Zoom X5 Mdl 5654 (ethernet/USB) . . . Submitted by: mdrift (see »Re: Cheapest qwest modem I can buy?) . . . Tested by: ? . . . Used by: mdrift  • ZyXEL 642R (ethernet) . . . Submitted by: bigjoesmith  . . . Tested by: bigjoesmith  . . . Used by: NoEcm  • ZyXEL 643 (ethernet) . . . Submitted by: jhboricua  . . . Tested by: ? . . . Used by: jhboricua 
If you want your user name added as submitted/tested/used to a non-supported device currently listed with question marks (?) or have info on a new device to add to the list, please send an IM to adsldude with specific details.
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by adsldude  last modified: 2007-12-26 11:15:14 |
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The Quest VC (Virtual Circuit) uses a VPI of 0 and a VCI of 32. Seen written as VPI/VCI as in 0/32.
Enjoy!
Added caveat: Some ISPs (Earthlink and AOL?) the VPI/VCI will be 0/35.
(See: »VCI/VPI ports)
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by Doctor Olds edited by AthlGrond  last modified: 2006-10-24 19:24:40 |
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When you sign up for Qwest/MSN DSL then you may receive an Arescom DSL modem/router. Unfortunately this Arescom DSL modem/router is supplied by MSN with NAT turned on and no way to turn it off, no way to set up port forwarding, DMZ, etc. It's a black box with no user configuration possible.
The problem with this is that you can't set up any kind of server. Peer to peer software such as Bit Tornado will always say that you are firewalled.
This can be especially confusing if you use a NAT router between the Arescom and your PCs, for example if you set up a LAN in your house. I fought the LAN router for hours, trying to figure out what was wrong, when the problem was not with the LAN router at all, but was with the modem/router.
So, how to configure the Arescom DSL modem/router when it can't be done? Answer: Hack into the thing and set it up the way that you want to. Details on the hack are here: »MSN Forum FAQ »How do I change the firewall settings, or any other advanced config. settings?
These modems are well out of their warranty date so hack away (keep in mind you might fry it).
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by CrystalOnion edited by AthlGrond  last modified: 2006-01-03 12:19:37 |
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As seen in this post by dynodb : »Intermittent Disconnects and Lag, Qwest DSL
These are the stats I'd mainly look at:
Speed (down/up): 1536 / 736 Kbps Near End CRC Errors (I/F): 2/0 Far End CRC Errors (I/F): 2/0 Near End RS FEC (I/F): 1224/0 Far End RS FEC (I/F): 2499775/0 SNR Margin (Downstream/Upstream): 6/6 Attenuation (Downstream/Upstream): 63/63
The speed tells you what you're trained at. That he's trained at under the maximum rate of 896 or 1024k says that the modem and DSLAM couldn't connect at a higher rate without the SNR dropping below 6dB.
Errors- near end are those recieved at the modem, far end are those reported by the DSLAM. CRC's are uncorrectable errors, FEC errors are those corrected through interleaving. You'll always see at least a couple of errors, but if they increment heavily, it's likely going to be a problem.
SNR margin- Signal to Noise Ratio margin. This is the SNR above the minimum SNR needed to sustain a certain speed. If it takes 20dB to connect at a given speed, and the actual SNR is 26dB, you will have an SNR margin of 6dB.
6dB is the minimum SNR margin that Qwest DSLAMs are configured to train at. 6dB is marginal but not necessarily a deal-killer. Plenty of people are trained at 6dB with nothing more than some errors that don't cause noticable problems. For others, they will have problems at 6dB. The guideline I'd go by:
6-7dB Marginal. Likely to have errors to some degree, may be an indication of a line problem (house wiring or Qwest cable), but might just mean the signal is weak due to distance from the DSLAM.
8-9dB: OK. You'll probably get some occasional errors, but unless there's a problem of some sort, you should have a pretty stable connection... but if your SNR margin drops much further, you might have problems.
10-12dB: Good. Aside from a few errors here and there, you should have a very stable connection.
13dB and up: Very good. Contrary to the prevailing "more SNR = better" attitude around here, there's really little or no advantage to having an SNR of 30dB compared to 13dB for a given speed unless "bragging rights" counts.
Attenuation- In basic terms, it represents the amount of signal resistance on your line between the modem and DSLAM. The higher the attenuation is, the lower the SNR margin will typically be. Longer/thinner cable is the most common reason for increased attenuation, with line trouble a distant second. Once you get into the high 50's or low 60's, you're approaching the limit.
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by AthlGrond  last modified: 2006-01-03 12:19:50 |
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As seen in this post by christcorp : »Re: Intermittent Disconnects and Lag, Qwest DSL
If your dsl drops every time the phone rings, there are usually 2 things that cause this.
1) a bad filter in your house. If a filter is bad or missing it can cause the dsl to drop either when the phone rings or if someone picks up the phone with the bad filter.
2) The other reason could be on Qwest's side. It's called a POTS splitter. You have one of these if you have BOTH phone and DSL. It's what sort of combines the 2 together. There are a number of problems that can occur with a bad pots splitter. i.e. DSL works - phone totally dead, Phone works-dsl - totally dead, disconnects, etc...
I suggest that you hook up the dsl modem by itself. DISCONNECT ALL PHONES IN THE HOUSE. Do NOT have anything connected at all except the dsl modem. No filters, phones, directv, digital cable, or anything else in a phone jack. Then when you are up and surfing, take your cell phone and call your house. Technically it should just ring and ring. Unless you have voice mail in which case it will go to voice mail after so many rings. Anyway, see if when the line is ringing in your cell phone if it is dropping you off. If it DOESN'T, then it's probably one of the filters, jacks, or wiring. If it still disconnects, it's probably the POTS splitter with Qwest.
There is a slim chance that it's the modem so if you have a friend with DSL you can borrow their modem and try surfing while calling in also.
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by AthlGrond  last modified: 2006-01-03 12:20:02 |
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As seen in a post from msj in this thread: »difference between modes
what's the diff between, Multimode, T1.413, G.DMT, and G.Lite? And which one should I use?
Multimode basically says that you are OK with any of T1.413, G.DMT or G.Lite, so the DSLAM can choose whatever it prefers. If you choose one of the others then the DSLAM will refuse the connection if it doesn't support that mode.
T1.413 and G.DMT are very similar, and support up to the full ADSL speeds of 8M/1M. G.Lite tops out around 4M, at least with my experimentation. So, yes G.Lite shouldn't be used if your DSLAM supports the other protocols. I'd stick with Multimode, since the DSLAM should be configured to use the best mode that it is able to use.
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by AthlGrond  last modified: 2006-01-03 12:20:37 |
4.1 Actiontec·How do I recover the firmware for the Actiontec 1520/1524/gt701 Modem? ·How Do I Connect My 701 In Bridged Mode? ·How Do I Put A Router In My 701g's DMZ? ·How Do I Set Up My 701 To Work With Bittorrent? ·How Do I View The Logs From the GT701 modem? ·How Do I Reset My Actiontec GT701? ·How Do I Connect To My GT701 Modem While Bridged?
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How to recover the firmware of an Actiontec Modem, with an Ethernet hookup (does not work with USB), using the installation Buddy CD.
I. Prep 1. Set you IP address statically Win9x (95/98/ME a. Go to the control panel Start --> setting --> control panel b. Open network, highlight tcp/ip pointing to your Ethernet card and click properties c. Set the following info: IP 192.168.0.99 subnet 255.255.255.0 gateway 192.168.0.1 d. After clicking ok and closing the network panel, restart the computer Windows XP a. Go to the control panel Start --> control Panel b. Open "Network Connections" c. Right click on the "local area connection" for the Ethernet card and click on properties d. Set the following info: IP 192.168.0.99 subnet 255.255.255.0 gateway 192.168.0.1
2. Disable any software firewall running. Note: XP users will need to make sure the XP firewall is not running. If the local area connection says "enabled firewalled" right click on the local area connection icon go to properties then the advanced tab and uncheck "protect my computer".
3. Make sure the Actiontec Modem is hooked directly to a single computer with an ethernet cable, and not through a router, hub, or switch.
II. Running the recover program
GT701
1. Insert the Actiontec installation buddy CD, and close the Autorun Install buddy program 2. Open my computer right click on the cdrom drive and choose explore. 3. Open the "supportfiles" folder. 4. Run the program recover3601041.exe. Follow the prompts until it says "detecting reset event" 5. Pull the power cord to the actiontec, while holding down the reset button on the back of the router, plug the power in and hold for 2 seconds. 6. you should see the recover program start to flash the modem, when it is finished click Exit. 7. Verify that the power light is solid green, if it is, power cycle the modem.
1520/1524
. Insert the Actiontec installation buddy CD, and close the Autorun Install buddy program 2. Open my computer right click on the cdrom drive and choose explore. 3. Open the "supportfiles" folder. 4. Open the recover160100xx.exe (where xx is the version 49,51,69,71 etc.) 5. Click ok or setup, choose your model number (can be found on the bottom of the actiontec), click ok, then next 6. Verify the IP address shows at 192.168.0.99 in the recover program, if it is not set it. 7. Click ok, and it should come up with a screen that says "server is ready" 8. Hold the reset button down on the modem for 10 seconds, while keeping the reset button down pull the power cord for 5 seconds, still keeping the reset button down plug in the power cord and continue to hold the reset button down until you see a progress bar on the recover program. If the progress bar never starts to fill, close the recover program verify that any firewall programs are disabled and repeat from step 4.
Note: For Macintosh users there is no recover file on the Actiontec CD please refer to qwests website for instructions for a MAC: »www.qwest.com/dsl/customerservic···osx.html
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by SolidState edited by AthlGrond  last modified: 2006-01-03 12:21:29 |
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From a post by IceWindius  »How to connect 701 in bridged mode?
1. Hookup modem directly to ethernet connection 2. Type 192.168.0.1 into internet explorer window address bar 3. Select advanced setup 4. On first screen, click next 5. Next screen will give you option of RF1483 bridge mode, PPPoE or PPPoA. Select RF1483. All other option and menu selections will be disabled after this. Remember, you are making the 701 a "dumb" modem. It will do nothing else but pass packets along. 6. Select save and restart. Wait for it to finish. Modem is now a pure dumb mode. 7. Into the LAN interface of the 701 plug your router of choice and set it up for PPPoE authentication.
This is all dependent on whether your ISP will allow PPPoE. (Qwest.net does support PPPoE in all areas now.) If not, your out luck and gotta stick with PPPoA and set the 701g into DMZ mode and do double NATing.
Note if you have the M1000 modem you can follow Qwest's instructions for setting it up here: »www.qwest.com/internethelp/modem···ging.pdf
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