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All FAQs → Verizon Online FiOS FAQ Table of Contents 0.0 Forum Info (1) 0.1 FiOS Reviews (1) 1.0 General Info (6) 1.1 Availability (2) 1.2 Installation (12) 1.3 IP addresses and Port Info (8) 1.4 Terminology (11) 2.0 Connection and Tweaking (1) 2.1 Speed (1) 2.2 Troubleshooting (6) 2.3 BBU (1) 3.0 Networking (10) 3.1 Actiontec (13) 3.2 MOCA (6) 4.0 FiOS Television (8) 4.1 STBs (11) 4.2 Tivo (3) Editors: birdfeedr , More Fiber , sashwa Last modified on 2013-08-24 10:37:45 view:Revisions 0.0 Forum Info Who hosts the Verizon Fiber Optics [FiOS] Forum? 0.1 FiOS Reviews Where can I write-up an ISP review for Verizon FiOS? 1.0 General Info Does Verizon offer FiOS business solutions? Pricing What are fiber optics? What does FiOS stand for? What is FiOS? Where can I view the FiOS Terms of Service (ToS)? 1.1 Availability I'm in a Verizon area. How can I find out if FiOS is available for me? I'm not in a Verizon area. Am I still eligible for FiOS? 1.2 Installation What is the process for FiOS installation? Are there FiOS Self Install packages available? How will I know when my Verizon FiOS is up and running? Does FiOS require an external modem? What are the dimensions of the FiOS subscriber equipment? What do I do if Verizon messes up my property? What should I do prior to my installation date? What will happen to my existing DSL service? Where can I find the latest firmware for my router? What are the different models of ONTs? What equipment does Verizon install? Coax or cat5 install? 1.3 IP addresses and Port Info Can I get a static IP address? How can I tell if my service can use DHCP instead of PPPoE? How do I set up a PTR Reverse DNS Record? What about Port 80 - is it blocked? What ports are blocked using Verizon FiOS? What's the difference between Dynamic and Static IPs? [D-LINK only] Why does my IP address keep changing? I can't get more than one static IP to work 1.4 Terminology What is ONT: Optical Network Terminal? Optical splits or splitter hubs? What is a BBU: Battery Backup Unit? What is FDH: Fiber Distribution Hub? What is FDT: Fiber Distribution Terminal? What is MoCA: Multimedia over Coax Alliance? What is NID: Network Interface Device? What is OLT: Optical Line Terminal? What is BPON or GPON? What is a Passive Optical Network (PON)? What is a STB? 2.0 Connection and Tweaking How can I tweak my FiOS for better performance? 2.1 Speed Where can I test the speed of my FiOS service? 2.2 Troubleshooting What is the NAT Table problem in the Actiontec? I can't login to the VZ router How do I release my DHCP lease How do I reboot the ONT? Why is my router crashing? How do I login to the Verizon router 2.3 BBU Can I keep data and TV service active during battery operation? 3.0 Networking What are the tradeoffs between the various router configurations Can I use my wireless or an extra router along with the Verizon provided router? Do I have to use the supplied router with Verizon FiOS? How do I replace my MoCA-connected Actiontec router and still get VOD Can I network/share my FiOS connection? Does Verizon business FIOS (Static IP) use subnetting? Can coax and cat5 be active at the same time? Can I use my own router as primary and keep remote DVR Three router solution - Take 2 How Can I Run Multiple Parallel Routers 3.1 Actiontec Actiontec Security considerations How do I enable Wake On LAN (WOL) with the MI424WR Replacing the Actiontec (part 1): Coax to Ethernet Replacing the Actiontec (part 2): Internet only, no TV Replacing the Actiontec (part 3): WAN-to-LAN keeps Guide and VOD (easier) Replacing the Actiontec (part 4): LAN-to-LAN keeps VZ MediaManager Does the Actiontec support Wireless Distribution System (WDS)? I want the new router model. How do I get one? Is the USB port on the Actiontec functional? How to get the same IP assignment per device Port Forwarding Instructions for the FiOS MI424 Router What is the difference between various FIOS routers How do I install my own cert and private key into the Actiontec MI424-WR? 3.2 MOCA What is MOCA Networking? Can I get an ethernet connection in a room with only coax? What is a MOCA Bridge? Can I have more than 7 MOCA devices? How to check MOCA stats? How to use a MOCA WAN bridge? 4.0 FiOS Television What is FiOS Television? Is FiOS TV compatible with the Business Internet service? What is the difference between FiOS-TV and Cable/Satellite? How Does FiOS TV Connect to My House? Can I get local channels straight from the coax? Does FIOS use copy protection? What is a VHO? How can I save shows off my Verizon DVR? 4.1 STBs Does FiOS-TV require a set-top device? What Information Can My Set-Top Box Tell Me Can I purchase my own STB for use with FiOS? Is the RJ45 (ethernet) jack on the STB active? Is the USB port functional on FiOS STBs or DVRs I need more DVR recording space. Can I connect an external hard drive How do I reset Remote DVR and fix CID issues? My DVR has no recording, yet it says it is 70% full. How do I reset it? What are the STB & DVR models? What are the recording capacities of the DVRs? cisco 435 DVR doesn't respond to remote 4.2 Tivo I just got a TivoHD for FiOS. What are some tips? Do I need an Internet connection for the TivoHD? STB Entering Standby Mode By Itself When Using TiVO login and you can contribute to the FAQ

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