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FAQ RevisionsEditors: Bleek See Profile, gwion See Profile, BBR_InsUW See Profile, sashwa See Profile
Last modified on 2008-08-12 11:56:20

1.3 IP addresses and Port Info

·Can I get a static IP address?
·How can I tell if my service can use DHCP instead of PPPoE?
·How do I set up a PTR Reverse DNS Record?
·What about Port 80 - is it blocked?
·What ports are blocked using Verizon FiOS?
·What's the difference between Dynamic and Static IPs?
·Why does my IP address keep changing?
Yes, but you'll need to switch to the FiOS business plan.

Static 15Mbps/2Mbps package: (1-year contract required)
•$99.95/month;
•Up to 5 static IP addresses.
•Additional static IP addresses available at extra fee.

Features include:
*Free Wired Router
*Free Tech install
*Super high-speed Internet access
*10 standard email accounts
*Unlimited remote dial-up access
*20MB personal web space
*24/7 live Technical Support
*30-day money back guarantee
*Free installation by Verizon Technicians
*Access to tools and news at the Verizon Business Center

See:
»biz.verizon.net/pands/fios/features.asp
for an up-to-date listing of business plan offerings and prices.

feedback form

by HaloBox See Profile edited by Bleek See Profile
last modified: 2005-10-16 17:01:57

Change your router's WAN setting from PPPoE to DHCP and try it. A screenshot of the settings page for the D-Link router is shown below:

»img87.imageshack.us/my.php?image=dhcp1zj.png

Note: You cannot "make" your ONT work with DHCP just by changing your router's settings. Also, simply upgrading your router's firmware will not help if the ONT can't support DHCP. Verizon needs to update the ONT to allow DHCP.

feedback form

by Bleek See Profile
last modified: 2007-01-11 06:22:49

Call 1-888-553-1555 (the Fiber Solutions Center) and request this change. They will forward you to the correct department.

You can bypass the queue at FSS and call Enhanced Products directly, which is the department that handles PTR records. Their number is 866-782-5965.

Note that only FiOS Business connections with Static IP addresses can request a reverse DNS PTR pointer set up. These are mainly used for e-mail servers.

Also see:

»Phone # for Getting PTR Record Set

Thank you, xargs See Profile, for the updated numbers.

feedback form

by aurigus See Profile edited by sashwa See Profile
last modified: 2008-07-15 22:05:07

Yes, inbound Port 80 is blocked, on residential and dynamic IP business accounts. However, Port 80 is opened on business accounts, that include static IP addressing.

feedback form

by Bleek See Profile
last modified: 2006-03-30 04:05:09

Port 80 and Port 25 inbound are blocked; however, port 25 outbound seems to be open at this time.

feedback form

by FiosDude5 See Profile edited by Bleek See Profile
last modified: 2005-10-16 17:02:20

There are two ways an ISP can allocate or assign an IP address to you for use on the internet: static or dynamic.

Static IP Address
A static IP address is assigned to your computer by your ISP and is permanent. Each time you connect to the internet, the same address is used. This address is never used by any other computer or device.

Dynamic IP Address
It would be simple if every computer that connects to the Internet could have its own static IP address, but when the Internet was first conceived, the architects did not foresee the need for an unlimited number of IP addresses. Consequently, there are not enough IP addresses to go around. To get around that problem, many Internet service providers economize on the IP addresses they possess by temporarily assigning an IP address to each computer from a pool of IP addresses. The temporary IP address is called a Dynamic IP address. As a result, the IP address may be different each time the computer connects to the Internet.

Thanks leevis See Profile

feedback form

by Bleek See Profile
last modified: 2005-10-17 01:40:39

Your IP address shouldn't change very often. If you suspect your address is changing too often (more than once a day) you may want to verify that your D-Link router is running the most recent Verizon firmware.

To check the firmware version of your Verizon provided D-Link router, open your web browser and connect to this address [192.168.0.1].

It should ask for a username and password. If you have not changed these since installation, enter a username of "admin" (without quotes) and leave the password field blank.

Click on the "Tools" tab, and then click on the "Firmware" button to the left. You should see the current version of firmware on your router.

•For Verizon D-Link DI-604 routers, this should be version 1.07 or better.
•For Verizon D-Link DI-624 "wireless" routers, this should be version 2.43 or better.

If your version is older, you can download an updated version of the firmware from this Verizon page [click here].

Warning: Upgrading the firmware on the router runs the risk of rendering the router inoperable! If you don't feel comfortable doing this procedure, contact Verizon and ask FiOS support for assistance! This firmware is for Verizon provided D-Link routers; do not attempt to install this firmware on a retail D-Link router.

Instructions for installing the firmware are available from the link below. Do not download the firmware from D-Link, use the firmware from the Verizon site above!

»support.dlink.com/faq/view.asp?p···re%20624

After installing the firmware, test to see if your IP address changes less frequently. If it continues to change, you may have another problem. Contact FiOS support for additional troubleshooting. If you have a FiOS package (Verizon phone, LD and internet) you are most likely an "Encore" customer, and entitled to Encore support. They are much more knowledgeable that Verizon first line support. Ask for Encore support if you can.

feedback form

by Woof Woof See Profile edited by Bleek See Profile
last modified: 2005-10-16 23:32:47



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