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| | | | FAQ Revisions | Editors: drake  , birdfeedr , More Fiber , sashwa
Last modified on 2009-11-19 21:40:30
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2.2 Troubleshooting·What is the NAT Table problem in the Actiontec?
·How do I release my DHCP lease
·How do I reboot the ONT?
| | | | This problem applies to the first generation Actiontec routers (rev. A-D). When a PC behind your router makes a connection to a server on the internet, the router has to "remember" which connection from which PC the request came from, since you have only one external IP address, so that when the response comes back, it is routed to the same connection on the same PC. This information is kept in the "Network Address Translation" (NAT) table.
When the NAT table is full, the router can't remember any more connections and so appears to hang. The two primary culprits in filling the NAT table are torrents, and refreshing large server lists in gaming servers such as Steam.
Firmware 4.0.16.1.56.0.10.7 displayed the results in the Firewall Settings / Security Log with entries like "NAT Error : connection pool is full. No connection created". The recent 4.0.16.1.56.0.10.11.3 firmware release increased the size of the NAT table, but users are still reporting the same problem. The Security Log entries no longer display NAT pool connection errors.
There are a couple of solutions to the problem:
With thanks to MoreFiber for a clear explanation.
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by birdfeedr edited by More Fiber
last modified: 2009-08-22 22:24:40 | | | FIOS DHCP leases are MAC bound between the router and the ONT. When swapping routers, it is imperative to release your DHCP lease, otherwise, the new router may not be able to obtain a DHCP lease.
There are several ways to release your DHCP lease:
• Via router GUI. Verizon routers provide this function. Some, but not all, third party routers also provide this function.
• Power off router for two hours. Verizon's standard DHCP lease interval is 2 hours. When the existing DHCP lease has expired, the new router should be able to obtain a new DHCP lease.
• Clone the MAC address of the old router to the new router.
• Reboot the ONT.
• Call the FSC to break the existing lease.
To release DHCP lease on the Actiontec or Westell router:
| Actiontec MI424-WR | Westell 9100EM |
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| 1 | Click on MY NETWORK icon at the top. | Click on MY NETWORK icon at the top.
| | 2 | Select NETWORK CONNECTIONS from the menu on the left. | Select NETWORK CONNECTIONS from the menu on the left.
| | 3 | Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT. | Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT.
| | 4 | Click SETTINGS | Select CONFIGURE CONNECTION
| | 5 | Click RELEASE | Click RELEASE
| | 6 | Click APPLY | Click OK
| | 7 | Disconnect the router immediately to prevent it from re-requesting a DHCP lease. | Disconnect the router immediately to prevent it from re-requesting a DHCP lease. |
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by More Fiber
last modified: 2009-08-22 22:47:30 | | | If you are unable to establish a connection between the router and the ONT, or if you are unable to release a DHCP lease, rebooting the ONT may solve the problem.
•Disconnect the AC from the Power Supply Unit (PSU).
•Remove one lead from the battery in the Battery Backup Unit (BBU).
•Wait one minute.
•Reconnect the battery lead.
•Reconnect AC to the PSU.
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by More Fiber |
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