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FAQ Videotron Internet English
FAQ Revisions
Editors:
Corvus
,
TigerLord
Last modified on 2011-01-16 21:14:29
view:
single page
·
printable
Table of Contents
1.0 General
(
1
)
2.0 Customer service
(
2
)
2.1 Subscribing
(
2
)
3.0 Technical support
(
9
)
3.1 Modems
(
13
)
3.2 Speed - latency
(
4
)
3.3 Troubleshooting
(
3
)
4.0 Contact Videotron
(
3
)
1.0 General
Readme
2.0 Customer service
Availability
Terms & Conditions
2.1 Subscribing
How to subscribe
Installation options
3.0 Technical support
What is DOCSIS?
Will the new DOCSIS modems give me better performance?
DNS server addresses
Can I make my Internet go faster?
Mail server addresses
Dial-up access phone numbers
IP addresses range
Blocked ports
Internet access plans
3.1 Modems
Motorola SURFboard 5100
Motorola SURFboard 4100
Motorola SURFboard 42xx
Linksys WCG200
Scientific Atlanta Webstar DPC-2100
Scientific Atlanta Webstar DPX-2100
Scientific Atlanta Webstar DPX-110
Scientific Atlanta Webstar DPX-100
Samsung InfoRanger SCM-1xxR
COM 21 DOXPORT 1110
COM 21 DOXPORT 1010
Motorola Cybersurferwave
Motorola CyberSURFR
3.2 Speed - latency
How fast should my Internet connection be?
How to verify my speed?
What is latency?
How to verify latency
3.3 Troubleshooting
My modem doe not sync or syncs periodically
My modem seems to be syncing but my browser doesn't work!
Duplicated MAC address
4.0 Contact Videotron
Customer service
Technical support
Reporting pirating
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Sunday, 07-Apr 21:47:26
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