This FAQ has been created and is maintained by members of Broadbandreports and is in no way affiliated with Videotron Lte. or its corporate members. It only reflects the personnal opinion of its creators. If you are seeking official statements and help, please visit Videtron's website at www.videotron.ca.
VoIP (Voice over Internet Protocol) consist of all technologies used to transmit digitalized voice signals over IP packets. This technology has already been serving many companies for many years, and maybe even your own telephone service provider uses this way of communicating without you knowing it. The digitalization of the voice works like recording your own voice on your computer with a microphone in MP3 format. The biggest advantages of VoIP is that it is much cheaper to send voice signals over a secured Internet network than the old method and the consumer at the end can save tremendous amounts of money, especially in long-distance or oversea calls.
The DSLR VoIP FAQ is here: /faq/voip
last modified: 2005-04-26 16:37:22
Vidotron offers VoIP telephone services (also called TPC). Upon subscription, you will receive a VoIP cable modem also called MTA (Multimedia Terminal Adapter) to which your local loop is connected. The MTA acts as a bridge between analogic telephony and VoIP by digitalizing the voice of clients and dedigitalizing the voice of the callers so that the hardware (Fax machine, 56K modem) that still uses normal telephone technology will keep working in conjunction with VoIP. The conversations are transmitted through the MTA to Vidotron's servers, via the HFC network (Hybrid Fiber-Coax) and redirected to the POTS (Plain Old Telephony Stuff) or another Vidotron's VoIP subscriber. To make sure the quality of sound is at its best, VoIP packets travel with priority in the HFC network which rend them invulnerable to any network jam. That means that when traveling through Vidotron's network, VoIP packets will also have priority over Internet packets. It's also important to note that VoIP packets never travel through Internet networks but Vidotron's, and if the person you are calling isn't subscribed to Vidotron the packets are transmitted through private links and servers to the appropriate central (Bell, Telus, Rogers).
The MAT provides a telephony service that ressembles the other conventional services of other providers. Touchtone telephones, dial-up modems, FAX machines and touchstone alarm systems will work without any problem. Hardware that still use pulse tone are for the moment not supported. 911, 611 and 411 services are also provided , including voicemail and other optional star services.