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2). Write down user account name and other information.
3). Come here and do the speed test.
4). Come here and run the tweaks tests. If you need help with tweaking visit the Tweaks Forum.Tweaks Forum.
Once your activation date has arrived, after 6pm, try to install the WinPoet software. If you are still getting the DSL line not active error, call BA/VIS and walk through the steps. Normally this only takes 15-20 minutes, although some techs do take longer. If you are still having trouble, what has happened is your Profile has not been created yet. They will create a ticket and escalate it up to Broadband to have them create the profile.
Now, if your line becomes active, and you install the PPPoE software (WinPoet), and you are not able to connect to the Registration server, call tech support for a Manual Registration. They will have you connect to the two test accounts and make sure you can route. Once they do that you will be put on hold for a few minutes while they set up the authorization and get someone on the line to help you with the Manual Registration.
BTW: If you call them before the SRD (service ready date) wanting to know why your line is not active they will tell you to wait until the SRD has come. They can't help you before that.
FAQ by kadar, edited by gwion
the steps which u have mentioned , that are very old . please update your self .
The only thing that needs to be done is to set the NIC (or router) for DHCP.
Here's how to do it for win 95/98.(NIC)
1. Left click on the Start Button in the lower left corner
2. Left click on Settings
3. Left click on Control Panel
4. Double left click on the "Network" icon
5. Left click on the item that is your TCP/IP settings for your network card. It would look something like "TCP/IP -> Ethernet Adapter"
6. Left click on the "Properties" button
7. Select the option "Obtain an IP address automatically:"
8. You may also ignore the tabs "DNS Configuration ""Bindings", "Advanced", "WINS Configuration" and "NetBIOS." They are purely optional
9. Left click on the "OK" button twice
10. Windows should now prompt you to restart your computer, please select "Yes" to do so
11. Open browser and surf away.(Assuming your SRD has passed and you have Sync).
FAQ by kadar
FAQ by kadar
Both are roughly the same performance-wise.
Depends on your location. In the NY, NJ area Qwest seems to be better. In the MA, VA area Genuity.
FAQ by kadar
You can obtain a temporary test password for either QWEST or Genuity from tech support. The password changes daily. "install1 " is Qwest, and "install2" is Genuity. Doing this for a few days in a row and seeing what carrier works more reliably in your region is a good idea before making the decision to switch. There is no resource to obtain the passwords other than tech support.
Qwest seems to be more reliable from my region (NYC). There are also fewer hops as well.
Latency seems to be a little lower with Genuity.
Genuity = Verizon. Network status pages/scheduled maintenance pages are now available.
If worse comes to worse, you can always switch back.
Use those temporary passwords and either a program Neotrace from Neoworx or VisualRoute from Fortel to do some basic traces. This will help you make a more informed choice when switching. You can also take a look for any packet loss and have an accurate reading of ping times. These two programs are shareware, and can be used for up to 30 days without registering.
FAQ by kadar
Also, this was done more to streamline the registration process, and avoid mucking the databases up any further than they already were. One problem that was occurring (more pronounced as the usernames got taken) was that as more and more people were connected to the registration servers, trying to come up with unique usernames, the servers were getting overloaded with requests.
FAQ by kadar
got feedback?activatemydsl.verizon.net and follow the screen menu.
Worked like a charm. The damn VZ software kept hanging at 50%. Thank you.
I've been waiting on a Verizon tech to come out for a week. This worked in 5 min thanks a million.
For the Westell 327 and 6100 Modems use »192.168.1.1/verizon/redirect.htm.
For the Actiontec Gateway use »192.168.1.1/verizon/redirect
For Westell 6100F, Westell 6100, Westell Versalink 327W, and Westell 7500, simply visit »192.168.1.1/verizon/redirect.htm and enter the modem’s username and password (defaul modem user name and password is “admin” and “password”. Click DISABLE and, and personalized your modem’s user settings. It is advisable that you change the password to “admin”. Turn OFF your modem for 30 seconds.
You should be able to route (connect to internet) after walled Garden is OFF.
Fow Actiontec Gateway, just visit »192.168.1.1/verizon/redirect and follow the above procedure clicking OFF button.
Westell 7500 here. Going to http://192.168.1.1/verizon/redirect.htm and clicing "Disable" worked for me when I activated my Vz DSL in March (2012). (Though perhaps that is because I had first created a user name and password at the Verizon web site using a completely dif. internet connection. GNU/Linux user.)
"It is advisable that you change the password to “admin”" Huh?! Since when is "admin" a _secure_ password? Also : "defaul modem user name..." Should obviously be 'default'.
The redirect trick no longer works on any modem EXCEPT for the single pc free modems they send out (6100's). The wireless router combos they send out now use a NETWORK based WG that can not be manually disabled. You are required to register and accept the TOS in order to unwell the modem.
I was already set up and working. But clueless and researching QOS when I found this. Tried it for an old 327 router I bought at thrift store. Redirect page responded Restricted. Call Support at. But I noticed the only button said "enable" indicating I'm already done. Thanks, I'm still looking for a way to keep my DSL speed from droping to nothing when I'm not there to keep reseting it.
I was at my wit's end trying to get my dsl to work again after moving (and being given a new phone number and everything). It wasn't connecting at all, so I thought it might have been a good idea to reset it, which it kinda was, because then at least I could connect to verizon's site, but only there. It wanted to download and install a downloader, which I did, then the downloader wanted to download and install something else, which... failed with an unhelpful error message. I did -not- want to go talk to support more, given they'd been rather unhelpful before, and this seemed a particularly obscure issue. Somehow I managed to find my way here, and well, might as well try anything at this point. I was pretty surprised when this worked completely. I have internet again!