• I can't surf. What should I do?
• I'm getting high latency and/or packet loss what can I do?

Release and renew the IP. If this doesn't work, you should reboot, or power cycle, the modem. Usually this means unplugging the AC power either from the wall or the back of the modem, waiting 30-45 seconds, and then plugging it back in. Some modems have a reset switch which can also be used. Power cycling the modem should be one of the first steps when troubleshooting a "dead" connection.

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by redxii
last modified: 2011-02-27 18:10:37

Here are a few things that you can try. If these do not resolve you issue, you may want to post your issue in the Tweaks Forum.

•Clear your browser cache and Temporary Internet Files.•If you're using any proxy server disable it here.•Power-cycle your modem/router directions here.•Move your modem away from any electrical and/or computer devices.•Check your NIC (Network Interface Card) drivers are up to date from the manufacturer, and•Check your cables are plugged in tight, if you have some spare ones try another cable, or swap them around.

If possible, use RG-6 cable instead of RG-59 because RG-59 is lossy.

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by redxii
last modified: 2011-02-27 18:10:47