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All FAQs » Wide Open West Cable Modem » 1. General Questions

FAQ RevisionsEditors: RedXII1234 See Profile, IceCold See Profile
Last modified on 2005-04-19 19:59:39
view: single page · printable

1. General Questions

·What are the advertised speeds for WOW?
·What are the advantages of using a cable modem to access the Internet?
·Is WOW available in my area?
·Where is the AUP/TOS for WOW?
·How to check your e-mail anywhere
·How do I set up my newsgroup service with OE?
·Does WOW provide newsgroups?

What are the advertised speeds for WOW? (#4027)
W.O.W. offers up to 4000kbps downstream and 500kbps upstream.

Tiered packages:
WOW! Internet Value: Up to 112kbps down, 112kbps up.
WOW! Internet Basic: Up to 500kbps down, 300kbps up.
WOW! Internet Advanced: Up to 4000kbps down, 300kbps up.
WOW! Internet Ultra: Up to 6000kbps down, 500kbps up.

feedback form

by RedXII1234 See Profile
last modified: 2005-04-19 00:46:15

What are the advantages of using a cable modem to access the Internet? (#4036)
A cable modem will provide you with rapid download transmission speeds. Downloading a file that would take one-half hour using a telephone modem connection will take only a few minutes with a cable modem connection.

A cable modem provides a continual connection to the Internet. Two-way cable modems do not require the use of a telephone line.

Your service will not be interrupted or receive external static since the outer layer of the cable line will not allow any noise to enter the transmission line.

As a high-speed medium, you will be able to view many different multimedia presentations---"live" or streamed---such as concerts, movies, etc.

feedback form

by RedXII1234 See Profile

Is WOW available in my area? (#4028)
The following are ready for DSDN:
Colorado
Denver
Lakewood
The following are ready for cable modem:
Illinois Michigan Ohio Indiana
Arlington Heights
Calumet City
Chicago City - S. Side
Chicago Heights
Crestwood
Des Plaines
Dupage County
Elgin
Glen Ellyn
Glendale Heights
Glenview
Mount Prospect
Naperville
Oak Forest
Palos Park
Prospect Heights
Robbins
Schaumburg
South Holland
Streamwood		 Allen Park
Berkley
Canton Township
Centerline
Clawson
Clinton
Dearborn
Dearborn Heights
Eastpointe
Ferndale
Fraser
Garden City
Grosse Ile
Harrison Township
Hazel Park
Huntington Woods
Lincoln Park
Madison Heights
Melvindale
Mount Clemens
Northville
Northville Township
Pleasant Ridge
Plymouth
Plymouth Township
Riverview
Rochester
Rochester Hills
Roseville
Royal Oak
Shelby Township
Southgate
St. Clair Shores
Sterling Heights
Taylor
Trenton
Troy
Utica
Waren
Wayne
Westland
Woodhaven		 Beechwold
Berea
Bexley
Blendon Township
Brice
Brook Park
Brooklyn
Canal Winchester
Clintonville
Columbus North
Cuyahoga Heights
Dublin
Fairview Park
Gahanna
Garfield Heights
Grandview Heights
Grove City
Hilliard
Independence
Jackson Township
Linndale
Linworth
Madison Township
Maple Heights
Marble Cliff
Middleburg Heights
Mifflin Township
Minerva Park
New Rome
North Olmsted
North Royalton
Norwich Township
Obetz
Perry Township
Prairie Township
Reynoldsburg
Riverlea
Shaker Heights
Sharon Township
Strongsville
Upper Arlington
Urbancrest
Valley View
Valleyview
Westerville
Westlake
Whitehall
Worthington 		Hammond


Call 1-866-4WOW-NOW (1-866-496-9669) to check for availability at your address.
Green indicates WOW! Internet is available.



feedback form

by RedXII1234 See Profile
last modified: 2002-11-09 19:13:37

Where is the AUP/TOS for WOW? (#4030)
Wide Open West's AUP and Privacy and Conditions can be viewed here.

feedback form

by RedXII1234 See Profile
last modified: 2005-03-16 23:59:56

How to check your e-mail anywhere (#4037)
Just go to WOW's Webmail page and login to check your e-mail anywhere w/o having to configure software.

feedback form

by RedXII1234 See Profile
last modified: 2005-03-17 00:01:15

How do I set up my newsgroup service with OE? (#11008)
Notice: Once you have set up your newsgroup access you can no longer change your primary email account name. If you wish to make changes to your primary email account, please do so before setting up the news service.

    1. Open Outlook Express(OE).

    2. Click Tools and then select the Accounts option.

    3. Click on Add and then select News.

    4. In the Name Field type in your name and click Next.

    5. Type in your e-mail address and click Next.

    6. In the News Server Name field type the following: news.wowway.com

    7. Check the option 'My news server requires me to logon' and then click Next.

    8. Enter your primary account name (username@wowway.com ) and the password for the primary e-mail account. Check the option 'Remember password'. (note: Once you have set up your newsgroup access you can no longer change your primary email account name)

    9. Click Next and then Finish.

    10. Click Close

--
Courtesy of wowway.com

feedback form

by Bleek See Profile edited by RedXII1234 See Profile
last modified: 2005-04-19 19:59:39

Does WOW provide newsgroups? (#12396)
The newsgroup address is news.wowway.com and to login use your primary WOW e-mail account. There is a 5 GB monthly download limit on newsgroups. To check your newsgroup usage visit »www.wideopenwest.com/cgi-bin/news_usage.cgi

feedback form

by RedXII1234 See Profile


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