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FAQ RevisionsEditors: Doctor Olds See Profile, fourboxers See Profile, sashwa See Profile
Last modified on 2012-03-18 12:38:12
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2 Setup

Windstream has enabled a search redirect service that redirects you to a Windstream page whenever you perform a search from your browser. If you do not wish to use this service, you can disable it by following these instructions.

Update 4/5/10: If you would prefer to use your previous default search engine, you can choose to opt-out by browsing to the preferences of our search pages »windstream.custhelp.com/app/answ···_id/272/

Pictures clickable to full size:

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With special thanks to Windstream See Profile for this FAQ.


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by sashwa See Profile
last modified: 2010-04-05 11:37:03

First thing you need to know is what modem do you have, most people now have the Speedstream 4200 but there is also a Speedstream 5200 which is the same device when it comes to setting up the unit, there is also a 2Wire 2701HG which you should visit here(»portforward.com/english/routers/···atar.htm) if you have a Xbox 360 and here (»portforward.com/english/routers/···hway.htm) if you have a PS3.

Second thing you need to know is do you have a second router plugged in to the modem or are you using a switch (99% of the time you have a router to share the connection with other computers) if using a switch you can go to the last section (“Now using the Speedstream 4200/5200 by itself”) and start there .

Now In most cases you have two options a. use your existing router to control the PPPoE session (Have your public IP) or b. Let the Windstream provided modem continue to control the PPPoE session.

Now the Speedstream modems provided by Windstream are pretty good they are full fledge NAT (NAPT) routers and can (in theory) handle 254 clients all you need to add is a switch or switches, and they don’t seem to have a problem of a small NAT table. IMHO the only thing they lack that would steer me towards using a different router is QOS but if your router doesn’t have QOS consider using the Speedstream, It is confirmed working 100% with the Xbox 360 and should have no problems with any outer that support UPNP .

Nat Level/Type 2 on the PS3 is "Open Nat" not Moderate NAT. Info here. »www.pregamelobby.com/forum/sony-···ps3.html


If you have any question you should ask first because at some stages of this you will not have a internet connection.


Now if you are using a router connected to the modem and you chose option A, you need to bridge the modem which may mean plugging you computer directly to the modem for a minute and following the information posted here (»Windstream DSL FAQ »How do I change into Bridged Mode with the 4200 or 5200?) then plug you computer backup to you router and plug your router to the modem. Once that’s done you will need to go to your routers web based configuration page (Normally »192.168.1.1 but check your routers owner’s manual) and configure the WAN/Internet type as PPPoE/My ISP requires a Username/Password, and enter your information (if you don’t know what your login information is Call Windstream Tech support at 866-445-3402) and look for a “Keep alive” or “Timeout” setting nearby and check it or set it to 0. Once that is done confirm you can browse the web (you may need to reboot the router) once you can see if you modem supports something called UPNP (Universal Plug and Play, check the manual) if it does enable it (some have different levels, look for something close to “Enable full Internet Gateway Device (IGD) support” might not read the same its just an example) again you may need to restart the router when change it or it may do it itself, Now run a check on your console If you don’t get Open Nat/Nat Level 2 you are going to have to manually port forward, Since every router is different I suggest you go here (»portforward.com) Select you router then select a Xbox 360 game or PS3 game (All Xbox 360 games use the same ports and all PS3 games use the same ports)

If you choose option B. you need to go into your router web based configuration and disable the DHCP server (This varies by model and brand so look at the owner’s manual), and you should change the routers LAN IP (not the WAN, again look the owner’s manual) to 192.168.254.253 (this is for SS 4200’s/5200’s the 2-wire will be different and not known at the time of writing this) so you can access it from the new IP range the Modem will hand out. (This is not so much required if your router does not have wireless capabilities that you will need to access later)

Now using the Speedstream 4200/5200 by itself, with a switch or letting it handle the PPPoE session. All you need to do is disable the firewall (»192.168.254.254/FwLevel.cgi , Select Firewall Level: Off, and click apply) and enable UPNP (»192.168.254.254/upnpcfg.htm select “Enable full Internet Gateway Device (IGD) support” and click apply). It should ask you to reboot and once it dose you should now have open NAT.

WARNING: Important Note Regarding Confusing Terms:

Description of NAT and how it impacts your online experience - XBox 360
»support.microsoft.com/kb/908880

Three types of NAT issues that can occur

Open: This means that you router has optimal settings, and you should not run into any of the issues described in this article.

Moderate: This means that you can talk to other players who have open or moderate NAT issues, but you cannot talk or play with users who have strict NAT issues.

Strict: This means that you can talk only to other players, but you cannot talk to players who have moderate or strict NAT issues.

Settings > Network Settings > Internet Connection Test - PS3
»manuals.playstation.net/document···est.html

NAT Type* Check how the PS3™ system is connected to the Internet. This information can be used to judge the ease or difficulty of connecting to other PS3™ systems when using voice / video chat or the communication features of games.

Type 1: Connected directly to the Internet

Type 2: Connected to the Internet via a router

Type 3: Connected to the Internet via a router

With type 3, it may not be possible to communicate with other PS3™ systems, and voice / video chat and the communication features of games may be restricted. In this case, see [Connecting to PlayStation®Network] in this guide.


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by Napsterbater See Profile edited by fourboxers See Profile
last modified: 2012-03-18 12:38:12

Instructions on how to change the 4300 to bridge mode can be found here:

»windstream.custhelp.com/app/answ···/kw/4300

Or

On the FAQ section, use the search term '4300' and it should provide a link with screenshots on how to change your 4300 to bridge mode.

»www.windstream.com/help

Taken from this post:

»Gigaset/Sagem 4300 Bridging Instructions

Updated from Icon See Profile:

The full pdf file for the 4300 which has some additional steps:

»/r0/download/1···Mode.pdf

From this topic:

»[Equipment] Gigaset 4300 Bridge problem


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by sashwa See Profile
last modified: 2010-08-23 21:51:43

It depends on which 4200 that you have (the 5200 can be setup either way, but the Bridge/Router Mode under Section A is considered the best since it does not require a reset later):

[A] The older/original 4200 and all 5200 versions. Follow the steps in the FAQ link below:

»Efficient Networks Forum FAQ »How do I change into Bridged Mode on the 4100/4200?

[B] The new "Walled Garden" 4200 (Firmware Part #:004-D241-A83) that stores your Username/Password remotely. You have to change it manually into Bridge Mode using the page link below to the 4200 Web GUI as the earlier reset procedure no longer works.

»192.168.254.254/brgmode.htm

There is no need in either case to have to alter the settings in the 4200/5200 for the WAN Virtual Circuit settings as the Modem is by default a Bridge-Router.


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by Doctor Olds See Profile
last modified: 2009-05-28 07:25:43

See this topic for background:

»Home DSL Routers At Risk Of CSRF Attack

Log into your 4200 or 5200 at »192.168.254.254/ to get started. Under Setup, click on "Admin User" and change the Password from "admin" to something else between 5 to 8 characters in both fields "New Password:" and "Confirm Password:" and change the access level to "Require admin login to access entire web site" so it matches the image below. Click on "Save Settings" and you are done.

Click for full size


From now on when you login to the 5200 or 4200 you will be prompted for Username and Password as the image below shows, make sure the "Use Password Manager to remember these values." is unchecked for security.

Click for full size


Click on the screen shots to see them full size.


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by Doctor Olds See Profile
last modified: 2009-01-08 07:42:20

Please see this post for a step by step tutorial

»Re: [Siemens] Help Please Setup Dynamic DNS on Speedstream 4200

thanks to Napsterbater See Profile for the tutorial

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by fourboxers See Profile

3rd Party Broadband DSL Modem
»windstream.custhelp.com/cgi-bin/···aqid=158
quote:
Windstream offers very limited support for broadband DSL modems not issued by Windstream. We cannot guarantee these modems will be compatible with our Central Office equipment. When encountering technical difficulties with your broadband service in conjunction with a non-Windstream modem, our technicians can make sure to see if the DSL signal exists at the Network Interface Device (NID). Windstream cannot provide technical support or assistance in setting up a non-supported DSL modem and recommends in calling the modem's manufacturer for further assistance. When you call the modem's manufacturer, please provide them with the following information:

Former CTC Customers

Type of Connection: DHCP
VPI/VCI: 0/35

Non-CTC Customers

Type of Connection: PPPoE
VPI/VCI: 0/35
Authentication: PAP

For a PPPoE configuration, your Internet username and password is typically the only required information.


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by Doctor Olds See Profile

Note: As of 4/2/10 this no longer works and you have to opt out. See »Windstream DSL FAQ »Windstream DNS Redirection. How do I opt out? for instructions.

If you are aware or not Windstream is using Redirecting DNS to Ad Supported Search Result Pages (a search result page looks like this if you have not seen it yet) that are powered by Yahoo! Search on their Network as announced a while back in the News Link below:

»Windstream DNS redirection

What it does is break some TCP/IP utilities and it serves Search Pages with Ads on them if you mis-type or fat-finger a Domain Name. It also can slowdown how fast DNS resolves so by bypassing the Redirecting DNS you may notice that pages load quicker and new sites are found faster.

The quickest way to bypass this is to setup your Windstream Router (4200 or 5200) to use DNS IPs that you assign on the Router DHCP Server page as that will automatically update all the PCs that you connect to the 4200 or 5200 Router. It is better than having to go into each PC and manually change DNS IPs especially if you are using a Switch with multiple PCs at your home.

Note: If your Windstream Router is in Bridge Mode then refer to your Aftermarket Router's User Guide for the steps to setup the DHCP Server Page with custom DNS IPs.

I highly suggest 4.2.2.1 as the Primary DNS IP and 4.2.2.2 as the secondary DNS IP. You can also choose whatever you prefer or even use Open DNS which is explained here. »www.opendns.com/

Supposedly Windstream setup two DNS IP that are clean and do not perform the normal DNS Redirections. You can also use those if you wish. They are listed in the News Link below:

»Windstream Offers 'Clean' DNS

This is the page in the 4200 or 5200 that you make the changes. It only takes a minute or two to setup the change and save it.



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by Doctor Olds See Profile edited by sashwa See Profile
last modified: 2010-04-02 18:40:01

-E-mail Address Format: USERNAME@windstream.net

-Incoming mail server (POP3): pop.windstream.net

-Outgoing mail server (SMTP): smtp.windstream.net

-Account name: your Windstream.net email address

-Incoming and Outgoing mail server requires authentication

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by Windstream See Profile edited by fourboxers See Profile
last modified: 2012-02-14 13:12:59


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