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4 Troubleshooting
Although what is monitored and the exact name may be different depending on manufacturer, the overall information is pretty much the same. Below are some of the common terms and measurements used to judge line quality. Remember these are not hard numbers but simply a generalization of line statistics:
by Doctor Olds »windstream.custhelp.com/cgi-bin/···aqid=227 On the site there are two different tests; a Capacity Speed test, and Application Speed test. Generally you would want to run the Capacity Speed test. Once the test is complete click on the Advanced Tab and select the View Text link. This will show the full results of your speed test. This can be posted to the DSLReports.com »Windstream forum for assistance with troubleshooting slow speed issues. Windstream will accept speed test results from other websites, but does require one from the Windstream site as well.
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