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1 General·What are the Windstream DNS servers ·What is Walled Garden in the Siemens 4200 or the 2Wire 2701HG? How does it work?
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The ad-free servers are
166.102.165.32 207.91.5.32
taken from this post which includes Windows how to use instructions.
The redirecting servers are
Primary: 166.102.165.13 Secondary: 207.91.5.20
Thank you, Windstream , for the updated redirecting servers.
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by fourboxers edited by sashwa  last modified: 2009-10-03 16:40:37 |
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[Posted by shadowfax ]
quote: The new activation software is called the "walled garden", and is very similar to the old setup disk. The biggest difference is now the customers username/password is no longer held by the modem, but is held by the DSL Aggregator [sp], located at the Redback Router in any main exchange. This is supposed to allow the helpdesk to log into your modem to see actual trouble issues. In the future, after the username is created, hit cancel, and the software will skip all software downloads. Right now only IE, on Windows 2000, Windows XP, and Vista will operate with the walled garden 4200.
Additional Info
[Posted by WSEngineer]
quote: The 2Wire 2701HG is our home networking product. It was selected quite simply because other ISP's have used it with great success and it works well with our internal walled garden app. and it has alot of TR-069 functionality built in. Its just a simple wireless router with an integrated ADSL2+ modem.
You ask what does it really mean?
You will notice Walled Garden is actually TR-069 - CPE WAN Management Protocol from the Broadband Forum
»en.wikipedia.org/wiki/TR-069
quote: TR-069 (short for Technical Report 069) is a DSL Forum (which was later renamed as Broadband Forum) technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices.
As a bidirectional SOAP/HTTP based protocol it provides the communication between CPE and Auto Configuration Servers (ACS). It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework. In the course of the boom of the broadband market, the number of different Internet access possibilities grew as well (e.g. modems, routers, gateways, Set-top box, VoIP-phones). At the same time the configuration of this equipment became more complicated -- too complicated for the end-users. For this reason the TR-069 standard was developed.
More Reading if you are interested
»www.broadband-forum.org/technica···ent2.pdf
»www.carricksolutions.com/TR-069/
It's nothing to be worried about or have security concerns about and it is even being adopted to Mobile Devices including Cell Phones.
Mobile Tech News -- Femto Forum adopts Broadband Forum's TR-069 protocol
»www.mobiletechnews.com/info/2008···848.html
quote: [The Femto Forum adopts the TR-069 standard for real-time management of customer premise equipment (CPE) enhancing carrier management and provisioning of high volumes of femtocells.]
ClearAccess Launches Compatibility Program for TR-069 Devices
»www.reuters.com/article/pressRel···20081112
quote: ClearAccess, a leading provider of managed broadband gateway solutions for telecommunications operators, announces the highly anticipated ClearAccess Compatibility Program. The goal of the Compatibility Program is to validate interoperability of third-party vendor CPE (customer premise equipment) with the TR-069 standard and to provide seamless interoperability with ClearAccess' ClearVision Management System, which can be easily deployed as a hosted web-based management application or as a standalone appliance.
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by Doctor Olds  last modified: 2009-03-03 19:00:21 |
2 Setup·How do I change into Bridged Mode with the 4200 or 5200? ·How to secure your 4200 or 5200 from the Risk Of CSRF Attacks ·Windstream DNS redirection to Search Page w/ Yahoo! Ads. How do I bypass it? ·How to get Open Nat/Nat Level 2 with a PS3 on Windstream
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It depends on which 4200 that you have (the 5200 can be setup either way, but the Bridge/Router Mode under Section A is considered the best since it does not require a reset later):
[A] The older/original 4200 and all 5200 versions. Follow the steps in the FAQ link below:
»Efficient Networks Forum FAQ »How do I change into Bridged Mode on the 4100/4200?
[B] The new "Walled Garden" 4200 (Firmware Part #:004-D241-A83) that stores your Username/Password remotely. You have to change it manually into Bridge Mode using the page link below to the 4200 Web GUI as the earlier reset procedure no longer works.
»192.168.254.254/brgmode.htm
There is no need in either case to have to alter the settings in the 4200/5200 for the WAN Virtual Circuit settings as the Modem is by default a Bridge-Router.
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by Doctor Olds  last modified: 2009-05-28 07:25:43 |
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See this topic for background:
»Home DSL Routers At Risk Of CSRF Attack
Log into your 4200 or 5200 at »192.168.254.254/ to get started. Under Setup, click on "Admin User" and change the Password from "admin" to something else between 5 to 8 characters in both fields "New Password:" and "Confirm Password:" and change the access level to "Require admin login to access entire web site" so it matches the image below. Click on "Save Settings" and you are done.

From now on when you login to the 5200 or 4200 you will be prompted for Username and Password as the image below shows, make sure the "Use Password Manager to remember these values." is unchecked for security.

Click on the screen shots to see them full size.
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by Doctor Olds  last modified: 2009-01-08 07:42:20 |
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If you are aware or not Windstream is using Redirecting DNS to Ad Supported Search Result Pages (a search result page looks like this if you have not seen it yet) that are powered by Yahoo! Search on their Network as announced a while back in the News Link below:
»Windstream DNS redirection
What it does is break some TCP/IP utilities and it serves Search Pages with Ads on them if you mis-type or fat-finger a Domain Name. It also can slowdown how fast DNS resolves so by bypassing the Redirecting DNS you may notice that pages load quicker and new sites are found faster.
The quickest way to bypass this is to setup your Windstream Router (4200 or 5200) to use DNS IPs that you assign on the Router DHCP Server page as that will automatically update all the PCs that you connect to the 4200 or 5200 Router. It is better than having to go into each PC and manually change DNS IPs especially if you are using a Switch with multiple PCs at your home.
Note: If your Windstream Router is in Bridge Mode then refer to your Aftermarket Router's User Guide for the steps to setup the DHCP Server Page with custom DNS IPs.
I highly suggest 4.2.2.1 as the Primary DNS IP and 4.2.2.2 as the secondary DNS IP. You can also choose whatever you prefer or even use Open DNS which is explained here. »www.opendns.com/
Supposedly Windstream setup two DNS IP that are clean and do not perform the normal DNS Redirections. You can also use those if you wish. They are listed in the News Link below:
»Windstream Offers 'Clean' DNS
This is the page in the 4200 or 5200 that you make the changes. It only takes a minute or two to setup the change and save it.
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by Doctor Olds  last modified: 2009-01-17 06:08:10 |
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First thing you need to know is what modem do you have, most people now have the Speedstream 4200 but there is also a Speedstream 5200 which is the same device when it comes to setting up the unit, there is also a 2Wire 2701HG which you should visit here(»portforward.com/english/routers/···atar.htm) if you have a Xbox 360 and here (»portforward.com/english/routers/···hway.htm) if you have a PS3.
Second thing you need to know is do you have a second router plugged in to the modem or are you using a switch (99% of the time you have a router to share the connection with other computers) if using a switch you can go to the last section (“Now using the Speedstream 4200/5200 by itself”) and start there .
Now In most cases you have two options a. use your existing router to control the PPPoE session (Have your public IP) or b. Let the Windstream provided modem continue to control the PPPoE session.
Now the Speedstream modems provided by Windstream are pretty good they are full fledge NAT (NAPT) routers and can (in theory) handle 254 clients all you need to add is a switch or switches, and they don’t seem to have a problem of a small NAT table. IMHO the only thing they lack that would steer me towards using a different router is QOS but if your router doesn’t have QOS consider using the Speedstream, It is confirmed working 100% with the Xbox 360 and should have no problems with any outer that support UPNP .
Nat Level/Type 2 on the PS3 is "Open Nat" not Moderate NAT. Info here. »www.pregamelobby.com/forum/sony-···ps3.html
If you have any question you should ask first because at some stages of this you will not have a internet connection.
Now if you are using a router connected to the modem and you chose option A, you need to bridge the modem which may mean plugging you computer directly to the modem for a minute and following the information posted here (»Windstream DSL FAQ »How do I change into Bridged Mode with the 4200 or 5200?) then plug you computer backup to you router and plug your router to the modem. Once that’s done you will need to go to your routers web based configuration page (Normally »192.168.1.1 but check your routers owner’s manual) and configure the WAN/Internet type as PPPoE/My ISP requires a Username/Password, and enter your information (if you don’t know what your login information is Call Windstream Tech support at 866-445-3402) and look for a “Keep alive” or “Timeout” setting nearby and check it or set it to 0. Once that is done confirm you can browse the web (you may need to reboot the router) once you can see if you modem supports something called UPNP (Universal Plug and Play, check the manual) if it does enable it (some have different levels, look for something close to “Enable full Internet Gateway Device (IGD) support” might not read the same its just an example) again you may need to restart the router when change it or it may do it itself, Now run a check on your console If you don’t get Open Nat/Nat Level 2 you are going to have to manually port forward, Since every router is different I suggest you go here (»portforward.com) Select you router then select a Xbox 360 game or PS3 game (All Xbox 360 games use the same ports and all PS3 games use the same ports)
If you choose option B. you need to go into your router web based configuration and disable the DHCP server (This varies by model and brand so look at the owner’s manual), and you should change the routers LAN IP (not the WAN, again look the owner’s manual) to 192.168.254.253 (this is for SS 4200’s/5200’s the 2-wire will be different and not known at the time of writing this) so you can access it from the new IP range the Modem will hand out. (This is not so much required if your router does not have wireless capabilities that you will need to access later)
Now using the Speedstream 4200/5200 by itself, with a switch or letting it handle the PPPoE session. All you need to do is disable the firewall (»192.168.254.254/FwLevel.cgi , Select Firewall Level: Off, and click apply) and enable UPNP (»192.168.254.254/upnpcfg.htm select “Enable full Internet Gateway Device (IGD) support” and click apply). It should ask you to reboot and once it dose you should now have open NAT.
WARNING: Important Note Regarding Confusing Terms:
Description of NAT and how it impacts your online experience - XBox 360 »support.microsoft.com/kb/908880
Three types of NAT issues that can occur
Open: This means that you router has optimal settings, and you should not run into any of the issues described in this article.
Moderate: This means that you can talk to other players who have open or moderate NAT issues, but you cannot talk or play with users who have strict NAT issues.
Strict: This means that you can talk only to other players, but you cannot talk to players who have moderate or strict NAT issues.
Settings > Network Settings > Internet Connection Test - PS3 »manuals.playstation.net/document···est.html
NAT Type* Check how the PS3™ system is connected to the Internet. This information can be used to judge the ease or difficulty of connecting to other PS3™ systems when using voice / video chat or the communication features of games.
Type 1: Connected directly to the Internet
Type 2: Connected to the Internet via a router
Type 3: Connected to the Internet via a router
With type 3, it may not be possible to communicate with other PS3™ systems, and voice / video chat and the communication features of games may be restricted. In this case, see [Connecting to PlayStation®Network] in this guide.
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by Napsterbater edited by Doctor Olds  last modified: 2009-07-30 18:31:03 |
3 Hardware·Is there a Quick Start Guide for the 5200 Modem? ·Where can I find the 5200 Router User Guide (v2.1)? ·Where can I get the User Guide or Quick Start Guide for the 4100/4200 Router?
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Yes. It is available below (Requires the FREE Adobe Acrobat Reader):
5100/5200 DSL Modem Quick Start Guide (post-Aug 2002 models)
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by Doctor Olds  |
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It's available below (two links in case one goes bad) Note: Requires the FREE Adobe Acrobat Reader:
SpeedStream 2.1.pdf 5100, 5200, 5400, 5500 User Guide Revision 2.1 [3.3MB PDF file]
Newer Name version of the User Guide (still revision 2.1)
5x Router UM 007-0820-003.pdf SpeedStream 5xxx Router User Guide Revision 2.1 [3.3MB PDF file]
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by Doctor Olds  |
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At the Efficient KB Article links below: [Requires the FREE Adobe Acrobat Reader]
SpeedStream 4100 Quick Start Guide [977 KB PDF file]
Siemens 4100 Quick Start Guide [913 KB PDF file]
SpeedStream 4200 Quick Start Guide [1.1 MB PDF file]
Siemens 4200 Quick Start Guide [1.1 MB PDF file]
SpeedStream Router User's Guide Models 4100 and 4200 [2.47 MB PDF file]
Siemens Speedstream 4100/4200 Router User Guide [2.5 MB PDF file]
Siemens Speedstream 4100/4200 Data Sheet [164 KB PDF file]
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by Doctor Olds  |
4 Troubleshooting·What can I do before calling the Windstream Help Desk? ·Modem DSL Statistics? What do the SNR and ATTN numbers show me about my line? ·How can I tell what speed my line will support using the Attenuation?
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»BOS Guidelines
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by sashwa  |
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How do I check modem statistics/event logs? What do the numbers mean?
Although what is monitored and the exact name may be different depending on manufacturer, the overall information is pretty much the same. Below are some of the common terms and measurements used to judge line quality. Remember these are not hard numbers but simply a generalization of line statistics: SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)Relative strength of the DSL signal to Noise ratio. 6dB is generally the lowest dB manufactures specify in order for the modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. Generally speaking, as overall bandwidth increases, your signal to noise ratio decreases. So a customer that upgrades from 1.5 to 6.0 service will typically see a corresponding decrease in the signal to noise ratio. The higher the number the better for this measurement.  6dB or below is bad and will experience no synch or intermittent synch problems  7dB-10dB is fair but does not leave much room for variances in conditions  11dB-20dB is good with no synch problems  20dB-28dB is excellent  29dB or above is outstanding Line AttenuationMeasure of how much the signal has degraded between the DSLAM and the modem. Maximum signal loss recommendation is usually about 60dB. One of the biggest factors affecting line attenuation is distance from the DSLAM. Generally speaking, bigger distances mean higher attenuation. The lower the dB the better for this measurement.  20dB and below is outstanding  20dB-30dB is excellent  30dB-40dB is very good  40dB-50dB is good  50dB-60dB is poor and may experience connectivity issues  60dB or above is bad and will experience connectivity issues
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by Doctor Olds  |
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Simple:
• For 3 Mbps DSL the Downstream Attenuation must be under 48 dB with 10 dB SNR or better.
• For 6 Mbps DSL the Downstream Attenuation must be under 38 dB with 10-12 dB SNR or better.
• For 12 Mbps DSL the Downstream Attenuation must be under 32 dB with 12 dB SNR or better.
Note: If the Downstream Attenuation is lower than 32 dB and the SNR is lower than 12-14 dB, there may be a "bridge tap" on the cable pair that needs to be removed.
[Thanks go out to shadowfax for these figures]
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by Doctor Olds  last modified: 2009-02-13 03:53:24 |
5 Misc·How do I capture images and post them in my topic? ·Where can I find FAQs on the Windstream website?
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Use these FAQs to help:
»Software FAQ »How do I make a Screenshot?
»Avatar and Graphics Help FAQs »What software can be used for screen captures?
»/dev/null forum FAQ »How do I post attachments & screen shots?
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by Doctor Olds  last modified: 2009-02-11 06:19:45 |
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»www.windstream.com/support/faqs.aspx
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by sashwa  last modified: 2009-10-23 11:33:39 |