Bell Internet is providing this support forum as a secure area where members can directly discuss questions or issues specific to their Bell Internet service with Bell Internet agents. These agents are Broadband Reports members with full read and post access who will work to get your problem solved or your questions answered.
If you are having a specific problem with your Bell Internet service, please open a new topic on this site.
If you have a generic issue or question, you may post it to the public Bell Internet forum.
Forum guidelines include:
- - Bell Internet agents will respond Monday to Friday during normal business hours.(Some exceptions may apply)
- - Please READ the rules carefully before posting
If posting for the first time please provide the following information:
- - Your name and the name on the account
- - Your user name / user id (b1xxxx##)
- - Residential Address or Service address
- - Service Telephone number
- - Contact Telephone number
- - A description of your problem
- - Make & model of modem
- - Operating System
- - Using a wired or wireless connection
PLEASE READ AND ACKNOWLEDGE
If you post and then realize that you forgot to add something after your post is in the forum, please either edit the original post to add content or wait to post the additional info until a tech replies. Most new topics get a 3 day edit window before we reply, please use that opportunity!
Please only keep one thread unless the thread has been deleted or locked.
Please do not bump your thread (replying to own thread). Bumping will result in a longer response time or your thread may be missed by the technicians completely. This is due to the fact the techs will think someone has or started to assist you already!
When posting your request for support, please try to provide as much information as possible.
By providing information in this posting, you are granting Bell Canada permission to look up information on your Bell Internet account.
In addition to Bell Internet representatives, the information you share on this site may be viewed by moderators on dslreports.com. All information will adhere to their privacy statements.
When posting your request for support, please try to provide as much of the following information as possible.
Please provide the following information:
- - Your name and the name on the account
- - Your user name / user id (b1xxxx##)
- - Residential Address or service address
- - Service Telephone number
- - Contact Telephone number
- - A description of your problem
- - Make & model of modem
- - Operating System
- - Using a wired or wireless connection
