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<title>Road Runner forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/cable,rr</link>
<description>Road Runner forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Wed, 20 Aug 2008 23:02:45 EDT</pubDate>
<lastBuildDate>Wed, 20 Aug 2008 23:02:45 EDT</lastBuildDate>

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<item>
<title>[TWC] Powerboost... how long is it supposed to last</title>
<link>http://www.dslreports.com/forum/remark,20977423</link>
<description><![CDATA[My area just recently got upgraded to powerboost.  I'm in the mid-ohio division.  The powerboost lasts about 4 seconds for me.  I can download up to about 33mbps for the first 4 seconds of a download and then it reverts back to the speed of 14.5 mb download.  I was just wondering how long everyone's powerboost was working for them before it reverted back to the regular speed?

4 seconds for this powerboost really does little to help download very big files.  I was under the impression powerboost would at least work for 30 seconds to a minute? Thanks.   ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20977423</guid>
<pubDate>2008-08-20 00:15:03</pubDate>
</item>

<item>
<title>Being capped in LA?</title>
<link>http://www.dslreports.com/forum/remark,20929727</link>
<description><![CDATA[Hi All - I'm in Los Angeles (90036) and night before last I started experiencing something strange. I've always had issues with TWC from the very beginning (random outages), but this doesn't seem random to me...

I use GigaNews/Newsleecher a few times a week to download HD content/music/whatever which has extremely fast servers (they consistently max out my 10 down!).  I've had no problems doing this for the last 2 years but as of Friday night I am getting disconnected after a minute or two of downloading.  Resetting the cable modem brings me back just fine.

I did a couple of tests and downloaded various large files from different FTPs/websites that only give me about 1.5mbps down and all was well.  I set my bandwidth limiter to 5mbps, started downloading from GigaNews and almost immediately was booted.  I lowered it to 2.4mbps and was still booted, but not for quite awhile longer.  It's hard to do any tests with anything other than GigaNews because I can't find anything that will let me download that fast.

Am I being capped?  I heard about the trials happening in Texas, but this is an absolute deal-breaker for me.  AT&T sent me an ad in the mail about high speed internet / HD / phone service and I'll definitely can TWC if this is the case.

This reeks heavily of the Comcast/BitTorrent drama and it's getting my goat.

Anyone else having issues?  I should note that my speed is fine in bandwidth tests, but as soon as I USE that speed I'm kicked off.

  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20929727</guid>
<pubDate>2008-08-10 17:12:58</pubDate>
</item>

<item>
<title>Road Runner - Raleigh, NC</title>
<link>http://www.dslreports.com/forum/remark,20858763</link>
<description><![CDATA[I'm in apex, nc, right outside of raleigh, and my download speeds have been incredibly slow today. Anyone else experiencing the same problem in this area? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20858763</guid>
<pubDate>2008-07-27 23:14:25</pubDate>
</item>

<item>
<title>[TWC] no Power Boost yet</title>
<link>http://www.dslreports.com/forum/remark,20977824</link>
<description><![CDATA[it's the 20th

 nothing....................
yes i tryed rebooting..
]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20977824</guid>
<pubDate>2008-08-20 03:20:13</pubDate>
</item>

<item>
<title>Powerboost in Columbus Ohio?</title>
<link>http://www.dslreports.com/forum/remark,20975711</link>
<description><![CDATA[I got home from school today, and for some reason decided to run a speedtest.  I have RR turbo, which in our area is 15/768, and here are my results today, and very consistent.



But how come upload is still the same....it would be nice to at least jump to 1 mb upload lol]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20975711</guid>
<pubDate>2008-08-19 17:52:29</pubDate>
</item>

<item>
<title>[ Bright House] weird network setup by Bright House. Help!</title>
<link>http://www.dslreports.com/forum/remark,20979128</link>
<description><![CDATA[I went over to my girlfriends house to try and set up her router for her.
When I got there I was greeted with the weirdest network setup I have ever seen along with a cable modem that requires both a cable and a phone connection. I drew up a 'schematic' of the network layout
http://www.hitpoints.org/misc/weird-network.gif

No matter what end we put the router on it simply refuses to connect.
I've never seen a cable modem like this and I've never seen such a retarded network setup. 
I would like to help her set up the router but this thing refuses to allow it for whatever reason.

I didn't think to write down the manufacturer for any of the included devices.

For those that don't want to look at the pic. It looks something like this.
In the front room she has the Cable Modem connected to the phone and the cable.
The Cat5 runs to a box plugged into an AC outlet.

in the back room where the computer is they have cat5 running from the same type of box plugged into an AC outlet going to the computer.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20979128</guid>
<pubDate>2008-08-20 11:35:21</pubDate>
</item>

<item>
<title>[TWC] What are these?</title>
<link>http://www.dslreports.com/forum/remark,20974364</link>
<description><![CDATA[Whenever I'm walking around town I always notice these things on the polls and I wondered if there are names for these pieces of equipment and what each other their purpose is. I know that they are part of the cable network but what do they do? What are these for? I would've done a Google search on them but I don't know what I'm searching for.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20974364</guid>
<pubDate>2008-08-19 13:32:22</pubDate>
</item>

<item>
<title>Ventura County - long rant/issue.</title>
<link>http://www.dslreports.com/forum/remark,20922005</link>
<description><![CDATA[  I have Time Warner road runner (Adelphia legacy) here in Ventura County, California. Here's my experience with Time Warner - (sorry long post):

1. End of June '08 - beginning July '08 :Noticed right around the time of MS XP3 that internet browsing was really slow - hired IT firm to tune up all computers, installed new routers, wireless, etc. (cost = $500 or so + equipment, plus about 20 hours +/- of my time over 3 computers trying to figure out what I was doing wrong, tweaking MS services running in the background, etc.). Equipment checked, rechecked, tweaked, new, running fine. 

2. Mid-July - called TWC, found out "Oh, now they have tiered service". Ordered "Turbo" pkg, which no one could really define, except "up to 10 Mbps". Upgraded. 

3. Still slow, and intermittent service. Took me 15 minutes to stream a 1:45 min Billy Joel YouTube. Did several traces, found "nlayer.net" traffic management was slowing things down. 

4. Called TWC. Complained about traffic management, and was told "TWC doesn't meter use or put caps on use or outsource traffic management."  Was not told about Powerboost rollout or  known tbone.rr issues. Transferred to local office for tech service call scheduling.

5. Techs came out, replaced fittings, and confirmed - internet slow. Gave me a new modem. Said now things should go swimmingly. Speed tests: 248, 321, 637 kbps, and lower over a period of days. Again, complained about "nlayer.net" or some kind of traffic management that was hanging up my connections, as well as knocking me off. Was told "no internet traffic management." Slow speed, techs said they'd have to call "supervisor", told me to wait at home, yet again, another day. Asked for supervisor's contact information, was refused that information. Said, "what should I do if the supervisor doesn't show up or doesn't call" and was told he absolutely would. Of course, I waited around the next day and no one showed up, no phone call. 

6. Again, slow speed, and kept getting knocked off. Called TWC tech support. Was ultimately transferred to "Brenda" at Tier 3 - complained about N-Layer Communications traffic management.Was told that TWC doesn't use "nlayer.net" or any traffic management, and that the trouble was that my "old equipment codes were in my file" , and that there was background noise and noise to signal was too high and likely problem with the cables coming in from the street to my home. Arranged for tech support to correct signal to noise. 

7.Tech support came again, confirmed my equipment is in working order, and said that the connections from the street to my house were rusted. Would have someone else come. Never came. Speed tests: 568, 5905, 1165 kbps and lower over a period of days. Same trace route hang ups, "nlayer.net" and tbone.rr. Was not told about Power boost or any other issues.

8. Same problem - called TWC. Explained trace route - was told (by level 1) that I could not speak with a network supervisor because my traceroute was from a Linksys router, and not directly from my line in. Was transferred to tier 3 service, again, denied traffic management problems. Tier 3 person said same thing - could not speak with network supervisor where I didn't have a legit trace route -- which would require me to mess up the wireless network I just installed, get down on my hands and knees and plug and unplug cables. (I'm in the biological sciences - so this is even miraculous that I've gotten this far).  I called BS, and said that they could use the trace route information from my Linksys router because the trouble wasn't in my system, it was the TWC network. I went over the trace route through tbone.rr and nlayer.net issues with tier 3 person. Never, not once, told me about Powerboost. Person said she was in Colorado, and that So Cal problem was that we wanted fast speed, so there was more competition, and that, we should slow down like in Colorado, or else we're just going to have to compete to get on line. Said in Colorado people were not as energetic. (Um. OK.) Said my account would be credited 1 mo. at standard service, not turbo. Was told to wait for tech person who was supposed to come yesterday to replace allegedly rusty connections from street to my home (the splitters, etc. had already been replaced by tech support in previous call). Was never told about Powerboost or other issues in LA area of slow/knocked off/re-doing. Of course, no technician has showed up today.

9.Finally googled "tbone.rr" and found this site and others). 

10. In sum: TWC never told me about 
A. Tiered services - that I needed to pay more just to get the same level of service I had with Adelphia (which was OK, even though the management went to jail);
B. That I would be getting slow speeds while they put in place this "powerboost", which seems to be primarily of value to TWC in that it allows them to charge even more by artificially metering web traffic;
C. That there was any kind of traffic management from nlayer.net communications or any issues with tbone.rr
And in reliance on this total brick wall, I've stayed home, waited for tech support, spent 20+ hours, spent hundreds of dollars -- 
D. Instead, TWC did everything they could to foist the burden on me to prove a negative -- "It's not me." Which, in fact, I did prove - and was told that people in So Cal are just too demanding because everyone wants fast internet, unlike in Colorado. 

Hey TWC exec suite: Comcast just got spanked for traffic management -- TWC is doing the same thing but worse because now its after the FCC ruling. 

Plaintiff lawyer, please - ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20922005</guid>
<pubDate>2008-08-08 20:21:53</pubDate>
</item>

<item>
<title>Lose connection when tapping/moving cable modem?</title>
<link>http://www.dslreports.com/forum/remark,20960398</link>
<description><![CDATA[After three weeks of being temporarily evicted out of my home (http://www.dslreports.com/forum/remark,20785236 ; mostly removing 30 years old carpets and putting in tiled wooden floor, redoing ceilings (bye bye popcorn type), repainting, spraying pesticide for termites, etc.; nice to be back at home) and finally moving back in as of last Sunday evening, I got my cable modem connection back online (had minor difficulties at first since I did my network setup incorrectly and couldn't connect to my Terayon TJ715x cable modem -- dorky me). 

Today, I was rearranging my room so I had to move the cable modem a little and I got disconnected. According to the cable modem (192.168.100.1), it said it couldn't lock a downstream signal. I checked the cables (same ones especially the coax cable -- didn't change anything), unplugged, replugged, etc. It didn't come back. I moved it again a little, it worked. Then, I accidently softly tapped the cable modem case, and it got disconnected again with the same symptoms! So I did the same, but nothing fixed it. I even shooked the cable modem softly to see if it was something lose! I turned it upside down, and it worked again. I have a bad feeling if I touch/move that cable modem again, it will disconnect me again.

Here is what 192.168.100.1 said during no connection (didn't get everything and not going to force it):

Dr. Modem has examined your modem.&#012;Dr. Modem's Diagnosis:&#012;# The Modem is initializing.&#012; &#012;Dr. Modem's Prescription:&#012;# Please wait for the modem to complete initialization.&#012; &#012;Cable Signal: Ready&#012;Tuning: Complete&#012;Ranging: Complete&#012; &#012;Data Service: Connecting&#012;Connecting: Complete&#012;Configuring: In Progress (Step 4 of 5)...&#012;Registering:&#012; &#012;Current state: Configuring&#012;Highest State Obtained: Operational&#012; &#012;Set Downstream Frequency says: 705000000&#012; &#012;After I got my connection back and working, I rechecked my cable modem statistics:&#012; &#012;RF Parameters&#012;ParameterValueUnits&#012;Tx Power42.5dBmV&#012;Rx Power-3.8dBmV&#012;Downstream SNR32.3dB&#012;Downstream MER31.3dB&#012;Tx Frequency33000000Hz&#012;Rx Frequency705000000Hz&#012; &#012;Status&#012;ParameterValue&#012;Boot StatusOperational&#012;Search for a Downstream ChannelComplete&#012;Search for an Upstream ChannelComplete&#012;Obtain Upstream ParametersComplete&#012;Establish IP Connectivity via DHCPComplete&#012;Establish Time of DayComplete&#012;Transfer Operational Parameters via TFTPComplete&#012;Register ConnectionComplete&#012;Initialize BPIComplete&#012; &#012;ParameterValue&#012;Modem IP10.233.125.106&#012;Hardware Version10.0&#012;Software Version6.25&#012;DOCSIS Version2.0&#012;Configuration file nameisrrIP1BW1_2.bin@Cul9ag8k0mh5130n3DEqlZoAWH0Duli0&#012;Maximum Downstream Bandwidth6144000&#012;Maximum Upstream Bandwidth512000&#012;Maximum Number of CPEs1&#012; &#012;Event logs:&#012;Event Log&#012;Date (Y/M/D) TimeEvent IDCounterLevelEvent Text&#012;2008/08/12 11:57:51850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 11:58:53820002007CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/12 11:59:23680001003CriticalDHCP FAILED - Discover sent, no offer received - DHCP init timeout!&#012;2008/08/12 11:59:24680002001CriticalDHCP FAILED - Request sent, no response&#012;2008/08/12 11:59:25850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 12:00:01820002006CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/12 12:00:48680001003CriticalDHCP FAILED - Discover sent, no offer received - DHCP init timeout!&#012;2008/08/12 12:00:50680002001CriticalDHCP FAILED - Request sent, no response&#012;2008/08/12 12:00:50850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 12:01:20820002006CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/12 12:01:51680001003CriticalDHCP FAILED - Discover sent, no offer received - DHCP init timeout!&#012;2008/08/12 12:01:52680002001CriticalDHCP FAILED - Request sent, no response&#012;2008/08/12 12:01:52850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 12:02:34680001003CriticalDHCP FAILED - Discover sent, no offer received - DHCP init timeout!&#012;2008/08/12 12:02:34680002001CriticalDHCP FAILED - Request sent, no response&#012;2008/08/12 12:02:35850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 12:03:18820002006CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/12 12:04:03680001003CriticalDHCP FAILED - Discover sent, no offer received - DHCP init timeout!&#012;2008/08/12 12:04:03680002001CriticalDHCP FAILED - Request sent, no response&#012;2008/08/12 12:04:04850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 12:04:48820002007CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/12 12:05:43680001003CriticalDHCP FAILED - Discover sent, no offer received - DHCP init timeout!&#012;2008/08/12 12:05:44680002001CriticalDHCP FAILED - Request sent, no response&#012;2008/08/12 12:05:44850002001CriticalUCD invalid or channel unusable - T0 timeout: Giving up on UCD 11.&#012;2008/08/12 12:06:03820002004CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/12 12:06:07840005001CriticalSYNC Timing Synchronization failure - Loss of Sync&#012;1970/01/01 00:00:09820002002CriticalNo Ranging Response received - T3 time-out.&#012;1970/01/01 00:00:0322429059321NoticeSNMP Poll - Eth Link Up.&#012;1970/01/01 00:01:57680003001WarningDHCP WARNING - Non-critical field invalid in response&#012;1970/01/01 00:02:00680004011WarningToD Request sent - No Response received.&#012;1970/01/01 00:02:00660101002ErrorMissing BP Configuration Setting TLV Type: 17.9&#012;1970/01/01 00:02:0222429059171NoticeSNMP Poll - Mac Link Up.&#012;1970/01/01 00:02:0222429057861NoticeSNMP Poll - DS Link Up.&#012;1970/01/01 00:02:0222429058031NoticeSNMP Poll - US Link Up.&#012;1970/01/01 00:02:0222429057231NoticeSNMP_AGENT_COLD_START&#012;2008/08/16 18:03:10840005002CriticalSYNC Timing Synchronization failure - Loss of Sync&#012;2008/08/16 18:03:1022429061191NoticeSNMP Poll - Mac Link Down.&#012;2008/08/16 18:03:1122429059171NoticeSNMP Poll - Mac Link Up.&#012;2008/08/16 18:03:12840005001CriticalSYNC Timing Synchronization failure - Loss of Sync&#012;2008/08/16 18:03:1322429061191NoticeSNMP Poll - Mac Link Down.&#012;2008/08/16 18:03:1822429059171NoticeSNMP Poll - Mac Link Up.&#012;2008/08/16 18:03:27840005001CriticalSYNC Timing Synchronization failure - Loss of Sync&#012;2008/08/16 18:03:2722429061191NoticeSNMP Poll - Mac Link Down.&#012;2008/08/16 18:03:3922429059171NoticeSNMP Poll - Mac Link Up.&#012;2008/08/16 18:03:40840005001CriticalSYNC Timing Synchronization failure - Loss of Sync&#012;2008/08/16 18:03:4022429061191NoticeSNMP Poll - Mac Link Down.&#012;2008/08/16 18:03:56820004001CriticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance&#012;2008/08/16 18:03:5622429059971NoticeSNMP Poll - DS Link Down.&#012;2008/08/16 18:03:5622429060141NoticeSNMP Poll - US Link Down.&#012;2008/08/16 18:06:05820002001CriticalNo Ranging Response received - T3 time-out.&#012;2008/08/16 18:06:05840005001CriticalSYNC Timing Synchronization failure - Loss of Sync&#012;2008/08/16 18:06:15820001001CriticalNo Maintenance Broadcasts for Ranging opportunities received- T2 time-out.&#012;2008/08/16 18:06:15850002001CriticalUCD invalid or channel unusable - T2 timeout: Giving up on UCD 11.&#012;2008/08/16 18:06:25850001001CriticalNo UCDs Received - Timeout&#012;2008/08/16 18:06:25850002001CriticalUCD invalid or channel unusable - T1 timeout: Giving up on UCD 21.&#012;2008/08/16 18:06:35850001001CriticalNo UCDs Received - Timeout&#012;2008/08/16 18:06:35850002001CriticalUCD invalid or channel unusable - T1 timeout: Giving up on UCD 31.&#012;2008/08/16 18:06:45850001001CriticalNo UCDs Received - Timeout&#012;2008/08/16 18:06:45850002001CriticalUCD invalid or channel unusable - T1 timeout: Giving up on UCD 41.&#012;2008/08/16 18:07:58680003001WarningDHCP WARNING - Non-critical field invalid in response&#012;2008/08/16 18:08:01680004011WarningToD Request sent - No Response received.&#012;2008/08/16 18:08:47820004001CriticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance&#012;2008/08/16 18:09:10680003001WarningDHCP WARNING - Non-critical field invalid in response&#012;2008/08/16 18:09:13680004011WarningToD Request sent - No Response received.&#012;2008/08/16 18:09:13660101002ErrorMissing BP Configuration Setting TLV Type: 17.9&#012;2008/08/16 18:09:1522429059171NoticeSNMP Poll - Mac Link Up.&#012;2008/08/16 18:09:1522429057861NoticeSNMP Poll - DS Link Up.&#012;2008/08/16 18:09:1522429058031NoticeSNMP Poll - US Link Up.&#012;2008/08/16 18:09:1522429057231NoticeSNMP_AGENT_COLD_START&#012;
Do any of that working statistics look odd? Is this incident a known issue? Thank you in advance. :)
]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20960398</guid>
<pubDate>2008-08-16 14:29:27</pubDate>
</item>

<item>
<title>What the heck is going on in SoCal?</title>
<link>http://www.dslreports.com/forum/remark,20875802</link>
<description><![CDATA[Every evening the same thing...download speeds drop.  Of course after midnight it is better again.  This is just getting real old.  And they still have not patched the DNS servers. 

Anyone care to speculate what the problem is here in SoCal?  My 2 cents is an oversold system and traffic shaping kicking in.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20875802</guid>
<pubDate>2008-07-31 00:42:30</pubDate>
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