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For Time Warner Cable Legacy assistance please visit our NEW CHARTER SPECTRUM forum

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Please be aware that due to the merger of multiple ISPs into the new branded CHARTER SPECTRUM ISP. TimeWarner Cable direct support on DSL Reports is officially closed. We encourage you to please visit TimeWarner Cable Facebook page or tweet the online care team.

DSLreports public forums will still support public questions for legacy Time Warner Cable in the NEW CHARTER SPECTRUM forum.

We have officially MERGED Time Warner Cable, BrightHouse and Charter into the NEW CHARTER SPECTRUM forum.

Threads from 26 November forward have been MOVED to the NEW CHARTER SPECTRUM forum. To find your thread click on the link provided. Reminder: You can sort by group (TWC or BHN tags) to find posts. Charter posts have maintained their original tags. You also may need to expand the days viewed to find your thread if it’s not on the first page in Charter.