Suddenlink forum - dslreports.com community

Crazy stupid routing from San Angelo to Dallas

2009-10-19 04:08:19

A tracert to this dedicated box in Dallas gets routed from West/Central Texas to Chicago then to Denver then to Dallas. 1 <1 ms <1 ms <1 ms TEW-639GR [192.168.10.1] 2 389 ms 304 ms 6 ms 10.250.0.1 3 8 ms 7 ms 8 ms cdm-66-76-46-169.susp.suddenlink.net [66.76.46.169] 4 19 ms 18 ms 17 ms cdm-66-76-46-181.susp.suddenlink.net [66.76.46.181] 5 30 ms 28 ms 27 ms cdm-66-76-31-73.lfkn.suddenlink.net [66.76.31.73] 6 30 ms 29 ms 29 ms cdm-66-76-30-125.tylrtx.suddenlink.net [66.76.30.125] 7 33 ms 30 ms 29 ms cdm-66-76-30-6.tylrtx.suddenlink.net [66.76.30.6] 8 452 ms 435 ms 331 ms 66-76-232-17.tyrd.suddenlink.net [66.76.232.17] 9 61 ms 59 ms 59 ms 66-76-232-1.tyrd.suddenlink.net [66.76.232.1] 10 64 ms 59 ms 67 ms xe-10-3-0.edge3.Chicago3.Level3.net [4.53.96.13] 11 65 ms 71 ms 71 ms ae-31-51.ebr1.Chicago1.Level3.net [4.68.101.30] 12 61 ms 60 ms 61 ms ae-6.ebr1.Chicago2.Level3.net [4.69.140.190] 13 84 ms 89 ms 89 ms ae-3.ebr2.Denver1.Level3.net [4.69.132.61] 14 96 ms 89 ms 91 ms ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37] 15 406 ms 109 ms 105 ms ae-2.ebr2.Dallas1.Level3.net [4.69.132.106] 16 100 ms 100 ms 99 ms ae-21-70.car1.Dallas1.Level3.net [4.69.145.67] 17 318 ms 261 ms 379 ms CWIE-LLC.car1.Dallas1.Level3.net [4.59.113.70] 18 99 ms 116 ms 99 ms dallas.colocrossing.com [72.249.94.147] I called 'tech support' a few times, and they basically told me that they can only escalate for 'DNS' issues... any suggestions?

Abilene, TX: Internet Speeds dipped very low.

2009-10-13 20:19:02

I live in the south part of town near the mall. I have had very consistent service since I moved into my apartment 9 months ago. This evening my 8 Mbit down connection went very low. I power cycled all of my PCs and my modem and router in the appropriate way. I linked my PC ethernet directly to my modem and still no change in service quality. I'm just curious if others in my area have a similar experience or if it's just me. :hmm:

Quality of Suddenlink telephone service in Bossier city,LA

2009-11-08 10:33:41

I current use direct tv and I am not switching my television from them. however, I am interested in Suddenlink telephone and internet. How is te quality of the installation of the phone service (do their techs know what they are doing with phone) I have three land lines now with AT&T/Bell South. Suddenlink says I would have to have two of their boxes to get three phone lines. Am I opening a can of worms with Suddenlink in Bossier City ? I have a can of worms now with Bell South-- Bell south will not repair a problem line. thanks S

Finally new HD channels in Greenville

2009-09-28 09:23:22

SL has finally got off their butts and are allowing Greenville to have new HD channels (but their the ones that most of NC has had for over a year). New channels rolled out on 10/13 (supposedly) Syfy HD Disney HD MGM HD Channels being moved down the Basic HD Tier Food Network NatGeo History

What's up with this ping loss situation?

2009-11-08 13:25:14

http://www.dslreports.com/linequality/nil/2584079 Can someone advise me as to what is causing this, and what other tests i can perform? I can't get much of a solid connection-- I've just updated my router's firmware, selected pingable, and I'm running windows 7. I'm not sure how to read this data except for the 3 out of 4 "FAIL" remarks. I failed something, so perhaps I'm onto something. There wasn't a guide that i could find about these failed tests. Please advise... any help is much appreciated. Eureka, Ca edit 1: turned off firewall entirely, still got similar results http://www.dslreports.com/linequality/nil/2584099 edit 2: turned off avast and rearranged cable modem and router far far away from potential electromagnetic interference.

Did Suddenlink steal our bandwidth?

2009-11-04 20:35:48

I live in one of the so called rural areas serviced by suddenlink (the ones that didn't receive the upgrade to the 8m/768k). My speeds have always been acceptable, even in prime time evenings, usually a rock solid 4m to 5m Dl. Since the other areas received their upgrade, my speeds in the evenings are quite dismal, sometimes not even 1m Dl, however upload remains constant at 256. I have noticed in the early morning hours, my speeds are back to normal, guess because everyone else is asleep. It never used to be like this! Is our area suddenly oversold, or is SL "stealing" some of our bandwidth the appease the more lucrative markets in prime time? :(

West Virginia - Fibernet running fiber outside my home

2009-11-05 09:39:59

I know its the wrong forum, but I can't find a Fibernet thread anywhere, so my apologies. For the past two days, I've noticed that Fibernet is running fiber (my area has poles not underground). Last night, they left the spool attached to the line and I snapped a picture of it. http://twitpic.com/ocye7 I've heard that Fibernet is upgrading their network, that they offer Fiber to the Business and yes, I do live in a business district. However, we live in a row house courtyard with 21 homes...none of which is business... they've run the fiber up and down the back alleys of the courtyard which makes me wonder if this is fiber to the home? Wishful thinking I know especially since Verizon FIOS wont happen ever now that Frontier is buying them out. Any thoughts?

SL Upgrade

2009-11-05 00:18:04

When is SL going to update the central arkansas area to DOCSIS 3.0?

Horrible latency all of a Sudden

2009-10-25 19:32:15

This past month our latency has taken a huge hit. Games on pc are becoming unplayable. Even connecting to a game over xbox live to my friend a block away on SL is unplayable cause of the lag. Here is a tracert to a TF2 Server we play on that we were getting around 40-50ms ping Tracing route to 202.54.137.174.ip.caratnetworks.com [174.137.54.202]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 98 ms 18 ms 13 ms 10.224.0.1 3 124 ms 18 ms 107 ms chrmsysc02-gex1-0-1.atw.sta.suddenlink.net [66.76.225.17] 4 29 ms 24 ms 26 ms chrmosrc02-gex3-9.atw.sta.suddenlink.net [66.76.225.5] 5 52 ms * 19 ms cdm-66-76-236-250.athn.suddenlink.net [66.76.236.250] 6 132 ms 129 ms 134 ms s66-76-168-9.bssr.suddenlink.net [66.76.168.9] 7 50 ms 349 ms 170 ms 207.88.183.41.ptr.us.xo.net [207.88.183.41] 8 720 ms 52 ms 275 ms 65.106.3.185.ptr.us.xo.net [65.106.3.185] 9 258 ms 39 ms 184 ms 207.88.15.25.ptr.us.xo.net [207.88.15.25] 10 518 ms 41 ms 95 ms 206.111.0.202.ptr.us.xo.net [206.111.0.202] 11 128 ms 402 ms 488 ms 0.ge-5-1-0.XL3.IAD8.ALTER.NET [152.63.41.154] 12 575 ms * 105 ms 0.so-7-0-0.XL1.CHI1.ALTER.NET [152.63.64.133] 13 301 ms 62 ms 241 ms POS6-0.GW5.CHI1.ALTER.NET [152.63.70.77] 14 651 ms 382 ms 193 ms allstream-gwy1-chi.customer.alter.net [65.195.241.150] 15 192 ms 250 ms 180 ms ge-wan7-1.hcap4-tor.bb.allstream.net [199.212.168.194] 16 411 ms 256 ms 377 ms 216.191.57.178 17 211 ms 224 ms 810 ms colo4500-to-core-main.bgp.mountaincable.net [24.102.5.13] 18 183 ms 220 ms 270 ms cn45-core.mountaincable.net [24.102.5.18] 19 297 ms 192 ms 523 ms 202.54.137.174.ip.caratnetworks.com [174.137.54.202] Trace complete. To DSLReports Tracing route to www.dslreports.com [209.123.109.175]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 36 ms 10 ms 179 ms 10.224.0.1 3 103 ms 9 ms 16 ms chrmsysc01-gex1-0-1.atw.sta.suddenlink.net [66.76.225.13] 4 48 ms 16 ms 9 ms chrmosrc01-gex3-9.atw.sta.suddenlink.net [66.76.225.1] 5 39 ms 65 ms 16 ms cdm-66-76-236-253.athn.suddenlink.net [66.76.236.253] 6 49 ms 32 ms 82 ms 66-76-232-41.tyrd.suddenlink.net [66.76.232.41] 7 82 ms 79 ms 70 ms xe-2-2-0.er1.ord7.us.above.net [64.124.200.189] 8 106 ms 136 ms 65 ms ge-2-1-0.mpr1.ord2.above.net [64.125.26.249] 9 33 ms 59 ms 42 ms ge-1-0-0.mpr1.ord2.us.above.net [64.125.26.185] 10 * 84 ms 79 ms so-1-1-0.mpr1.lga5.us.above.net [64.125.27.170] 11 70 ms 63 ms 179 ms xe-1-1-0.er1.lga5.us.above.net [64.125.26.162] 12 68 ms 45 ms 48 ms nyiix.ge-2-2-0.gbr1.nyc.nac.net [198.32.160.20] 13 76 ms 99 ms 142 ms 0.e1-4.tbr2.mmu.nac.net [209.123.10.77] 14 94 ms 121 ms 66 ms 0.e1-1.tbr2.oct.nac.net [209.123.10.21] 15 48 ms 62 ms 73 ms gi7-16.esd1.oct.nac.net [209.123.10.222] 16 183 ms 102 ms 115 ms www.dslreports.com [209.123.109.175] Trace complete. Another to my brothers WoW server that is normally 80-90ms Tracing route to 206.16.23.7 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.0.1 2 34 ms 62 ms 373 ms 10.224.0.1 3 228 ms * 141 ms chrmsysc01-gex1-0-1.atw.sta.suddenlink.net [66.76.225.13] 4 90 ms 10 ms 147 ms chrmosrc01-gex3-9.atw.sta.suddenlink.net [66.76.225.1] 5 35 ms 103 ms 12 ms cdm-66-76-236-253.athn.suddenlink.net [66.76.236.253] 6 36 ms 281 ms 173 ms 66-76-232-41.tyrd.suddenlink.net [66.76.232.41] 7 260 ms 137 ms 386 ms xe-2-2-0.er1.ord7.us.above.net [64.124.200.189] 8 297 ms 283 ms 43 ms xe-0-0-0.er2.ord7.above.net [64.125.26.246] 9 * 451 ms 120 ms 192.205.36.29 10 * 108 ms 172 ms cr2.cgcil.ip.att.net [12.122.87.6] 11 85 ms 492 ms 131 ms cr2.sl9mo.ip.att.net [12.122.2.22] 12 418 ms 515 ms * cr1.sl9mo.ip.att.net [12.122.2.217] 13 91 ms 67 ms 305 ms cr2.dlstx.ip.att.net [12.122.3.221] 14 247 ms 64 ms 253 ms gar23.dlstx.ip.att.net [12.122.138.161] 15 193 ms 249 ms 124 ms 12-122-254-154.attens.net [12.122.254.154] 16 437 ms 806 ms 200 ms 63.241.193.150 17 247 ms 278 ms 156 ms 206.16.27.204 18 108 ms 89 ms 103 ms 206.16.23.7 Trace complete. Signal lvls Downstream Frequency - 729000000 Hz Signal To Noise Ratio - 35.3 dB Power Level - 0.6 dBmV Upstream Channel ID - 1 Frequency - 32000000 Hz Power - 48.0 dBmV

Slow speeds overall??

2009-11-01 23:12:44

I'm in Maryville, MO and after fixing what I thought was a problem this afternoon and getting good download with real throughput then I came home tonight and I'm down to less than 1/3 of my connection speed. I also noticed on speedtest.net that the Kansas City server isn't online, and my ping speeds are all really slow. Maybe when something major happens an e-mail could be auto generated? If a tech gets this and knows something please let me know, otherwise I'll just get ahold of my local NA later this week.