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Forums » Direct Support » Charter Direct
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Charter and BroadbandReports are providing this support forum as a secure area where members can directly discuss questions or issues specific to their Charter HSI or CATV Service with Charter Agents. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Charter Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more!! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
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See: All, Unreplied, HSI/Service Loss, HSI/Email, HSI/Speed, HSI/Other, Vid/Picture, Vid/Sound, Vid/Other, Tel/Service Loss, Tel/Audio, Tel/Dial, Tel/Otherpage: 1 · 2 · 3
   ALLCharterCharter Direct
  TopicReplies/uniqsLast Post
 Internet slows to a stop every evening for almost 2 weeks. by garyv1/2Umatter2Chtr : 16th Nov 12:01PM
 Vid/Other » Moxi modem won't sync, now I can't watch VOD. by DrDrew7/3DrDrew : 16th Nov 11:40AM
 new customer sb6120 consistently getting drops by xtremekid6/4xtremekid : 13th Nov 10:21PM
 High Ping / Packet Loss / AND Modem CPU Utilization?!?! by slimtim2/3Umtr2chtr2 : 13th Nov 01:07PM
 HSI/Service Loss » Intermittent internet connectivity issues.. by glencable1/3Umtr2chtr2 : 13th Nov 12:57PM
 Packet Loss / VOIP Issues by Rockman4125/3Umatter2Chtr : 13th Nov 12:27PM
 HSI/Speed » 20M Slow speeds Evenings/Weekends by armless6/4Umatter2Chtr : 13th Nov 12:17PM
 Bad Routing Causing High Ping and Packet Loss (: 1 2 e) by howell32/19Umtr2chtr2 : 12th Nov 06:03PM
 Random reseting by artistport-/312th Nov 06:00PM
 Question about local HD line-up by BF6910/7Umtr2chtr2 : 12th Nov 05:01PM
HSI/Other » Firmware Upgrade by tmpeacock3/3Umatter2Chtr : 12th Nov 04:47PM
 Same Problem by arcticvamp7/3Umatter2Chtr : 12th Nov 04:13PM
 Installation by cbensinger3/2Umtr2chtr2 : 12th Nov 01:36PM
 Vid/Other » Missing HD channels by oodi63/3Umatter2Chtr : 12th Nov 01:08PM
 HSI/Service Loss » HSI Disconnects in the Evenings (: 1 2 e) by Gilmoro34/14Umtr2chtr2 : 12th Nov 11:52AM
 firmware upgrade on sb6120 by ole14a1/3Umatter2Chtr : 12th Nov 11:20AM
 HSI/Other » 2 modem log entries by pbarrow11/3Umatter2Chtr : 11th Nov 12:49PM
HSI/Speed » HSI extremely slow after 9pm CST in Madison WI (: 1 2 e) by homestar193621/3Umatter2Chtr : 11th Nov 12:48PM
 Vid/Picture » HD Intermittent Tiling/Audio Dropouts Rockwall.. (: 1 2 3 e) by somemightsay44/30Umatter2Chtr : 11th Nov 12:36PM
Forums » Direct Support » Charter Directpage: 1 · 2 · 3
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