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<title>Comcast HSI forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/comcast</link>
<description>Comcast HSI forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Mon, 30 Nov 2009 11:24:34 EDT</pubDate>
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<item>
<title>OpenDNS</title>
<link>http://www.dslreports.com/forum/remark,23412586</link>
<description><![CDATA[If anyone is using OpenDNS, if they wouldn't mind sharing their thoughts on it, good or bad?

Thanks,
Bob]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23412586</guid>
<pubDate>2009-11-30 04:51:21</pubDate>
</item>

<item>
<title>Comcast Changed Username</title>
<link>http://www.dslreports.com/forum/remark,23413433</link>
<description><![CDATA[My wife&#146;s email account started generating bounces when people would send her an email a few days ago.  I checked on-line and sure enough, it wasn&#146;t in the list of secondary accounts, but there was another account there that I never created.  I am the sole primary member, and my wife would not and could not have (not tech savvy enough, and doesn&#146;t know my password) changed her username.  This is an email address that she&#146;s had with them for over 10 years so it&#146;s quite important to her.  I started a chat session and they woman told me to recreate the account.  When that didn&#146;t work she then told me to change the strange new account that appears in my list of accounts, back to my wife&#146;s original username.  That didn&#146;t work either.  The strange account that is in place of my wife&#146;s account is all filled in with a last name/first name and a prefix (Mrs.) for the display name.  It looks like a legit account &#150; so I wonder if this person is having an issue as well?  So after getting nowhere on chat &#150; the woman told me to call the abuse hotline and re-report to them what I told her.  She then abruptly quit the session, and blocked my internet access.  Wow.

I then called Comcast and got that straightened out.  Blocking my internet access was unauthorized on her part.  Comcast stated that THEY did not change the username and I&#146;d have to wait 90 days until the account name came back available.  Obviously, the account has been compromised somehow, and they really don&#146;t seem to care.  Or there is an issue on their end that they are not admitting to.  So all of the billing statements, all of the websites she's registered at are now all getting NDR&#146;s when they send her an email.  They said there was nothing they could do, and could not even put a redirect on any mail destined to that address to go to my account, or even a new account.  I'd have to wait 90 days and then I could obtain the username. I am at a loss, and really upset with their poor customer service.  Any suggestions are appreciated.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23413433</guid>
<pubDate>2009-11-30 10:39:15</pubDate>
</item>

<item>
<title>[Connectivity] Area Modem resetting, frequently</title>
<link>http://www.dslreports.com/forum/remark,23410666</link>
<description><![CDATA[Hello everyone. I frequent these forums, reading rather. You all seem to be of great help. I have a question on what I should do to get help!

I have the 50meg service through Comcast cable. I live in Illinois and brandish a 6120 modem. Starting about 2 weeks ago my modem would reset rather frequently. At one time while playing some games I counted around 20 times with in say 6 hours (was my night off and wife-n-kids were out!)

I called Comcast, had them do some line checks and everything came out alright. I followed some of the guides here and everything came out perfect. The line quality and signals were superb. 

Now here is where it gets more interesting. The tech who came out and did the line tests here said everything was perfect. He also lives about 1 block from me. He has also been having the same issues. He also ran line tests from his house and everything checked up, but he is also having the same issues I am. Frequent modem resets. He has a different modem too. He stated there have been no other calls in the area that he is aware of. I am not too surprised because we live in a very low income neighborhood so it is unlikely that those people would want others in their home. 

So my question to you all is, what should I do to follow up on if the tech is going to inform someone about checking the node?
The tech said he would talk to someone, and I really think he will. But I hear a lot of stories of it all ending there and having to recall etc...

=)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23410666</guid>
<pubDate>2009-11-29 17:49:30</pubDate>
</item>

<item>
<title>XBox 360 &#x22;Local Host&#x22; Server</title>
<link>http://www.dslreports.com/forum/remark,23409581</link>
<description><![CDATA[Apparently Microsoft XBox 360 has now added an option to select either "Local Host" or "Official Dedicated" server on at least the new "Left 4 Dead 2" game. 
Local host will make your XBox 360 the server.

Will this be a violation of Comcast's TOS?

Can this also be an issue with exceeding your bandwidth limit?

Thanks!
--
Write me up a 125.......I Can't Drive 55   http://redrocker.com/  http://cabowabo.com/]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23409581</guid>
<pubDate>2009-11-29 11:51:56</pubDate>
</item>

<item>
<title>[Connectivity] Comcast Download Speed normal but Upload speed ve</title>
<link>http://www.dslreports.com/forum/remark,23405394</link>
<description><![CDATA[So I have comcast triple play which means I have their Arris modem. Last saturday I noticed some lag in my internet and found that my upload is under 200kbps or it just errors out during speed tests. A technician came the next day and replaced my modem and everything was back to normal for 3 days. Then starting wednesday my upload started being very slow again? Is there an explanation for this since I have brand new wiring and modem?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23405394</guid>
<pubDate>2009-11-28 03:52:57</pubDate>
</item>

<item>
<title>[Speed] What the heck is going on....West Springfield, MA</title>
<link>http://www.dslreports.com/forum/remark,23410550</link>
<description><![CDATA[ Split from this topic -->  http://www.dslreports.com/forum/r23409839-Speed-Whats-going-on-with-my-connection

~sorto' 

What the heck is going on....

C:\>tracert 76.96.54.12

Tracing route to www4.comcast.net [76.96.54.12]
over a maximum of 30 hops:

  1    1 ms    1 ms    1 ms  192.168.1.1
  2   753 ms   763 ms   699 ms  73.194.176.1
  3   635 ms   641 ms   520 ms  ge-1-2-ur01.brockton.ma.boston.comcast.net [68.87.155.145]
  4   730 ms   832 ms   771 ms  po-22-ar01.foxboro.ma.boston.comcast.net [68.87.144.29]
  5   858 ms   719 ms   714 ms  be-56-ar02.needham.ma.boston.comcast.net [68.85.162.181]
  6   859 ms   884 ms   660 ms  pos-0-0-0-0-ar01.chartford.ct.hartford.comcast.net [68.85.162.70]
  7     *        *        *     Request timed out.
  8   594 ms   600 ms   699 ms  te-4-1-ar01.philadelphia.pa.bo.comcast.net [68.86.72.158]
  9   669 ms   744 ms   860 ms  te-9-4-ar01.ndceast.pa.bo.comcast.net [68.86.228.2]
 10   753 ms   575 ms   691 ms  ten-4-1-ur07.ndceast.pa.bo.comcast.net [68.86.134.78]
 11   554 ms   791 ms   414 ms  vl-81-fw-evo.ndceast.pa.bo.comcast.net [68.87.42.148]
 12   667 ms   547 ms   601 ms  www4.comcast.net [76.96.54.12]

Trace complete.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23410550</guid>
<pubDate>2009-11-29 17:07:33</pubDate>
</item>

<item>
<title>[Connectivity] can i use my own equipement?</title>
<link>http://www.dslreports.com/forum/remark,23400958</link>
<description><![CDATA[hi guys and girls,

I was just wondering if i can use my own equiptment if i switch my office internet access if i go to comcast.
my mom uses comcast but she is hooked up to what i guess is the "eMTA" ( i know that because i have family that work at comcast ) but my question is do i have to use there device or can go to best buy and by my own cable modem .
thanks,

Mike  :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23400958</guid>
<pubDate>2009-11-26 22:29:53</pubDate>
</item>

<item>
<title>Comcast HSI Packet Loss - WTF?</title>
<link>http://www.dslreports.com/forum/remark,23411989</link>
<description><![CDATA[For about a year now, I have experienced intermittent drops from the Internet, which is not a huge deal when surfing the net, but annoying. Once every 30 minutes or so, I would drop and it would take a minute to reconnect. 

Well, over the last 2 weeks, I have been dropping about once every 5 minutes, which is absurd. I checked and it appears I am getting about 20% packet loss. Pages are slow, I have to click 4-5 times to get anything and I drop at a ridiculous rate. 

Nothing has changed with my setup. I have the same computer, same modem, etc. I have rebooted the modem and PC a hundred times. 

I have read a lot of bad reviews about Comcast customer service, tech support and packet loss. Can anyone offer any help here? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23411989</guid>
<pubDate>2009-11-29 23:34:12</pubDate>
</item>

<item>
<title>adding wireless router and wireless printer</title>
<link>http://www.dslreports.com/forum/remark,23400686</link>
<description><![CDATA[I asked for advice several months ago and received great advice and now I have a steady reliable connection.  So, now I want to get my network setup like I previously had with my DSL.  My old set-up was speed stream modem to a dlink dir-625 router.  I removed one of the dlink antenna's and connected it to an outside 11.8 db Omni-Directional Antenna.  With this set-up my husband was able to get a wireless connection in his shop several hundred feet way and I could use my laptop in our pavilion in the back yard.  Can I just disable the wireless signal on the Motorola sb900 and use the same set-up like before?  I quickly tried connecting the router to the Motorola without disabling the wireless and I lost my connection on my desktop.  My laptop did connect.  I've been reading the forum and now realize I have to do the power cycle thing.  Can some one please tell me where in the power cycle order would I turn on the wireless printer?  And do you think the dlink will work with this Motorola so I can use the outside antenna?  Thanks, Linda
Motorola SB900
Dlink dir-625
Desktop with vista
Laptop with xp
HP 6980 wireless printer ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23400686</guid>
<pubDate>2009-11-26 21:03:22</pubDate>
</item>

<item>
<title>[Connectivity] Random ping spikes of 1k+ in NJ</title>
<link>http://www.dslreports.com/forum/remark,23404269</link>
<description><![CDATA[Hi, for the past few days I have noticed that while on ventrilo or while playing wow, or while browsing websites my ping would spike to like 1.7k cause it would show up in vent my ping..then in wow, and when trying to visit websites it would just get stuck at transferring data..does anyone know why this happens and how I can prevent it from happening? it's really annoying...it only happens for like 10-20 secs then returns to normal but I don't know why the hell this happens. I'm in NJ, Jersey City by the way if anyone is curious or has a similar problem like me.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23404269</guid>
<pubDate>2009-11-27 20:09:06</pubDate>
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