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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
Latest reviews for Comcast:
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Servicepage: 1 · 2 · 3
  TopicReplies/uniqsLast Post
 Connectivity » Intermittent Connection Loss by bigzuhaltern17/2bigzuhaltern : 21st Nov 01:40AM
 Connectivity » Experiencing extreme packet loss? by jsun2/2jsun : 20th Nov 11:04PM
 jittery pings to first hop, everything else by daaane2/2daaane : 20th Nov 10:32PM
 Connectivity » Anyone here want to have a crack at my probl.. by hypnotoad922/2hypnotoad92 : 20th Nov 08:38PM
 Do I have Docsis 3.0 or just regular 16/2 by efxonly112/2efxonly1 : 20th Nov 07:09PM
 Customer Service » Please help with these lousey speeds, and.. by Robotics3/2Robotics : 20th Nov 03:43PM
Connectivity » firewall behind SMC gateway problem by mcutler1/2ComcastSteve : 20th Nov 01:26PM
 Customer Service » customer service - wow! by creativegurl6/2ComcastSteve : 20th Nov 01:22PM
Connectivity » Blast! Erratic speed issues - mostly slow (: 1 2 e) by ru5tybuck3t35/5ru5tybuck3t : 20th Nov 10:52AM
 http://www.dslreports.com/shownews/Comcast-Portal-Hackers-Indicted-105580 NEWS » Comcast Portal Hackers Indicted by Karl Bode-19th Nov 06:19PM
 Connectivity » Half Advertised Speed Since 6/2009 by monkeyshack6/2ComcastSteve : 19th Nov 02:11PM
 Connectivity » SB5120 frequently losing Connection by w9sl14/2ComcastSteve : 19th Nov 01:10PM
 x4 Business » Unable to use Out of office & OAB OL2007 Comcast .. by fwannop3/2ComcastSteve : 19th Nov 12:18PM
Signals » Extreme upload speed now under 5 Mbps! by kucharsk8/2kucharsk : 19th Nov 09:40AM
Connectivity » SB6120 config file by MVS3/2ComcastSteve : 19th Nov 09:35AM
 Connectivity » Intermittent HSI/DV drops by ednj1/2ComcastSteve : 18th Nov 12:18PM
 Caller ID on TV no longer working by joe03073/2ComcastSteve : 18th Nov 11:42AM
  Connectivity » Intermittent outages - Lower Symbol Rate & Lo.. by dave_atl8/2ComcastSteve : 18th Nov 10:43AM
 Quick Question by DarkLogix6/2ComcastSteve : 18th Nov 09:42AM
 Signals » Slow Ultra Service in Minneapolis by czaglifa3/2ComcastSteve : 18th Nov 09:39AM
x2 Connectivity » Ultra Tier no channel bonding by DD2PC1/2ComcastSteve : 18th Nov 09:37AM
 Intermittent loss of connection in Castle Rock, Colorado by Kaputnik994/2ComcastSteve : 18th Nov 09:30AM
Connectivity » Speed Issues by mrdmajor5/2ComcastSteve : 18th Nov 09:22AM
 Need non-DVR HD box with HDMI by Slabby8/2ComcastSteve : 17th Nov 09:34AM
 Comcast Business Class downgrade? by brianiscool5/2ComcastSteve : 17th Nov 09:27AM
 Business » Universal Caller ID for PC for more than one comc.. by Jason B5/2ComcastSteve : 17th Nov 09:26AM
 Signals » Docsis Channels keep changing 1 to 2, by espalmer2/2espalmer : 16th Nov 06:27PM
 Business » No powerboost on Business Class 50/10 (: 1 2 e) by n0xlf22/16n0xlf : 16th Nov 04:23PM
Signals » no channel bonding on 22/5 and slow speeds by darkeryasha4/2darkeryasha : 16th Nov 01:21PM
Connectivity » Broadband speed significantly slower since mo.. by nerbian3/2ComcastSteve : 16th Nov 11:13AM
 Comcast Business Class by kenzienic12/2ComcastSteve : 16th Nov 10:13AM
 Connectivity » Intermittant internet modem disconnect by jdsettlemire1/2ComcastSteve : 16th Nov 10:11AM
 additional ip comcast residential by komat3/2ComcastSteve : 16th Nov 08:40AM
 Linksys WCM300 Modem by Johkal6/2Johkal : 14th Nov 09:22AM
 Connectivity » Extreme 50 Slow uploads 50/1.5 by cal0035/2ComcastSteve : 13th Nov 07:00PM
 Cable » Needing New Service by The_Cody3/2ComcastSteve : 13th Nov 04:15PM
 new comcast hsi, 6/1 vs 12/2, wrong config file? by hdog11/2ComcastSteve : 13th Nov 03:54PM
  Signals » They lowered my upstream QAM by LarryE10/2LarryE : 13th Nov 02:55PM
 Connectivity » Owned SB5120 Needs Config Update for Higher S.. by Curly3/2ComcastSteve : 13th Nov 09:46AM
 Business » Installation date is unsuitable by S606/2ComcastSteve : 13th Nov 09:31AM
 http://www.dslreports.com/shownews/Comcast-TV-Everywhere-WILL-Work-Outside-The-Home-105480 NEWS » Comcast TV Everywhere WILL Work Outside The Home by Karl Bode-13th Nov 08:38AM
 HSI Uplink Speed dropped by telljcl1/2ComcastSteve : 12th Nov 01:01PM
 Last four of SSN on account by ki1o1/2ComcastSteve : 12th Nov 11:29AM
 Customer Service » Triple Play user-Business referrals not R.. by backfeed7/2ComcastSteve : 12th Nov 10:54AM
 Intermitent speed issues. Extreme slowness ul faster than dl (: 1 2 e) by jsotelo24/2ComcastSteve : 12th Nov 09:33AM
 MyDevices Listing Empty by AVonGauss7/2ComcastSteve : 12th Nov 09:12AM
 x5 Connectivity » slow upload, poor qos, CHI speedtest to San J.. by hiptechboy4/2hiptechboy : 12th Nov 02:07AM
 Connectivity » Colorado Springs: Upstream loss, unable to re.. by Merconium4/2Merconium : 11th Nov 05:34PM
 Updating "Signal Levels" FAQ by Johkal5/2Johkal : 10th Nov 05:10PM
 Connectivity » Very slow DOCSIS 3.0 speed after upgrade by jaminguy15/2ComcastSteve : 10th Nov 04:09PM
Forums » Direct Support » Comcast Directpage: 1 · 2 · 3
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