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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Servicepage: 1 · 2 · 3 · 4
   ALLComcast HSIComcast Cable TVComcast Direct
  TopicReplies/uniqsLast Post
 Cable » Getting Comcast over by WiFiguru2/2WiFiguru : 9th Feb 02:53PM
 Connectivity » Inquiry on Internet Service by rkjcs1/2ComcastSteve : 9th Feb 02:42PM
 Cable Modem Reboot due to T4 timeout(s) by NegativeX3/2ComcastSteve : 9th Feb 02:23PM
 Ocean County, NJ- Fox News HD problem by CarlinNJ1ComcastSteve : 9th Feb 01:39PM
 Signals » Back at 16QAM for uploads again by iansltx2/2iansltx : 9th Feb 11:54AM
 Inquiring About New Service by nicklulli9/2ComcastSteve : 9th Feb 11:53AM
 Concern Over Charge on Bill by MADx3/2ComcastSteve : 9th Feb 10:39AM
Cable » Cable TV quality problems by crazyfish1/2ComcastSteve : 9th Feb 10:36AM
 Connectivity » Packets dropped, stuttering speed by jbeckva5/2ComcastSteve : 9th Feb 10:32AM
Cable » Has Comcast forgotten about Minneapolis, MN? by stanely3/2ComcastSteve : 9th Feb 09:29AM
Connectivity » Is there a quicker way to get my drop install? by chong673/2ComcastSteve : 9th Feb 08:50AM
Signals » Jumping SNR - Tech said call and say bad outside TAP (: 1 2 e) by titoyay22222/3ComcastSteve : 8th Feb 02:10PM
Connectivity » Business class - intermittent outages by billz891/2ComcastSteve : 8th Feb 02:06PM
 Business » hotspot by rtrice816/2rtrice81 : 8th Feb 02:00PM
 Billing » Performance Plus Pricing by biomesh2/2biomesh : 8th Feb 01:52PM
 http://www.dslreports.com/shownews/Comcast-Xfininty-Rebranding-Largely-Laughed-At-106778 NEWS » Comcast Xfininty Rebranding Largely Laughed At by Karl Bode-8th Feb 12:30PM
 Very slow upload speed with new D3 modem by headcase997/3ComcastSteve : 8th Feb 12:26PM
 Cable » Having problems with both HSI and TV by pfsmith10/2pfsmith : 8th Feb 12:20PM
 Cable » Upset at lousy tv quality and lack of by mk12/2mk1 : 8th Feb 11:59AM
 Connectivity » Periodic Packet Loss...possible Upstream issues by josephk1/2ComcastSteve : 8th Feb 11:39AM
 DVR cable box w/DVI availability in GA ? by oldhand1/2ComcastSteve : 8th Feb 11:30AM
Cable » Problems with DCX 3400 box and Panosonic TV by rlbringman2/2rlbringman : 8th Feb 10:47AM
 Connectivity » Outage in Chicago by Clever_Proxy2/2ComcastSteve : 8th Feb 09:42AM
 Extreme LAG and disconnects, What's going on? by tempnexus5/2ComcastSteve : 8th Feb 09:37AM
 More than 13 ip's for bus. class by lgkahn1ComcastSteve : 8th Feb 08:34AM
 Billing » Promotions for internet? by agrall5/3agrall : 5th Feb 07:32PM
 Connectivity » Upload speed cut in half by launchpad669/13launchpad66 : 5th Feb 03:54PM
 Business » Business Internet - SMCD3G-CCR by Overtkill16/3Overtkill : 5th Feb 02:58PM
 http://www.dslreports.com/shownews/Will-Comcast-Xfinity-Rebranding-Include-Better-Subcontractors-106756 NEWS » Will Comcast 'Xfinity' Rebranding Include Better Subc.. by Karl Bode-5th Feb 02:33PM
 how to get a packet loss issue escalated by daaane8/2daaane : 5th Feb 02:08PM
 Missing bandwidth meter from my customer portal. by Shawnd13/3Shawnd : 5th Feb 11:36AM
 Signals » Docsis Channels keep changing 1 to 2, (: 1 2 e) by espalmer21/11ComcastSteve : 5th Feb 10:19AM
 Connectivity » Poor latency/Ping in Northern California by Outkry1/2ComcastSteve : 5th Feb 10:15AM
 Questions about 22/5 speed. by MrWizeguy1/2ComcastSteve : 5th Feb 10:11AM
 http://www.dslreports.com/shownews/Dems-Worry-About-7-Cs-of-ComcastNBC-Deal-106746 NEWS » Dems Worry About '7 C's' of Comcast-NBC Deal by Karl Bode-5th Feb 08:01AM
 unable to delete duplicates in smartzone by mark50198/3mark5019 : 4th Feb 07:11PM
 Connectivity » Upstream Channel Disgressed from D2 to D1.1 by cracker 527/2cracker 52 : 4th Feb 01:13PM
 Connectivity » Unable to attain 50/10 download speeds by MSauk16/3MSauk : 4th Feb 10:38AM
 Connectivity » Drastic speed drops by snivek12/2ComcastSteve : 4th Feb 10:13AM
 Signals » everything says DOCSIS3.0 upgrades are done, no c.. by dagg1/2ComcastSteve : 4th Feb 10:09AM
 Intermittent HSI dropout; Urbana, IL -- hours at a time by czar2114/2ComcastSteve : 4th Feb 10:03AM
Customer Service » Installation Appointment Change by nkmhockey7/2ComcastSteve : 4th Feb 09:40AM
 http://www.dslreports.com/shownews/Comcast-Extends-Xfinity-Brand-Across-Products-106728 NEWS » Comcast Extends 'Xfinity' Brand Across Products by Karl Bode-4th Feb 08:02AM
 x3 Business » Comcast Business Class Modem and Speeds by willgreene5/3willgreene : 3rd Feb 05:39PM
 the new 30/7 plan by komat9/2ComcastSteve : 3rd Feb 03:55PM
 Connectivity » Frequent Disconnects - No Straight Answers by Sparky124/2Sparky12 : 3rd Feb 01:56PM
 Cable » D3 Availiblity by cbiggers1/2ComcastSteve : 3rd Feb 01:48PM
 Connectivity » Strange packet routing from San Jose, CA by Horace_L3/2Horace_L : 3rd Feb 01:28PM
 x2 Signals » daily T2/T3/T4 errors by Morac7/2ComcastSteve : 3rd Feb 11:35AM
 Connectivity » Very High Pings, Really Low DL by nbaer893/2ComcastSteve : 3rd Feb 10:52AM
Forums » Direct Support » Comcast Directpage: 1 · 2 · 3 · 4
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