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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
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  TopicReplies/uniqsLast Post
 Cable » SRM-9008 Error when trying to view premium channels .. by NukerXxX1/2ComcastSteve : 1st Dec 09:16AM
 Cable » Cable Card Fees by themagicone3/2ComcastSteve : 1st Dec 08:51AM
Cable » Very slow speeds with Ultra and Ambit U10C035 in Red.. by jackgre1/2ComcastSteve : 30th Nov 10:08AM
 Cable » please help - entire NJ neighborhood w/service issues by npentz1/2ComcastSteve : 30th Nov 10:04AM
 Cable » sb6120 channel bonding by grudd615/2ComcastSteve : 25th Nov 09:04AM
 Cable » Needing New Service by The_Cody3/2ComcastSteve : 13th Nov 04:15PM
 Cable » Just upgraded to the 16/2 tier. Internet is now very.. by Picard4712/2Picard47 : 9th Nov 08:01PM
 Cable » Comcast Rep. HSI only.Tell me If anyone thinks this.. by robc40x8/2ComcastSteve : 5th Nov 06:20PM
 Cable » Business Class Modem Swap? by dlevans1391/2ComcastSteve : 4th Nov 10:13AM
 Cable » Proper Provisioning - Speeds Available by popsmear1/2ComcastSteve : 3rd Nov 01:56PM
 Cable » Slow speeds by quanglam3/2ComcastSteve : 3rd Nov 10:44AM
 Cable » ERR-54002 VOD error by Steimes15/2ComcastSteve : 2nd Nov 10:40AM
Forums » Direct Support » Comcast Direct
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