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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Service
  TopicReplies/uniqsLast Post
Connectivity » Issues with Symbol Rate after outage by mig2886/2mig288 : 9th Dec 09:07PM
 Connectivity » slow speeds after tech support by brandonro2/2brandonro : 9th Dec 08:05PM
 Connectivity » 5779 down 3135 up- shouldn't down be a LOT f.. by rollinsmp8/2ComcastSteve : 9th Dec 03:44PM
 Connectivity » Experiencing extreme packet loss? by jsun6/2jsun : 9th Dec 12:30PM
 Connectivity » Intermittant internet modem disconnect by jdsettlemire3/2jdsettlemire : 8th Dec 09:55PM
 Connectivity » Slow Internet Atlanta, GA by ki1o4/2ComcastSteve : 8th Dec 10:29AM
 Connectivity » Anyone here want to have a crack at my probl.. by hypnotoad9213/2hypnotoad92 : 4th Dec 02:43PM
 Connectivity » HSI cable multiple issues/ speed/ intermitten.. by rollinsmp3/2ComcastSteve : 4th Dec 09:05AM
 Connectivity » Intermittent connectivity by dslold11/2dslold : 3rd Dec 04:35PM
 x5 Connectivity » slow upload, poor qos, CHI speedtest to San J.. by hiptechboy13/2ComcastSteve : 3rd Dec 09:47AM
 Connectivity » Modem having to reconnect multiple times a day by Orbiting2343/2ComcastSteve : 3rd Dec 09:28AM
Connectivity » Work in Hyattsville MD area ? by shezams5/2ComcastSteve : 1st Dec 09:26AM
 Connectivity » Intermittent Connection Loss (: 1 2 e) by bigzuhaltern20/2ComcastSteve : 30th Nov 09:14AM
 Connectivity » I have the wrong config file on my SB6120 for by adamkapp13/2adamkapp : 25th Nov 12:45PM
 Connectivity » Paying for 30mbps but only getting 16mps by cjm18713/2ComcastSteve : 25th Nov 12:05PM
 Connectivity » Modem keeps dropping by kristler3/2ComcastSteve : 23rd Nov 03:03PM
 Connectivity » Internet speed options in comcast Metro Miami by miami786male3/2ComcastSteve : 23rd Nov 12:43PM
  Connectivity » Intermittent outages - Lower Symbol Rate & Lo.. by dave_atl10/2ComcastSteve : 23rd Nov 11:40AM
 Connectivity » SB5120 frequently losing Connection by w9sl16/2ComcastSteve : 23rd Nov 10:07AM
Connectivity » firewall behind SMC gateway problem by mcutler1/2ComcastSteve : 20th Nov 01:26PM
Connectivity » Blast! Erratic speed issues - mostly slow (: 1 2 e) by ru5tybuck3t35/5ru5tybuck3t : 20th Nov 10:52AM
 Connectivity » Half Advertised Speed Since 6/2009 by monkeyshack6/2ComcastSteve : 19th Nov 02:11PM
Connectivity » SB6120 config file by MVS3/2ComcastSteve : 19th Nov 09:35AM
 Connectivity » Intermittent HSI/DV drops by ednj1/2ComcastSteve : 18th Nov 12:18PM
x2 Connectivity » Ultra Tier no channel bonding by DD2PC1/2ComcastSteve : 18th Nov 09:37AM
Connectivity » Speed Issues by mrdmajor5/2ComcastSteve : 18th Nov 09:22AM
Connectivity » Broadband speed significantly slower since mo.. by nerbian3/2ComcastSteve : 16th Nov 11:13AM
 Connectivity » Extreme 50 Slow uploads 50/1.5 by cal0035/2ComcastSteve : 13th Nov 07:00PM
 Connectivity » Owned SB5120 Needs Config Update for Higher S.. by Curly3/2ComcastSteve : 13th Nov 09:46AM
 Connectivity » Colorado Springs: Upstream loss, unable to re.. by Merconium4/2Merconium : 11th Nov 05:34PM
 Connectivity » Very slow DOCSIS 3.0 speed after upgrade by jaminguy15/2ComcastSteve : 10th Nov 04:09PM
 Connectivity » Biz Class - Ongoing Packet Loss by COMMAN2/2COMMAN : 10th Nov 04:07PM
Forums » Direct Support » Comcast Direct
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