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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
Latest reviews for Comcast:
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Servicepage: 1 · 2 · 3
  TopicReplies/uniqsLast Post
 Customer Service » Please help with these lousey speeds, and.. (: 1 2 e) by Robotics37/3Robotics : 4th Dec 07:51AM
Connectivity » Blast! Erratic speed issues - mostly slow (: 1 2 e) by ru5tybuck3t35/5ru5tybuck3t : 20th Nov 10:52AM
 Connectivity » Intermittent connectivity (: 1 2 e) by divefox27/2divefox : 9th Nov 11:41AM
 Intermitent speed issues. Extreme slowness ul faster than dl (: 1 2 e) by jsotelo24/2ComcastSteve : 12th Nov 09:33AM
 Business » No powerboost on Business Class 50/10 (: 1 2 e) by n0xlf22/16n0xlf : 16th Nov 04:23PM
 comcast blast speeds consistantly low (: 1 2 e) by byeb126422/2ComcastSteve : 25th Nov 11:06AM
 Connectivity » Intermittent Connection Loss (: 1 2 e) by bigzuhaltern20/2ComcastSteve : 30th Nov 09:14AM
 Customer Service » Almost no connectivity by usa2k18/2usa2k : 4th Dec 09:53AM
 Signals » Comcast terrible service and connectivity by DelawareDave17/2ComcastSteve : 9th Nov 12:04PM
 Connectivity » SB5120 frequently losing Connection by w9sl16/2ComcastSteve : 23rd Nov 10:07AM
 Connectivity » Well all I can say is no POWERBOOST by ego1215/2ego12 : 9th Nov 01:17PM
 Connectivity » Very slow DOCSIS 3.0 speed after upgrade by jaminguy15/2ComcastSteve : 10th Nov 04:09PM
 Do I have Docsis 3.0 or just regular 16/2 by efxonly115/2ComcastSteve : 24th Nov 08:49AM
 CDV » RCA EMTA battery problem by noddy15/2noddy : 3rd Dec 11:41PM
 Lower speeds than advertised... (22/5)... by theaero114/6theaero1 : 3rd Dec 08:44PM
 x5 Connectivity » slow upload, poor qos, CHI speedtest to San J.. by hiptechboy13/2ComcastSteve : 3rd Dec 09:47AM
 Connectivity » I have the wrong config file on my SB6120 for by adamkapp13/2adamkapp : 25th Nov 12:45PM
 Connectivity » Paying for 30mbps but only getting 16mps by cjm18713/2ComcastSteve : 25th Nov 12:05PM
 Comcast Business Class by kenzienic12/2ComcastSteve : 16th Nov 10:13AM
 Cable » Just upgraded to the 16/2 tier. Internet is now very.. by Picard4712/2Picard47 : 9th Nov 08:01PM
 A28 TV Guide In 19111 NE Philly?> by teddystacker12/3teddystacker : 2nd Dec 11:51AM
 Downstream Power Levels going up dramatically - Upload ?s by Jay_S12/2Jay_S : 4th Dec 10:13AM
 Extreme Internet pricing by compuwizz11/2ComcastSteve : 10th Nov 10:29AM
 new comcast hsi, 6/1 vs 12/2, wrong config file? by hdog11/2ComcastSteve : 13th Nov 03:54PM
 Connectivity » Anyone here want to have a crack at my probl.. by hypnotoad9211/2hypnotoad92 : 3rd Dec 10:46PM
 jittery pings to first hop, everything else by daaane11/2ComcastSteve : 1st Dec 09:07AM
 Connectivity » Intermittent connectivity by dslold11/2dslold : 3rd Dec 04:35PM
  Signals » They lowered my upstream QAM by LarryE10/2LarryE : 13th Nov 02:55PM
  Connectivity » Intermittent outages - Lower Symbol Rate & Lo.. by dave_atl10/2ComcastSteve : 23rd Nov 11:40AM
 Signals » Slow Ultra Service in Minneapolis by czaglifa10/2czaglifa : 23rd Nov 02:31PM
 Signals » D3 install upgrade to ultra today..its not correct.. by j0hnnyv9/2ComcastSteve : 30th Nov 10:09AM
 Slow download speed + high ping at night, Seattle by pika20009/2pika2000 : 4th Dec 01:41AM
 Signals » Extreme speed issue on upload. Channel type changed by davidros9/2ComcastSteve : 4th Dec 09:40AM
 Cable » Comcast Rep. HSI only.Tell me If anyone thinks this.. by robc40x8/2ComcastSteve : 5th Nov 06:20PM
 Need non-DVR HD box with HDMI by Slabby8/2ComcastSteve : 17th Nov 09:34AM
Signals » Extreme upload speed now under 5 Mbps! by kucharsk8/2kucharsk : 19th Nov 09:40AM
Business » High Pings and Random Packet Loss by mooseracing87/9ComcastSteve : 25th Nov 09:40AM
 Customer Service » Triple Play user-Business referrals not R.. by backfeed7/2ComcastSteve : 12th Nov 10:54AM
 Billing » Account suddenly doesn't work on Comcast website by oregonmatt7/2ComcastSteve : 4th Nov 02:53PM
 Connectivity » Modem Config File Woes. by alamony7/2ComcastSteve : 4th Nov 01:45PM
 Customer Service » Second IP address? by David803sc7/2ComcastSteve : 5th Nov 02:10PM
 MyDevices Listing Empty by AVonGauss7/2ComcastSteve : 12th Nov 09:12AM
 Caller ID on TV no longer working by joe03077/2ComcastSteve : 30th Nov 10:22AM
 DOCSIS 3.0 Question by DWTGForever7/2ComcastSteve : 1st Dec 04:29PM
 Linksys WCM300 Modem by Johkal6/2Johkal : 14th Nov 09:22AM
 Business » Installation date is unsuitable by S606/2ComcastSteve : 13th Nov 09:31AM
 Quick Question by DarkLogix6/2ComcastSteve : 18th Nov 09:42AM
 Connectivity » Half Advertised Speed Since 6/2009 by monkeyshack6/2ComcastSteve : 19th Nov 02:11PM
 Customer Service » customer service - wow! by creativegurl6/2ComcastSteve : 20th Nov 01:22PM
 Switched to business, shut off residential by JoelC7076/2JoelC707 : 3rd Dec 04:08PM
Forums » Direct Support » Comcast Directpage: 1 · 2 · 3
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