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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
Latest reviews for Comcast:
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Servicepage: 1 · 2 · 3
  TopicReplies/uniqsLast Post
 Connectivity » Modem having to reconnect multiple times a day by Orbiting234-28th Nov 08:55PM
 2010 Product Update Info by Canezoid-28th Nov 02:55PM
 Caller ID on TV no longer working by joe03076/2joe0307 : 28th Nov 10:03AM
Did they cap PowerBoost Speeds? by LarryE-/227th Nov 09:44AM
 jittery pings to first hop, everything else by daaane8/2daaane : 27th Nov 04:53AM
 Signals » D3 install upgrade to ultra today..its not correct.. by j0hnnyv8/2j0hnnyv : 26th Nov 11:38PM
Cable » Very slow speeds with Ultra and Ambit U10C035 in Red.. by jackgre-26th Nov 02:51PM
 Cable » please help - entire NJ neighborhood w/service issues by npentz-26th Nov 12:42PM
 Connectivity » Experiencing extreme packet loss? by jsun4/2jsun : 25th Nov 09:53PM
 Customer Service » Please help with these lousey speeds, and.. (: 1 2 e) by Robotics32/3Robotics : 25th Nov 08:50PM
 CDV » RCA EMTA battery problem by noddy2/2noddy : 25th Nov 07:54PM
 Connectivity » Intermittent Connection Loss by bigzuhaltern19/2bigzuhaltern : 25th Nov 04:25PM
 DOCSIS 3.0 Question by DWTGForever2/2DWTGForever : 25th Nov 04:18PM
Connectivity » Work in Hyattsville MD area ? by shezams2/2shezams : 25th Nov 02:24PM
 Connectivity » I have the wrong config file on my SB6120 for by adamkapp13/2adamkapp : 25th Nov 12:45PM
 Connectivity » Paying for 30mbps but only getting 16mps by cjm18713/2ComcastSteve : 25th Nov 12:05PM
 comcast blast speeds consistantly low (: 1 2 e) by byeb126422/2ComcastSteve : 25th Nov 11:06AM
Business » High Pings and Random Packet Loss by mooseracing87/9ComcastSteve : 25th Nov 09:40AM
 Cable » sb6120 channel bonding by grudd615/2ComcastSteve : 25th Nov 09:04AM
 x5 Connectivity » slow upload, poor qos, CHI speedtest to San J.. by hiptechboy9/2ComcastSteve : 24th Nov 01:08PM
  DOCSIS 3 Question by MADx3/2ComcastSteve : 24th Nov 08:58AM
 Do I have Docsis 3.0 or just regular 16/2 by efxonly115/2ComcastSteve : 24th Nov 08:49AM
 Connectivity » Intermittant internet modem disconnect by jdsettlemire2/2jdsettlemire : 23rd Nov 05:22PM
 Advice on house rewire by Canezoid3/2ComcastSteve : 23rd Nov 03:22PM
 Connectivity » Modem keeps dropping by kristler3/2ComcastSteve : 23rd Nov 03:03PM
 Signals » Slow Ultra Service in Minneapolis by czaglifa10/2czaglifa : 23rd Nov 02:31PM
  Response Time by Robotics2/3cabana : 23rd Nov 01:11PM
 Connectivity » Internet speed options in comcast Metro Miami by miami786male3/2ComcastSteve : 23rd Nov 12:43PM
 Connectivity » Anyone here want to have a crack at my probl.. by hypnotoad923/2ComcastSteve : 23rd Nov 11:42AM
  Connectivity » Intermittent outages - Lower Symbol Rate & Lo.. by dave_atl10/2ComcastSteve : 23rd Nov 11:40AM
 Customer Service » some questions by mikedz42/2mikedz4 : 23rd Nov 10:56AM
 Connectivity » SB5120 frequently losing Connection by w9sl16/2ComcastSteve : 23rd Nov 10:07AM
 http://www.dslreports.com/shownews/Vivendi-In-Way-Of-Comcasts-NBC-Desires-105606 NEWS » Vivendi In Way Of Comcast's NBC Desires by Karl Bode-23rd Nov 09:05AM
Connectivity » firewall behind SMC gateway problem by mcutler1/2ComcastSteve : 20th Nov 01:26PM
 Customer Service » customer service - wow! by creativegurl6/2ComcastSteve : 20th Nov 01:22PM
Connectivity » Blast! Erratic speed issues - mostly slow (: 1 2 e) by ru5tybuck3t35/5ru5tybuck3t : 20th Nov 10:52AM
 http://www.dslreports.com/shownews/Comcast-Portal-Hackers-Indicted-105580 NEWS » Comcast Portal Hackers Indicted by Karl Bode-19th Nov 06:19PM
 Connectivity » Half Advertised Speed Since 6/2009 by monkeyshack6/2ComcastSteve : 19th Nov 02:11PM
 x4 Business » Unable to use Out of office & OAB OL2007 Comcast .. by fwannop3/2ComcastSteve : 19th Nov 12:18PM
Signals » Extreme upload speed now under 5 Mbps! by kucharsk8/2kucharsk : 19th Nov 09:40AM
Connectivity » SB6120 config file by MVS3/2ComcastSteve : 19th Nov 09:35AM
 Connectivity » Intermittent HSI/DV drops by ednj1/2ComcastSteve : 18th Nov 12:18PM
 Quick Question by DarkLogix6/2ComcastSteve : 18th Nov 09:42AM
x2 Connectivity » Ultra Tier no channel bonding by DD2PC1/2ComcastSteve : 18th Nov 09:37AM
 Intermittent loss of connection in Castle Rock, Colorado by Kaputnik994/2ComcastSteve : 18th Nov 09:30AM
Connectivity » Speed Issues by mrdmajor5/2ComcastSteve : 18th Nov 09:22AM
 Need non-DVR HD box with HDMI by Slabby8/2ComcastSteve : 17th Nov 09:34AM
 Comcast Business Class downgrade? by brianiscool5/2ComcastSteve : 17th Nov 09:27AM
 Business » Universal Caller ID for PC for more than one comc.. by Jason B5/2ComcastSteve : 17th Nov 09:26AM
 Signals » Docsis Channels keep changing 1 to 2, by espalmer2/2espalmer : 16th Nov 06:27PM
Forums » Direct Support » Comcast Directpage: 1 · 2 · 3
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