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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
Latest reviews for Comcast:
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Servicepage: 1 · 2 · 3
  TopicReplies/uniqsLast Post
 Business » No powerboost on Business Class 50/10 (: 1 2 e) by n0xlf22/16n0xlf : 16th Nov 04:23PM
Business » High Pings and Random Packet Loss by mooseracing87/9ComcastSteve : 25th Nov 09:40AM
 Customer Service » Comcast in Fort Collins, CO (: 1 2 3 4 5 e) by netdude95/5netdude : 4th Nov 09:38AM
Connectivity » Blast! Erratic speed issues - mostly slow (: 1 2 e) by ru5tybuck3t35/5ru5tybuck3t : 20th Nov 10:52AM
 Business » High Nighttime Latencies by Tom13/3Tom : 3rd Nov 12:35AM
Business » Issues with email via Imap by ropeguru15/3ropeguru : 2nd Nov 12:51PM
 Customer Service » Please help with these lousey speeds, and.. (: 1 2 e) by Robotics32/3Robotics : 25th Nov 08:50PM
  Response Time by Robotics2/3cabana : 23rd Nov 01:11PM
 Signals » Comcast terrible service and connectivity by DelawareDave17/2ComcastSteve : 9th Nov 12:04PM
 Intermitent speed issues. Extreme slowness ul faster than dl (: 1 2 e) by jsotelo24/2ComcastSteve : 12th Nov 09:33AM
 Cable » My HD Box is Possessed: Issues with Guide & OnDemand by want2help16/2want2help : 31st Oct 09:05PM
 Connectivity » Intermittent connectivity (: 1 2 e) by divefox27/2divefox : 9th Nov 11:41AM
 Extreme Internet pricing by compuwizz11/2ComcastSteve : 10th Nov 10:29AM
 Customer Service » Triple Play user-Business referrals not R.. by backfeed7/2ComcastSteve : 12th Nov 10:54AM
 Cable » ERR-54002 VOD error by Steimes15/2ComcastSteve : 2nd Nov 10:40AM
 SB6120 not getting signal back from POP by phillyav3/2ComcastSteve : 2nd Nov 11:46AM
 Signals » Everything is messed up! by Red_Weasel9/2ComcastSteve : 3rd Nov 10:06AM
 SB5100s losing upstream channel in Colorado by n0xlf5/2ComcastSteve : 3rd Nov 12:37PM
 Upgraded to 16/2 but speeds are about 1/2 as advertised by NzAnE2K18/2ComcastSteve : 3rd Nov 09:50AM
 Customer Service » Problem in getting a static ip address by bop12794/2bop1279 : 4th Nov 07:25PM
 Connectivity » Loss of DL PB and slow UL PB by mattlwil3/2ComcastSteve : 3rd Nov 10:05AM
 Connectivity » Allen Park, MI by jblues3/2ComcastSteve : 3rd Nov 09:04AM
 Cable » Slow speeds by quanglam3/2ComcastSteve : 3rd Nov 10:44AM
 Updating "Signal Levels" FAQ by Johkal5/2Johkal : 10th Nov 05:10PM
 Billing » Triple Play Rebate by MrOctober2/2MrOctober : 2nd Nov 10:54AM
 Comcast Business Class by kenzienic12/2ComcastSteve : 16th Nov 10:13AM
 upgraded speed tier by wingnut10/2ComcastSteve : 3rd Nov 02:47PM
 50 Mbps Extreme Tier not Working (Charleston, SC) by David803sc10/2David803sc : 4th Nov 09:38AM
 Connectivity » Well all I can say is no POWERBOOST by ego1215/2ego12 : 9th Nov 01:17PM
 Speed not right by hp550c3/2ComcastSteve : 4th Nov 08:53AM
 Cable » Proper Provisioning - Speeds Available by popsmear1/2ComcastSteve : 3rd Nov 01:56PM
 x2 Connectivity » Multiple Daily Disconnects on HSI by kld5r1/2ComcastSteve : 3rd Nov 03:56PM
 Billing » Account suddenly doesn't work on Comcast website by oregonmatt7/2ComcastSteve : 4th Nov 02:53PM
 Customer Service » No Syfy Channel by reacttech3/2ComcastSteve : 5th Nov 09:21AM
 Connectivity » Modem Config File Woes. by alamony7/2ComcastSteve : 4th Nov 01:45PM
 Cable » Business Class Modem Swap? by dlevans1391/2ComcastSteve : 4th Nov 10:13AM
 Cable » Comcast Rep. HSI only.Tell me If anyone thinks this.. by robc40x8/2ComcastSteve : 5th Nov 06:20PM
  Connectivity » Upload speed on ultra by csaites3/2ComcastSteve : 5th Nov 12:58PM
 Connectivity » Colorado Springs: Upstream loss, unable to re.. by Merconium4/2Merconium : 11th Nov 05:34PM
 Customer Service » Second IP address? by David803sc7/2ComcastSteve : 5th Nov 02:10PM
 Connectivity » Refresh screen and dcx3400 by matt2211/2ComcastSteve : 6th Nov 02:06PM
 CDV » Problem with internet/CDV, modem shows blinking "US" l.. by hanesj751/2ComcastSteve : 6th Nov 02:33PM
 Notified of DOCSIS 3.0 Roll Out - Can't Schedule Appointment by d1gw33d3/2ComcastSteve : 9th Nov 10:23AM
 Connectivity » HSI and Digital Voice Service disconnects by ednj3/2ComcastSteve : 9th Nov 09:17AM
 Need non-DVR HD box with HDMI by Slabby8/2ComcastSteve : 17th Nov 09:34AM
 Cable » Just upgraded to the 16/2 tier. Internet is now very.. by Picard4712/2Picard47 : 9th Nov 08:01PM
Connectivity » Broadband speed significantly slower since mo.. by nerbian3/2ComcastSteve : 16th Nov 11:13AM
 Connectivity » comcast tried but it is still not working by rossdawg3/2ComcastSteve : 9th Nov 11:20AM
 x5 Connectivity » slow upload, poor qos, CHI speedtest to San J.. by hiptechboy9/2ComcastSteve : 24th Nov 01:08PM
 Connectivity » Slow connectivity in evenings - Sacramento, C.. by drewies2/2drewies : 9th Nov 04:43PM
Forums » Direct Support » Comcast Directpage: 1 · 2 · 3
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