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Latest reviews for Choice One Communications:
    Anon

    Great Service Provider

    The installation was a nightmare, not Choice One's fault. Bell F'ed up everything they possibly could all the way to routing it to the wrong house. Choice One kept me informed on everything that was going on. Very good company to deal with. They actually have employees who answer your question honestly and promptly.

    The service has to date been bullet proof, handling my bandwidth abuse with out a single issue. A+ company.

    Justin A Baggs
    webmaster@internetstyles.com
    permalink · 2000-08-03 15:07:22 · Reply to this
    Anon

    Slow downloads

    I've been using ChoiceOne through Prime Communications in Buffalo, NY for about 6 monrths. We are very close to the Telco and subscribe for a 1Mb connection. It has never been 1Mb. The best has been 512K. ChoiceOne has done nothing about this issue even though we have complained many times. They are trying to grow too fast and not addressing their current services.
    permalink · 2000-08-04 09:07:55 · Reply to this

    Aggravated

    @extech.com

    Horrible Service and zero follow-up

    My company uses Choice One/One Communnications for it's phone service. I inherited the contract from the previous person in my position. Choice One/One Comm. has zero regard for service or follow through of requests. We have called 21 times for service related issues in 9 months. Our issues were escalated to the branch manager and finally to their VP of Service. After threatening legal action and demands to break our contract with them, I was assured that the service would improve -- nothing has improved. We have had T-1 down issues. Simple account change requests are not taken care of after repeated calls. I have been told that they are inexpensive, I don't buy it, I have cross-shopped them with other larger carriers and they are at the same price point. Even if they were dramatically cheaper, it's not worth the aggravation. I will change the moment that I am able to and never come back.
    permalink · 2007-10-02 08:44:20 · Print · Reply to this
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