  chex5
join:2000-05-24
NorthEnd BOS |  First Digizip forum post!!!! :-D
This is the 1st post in the digizip forum! hehehehe
Anyways, since we discovered this ISP is a WC reseller, does anyone know if they are a full reseller, IE just provide the Worldcom DSL, both ATM and IP like cyberonic and britsys? Or do they just get the ATM product from Worldcom, and have thier own IP network POP's like Speakeasy.
Anyone know? I assume its the former.
- Chex
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Sung to the old New England Telephone Ad Jingle: " We're the only one New Eng-Lund, Hell-Ri-zon Tele-phonnnnne! " | |
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 |  kathan
join:2002-12-27
Lake Zurich, IL | Re: First Digizip forum post!!!! :-D Wow. I'm surprised to see someone else in here. | |
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| | chex5
join:2000-05-24
NorthEnd BOS | Re: First Digizip forum post!!!! :-D heh, yeah man... gotta support the small competitive ISP's! :-D
Let us (me? heh) know how your install is going.
- stefan
--
Sung to the old New England Telephone Ad Jingle: " We're the only one New Eng-Lund, Hell-Ri-zon Tele-phonnnnne! " | |
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| | | Did any former D TV DSL customer sign up with D-zip? I'm seriously considering it since my efforts to extract information from si-bear-on-ic has been met with either
1)a busy signal,
2)Frank --for hours (seriously, I heard that best-of disc wrap the other night!)
3)a frantic tech who mistakes me for the guy he was just talking to, calls me sir, and refers to my modem lights
(what's up with red-flagging of company names?) | |
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| | | | Re: First Digizip forum post!!!! :-D I'm thinking about going with these guys for my two homes. However, the 1 year contract is really a detering factor. I know I'll keep DSL over a year, I had DTV DSL(Telocity) over 3 years, but if times get tough and I'm not making money I'd like to know that I can cancel anytime w/o a 300 fee. | |
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| | kathan
join:2002-12-27
Lake Zurich, IL | I signed up with digizip. I talked to Steve Krocker (steve@digizip.com). Very professional and he answers emails right away. | |
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| | | | | Re: First Digizip forum post!!!! :-D Ross:
I would like to know if you got this w/o the 1 year contract. I tried to talk to sales rep and he was unwilling to offer me month-to-month with free setup/router for 49.00. can you please tell me who you spoke to my email is slick2hold@hotmail.com.
thanks | |
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| | | | kathan
join:2002-12-27
Lake Zurich, IL | Re: First Digizip forum post!!!! :-D No, I gladly took the one year contract. I figured that if I payed Cyberonic $99 and they shut down, I'm out $99. But if Digizip shuts down I lose no money.
Now, poor service is a whole other issue. I've already received that from Cyberonic so why should I pay for it?!:D
I'm giving Digizip the same chance that I gave Cyberonic. So far they have done quite well. | |
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| | | | | | Digizip I also took the 1 year contract. Yes, indeed Cyberonic support is not good. I had been awaiting for them to call me since December. Digizip on the other hand took the order and processed it and activated less then 1 week. I seem to have some problem with my phone line. For some reason do not get the sync light.
But Worldcom has activated the service and I have received the DSL routher 5 IP address and once I figure out the line, it should be all running.
Keep you guys posted. | |
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| | | I emailed these guys this morning to see if there still offering a deal for DirecTV DSL Refugees. I mentioned that I went to there site and didn't get alot of info on what is included in there residential DSL package and could they email me some info. So far all I have received back was a conformation that they do service my area (Brookfield/Lagrange). Nothing more was mentioned in the reply. Very Impersonal. Anyway this is all I know so far. Has anyone else ordered service here yet and/or have any info about what is included in there package? | |
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| | | I emailed them today to ask about service, and got a response pretty much immediately. According to the email, the worldc0m service comes with a static IP so you can host a domain. It allows you to do mail delivery from your own Mail Transfer Agent (ie. send-mail) to theirs, and they have a news server that you can use that allows subscribers to post on it.
I like all this, the only problem is that I already signed with cy-bubonic, and don't know what I need to do to cancel that order and sign with these guys. | |
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| | | Curiously, I received another response email from a different person at d-zip who said that you get 5 static IPs, use of their mail server as server to server, and "no news groups"
So, which one is it?
Anyone from D-zip on this forum? | |
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| | | From what little I've read on dslreports, I'm cautiously optimistic about Digizip. I'd like to hear more from Digizip subscribers, especially DTV refugees. There are two recent reviews from new customers posted in January, 2003. There was only one review in all of 2002 and the one prior to that was October, 2001. Being a New York company, was Digizip affected by 9/11 and is now making a comeback?
In any case, per the last Digizip review,a month-to-month subscription is available @ $49/mo for up to 1500/768 speeds and a static IP. So, if Digizip is the new Cyberonic, maybe we DTV holdouts should switch to Digizip now before they're flooded as Cyberonic is now?
Comments? | |
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| | | I have ordered my service from Digizip January 20th. I would have been up and running but due to my existing DSL on the line delayed a bit, but that was my fault anyway. So far everything is going very smoothly. I have received the router and just waiting for the activation.
They seem to offer the same service as Cyberonic. My experience with Cyberonic was not good specially some of there technical staffs really don't know what is going on. Cyberonic sales told me I cannot get dsl to my house because my line is on a fiber network, I know this was bull because I had existing dsl from another provider. Digizip on the other really knows about the dsl service and the requirements.
My order is still pending and once everything is up and running, I will post the updates on them.
I am able to get to the support team fairly quickly. So far they seem very positive.
----------------
Raj Gounder | |
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| | | I contacted Digizip last week and signed up for their WorldCom ADSL 1500/768. They provide a Cisco 768 gateway/router free of charge. You can buy an Efficient Networks 5861 from them for $299.00 (tax included, no shipping cost), if you want to own it. Either way, they supply the admin password for the router so that you can configure it yourself.
Here are the features as per my order (YMMV):
$49.00/month, no activation fee, month to month, can cancel anytime, no cancellation fee.
5 Static IPs
5 e-mail boxes, 20MB/mailbox, 10MB maximum attachment size
Servers OK, NO BLOCKED PORTS.
They answer their phone. I spoke with a sales rep and a tech support specialist who both were businesslike, knowledgeable, and helpful. They offer full range of Internet/communications services.
Gave me an order tracking number at sign-up. I called WorldCom and verified my modem has been shipped. | |
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| | | | Re: Signed-up myself
Out of curiosity. What would be the advantage to getting the 5861 modem over the 768? Just curious if there is a connection quality or speed diffrence. | |
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| | | | ? Ross,
Sounds like you got a good deal. I talked to and emailed Steve at Digizip, and month-to-month service was available only if I purchased the router (which was a Cisco 678). I'm wondering, did you buy a router from Digizip?
Regards. | |
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| | | kathan
join:2002-12-27
Lake Zurich, IL | Re: ? I have seen Cisco 678 "Buy It Now" auctions on ebay for $99. | |
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| | | | | The Cisco 768 modem/router is offered free of charge. If you want an Efficient Networks 5861 modem/router, it is $299.00, including tax and shipping. Suspiciously close to their $300.00 early cancellation fee on a one year contract. However, I was never told I had to sign a one year agreement to get the Cisco and $49.00 month to month. I was told that there was no activation, installation or cancellation fee. I was told that I would receive the admin passwords for whichever modem regardless.
The issue is clouded somewhat because I did buy the 5861. Both because I wanted to own it, and because it sells retail between $310-$378, plus tax and shipping. I was not forced to buy it, but I could only get the Cisco 768 otherwise. They give you the Cisco, yours to keep when you leave.
Hope this helps! | |
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| bd307
join:2002-09-09
San Diego, CA | Hi everyone. I called in to Digizip about 5 days ago and I got my DSL modem from Worldcom today. They have a fast service!! I am surprised that I got my DSL modem that quick. The best is their staff are really nice and know about DSL. On the other hand, I am still waiting for the DSL line hooked up by Worldcom since I am switiching from Cox to Pacbell and somehow they were confused about my new line with Pacbell, so I am waiting for the activation. I am hoping the 1536/768 connection rocks when it comes!!! In conclusion, good service but don't know if the connection is good. Recommended | |
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| | M331
join:2003-02-10
Aurora, IL | Re: First Digizip forum post!!!! :-D When they say "Free Modem" do you get to keep it?? | |
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| param7
join:2003-02-06
Santa Clara, CA
| Hi all,
I just contacted digizip and they are ready to give following great offer:
(Only for those who have bell companies as local phone provider )
ADSL 1500/768, 5 Static IPs, free installation + free Cisco 678 router / Month to month/ No early termination fee/Self install/ 15 mail boxes....
All for 44 $/ month ( 49 $ - 10 % off)
So guys, if you are interested for this great deal... Mail me at kparamesh@yahoo.com or reply to this message i will send you the form you have to fill up.
-Param
email from digizip:
******************************************
1 st email:
------------
Here is the form, you can cross out the 12 month contract. It will be month to month. $49 per month, 5 Static ip's, Free Cisco 678, Self install, 15 emailboxes.
Have to have bell company as local provider.
If you give me 5 additional people to sign up, we will offer 10% off the monthly charge.
2nd email i send to digizip:
----------------------------
Thanks for your offer. I still need following clarifications:
a) If we sign up with you for ADSL 1500/768, it will be 49 $ month to month and no early termination fee. Am i right ?
b) If we, 5 people sign up together you are ready to give 10 % off for all 5 people. Am i right ?
c) Is there any blocked ports ? Can i host webservers ? How many systems we connect with this ADSL ? Is there any other limitations ?
Answers from digizip:
a) yes
b) yes
c) no blocked ports, yes, no limitations
***************************************************
[text was edited by author 2003-02-07 18:21:08] | |
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| | chex5
join:2000-05-24
NorthEnd BOS | Re: First Digizip forum post!!!! :-D
Wow, this is an incredible deal! I have sent you email... I have an order pending with Cyberonic, if i can get out of it.. I am all over it.
Thanks!
- Chex
--
Sung to the old New England Telephone Ad Jingle: " We're the only one New Eng-Lund, Hell-Ri-zon Tele-phonnnnne! " | |
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| | | param7
join:2003-02-06
Santa Clara, CA | Re: First Digizip forum post!!!! :-D
I have mailed you back the form you need to fill up and fax it to Digizip at 707-276-4593 with Attn: Greg ( PARAM's Group)
Thanks,
-param | |
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| | | | | Chex, I'm in the same boat as you. I feel like I've been pending an order with Cyberonic for months now... wait, it has been! Were you able to get out of your order with Cyberonic? | |
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| | | | chex5
join:2000-05-24
NorthEnd BOS | Re: First Digizip forum post!!!! :-D VOR: see my response to you in my Boston Order Status thread.
Thanks,
- Chex | |
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| | | | kathan
join:2002-12-27
Lake Zurich, IL | I break with thee... VOReason,
It would take a miracle for Cyberonic to follow through on your order. You shouldn't have to put up with that. Send a "Dear John" email and forget 'em. | |
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| | | | | kathan
join:2002-12-27
Lake Zurich, IL | Re: I break with thee... Well, a miracle has happened. The day I posted the above message I was charged $148.99 by Cybermoronic. The only thing is that I cancelled on 1/20 after a shouting match with Bill!
Better leave a paper trail in case they try to pin you with a bogus charge, too. | |
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| | | | | | | | Re: I break with thee... Kathan,
Gaaa! Isn't that just par for the course... can't get a connection going to save their @ss, but have no problem taking your money for service not rendered!
I decided to wait and see what tomorrow brings (literally) because they said that the line tests will be done tomorrow, and if that doesn't happen, then I'll have to talk to them.
Cybermoronic does have a termination fee in their contract along with the spelling or grammar mistakes, but it seems to indicate that it would apply after the service is connected, but doesn't actually say that.
Maybe there should be some auto-termination language in these agreements. Something like, "If Service-provider fails to demonstrate that the agreed-upon network service has been delivered and is operational to at least half the stated bandwidth by 3 calendar weeks from the date of this document, this agreement shall automatically terminate at midnight of the following calendar day". Maybe we should all just start writing this in.  | |
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| | | | | | | kathan
join:2002-12-27
Lake Zurich, IL | Re: I break with thee... I have not actually seen a Cyberonic contract and I definitely have not signed one.
I emailed them and left the a voice mail. My bank says if after 24 hours they do not respond I should formally dispute it. | |
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| | | | | | | | |  heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Re: Digizip group offer status if you fax em your phone bill shouldnt you not let them see a few numbers at the top ? sorry just being precautious still sounds a little iffy..waiting for speed test from param...or results..fro anyone else that got the service. | |
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| Kathan,
I talked to them (cyberonic) today, and they said that my line should be up... even without a modem from them. I found out that they were out of modems for a while. Hence the stall tactics, and the delay in getting my service up.
My X2 DTV modem doesn't get sync on the line, and they said it was because worldcom service hasn't been enabled on it. Do you know if this is BS or not?
[text was edited by author 2003-02-14 01:17:18] | |
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See 7 replies to this post |
| |  Digizip in Denver.... Anyone?
considering digizip in central Denver as well as cyberonic and speakeasy. Wondered if there were any subscribers in my area, either Denver or colorado, who would share their story with a novice. Any advice, tips or suggestions would be welcomed.
At present, 4225 ft from CO with Qwest as telco. I subscribe to MSN Broadband powered by Qwest - DSL deluxe at $49/mo 640/256 w/dynamic IP- Actual rates tested with dsl reports tool avg 220/215 and cnet dsl speed tool 159.
Programs in consideration for 1500/768 kbps ADSL static IP with free router rates:
digizip: $49/ mo w/ 12 mo contract self install n/c
cyberonic $49/ mo no contract add $99 one-time set-up fee
Spoke with Steve K. at digizip and quite impressed with initial customer service. Cyberonic also put together quote in an hour and John P. phoned to answer questions.
Speakeasy is higher priced at $89/ mo and $299 charge for router but offer a rebate. How long before the rebate check arrives is a guess at best.
so any input would help.
thanks
newbie | |
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See 13 replies to this post |
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| | Signed up today Signed up today with digizip for a Wcom 1.5/768, 5 static IP circut. Had a brief phone conversation with Greg@digizip; very pleasant, very quick. He emailed down a signup package for me to fill out and fax back. Also clarified for me the current promotion (free router and no setup fees for self-install).
I had a Covad link on order, but given that they were suffering from facilities issues in my CO, they were asking $30/mo more for equivalent service (1.5/384, 5 static), and I had a less than promising interaction with Covad installation support, I decided to give these guys a shot.
My first impression was most favorable - I sent a query to 'info@digizip...' last Friday evening; Greg answered my initial questions quickly, accurately, and at 6:30am that Sunday morning. Here's hoping all interactions with them are as satisfying. | |
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See 6 replies to this post |
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kathan
join:2002-12-27
Lake Zurich, IL | Order Status
Changed my phone service back to SBC on 1/2.
Submitted SBC "Welcome Letter" on 1/31.
LEC ordered on 2/3.
Received my modem on 2/6. Hooked up and all link lights aglow
LEC commit date 2/17. | |
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| heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Re: Order Status do you need to change your basic phone service? or it will all stay the same? | |
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| | kathan
join:2002-12-27
Lake Zurich, IL | Re: Order Status I had MCI phone service so I had to switch to SBC. You can't get line sharing DSL over MCI phone service. | |
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| kathan
join:2002-12-27
Lake Zurich, IL | I received notice today that I'm installed! I am currently posting from my home where I am enjoying the speed and convenience of Worldcom DSL brought to me by Digizip. Here is a speed test.
»/speedtests/12···45624506 | |
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chex5
join:2000-05-24
NorthEnd BOS | Boston DigiZip DSL Order Status
Moving along, I just closed out my Cyberonic order status, and am starting this one. I placed an order with Param's group order with Digizip today.
Day 1 (2/8): Found out about the deal Param's had with his group order, and decided to switch. Filled out the form Digizip provided, and faxed it to Greg@digizip. Greg got right back to me, with some questions about my order, and I sent him more information, and a faxed copy of our latest Verizon phone bill on the line. So I assume my order will be processing along now.
Thanks,
Chex
--
Sung to the old New England Telephone Ad Jingle: " We're the only one New Eng-Lund, Hell-Ri-zon Tele-phonnnnne! " | |
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See 23 replies to this post |
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| | DirecTV to Verizon to Cyberonic to Digizip
Read about Cyberonic her on dslreports. Ordered end of January. As of today, they are still trying to provision. Verizon told them my line is dirty and they have nobody to challenge Verizon as they are shorthanded. Worldcom said my line is clear. I called Cyberonic a few times. You get two kinds of people.. One kind is VERY friendly and knowledgebale, and the other does not even know what DSL stands for. I gave them a last chance too.. they wanted me to just wait and wait and wait with no end in site. I cancelled with them this morning. I then called and e-mailed Greg at DigiZip. I will let you all know how that goes. Stay tuned.. Ed | |
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See 11 replies to this post |
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| | How to setup up DSL Modem Anyone know if the Cisco 678 needs to setup or is it plug-and-play. All i have is the modem and no other info. | |
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See 9 replies to this post |
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 Frankis chillingPremium
join:2000-11-03
somewhere | digizip questions #1) can you change the reverse dns of your host using digizip? (not forward dns!!!!! i dont give a rats ass about dhs.org, dyndns.org, or any forwarding services)
#2) what type of host do you get by default with digizip? (*.on.uu.net? *.worldcom.com? *.digizip.com?)
#3) it's supposed to be around $50 a month w/no contracts for 5 static ip's right?
#4) is there a setup fee? | |
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| heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Re: digizip questions said by Frank:
#1) can you change the reverse dns of your host using digizip? (not forward dns!!!!! i dont give a rats ass about dhs.org, dyndns.org, or any forwarding services)
#2) what type of host do you get by default with digizip? (*.on.uu.net? *.worldcom.com? *.digizip.com?)
#3) it's supposed to be around $50 a month w/no contracts for 5 static ip's right?
#4) is there a setup fee?
as far as i know everything is free..as the other questions i have no idea lol but i wonder with the s tuff they send you can you set it up for ps2? | |
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| | | chex5
join:2000-05-24
NorthEnd BOS | Re: digizip questions Heh:
I know. I just had visons of Cartman on here yelling about not giving a rats ass. Just cuz' its on TV nowadays doesn't mean that its polite speak. anyhoo...
its cool..
- Stefan
said by Frank:
^shrugs^
it's 2003
last i checked, you could say worse than that on any family station (fox,abc,nbc,etc.)
--
Sung to the old New England Telephone Ad Jingle: " We're the only one New Eng-Lund, Hell-Ri-zon Tele-phonnnnne! " | |
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| | | When can you expect to reach a live person? Who know the most and is the most helpful? | |
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| | Digizip News servers.? Does Digizip have news servers and how does that work.
Can you share files and download?, I just canceled Cyberonic
because they had the worst email servers. | |
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See 12 replies to this post |
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| | anyone get an email from worldcom? I was told that i would get an email from worldcom when my line is ready. My line was to be ready on the 11th however I get no light on WAN LNK. Did any of you get email from wroldcom regarding you DSL status. I may have to call digizip today. | |
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| | | Re: anyone get an email from worldcom? one more thing. i did a test with my DTV Modem and it shows a connection of 1.5/768 but no internet connection. The cisco shows nothing. Just the damn power light stays on. | |
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| | | I didn't get any communication from Worldcom except for the router package showing up on my doorstep. My line went live on the 11th; I plugged the router in a few days prior and when I woke up that morning I had a solid WAN link light. The day after that I received notification from Digizip that the line was up and ready (guess they ran some testing during the interm?)
From my past experiences with DS1/DS3 installations, FOC dates from ILECs are advisory (excuse me: best effort) in nature; if they don't get around to your cross connect you don't have a whole lot of options. | |
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djrobsd
join:2002-01-24
San Diego, CA | RDNS Does anyone know if Digizip will allow me to do reverse-DNS on one of my ip addresses? | |
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See 6 replies to this post |
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| Long Distance for 3.9 cents? Digizip? WayLowLD.com
[text was edited by author 2003-02-15 21:57:23] | |
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| | Configuration script needed for router anyone have configuration script for digizip cisco 678 router. Please paste in forums or email slick2hold@hotmail.com.
thanks, | |
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| | | Re: Configuration script needed for router no offense but you guys SUCK. How hard was it to look to at you router configs and posting them here. Thanks for the "quick" replies. | |
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| |  ITGuy72Permanently DiscoPremium
join:2001-11-01
New York | Re: Configuration script needed for router No offense, but do you always throw a tantrum when you don't get what you want? How about registering on the site here for starters, you might get a little more cooperation. | |
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| | kathan
join:2002-12-27
Lake Zurich, IL | said by xDTVCustomer:
no offense but you guys SUCK.
Why would we be offended? | |
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|  JakCrow
join:2001-12-06
Palo Alto, CA | You don't need the config. | |
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| bd307
join:2002-09-09
San Diego, CA | just know ur IP, Subnet, and Gateway from Digizip, type them in ur computer. Then of course hook up the modem and NIC and that should do | |
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heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Finally put in my order today :) finally put it in..but when i get a reply from greg with the status it said march 24th  but he assured me it would be much sooner than that lol i sure hope so g's well how is everyones pings doing? just curious | |
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| | | Re: Finally put in my order today :) | |
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| | heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Re: Finally put in my order today :) said by FlyboyEd:
Mine turned on exactly on due date. I waited til the end of the day and called and sppke to Mike Dunn to do final config of my router.
there was a prob with the telco but its all squared away and should be on next week i hope, i got my equipment today, you have to call mike to config your router? i wonder if you can play ps2 with it | |
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| | | I had to call Mike because of two reasons... 1. since I was bored wating for service and had the router, I upgraded the firmware of the router. 2. The settings on the router were wrong when it shipped. | |
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| | heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Re: Finally put in my order today :) said by FlyboyEd:
I had to call Mike because of two reasons... 1. since I was bored wating for service and had the router, I upgraded the firmware of the router. 2. The settings on the router were wrong when it shipped.
how do u upgrade it anf what are benefits yea im getting bored too having dsl withdrawls(digi crack) | |
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| | | heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | Re: Finally put in my order today :) wooohoo finally up and running !!!! anyone know how to decrease pings though..cuz there in the 90's : ( i guess its cuz of the dns servers or something? if someone can help that would be great | |
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 ronobI'M Fixin It
join:1999-10-18
Fort Lauderdale, FL | How do I verify fiber on the line? Ordered from Digizip>switch was scheduled,modem was shipped.
Bellsouth cancelled then rescheduled,then cancelled again.
Excuse was "fiber on line" Does anyone know how I verify or dispute this?
All the Wcom prequal sites say I can get service.
I am 1.7 miles from CO according this »/distance_watc···dSKfZnC2
10351 feet.
I find it hard to believe,as I have had DSL in excess of 3yrs thru Telocity/DTV,and they weren't using Remote Terminals back then.
Can't get any info from Bellsouth
Any advice?
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I've been to the end of the internet! | |
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| ronobI'M Fixin It
join:1999-10-18
Fort Lauderdale, FL | Re: How do I verify fiber on the line? Well,I was right-line all copper.
Numerous calls and emails to Bellsouth support were required to get this information.
Seems that for a communication company they do not communicate very well.
As it took 10-11 days to find this out,I had to signup with my second choice.
As this results in a higher cost to me,I am looking for any and all ways to effectively pursue complaint against Bellsouth.
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I've been to the end of the internet! | |
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| | ronobI'M Fixin It
join:1999-10-18
Fort Lauderdale, FL | Re: How do I verify fiber on the line? said by Random Nut:
Now if I could just find the right people to receive this.
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I've been to the end of the internet! | |
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| | Billing & Payment
Ed | |
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See 10 replies to this post |
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| | Can someone in/near Santa Cruz, CA help me out? I've got a friend in Santa Cruz who is considering going with Digizip.
I was curious if someone who lived there or near there and has Digizip service could ping an on-line game server and post the results?
The game server is located at www.thegamebox.net and is in Utah.
From Orange County I get:
26 packets transmitted, 26 packets received, 0% packet loss
round-trip min/avg/max = 43.1/46.5/52.4 ms
I have Cyberonic.
Thanks for the help. | |
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| | | Re: Can someone in/near Santa Cruz, CA help me out I have both Cyberonic and Digizip ADSL. This is a ping over Cyberonic. I am in Menlo Park, CA, just over the hill from Santa Cruz (45-50 miles by car, 30 miles as the crow flies).
I will ping thegamebox.net from the Digizip line a little later and post it, also.
If your friend can get service over WorldCom, no matter which ISP s/he chooses, they should do it. The only other service I know of that is available in Santa Cruz County is SBC/YAHOO. Although, GTE/Verizon has some circuits in 408 & 831.
Later... | |
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heatblazeWhy Is It So Hot In Here?
join:2002-06-26
Los Angeles, CA | installing equipment do you just install the equipment? do you use any of the cd's that are provided in the kit? | |
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| | | Re: installing equipment | |
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| |  Outages?
Thanks,
Ed | |
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| kathan
join:2002-12-27
Lake Zurich, IL | Re: Outages? Are you still down? I don't think Worldcom wants end users calling them directly. If Digizip has a full mailbox it probably means several other people reported outages, too. | |
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| chex5
join:2000-05-24
NorthEnd BOS | Dont contact Worldcom!!! Without going thru your ISP first!
See this thread to see why:
»How can i find my worldcom account#?
You definietly get what you pay for service-wise. If you need/want 24-hour support from your ISP, then you have to be willing to pay for it. For $50/month, you are not going to get the 24/7 kind of support you seem to expect. Go with Speakeasy or Megapath and pay the higher rates if you want that level of support for your line.
For me, I can deal with the 'next-day' outage-service in order to save $400-$600 bucks a year. I can also say this because I have never *needed* ISP support for outages. I have not had a problem outage that lasted more than a hour in the year I have had Worldcom DSL. I've had no need to contact my ISP for a outage, so why pay for enhanced service that I don't use, or need?
- Chex
--
Sung to the old New England Telephone Ad Jingle: " We're the only one New Eng-Lund, Hell-Ri-zon Tele-phonnnnne! " | |
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