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 | | Anon | Re: What's the difference? I don't know about that. But they gave me the exact deal as advertised - 49.95. Didn't say anything about Res. or Biz. but when I check the availablitly on the web, only Biz is in my area. So I assume that's what I got then. | |
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| |  C10ChevyPremium
join:2000-03-18
Griffin, GA
 ·VOIPo
| Re: What's the difference? That means that when you did your prequal from their site and it stated that only biz was available in your area, you just went ahead with the registration. When I got to the part that indicated that only biz was available to me, I remembered from their ISP listing here at dlsreports that biz cost $30 more. I didn't continue with the registration. I signed up with Speakeasy instead. So what that amounts to is that they lost a potential customer because the prequal at their website doesn't match what they've posted here at dslreports. It would seem that their prequal defaults to indicate "business only" if you can only receive IDSL. If I were the webmaster, I'd change this glitch in the prequal to avoid the obvious confusion it presents. Moreover, those of us who frequent and pay attention to dslreports may not know otherwise. | |
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| | | | Anon | Re: What's the difference? It looks like they changed the glitch as when I initially did a prequal, it only pulled up business IDSL, but now it pulls up both Res and Biz. | |
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| Anon | SoFarSoGood It took Bazillion and Covad only 3 days to accomplish something that MegaPath and NP have yet to accomplish in 3 months. We are not installed yet, but NP hasn't even gotten Ameritech to schedule a date. I have never spoken to anyone from NP about a problem they were having - Covad identified the problem and called me 3 times in one day to make sure it was cleared up. So I can't recommend Bazillion yet - but Covad is at least moving things forward. | |
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| Anon | Bazillion - some good, some bad The good:
(1) Very quick install, good coordination between
US-Worst, Covad, and Bazillion. Covad technician
was very, very nice.
(2) Good price for IDSL ($50/month),
plus dial-up option and 400 minutes of long
distance each month. Price includes unlimited
traffic - other ISPs want to charge $10/per
gigabyte of transfer.
(3) Good, consistant thru-put. Speed usually
is between 130-137 kB/sec, out of a max of 144.
The bad:
(1) Tech center botched conversion from DHCP to
static IP, connection down for 1 day.
(2) Tech center accidentally reassigned my PVC
(private virtual ckt) to someone else, connection
went down for a day.
(3) Front line customer support people are not
very knowledgeable and sometimes a little short.
(4) Long hold times when calling for support.
(5) Bazillion accidentally signed me up for
3 DSL line installs instead of one.
Took a couple of days to clear up. | |
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| |  Everything is smooth!
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| | Anon |  Re: Everything is smooth!
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| | | When I checked my e-mail the other day I couldn't believe my eyes, Covad and Bazillion actually got a FOC date from USWest/Qwest in TWO business days!!! Iam scheduled for July 31, I will follow up. | |
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| | | | Re: Everything is smooth! Wow, mind boggling! Qwest showed up 2 DAYS before scheduled! Now, i'm waiting to get my Covad installation appointment. | |
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| | | | | Re: Everything is smooth! You're lucky! I'm in BA territory  Signed up 7-20, got a FOC for 8-23. Ah well... | |
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| | | | | | Re: Everything is smooth! | |
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| | | | | | | Re: Everything is smooth! Yeah, BA sucks. How did it go for you? Did Covad come out yet?
Another thing that sucks is Bazillion doesn't offer dialup in my area. | |
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| Anon | Hidden Facts | |
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| | |  Re: Hidden Facts
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| | | | Re: Hidden Facts | |
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| | | | | Re: Hidden Facts Well, I called Covad and had my appointment changed for Auguest 4th from 3-7 PM. | |
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| | | | | | Re: Hidden Facts | |
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| | | | You mean a 128k upload don't you?
The upload limit is set when the modem locks into the network...it can't be changed. | |
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| Anon |  Which DSL modem?
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| | | Re: Which DSL modem? | |
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| Anon | BellSount and Bazillion? | |
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| | | Re: BellSount and Bazillion? I placed an order on Bazillion's website on 9/14. BellSouth came out on 9/21. Covad cameout on 9/23. So it was a little over a week from start to finish.
-Lee
Marietta,GA | |
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| Anon |  Adventure Begins
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| Anon | Adventure Update (post #2) | |
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| | | Re: Adventure Update (post #2)
Right now it is a race between Verizon (ERR!) and Cox to get me fast access. | |
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| | Bazillion ISDL In Chicago Area | |
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| Anon | Just ordered | |
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| | way to go bazillion!
beside all of these idsl stuffs i got 400 free call to usa and canada from bazillion. what's a deal and way to go bazillion. they also have refer a friend rebate so use my userid as qpham76 to get your $50 sign up rebate when you mention my name so i can get $50 too. | |
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 len
@reverse.mobilenetics | Bazillion's Unservice | |
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| | Go... no go... wanna try again?
I called and asked Bazillion what was up and they said I had some serious technical issues ("load coils" to remove). They also said the fix was up to US Worst. It usually takes a couple of months and dances between Covad and US Worst (now QWorst) to get the service installed. I was welcome to re-submit my order or cancel it when Covad finally let me know about the service delay.
Bazillion was very up front about the issue and asked me if I wanted to keep my dial-up service (@ $14.95/month) while I waited. I said sure- then turned around and called AT&T. I'll be installed in two days with free install and service until 2001. Hmmm... tough decision- NOT! | |
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| | GREAT SERVICE! | |
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| | Looking for feedback on Chicago Bazillion users | |
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| | Anon | Re: Looking for feedback on Chicago Bazillion users | |
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| | Anon | I would like to update my position on Bazillion. I have been using the service now for 4 months. I was plagued by frequent interruptions in service. I was finally able to connect to technical support who contacted covad and fixed the problem over the phone. I am quite happy with the service now. Recommended | |
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| | Anon | I've ordered Bazillion dsl service exactly 8 weeks ago, and still no connection. I first ordered ADSL, but 3 weeks later they got a notification from ameritech that i was too far from the CO. So they canceled my order, without notifiying me -- no email, no calls. Suspicious, i called on the 4th week to learned that my order was canceled without me saying so. I reordered IDSL, and the rep. i talked to said that it would take about 4-6 weeks. Basically, right back to where I started. 2 weeks went by without a single noticed from either bazillion or covad. I called them and finally got a hold of someone after the umpteen tried. For some unknown reason, my order was canceled! Someone inside bazillion apparently sent an email to covad saying that the customer (me) had called and wish to cancel the order. After I got the mess resolved, covad and bazillion contacted me last week saying that a covad technician will be by to install the modem. I took a day off at work to wait for them (they block the hours from 12-5pm). The technician came and found out that there was a problem with the Ameritech line, basically, a "LOOP NO CONTINUITY" problem. I was inform that i would have to wait for ameritech to come out again, then covad would have to come out and do the install.
On top of all this, the customer support over the phone was very unprofessional. As I expressed my frustration, the tech guy said that "I don't know what to do at this point if your phone company isn't doing their job" and that "canceling the order is the only thing i could do". And for some reason bazillion is always having this "interrupted inconvenience" with their customer support line.
It's a nightmare, and at this point, that 400 minutes of LD doesn't even matter to me anymore. I highly suggest that you spend the money on a better service. | |
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| Anon | Guarantees only128k regardless of advertised speed | |
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| | | Re: Guarantees only128k regardless of advertised speed Have you tweaked yet? Maybe your computer is still set up for 56K. Also update your Java. | |
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| Anon | Trouble free
AmP
Silver Spring, MD | |
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| No service, but no outage (knock on wood!) Rockin! no tech support, but it's all good when IDSL works. It hasn't failed yet. I love having the four-port hub, my wife doesn't B!+ch about long hours of Diablo II, and I'm getting about 120kbps(144 advertised, but im 5 miles from the telco) All I need is for tech support to call me back on a email account setup and message size questions (We get three accounts, I only set up one... oh well it beats the heck out of my normal 26.4K
[text was edited by author 2000-10-05 19:40:47] | |
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| | | Re: No service, but no outage (knock on wood!) Try tweaking your RWIN. This site has a download just for that and its easy to install. You should be able to squeeze a few more Kilobits per second in both directions. | |
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| Anon | DSL? Yay nay | |
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| Re: DSL? Yay nay
[text was edited by moderator] | |
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What's the difference?
