 | | C.O.F.S. 1, Bellsouth 0 COFS definitely came thru with what they promised. They even scheduled to have my NID replaced, (free of charge) and it happened without me even being home, and its been smooth sailing ever since. GREAT SPEED, really FAST, they gave us the needed static IP addy's for our WebServer, DNS service, email@hotmetalradio.com, everything we needed at the LOWEST price we could find ANYWHERE.
Our particular business DEMANDS CONSTANT FAST connection to the 'net, and thats what we have thus far!!
A very good business class DSL service overall. Oh, and switchover time from BellSouth was SUPER fast, like TWO days!! | |
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 perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Booo, I wanted to be the first. Thanks Justin, this is just what I was looking for. | |
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 | | | Re: Booo, I wanted to be the first. This is excellent!! | |
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| | perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Re: Booo, I wanted to be the first. Now all we have to do is write our reviews so we can get rid of these directv dsl tags. | |
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| |
| | time for a head count! how many are we?? i saw quite a few snappydsl speed tests with different zipcodes, when i did a speedtest today. | |
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| | | Re: time for a head count! Hey, I am one. It might be a little early to say, but my connection seems to be getting better. I have my fingers crossed I can remain a SnappyDSL customer. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL
| I'm here.
PS, I emailled Faisal to let him know. We may be hearing from him before long.
[text was edited by author 2003-01-21 19:53:19] | |
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|  egodow
join:2001-05-24
Fort Lauderdale, FL | I've got this spot bookmarked. Too bad we have to drill down a couple of pages before getting here. But at least we have a forum! | |
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| | perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Re: time for a head count! egodow, you can set it up as a favorite. Brings you right here. | |
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| egodow
join:2001-05-24
Fort Lauderdale, FL | I'm just thinking that it may not be quite as easy for other Snappy customers to find this forum as say the old DTV forum or some of the other "big guys" forums. Perhaps Snappy could add a link to here from their website? In the members area or in the support area. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Maybe Faisal can suggest something if he comes along. | |
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|  tidalTidalPremium
join:2001-01-18
Madison, AL | i'm here  | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Welcome Tidal. Glad you found us. We are slowly but surely picking up people. | |
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| tidalTidalPremium
join:2001-01-18
Madison, AL | good thing someone posted this because I would have never found it. | |
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| | perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Re: time for a head count! I've tried to post a link in all the Snappy threads. We need to get as many people in here as possible. I don't want the mods yelling at me after all the crying I did to get this. | |
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| harped
join:2003-01-15
Acworth, GA | I am glad to see this forum | |
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| timezone
join:2000-09-27
Fort Lauderdale, FL | just got hooked up today and loving it THANKS Snappy Thanks Chris@Snappy | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | welcome aboard Chris. | |
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| | | I'm here! So far so good! | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Welcome icecold | |
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| hroth4
join:2002-12-23
Cleveland, GA | So far things are fine with my connection. It seems my ping times for BF1942 are somewhat hight with SnappyDSL than with DirecTV but I haven't tried it since Tuesday, so maybe that has improved. | |
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|  gt7697cPremium
join:2001-02-16
The Hive | I am here.:)
(Wish my Forum Preferences worked here.:()
Yeah this is a good start for a forum, maybe we can grow a little and get out of the basement.:)
--
Just my 2 bits. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Howdy GT, you can add the snappy forum to your favorites list by hitting on the button on the first page of the snappy pages. | |
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|  pmayo
join:2001-10-22
Port Saint Lucie, FL | A little late, but I am here. Was on a business trip overseas. Glad we have a space of our own. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Back just in time for the freeze. Welcome to the forum pmayo. | |
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| | | time for a bump. anybody new want to let us know you're here?? | |
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| | | Very happy SnappyDSL customer here in the Miami area. | |
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| | perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Re: time for a head count! Welcome, welcome. The more the merrier. | |
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| | check out the date on the first post!!! perry did you see the date on that first post?? febuary 2001. wonder what old hd that came from?? | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Re: check out the date on the first post!!! I didn't notice it until after I had posted. I don't know where they dug that one up. | |
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| egodow
join:2001-05-24
Fort Lauderdale, FL | Could this have been an old forum database at one time that just got reincarnated? | |
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| | | | Re: check out the date on the first post!!! there is an explanation of how this forum was setup here:
»Site FAQ »ISP Forum List, all ISPs
it is an interesting read. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | For all the work they put into setting this up for us, I can forgive them this one little thing. I sure didn't expect anything this nice this fast. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Thanks speed, that was interesting but, "posts attached to ISPs that do not have a regular forum are culled from other locations" GREAT, does that mean they will be moving all those links I have been putting in all the snappy topics and will wind up in here? | |
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| | Faisal Well, it appears that my connection is smoothing out nicely. Last night I didn't hit a web page that didn't load within a second or two, much the opposite of the day before where 1 out of every 5 pages gave me a "page not found" error. At some point yesterday, I wrote an email to support at Snappy about my issue, although I prefaced it with a warning about how it may be a little early to scrutinize my connection. Around 9pm the phone rang and it just happened to be Faisal. We spoke for some time about what the problem(s) might be and some remedies, if my connection starts deteriorating again. Just plain excellent customer service!!! Thanks Faisal!! | |
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See 14 replies to this post |
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harped
join:2003-01-15
Acworth, GA | Snappy is a Great Choice in the Atlanta area Snappy had me up and going in 10 days. I have a static IP address and the speed is great. I called tech support to have my email activated and my hold time was very short. Wish I had went to Snappy first after being disconnected from DTV. Would have been up and running a lot sooner. Thanks Snappy. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL
| Re: Snappy is a Great Choice in the Atlanta area Harped, go write a review so you can get your snappydsl tag.
PS, just saw your join date, welcome to BBR
[text was edited by author 2003-01-22 15:27:53] | |
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| | | Re: Snappy is a Great Choice in the Miami area I ordered on Friday, and was up on the following Tuesday. Can't beat that. SnapplyDSL is great. | |
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perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Earthlink wants me for dialup...not Just got their cd in the mail today. First 45 days free. Another free coaster, I'll add it to my AOL collection. | |
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| | additional email addresses? ok, i had my primary email setup today and i asked for the personal webspace to be setup also.
so how do you setup the additional email addresses?? am i missing something? the email support page describes a process to do it, but it doesn't seem to be the same program in use now.
any one else try it yet? | |
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| |
| Re: additional email addresses? thanks, faisal. looks like you're in the office pretty early!
i tested my new email and it appears, we can use either "name@cofs.net" or "name@snappydsl.net" or "name@cofs.com" or "name@snappydsl.com". all versions seem to receive mail, is that correct??
[text was edited by author 2003-01-24 08:10:09] | |
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| | |
| Re: additional email addresses? said by speed_change:
thanks, faisal. looks like you're in the office pretty early!
i tested my new email and it appears, we can use either "name@cofs.net" or "name@snappydsl.net" or "name@cofs.com" or "name@snappydsl.com". all versions seem to receive mail, is that correct??
[text was edited by author 2003-01-24 08:10:09]
Yes and a few other domains that we picked up as a result of some acquisitions in the past.
However, we officially recommend that you use @snappydsl.net since all of the others will go 'away' with time. | |
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| | | | | | Re: additional email addresses? "Yes and a few other domains that we picked up as a result of some acquisitions in the past."
sounds like snappy is larger than i thought! | |
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| | LQ vs tracert produce different results here's an interesting observation(trivia). it appears that the "host100" we were questioning only shows up in the line quality test from dslr. i have not seen a "host100" in any tracert i've done in a dos box. "host98" shows up in those occasions. also, a tracert to "host100" skips my gateway address while a tracert to "host98" goes thru the gateway address. both "host" addresses take 26-28ms but "host100" has ttl=63 while "host98" has ttl=253. | |
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hroth4
join:2002-12-23
Cleveland, GA | Game ping times Anyone here playing online games? What type of ping times are you getting with Snappy? I was getting in the 30's on Directv, now the best I'm getting is in the 60's... with many of the ones I used to get faster getting pings in the 100's. | |
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See 18 replies to this post |
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| | dtvdsl just charged my cc. i'm obviously not hooked to dtvdsl anymore, bs knows it, snappy knows it, the dtvdsl news server knows it, but the normal billing date was the 22nd so there it is, $49.99 for the upcoming month of service. the billing dept must be on autopilot. dtvdsl site says they will be shutting down on 1/31/03. funny part of this is the phone number listed next to the billing entry. call that for a laugh, it says we don't want to hear from you, good bye! i told that to the cc service rep, he says that he'd heard that more than once and issued a credit. now its upto dtvdsl to prove i have their service. | |
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See 19 replies to this post |
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| | Intermittent Connectivity / Backbone issues Received the following email from Qwest this morning:-
---------- Original Message ----------------------------------
From: Hosting Level I
Date: Sat, 25 Jan 2003 02:57:55 -0700
>Good Morning,
>
>At this time we are experiencing Internet-wide connectivity issues. It
>appears that this is a Global attack against multiple ISP providers. We
>will provide updates as soon as they are received. Please contact the First
>Touch Response Team with any questions.
>
>Thank you,
>
>Qwest Hosting
>First Touch Response | |
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See 6 replies to this post |
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gt7697cPremium
join:2001-02-16
The Hive |  Advanced Properties of the Modem
Is it tweakable???
I plan on looking at it sometime this weekend, but was curious if there were any other adventurous souls out there besides me.
--
Just my 2 bits. | |
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See 8 replies to this post |
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timezone
join:2000-09-27
Fort Lauderdale, FL | ftp storage?? whet is the addy to get into our ftp storage for snappy?? thanks | |
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| | | Re: ftp storage?? said by timezone:
whet is the addy to get into our ftp storage for snappy?? thanks
Send us an email with your full name and account, to support@snappydsl.net.
Personal Web Space is setup upon request.
-:) | |
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| timezone
join:2000-09-27
Fort Lauderdale, FL | you got it mail on the way thanks!! | |
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| timezone
join:2000-09-27
Fort Lauderdale, FL | hey Faisal... How long dose this take did email on sunday ??? | |
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| | | | Re: ftp storage?? said by timezone:
hey Faisal... How long dose this take did email on sunday ???
Sorry, we have been running behind...still playing catch up.
Please give us a call tomorrow, as a reminder..... we should be able to get this completed for you...
-:) | |
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| | | timezone
join:2000-09-27
Fort Lauderdale, FL | Re: ftp storage?? got it its up thanks alot for ya help!!! | |
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| | I thought I had problems Have you read some of the problems Rapid Systems users are having? Makes my (now apparently ok) connectivity problems look like nothing! | |
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See 7 replies to this post |
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gt7697cPremium
join:2001-02-16
The Hive | Suggestion for FAQs Regarding Snappy DSL
So are there any suggestions as to what should be included in the FAQs????
Any thoughts???
(I imagine we will have to get a mod to help us put it in, and we will likely have to petition Justin as well.)
--
Just my 2 bits. | |
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| | | Re: Suggestion for FAQs Regarding Snappy DSL This is a great idea, although I am not sure what to include. The reviews are such a great indication of what to expect. | |
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| perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | What FAQs? After the modem arrives, wait till the day they promised you service, hook up the modem the way they tell you and surf. | |
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| | gt7697cPremium
join:2001-02-16
The Hive
| Re: Suggestion for FAQs Regarding Snappy DSL Hmm.....if you bother to check the DTV forum there were many questions in the Many SnappyDSL threads that could have been averted if there were FAQs. Obviously we were soo new at the time, and it took Lobbying by you and others to get us this far, that no FAQs were available to help any of us.
Also there is no documentation in anything Snappy sent us concerning what is attached to the Modem, and what might happen if you remove it. (If you find said documentation in your paper work, please post a copy of it because mine was lacking.) I am sure there is more stuff that is not documented that a New User would like to know of before their current service dies. Not that the FAQs should try and be all encompassing, but it should contain what a new user should expect.
If SnappyDSL already has this fine....maybe we can get a copy put here or a link directly to it on their site. It makes no difference to me at all. However, since this is our little corner of space on the net why not set our FAQs apart and try to do something unique.:)
That said.....lets get the FAQs started shall we.:)
_____________
-When should I hook up the modem???
Ans.
It depends. If you have received the modem, got an e-mail from SnappyDSL, and it is the day on which your service is scheduled to go live then you can hook the modem up. But don't be surprised if you hook the modem up and try to surf, that you can't. This is because of some last minute updates to Databases and maybe even a few connections being made. If you hook it up in the morning and set everything up according to the E-mail, then hopefully by the time you get home from work you will be able to surf the net.
If not call Tech support and they will get everything fixed up for you.
-What is the device that is connected to the back of my Modem when I pull it out of the box?????
Ans.
That device is an Excelsus Swapper model S-L1/L2, and it helps the modem Sync up for DSL Service. If you remove it your line will not Sync.
-Will I be able see the Statistics Page of the Modem???
Ans.
It depends on whether or not your LAN setup is in the same IP range on the LAN side of the Modem. If it is then yes when you type in 10.0.0.138 you will be greeted by the Welcome Screen of the modem, and you will be able to browse to the statistics page using your browser.
It is not necessary for your network to be setup in the same IP range of the modem unless you soo desire.
-Where should I go to check my E-mail???
Ans.
It seems SnappyDSL has many sources for you to check your e-mail. They would like you to use "mail.snappydsl.net."
______
This is but a few questions I could think of at the moment. I am sure there will be more, please post your questions and/or answers.:)
--
Just my 2 bits.
[text was edited by author 2003-01-27 22:50:21] | |
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| | | | | Re: Suggestion for FAQs Regarding Snappy DSL FAQ additions:
-How do I get additional e-mail addresses??
Ans.
Fill out and submit the Snappydsl form linked here:
»snappydsl.net/Snappyweb1/Support···mail.asp
-How do I get the Personal Web Space (ftp space) included with my Snappydsl??
Ans.
Personal Web Space is setup upon request. Send an email with your full name and account, to support@snappydsl.net or call tech support.
-Will I be charged for services from my previous ISP after my line is live with Snappydsl??
Ans.
Experience says this is not a yes or no answer. It is best to notify your previous ISP Billing Dept as soon as your line is live with Snappydsl. Technical Depts and Billing Depts are separate and additional charges may accrue because the Billing Dept was not notified. | |
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| | | perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | gt, slight expansion. Most phones use two of the four wires in the RJ-11 plug. The Alcatel modem is set up to use the other two wires for some reason. The swapper is necessary to get the incoming signal to the modem by swapping it from one pair to the other.
Also, it may be necessary to take your router out of the system,set the computer to the correct ip and hook directly to the modem from your computer to get into the modem.
The only mention I could find about the swapper is in chapter 6, page 44 of the manual for the Alcatel.
"ADSL Connector Pinning
Depending whether a Central Splitter or Distributed Filters are applied, the ADSL Line can be terminated on different pins of the ADSL wall socket(s).
Therefore a cross-over adapter might be necessary."
There it is clear as mud.:)
(After reading this again, I guess Alcatel expects all of us to run a whole house splitter and use the second pair as a clean line for our DSL. This way the swapper would not be needed.) | |
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| | news server limitations?? any one here use the news server?? have you noticed limitations on speed or amount per day?? i was just catching up with a few text based groups since moving from dtvdsl a few days ago. i use free agent and have noticed "stop and go" action downloading new headers and messages. netpersec shows high speed bursts followed by much slower downloads. the activity seems erratic. | |
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perryjayOne of the TenPremium
join:2002-01-25
Daytona Beach, FL | Anybody want to bet we get some new posters? Speed has gone down into the 900s and my pings are way up. I wonder if we are getting some more new people on line with snappy? This is my latest line qual test.
»/quality/nil/981753
Guess we will see in the morning. | |
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See 15 replies to this post |
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| | Hey Faisal Which tcp/udp ports does Snappy block if any?
Thanks! | |
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| | | Re: Hey Faisal said by delta_tech:
Which tcp/udp ports does Snappy block if any?
Thanks!
NONE !!!... nothing should be blocked .... | |
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tidalTidalPremium
join:2001-01-18
Madison, AL | Slow-down just now 2/1/03 8pm cst i was down to 400/91 and i was about to call snappydsl but did one more test and its back up to 1200/217 | |
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| tidalTidalPremium
join:2001-01-18
Madison, AL | Re: Slow-down just now 2/1/03 8pm cst slow again | |
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| | | | Re: Slow-down just now 2/1/03 8pm cst I wasn't on at the time but this shows exactly what you are saying. | |
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| | | | | Re: Slow-down just now 2/1/03 8pm cst do you have a graph for this morning thursday 2/6/03 covering 7:30-8:00 am??? wonder if it shows why i was having problems. | |
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| | | | |
| | | | | | | Re: Slow-down just now 2/1/03 8pm cst thanks for the news link! that may be the problem i was encountering. | |
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