| || |
quote:This is direct from »broadband.zoomtown.com
- Posted February 17, 2004.
You asked for more speed, we're giving you more speed! Soon, the speed of your ZoomTown service will increase to up to 3Mbps! Yes, we more than doubled the speed for ALL ZoomTown customers. This includes all levels of ZoomTown service - the basic 768Kbps service as well as the 1.5Mbps HyperSpeed service. Very soon, all ZoomTown subscribers will enjoy speeds up to 3Mbps!
We are in the process of upgrading the entire ZoomTown network to increase the speed in which you surf the Net, making your blazing broadband connection more powerful, more convenient and more fun. You'll get where you're going faster, download music or videos more quickly, play online games and send and receive email with greater speed than ever before.
The best part is, there's no price increase, nothing for you to download or install; the speed increase is automatic. The giant leap in speed is seamless and will occur over night!
Another quote from their FAQ's page
What are we doing to increase your speed?
We are upgrading our entire Network to make your ZoomTown service even faster. All the work is being performed by our Network team so there's nothing for you to do. You will receive an email notification from us 48 hours before your service upgrade. On your scheduled date, we'll make the necessary changes to the network during the night and you'll wake up to an even faster ZoomTown connection the very next morning.
When will my speed increase take affect?
Over the next few weeks we will be upgrading our network for everyone. We anticipate completing the entire upgrade by the end of the 2nd week of March. We will send you an email approximately 48 hours before your scheduled date and let you know when your service will be upgraded. There's nothing for you to do, nothing to download, nothing to install. Just enjoy the increased speed!
Will this speed increase cost more?
Absolutely Not! We're increasing your speed, but not the price. The regular price for ZoomTown remains $41.95 and the discount package prices will also remain unchanged - including our new You Add, We Subtract bundles that include ZoomTown. In fact, if you add additional Cincinnati Bell products and Services, your ZoomTown Bill each month may even cost less than it does now.
I have ZoomTown's 1.5Mpbs HyperSpeed, how will my service and price be affected?
This speed increase affects HyperSpeed customers as well. We are doubling your speed from 1.5Mbps to up to 3Mbps. Even better news - your price for your ZoomTown service is going to be lowered to $41.95 per month! Talk about a great deal - faster speed and lower price! In fact, if you take advantage of our new You Add, We Subtract bundles that include ZoomTown and purchase additional Cincinnati Bell products and Services, your ZoomTown Bill each month may even cost less than it does now!
Will I have to download anything or install any new software?
No. We are doing all the work on the network side. Your speed increase will take place overnight on your scheduled date. There's nothing for you to do, nothing to install, nothing to download. You'll wake up the next morning and your ZoomTown service will be faster than ever before.
New Westell ADSL modem B90-211010-04 I used to have SpeedStream 5667 modem and never had problem with this modem, but during electrical storm fried my previous modem.. I called and request a new modem, but I still'd have to pay 2nd new modem for 99.00 which is no big deal.. that time I didn't know which kind modem was it, since I didn't care to ask. Next day I received the package, I saw the label on the box says WESTELL, and once I opened the package.. I never thought this modem was so such filmsy and all outer plastic, once I plug everything in and I keep hearing creaking noise every time I move around.. that make me think this is so really cheap modem compare to my previous modem... I kinda like it at first becuz it has 10/100.. my old modem only has 10/NA, but anyway I just now notice that modem keep disconnect every once a while, and reconnect at longer time. Than my previous modem.. it doesnt disconnect, and it does reconnect immediamately. I had really terrible latency, pings, connection at this time. At other end and couldn't even ping me at all.. During that time I request for speed increase.. from 384/384 - 1536/768. Once it has been processed the order.. speed increase went on effect immediamately. So I ran off speed test site.. and came back the result to me and shows 651/171.. I did everything I could, no luck so same for at other end..they check curcuit and everything.. nothing has work every well.. I just gave up and next day I went to bestbuy store.. and bought new bridge ATM modem which is SpeedStream 5100, and I set up everything.. all of sudden Im getting excellent latency, pings.., 100% stays online and I re run speed test and result shows 1508/756.. Im all satsify with my another new modem..
Thats pretty obivously WESTELL is the one causing such BS and waste my time to figure what the heck wrong with it..
Btw I'm not Verizon Online DSL customer, I notice VOL customer have WESTELL modem.. and I don't have PPPoE.. thank god!