 
Jim Powers
@golden.net
| DSL vs Powergate The service is capped at 5gig/mo ($10 for every additional 5gig i think) and 10k a second upstream, average download speeds are 30-75kb a second per connection with a max overall throughput of 250k a second. I recently switched to DSL from powergate cable and pay $20 less a month (That's $240 less a year) for much higher speeds up and down with no monthly download limit or shared bandwidth with my neighbours. DSL is in 90% of the areas the powergate service is in but much like cable speeds wil vary depending on your location and the provider you choose. While overall throughput of DSL is lower, the speed per connection, speed of loading webpages and lack of a monthly download cap more than make up for it. Local buyers should compare both services in their area before taking the cable plunge. | |
|
 | 
travisc
join:2001-11-09
Port Perry, ON
| Re: DSL vs Powergate To rebut:
Upload speeds are capped at 192 kbps (24K), download speeds are capped at 3 Mbps (375K). If you were receiving such low speeds (240 - 600 kbps), you should have contacted us. We typically see speeds of 1.3 Mbps and up on the Speakeasy speed tests.
Your lower monthly rate does not include the $200 purchase cost of the DSL modem that was necessary. Further, I assume that you were not a cable TV customer, as the rate is $10/mo. higher for non-cable customers.
As for caps, since SPEEDe is re-selling Bell's service, expect to see caps sooner rather than later. | |
|
tdesouza
join:2002-05-17
Uxbridge, ON
|  Re: DSL vs Powergate
I'm currently a powergate.ca subscriber and I would have to say that I'm pleased with the speeds that I'm getting. I got the service in 2000 and found it comparable to other high speed providers but recently I've found it to be even faster. I've never really thought about checking out what kinds of speeds I get but I decided to this time check out a site bos.speakeasy.net and this is what I got after performing the test 4 times. 1st test: 380kbps down / 36 kbps up. 2nd test: 286 kbps down / 33 kbps up. 3rd test: 543 kbps down / 11 kbps up. 4th test: 611 kbps down / 53 kbps up. You claim that upload speeds are capped at 192 kbps and down loads at 1.3Mbps. Does this mean I should be seeing no less than these values you are reporting?
--
Tim DeSouza | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| Re: DSL vs Powergate That does seem slower than it should be, definitely. I'll get in touch with you on Tuesday, and we'll see what the situation is.
You can also try nyc.speakeasy.net, and I'd also try doing a test download of a large file from a site like msn.com, and seeing what kind of speeds you get. | |
|
| Wodger
join:2002-05-31
Goodwood, ON
| Powergate speed Just ran nyc.speakeasy.net trial and the median rate was 1223/200.
I've used a variety of ISP services and this is the first one that just quietly and efficiently delivers good service, reliable speed and doesn't bother me endlessly with offers, emails, and other "noise". | |
|
ABRman
@powergate.ca | Great Service A great service, reliable and good tech support. Much better than DSL or Rogers Cable Internet. | |
|
Eric S
@powergate.ca
| Eric Scheibling I've had Comptons for awhile and at the start I was rather happy about the performance. Lately however it has been getting bad ... really bad I figured it was just server upgrades and such but nothing can excuse these pathetic results I am gonna cancel Compton if something is not done about this!!! I got 36k modem speeds why am I spending a fortune a month! give me a break, and fix these before I cancel this service.
33/29 4th 16:xx powergate.ca
16/31 4th 16:xx powergate.ca
I live in Uxbridge ON . | |
|
|
travisc
join:2001-11-09
Port Perry, ON | Re: Eric Scheibling We'll get in touch with you tomorrow (Wednesday). All I can say is that we can't fix a problem that we don't know about. | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| I don't see your name in our subscriber database - the account must be under another name. The problem is localized with you, we've got no other reports of anyone else having such slow speeds. We need to know who you are before we can do anything. You can e-mail me at travisc@compton.net and we'll go from there. | |
|
Phil Thompso
join:2002-06-25
Uxbridge, ON
| Good Work "2002-06-25 23:51:02 EST: 519 / 208
Your download speed : 519039 bps, or 519 kbps.
A 63.3 KB/sec transfer rate.
Your upload speed : 208604 bps, or 208 kbps."
I have had Comptons high speed for a over a year now. I have always had a very high connection speed. Your service is reliable and your staff is friendly.
My cable line has been ripped up 3 times in the past several months due to construction behind my residence. However one call to Compton's friendly staff had my problem fixed that same day.
My only regret is that I may be moving out of your service area in the up comming months. Keep up the good work and great service. | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| Re: Good Work Just as a note, I followed up with Phil because that 519 kbps download speed seemed pretty low. I asked him to check some other speed tests and this is what he came up with:
*nyc.speakeasy.net*
First attempt;
2002-06-27 17:57:04 EST: 2029 / 181
Your download speed : 2029737 bps, or 2029 kbps.
A 247.7 KB/sec transfer rate.
Your upload speed : 181274 bps, or 181 kbps.
Seems like broadband .. above the 1mbit barrier!
Second attempt;
2002-06-27 18:03:52 EST: 2429 / 189
Your download speed : 2429934 bps, or 2429 kbps.
A 296.6 KB/sec transfer rate.
Your upload speed : 189161 bps, or 189 kbps.
Seems like broadband .. above the 1mbit barrier!
*bos.speakeasy.net*
First attempt;
2002-06-27 18:00:39 EST: 837 / 181
Your download speed : 837135 bps, or 837 kbps.
A 102.1 KB/sec transfer rate.
Your upload speed : 181438 bps, or 181 kbps.
Second attempt
2002-06-27 18:02:18 EST: 2119 / 189
Your download speed : 2119741 bps, or 2119 kbps.
A 258.7 KB/sec transfer rate.
Your upload speed : 189699 bps, or 189 kbps.
Seems like broadband .. above the 1mbit barrier!
I also tried the following site.
»www.ilcs.net/content/speed/speedtest50.asp
Your line speed:
1457.1 Kbps
178.6 K bytes/sec | |
|
tdesouza
join:2002-05-17
Uxbridge, ON
| Powergate Rules!!!!!! Powergate wins hands down. I'm not a cable subscriber so I pay the extra $10 and I would have to say it's worth it. Powergate has also upped the usage levels to 10gigs both ways and that's plenty I've not heard of any other ISP that will offer this for home service. As for problems I don't really have any at all and when I do it's quickly resolved unlike other providers that tell you your problem is with your computer and not their service. At any rate keep up the good work; for a small company (I think) you sure are taking it to the big guys (BELL). | |
|
|
RodMacpherson
@216.183.x.x
| Re: Powergate Rules!!!!!! Your are right, we are a small company (12 people including the owners). We take pride in being a small, local company and still beating the pants off the competition. 
We do our best to bring you the absolute best internet and television experience available. I'm glad to hear that you are enjoying it. | |
|
Yoda2003
@207.236.x.x
| Comptons Cable = Slow Downloads and a busy Network Compton Communication's Powergate cable service is the worst ISP I have ever seen. Their download speed was slow, and their network was constantly clogged and busy. I asked them to come to my house, I sent them e-mail, I even captured video of how slow my downloads were and how they would be fast at other times of the day. Eg. @4 PM I could download at 60Kbps, and @2 AM I could download at 300 Kbps. They simply wouldn't recognize their network is too busy and it needs upgrading. If you plan on getting this ISP I hope this paragraph will dissuade you! I changed to Sympatico ADSL! It is much better and is available in the same areas as Powergate. Please do not use this ISP as you are only ignoring the blatant ingorance of these people at Powergate. | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| Re: Comptons Cable = Slow Downloads and a busy Network Hello Aaron,
Yes, you sent us that information, and then told us you were leaving to go to Sympatico Ultra (which is $27 per month more than our service) anyway. Under those circumstances, we chose not to go investigate your problems. If I remember correctly, you sent the captures after you told us you were leaving, so how seriously did you expect us to take your problem? We actually had technicians that were going to stop by your house the day you told us you were leaving.
Do you mean 60 kilobits or 60 kilobytes? If at the best of times you were downloading at 300 kilobits per second, that's not real impressive, and somehow I don't think that's the case.
In any case, we recently upgraded our backbone connection by 50% and further upgrades are on the way. I'm glad you're happier with your current provider - that's the great thing about competition.
[text was edited by author 2003-05-14 15:28:38] | |
|
| |
Yoda2003
@sympatico.ca
| Re: Comptons Cable = Slow Downloads and a busy Network Yep Sympatico is much better, I get unlimited bandwidth, I can download at 350 kilobytes per second steady no matter what time it is. Also, what would this technician have done? Perhaps pinged a few servers and tested download speed? We already know it wasn't a problem with the line as I could get full speed early in the morning! Also, I was talking in kilobytes, not kilobits. Sympatico is much more reliable, and that extra 27 dollars give me 640 kilobits up compared to 192. Also can't beat that dynamic IP it sure beats changing the MAC address. But then again uncapping is tempting, but when it comes down to it I want reliable internet. I think everyone already knows about the speed and reliability problems common with Cable internet. | |
|
| | |
travisc
join:2001-11-09
Port Perry, ON
| Re: Comptons Cable = Slow Downloads and a busy Network There is a 20 GB cap on Sympatico Ultra.
You're not a cable technician, nor am I, so I don't presume to say what he would have done. The point is, you chose to not give us the opportunity to fix the problem. There could have been something physically wrong with your cable lines. You had an opinion as to what was wrong, which was unproven, and chose not to have us try to solve the problem. Since you're not qualified to diagnose problems in a cable plant, your analysis of the reasons why you weren't getting the speeds you felt you should isn't valid.
Our IPs are dynamic, though they don't release very often. Most Internet users seem to like having an IP that doesn't change very often. Those who get themselves banned from chatrooms and such seem to be more fond of dynamic IPs that change frequently.
I'm afraid that it's not possible to uncap our service, and I seem to recall a conversation we had in our online help function where you were asking if it was possible. In any case, if someone did it, we'd catch them quickly.
Since it's been 6 months since you disconnected, you can't really speak to the status of the service today. As I said, significant upgrades have occurred and more are planned, so your review is out of date.
I'm sorry that your experience with our service was less than optimal. Given that it was so long ago, however, it might be time to let your grudge with us go. | |
|
| | | |
Yoda2003
@sympatico.ca
| Re: Comptons Cable = Slow Downloads and a busy Network You need common sense, not a technician to notice that you can download 300kilobytes/ps @ 2AM and 60kilobytes/ps @ 4PM. Obviously not a problem with the line. Also, my friend who lives down the street, pings about twice as high as me. Pretty crappy service Powergate is, keep it simple stick with Sympatico. | |
|
| | | | |
travisc
join:2001-11-09
Port Perry, ON | Re: Comptons Cable = Slow Downloads and a busy Network Well, I'll let people draw their own conclusion based on what's been written in this thread. | |
|
| |
ex-powergater
@sympatico.ca
| I had no problems with Powergate what so ever when I had the service. Usual download speeds from most servers were always around 300-400ks, while downloading from the right servers I could get upto 700-800ks steady.
Currently with the Sympatico Ultra I never get over 350ks steady. And my bill is always about $100mnth due to it being $70mnth plus $30mnth in bandwith overcharges.
I only had a problem with my connection once and it was fixed that day.
The only reason I don't have Powergate anymore is I moved out of their service range. | |
|
|
Yoda2003
@sympatico.ca | Don't try and make this post irrevelant by saying I'm being unreasonable, as I am not. | |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: Comptons Cable = Slow Downloads and a busy Network I'm not saying you're being unreasonable. I'm suggesting that you're not a good current barometer of the quality of the service at this time, since you disconnected more than six months ago. | |
|
|
Yoda2003
@sympatico.ca | Note I also said my friend currently has the service and yes I have seen it recently and yes he is on my street. | |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: Comptons Cable = Slow Downloads and a busy Network I guess the irony is that we did find that the upstream in your area was too crowded, and we split it about a week ago. If only you had stayed on, we might have found the problem sooner.
Oh, we're increasing the upload to 400 kbps, too. | |
|
|
Yoda2003
@sympatico.ca
| Well I figured as much but it's good you finally fixed the problem. My friend will be happy and I'll soon be getting Sympatico for $59.95 a month with unlimited bandwidth. So really I'm paying 20 extra dollars for 640 over 400 kbps. Right now I think I'll check out my friends cable because it's oftly tempting to change back to Powergate again. | |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: Comptons Cable = Slow Downloads and a busy Network Yes, I see they're offering Ultra at $59.95 with a 12-month contract, and unlimited bandwidth. We're raising our caps to 40 GB. Basically that will affect about 0.7% of our users, based on typical patterns. | |
|
|
Yoda2003
@sympatico.ca
| Well you must have lived in an area that isn't busy. Also unlimited bandwidth is standard now without a contract when you have Sympatico Ultra. My bill for Sympatico now is a steady $60 per month and I think the extra $15 for month is worth it. Although right now I must admit I am having some reliability problems with Sympatico, PowerGate was always there at least even if the speed wasn't the greatest. | |
|
Yoda2003
@sympatico.ca
| PowerGate is slow! Well Powergates still going slow as usual for my friend He had the exact same problem as me... well actually as everyone subscribed to PowerGate. Download speeds on weekdays in the morning (little usage) are fast and speeds on Saturday afternoons (heavy usage) are incredibly slow. Also, PowerGate technicians will try and say stuff like 'it's a problem at your end' or 'most likely something wrong in only your neighbourhood' but nope, its everywhere. Don't buy Powergate, its a waste of money and besides Sympatico's DSL and ADSL services with unlimited bandwidth are much faster and ping times are also much better for those of you into gaming. Do not buy PowerGate. That is all... | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| Re: PowerGate is slow! Tell me who your friend is, and we'll check it out. I had someone do a speed test the other day that came back 2967/377. I did a series of speed tests on the network where I consistently got 2200 kbps download and more, during busy times.
I know what our technicians say, and they don't say that. Has your friend ever even called us?
I'm getting more than a little sick and tired of you popping in here and posting your unsupported nonsense. Put up or shut up, son. | |
|
| | 
Yoda2009
join:2003-10-07
Toronto, ON | Re: PowerGate is slow! Consistently get 2200 kbps down and you advertise 3000? Sounds good!
Someone got 2967/377 on a speed test?? WOW!! New Powergate record. Too bad you advertise 3000/400.
GL staying in business PowerGate! | |
|
| | |
travisc
join:2001-11-09
Port Perry, ON | Re: PowerGate is slow! (sigh)
Again, put up or shut up. | |
|
|
Yoda2009
join:2003-10-07
Toronto, ON | What does that even mean? Put up evidence? All that information was taken from your previous post so I don't understand what your trying to say. | |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: PowerGate is slow! Read my first post, in response to you always telling us what your friends say. Tell me who your friends are, and I will personally investigate their problems. | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| Yoda2003 in Sympatico Forum: Automatically signed up for Net Services? Why did I just get two e-mails saying I have signed up for Antivirus and Firewall services? I did not request these ever. Why?
Yoda2003: Okay I just logged into the Customer Care and cancelled them both but I'm still pissed. I'd better not get these put on my bill
Yoda2003: Sympatico is stooping pretty low by doing this. This just isn't fair to customers. Imagine the complaints they'll be receiving. Adding extra services to a customers bill? Isn't that illegal?
Glad to see they're making you happy. | |
|
|
Yoda2009
join:2003-10-07
Toronto, ON
| Turned out it's free and to be activated you have to download the software anyways so I'm okay with that it as a misunderstanding. At least Sympatico works as it's supposed to  Can't say that for PowerGate though :| | |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: PowerGate is slow! I'll stop sniping back and forth with you at this point, since nothing is being gained. | |
|
Mark20
@sympatico.ca |  PowerGate upload/download caps?
| |
|
|
LaserLight
@proxyweb.net | Re: PowerGate upload/download caps? Powergate is 20GB up/down total. I would advise you get Sympatico. Cheaper, faster, and no upload or download caps. | |
|
|
travisc
join:2001-11-09
Port Perry, ON | PowerGATE is 40 GB upload/download total, fairly loosely enforced. Our price is essentially the same as Sympatico, and our service is 3000 kbps down, 400 up. | |
|
|
|
See 9 replies to this post |
|
sakic19
join:2003-12-19 | Xbox compatible? Is Powergate Xbox Live Compatible? Was just wondering because I had trouble trying to connect today to Xbox Live. If it is not compatible is compton trying to make powergate compatible? | |
|
|
travisc
join:2001-11-09
Port Perry, ON | Re: Xbox compatible? Any high-speed Internet service is compatible. Send an e-mail to techsupport@powergate.ca with the problems you're having, ask them to forward it to me, and I'll check it out. | |
|
|
Yoda2009
join:2003-10-07
Toronto, ON | Perhaps your connection is too unreliable and slow. | |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: Xbox compatible? You frustrate me, I'll give you that. | |
|
scorpion67
join:2004-04-23
Port Perry, ON
| Speed
with my speed and as it turned out was NOT because of Compton it was due to a registry error.However,..that being said.I still seem to be getting these results. 2004-04-27 08:45:34 EST: 4454 / 628
Your download speed : 4561597 bps, or 4454 kbps.
A 556.8 KB/sec transfer rate.
Your upload speed : 643742 bps, or 628 kbps.
Now, I'm not bitching about it, but, I would like to know what the average should be for Powergate plus, and just how accurate are these tests? Oh, and one other thing.Yoda, quit your bitching about Compton,you sound like a child and I really doubt anyone gives a shit! Thanks, and have a swell day.:) | |
|
|
See 9 replies to this post |
|
scorpion67
join:2004-04-23
Port Perry, ON
| check this out!
Your download speed : 7887835 bps, or 7702 kbps.
A 962.8 KB/sec transfer rate.
Your upload speed : 806668 bps, or 787 kbps.:D
A couple of days ago my connection speed was down to 1,kbps.
So I called Compton to see what was up.I thought it must have been on there end because I had the same effect on two computers.Turns out I messed up my registry settings.
Before I had realized it was an error on my part I had spoken to TRAVISc at Compton who in turn had a Tech come out to my house to check out the problem.After he did some testing of his own on my computer and connection as well as on his own laptop I decide it was most likely a registry problem seeing as the connection was fine on his laptop computer, and it was(just goes to show that you shouldn't play with registry settings unless you know what your doing) Because I ALWAYS back up important data I figured a reinstall would be the easiest and I'm my opinion the fastest way to solve my connection problem,(simply because I couldn't figure out how to fix the registry ) it did. And Compton did some work on there end of it as well.Now my connection speed is ABOVE
what they advertise it as being, ....Good job guy's.
Would I recommend Compton to any one looking into internet connectivity? your damn right I would.I've dealt with other ISP's before and non compare to the kind of customer service I get from Compton.Compton has never given me the runaround,They've responded quickly to any of my questions internet or digital cable service (and it's very rare that I have any problems with either)and most important to me is they don't have an attitude problem like some other company's do when you call for help.,..Yep, I'm very happy with Compton.
A satisfied customer. | |
|
scorpion67
join:2004-04-23
Port Perry, ON
1 edit | Still going strong 2004-04-29 08:53:10 EST: 6088 / 824
Your download speed : 6234432 bps, or 6088 kbps.
A 761 KB/sec transfer rate.
Your upload speed : 843941 bps, or 824 kbps.
Connection speed still going strong
Yada2004,..can you say,......Faaaasssssttterrrr than Sympltonpatico!!!!!!
Just out of curiosity I haven't seen any postings from YADO2004 recently,..is that because he hasn't been around , or just that he is having a hard time finding something to complain about?
Hmmmm,....curious | |
|
Yoda2009
join:2003-10-07
Toronto, ON
| Hmm, hmm... »/speedtests/46···83732282
Not bad not bad. Some sites are hella-slow though like downloading off microsoft.com. I know it isn't Microsoft's fault because I can get 430kb/s on Sympatico. Also, I think my Dad signed up for some deal where you have to pay $20 per month, for 4 months. What are the bandwidth restrictions on that? | |
|
|
travisc
join:2001-11-09
Port Perry, ON
| Re: Hmm, hmm... What's the routing like to Microsoft? If there's any obvious problems in there, I'll try to address them with our upstream.
He's probably paying $19.99 per month for three months which I think is the current promo for the 4000/640 service. No restrictions other than our 100-Giggish soft cap. | |
|
|
Yoda2009
join:2003-10-07
Toronto, ON
| Hmm the first few hops seem rather laggy. Looks like Powergate's network to me. I know on Sympatico my first few hops are always at least half that. Any advice? Or is it your problem? Modem seems to messing up every once in a while too, all the lights start blinking and it appears to reset, which takes about 20 seconds to get connected again.
Tracing route to www2.microsoft.akadns.net [207.46.144.222]
over a maximum of 30 hops:
1 16 ms 9 ms 10 ms 10.101.0.1
2 20 ms 26 ms 21 ms 206.221.252.249
3 9 ms 13 ms 11 ms ATM7-0-63.WANA-TOROON.IP.GROUPTELECOM.NET [216.1
8.63.45]
4 66 ms 64 ms 64 ms 66.59.190.57
5 104 ms 79 ms 73 ms 66.59.190.46
6 81 ms 71 ms 71 ms POS8-0-0.PEERA-STTLWA.IP.GROUPTELECOM.NET [66.59
.190.30]
7 66 ms 62 ms 62 ms gig6-0.core1.sea1.ntwk.msn.net [207.46.40.1]
8 64 ms 64 ms 65 ms pos7-0.iusnixcpxc1201.ntwk.msn.net [207.46.36.66
]
9 65 ms 70 ms 67 ms pos1-0.iuscixwstc1201.ntwk.msn.net [207.46.155.1
7]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * vlan102.iuscsecurc6m01.ntwk.msn.net [207.46.129.169] reports: Des
tination net unreachable.
Trace complete.
| |
|
| |
travisc
join:2001-11-09
Port Perry, ON | Re: Hmm, hmm... Yeah, those first two hops would be us - not what I would like to see. What street is your dad on? And which modem were you given? | |
|
| | |
Yoda2009
join:2003-10-07
Toronto, ON
| Re: Hmm, hmm... said by travisc  :
Yeah, those first two hops would be us - not what I would like to see. What street is your dad on? And which modem were you given?
He's on Nelkydd Lane and the modem is a Com21 Doxport. New subdivision too, I don't know if that means anything. | |
|
| | | |
travisc
join:2001-11-09
Port Perry, ON | Re: Hmm, hmm... IM me the MAC address if you can. It sounds like it's not staying locked on, in which case there's either a cable problem or the modem is faulty. If it's the modem, I'll get a shiny new Motorola for you. | |
|
ralexander
@66.59.x.x
| Scattered latency I'm posting this in the expectation that our good friend Travis will respond, as he seems to do quite a bit (cheers to that, by the way.)
Anyhow, there's a few things I'd like to check up on:
I'm currently using your Powergate Plus service - 6000/800 which at times definately works as advertised. However, just now at 1:30pm I tried to get a download from your downloads.powergate.ca page and I couldn't break 300k.
Doing a bit of a ping test I see it can drop as low as 8ms and randomly spike up to and over 100ms occasionally. I've got an Ericcson Docsis modem here.
A few other q's as well - What exactly is the newsgroup limit? On another note, I almost shat when I saw your newsgroup provider was Giganews! Cheers to good taste in NG providers. Giganews is my 'paid' provider whom I purchase 10gig a month from for fills and the like - however, it seems my access to them has been cut off.
I'll be flat honest here - I am a heavy user, no matter how you look at it - In fact, given the opportunity I'm sure I could probably rank #1 in used bandwidth for your company. I'm sure that's not what you look for necessarily, but what I'm saying is that I like your service, I like the fact that it's not Rogers or Sympatico (give the lil guy a chance eh people?) - And I'd be willing to toss more moneys your way to keep us both happy. So bridge the gap, what can I do to keep those nasty limits away from me and my account?
Anyhow - If you could fill me in on this, I'd appreciate it.
MAC = 00:50:BF:95:F2:FB
TIA,
miR
»www.nycfragginfiber.com | |
|
|
See 7 replies to this post |
|
travisc
join:2001-11-09
Port Perry, ON | Experience since upgrades? Anyone have any comments to share on any changes they've experienced in their service since the upgrades we implemented a few weeks back? Good news/horror stories? Let me know. | |
|
MikePQ
join:2006-01-03
| How would you rate Compton Communications service? Hi all,
I am thinking at switching to their cable and PowerGATE Residential internet.
Currently I'm using Rogers for TV and Sympatico DSL.
I am mostly interested if they are reliable and how quick they respond to issues.
Thanks
Mike | |
|
|
See 15 replies to this post |
|
gslice
join:2005-02-18
Canada
| Current caps? I noticed new specs on the powergate packages. The 10mbit is very impressive. kudos to compton for always pushing the envelope.
What can customers expect in terms of a monthly cap on that high-end package? I know compton only keeps low-enforced soft caps but with that much bandwidth and a package aimed at downloader doing 200gb/mo isn't hard to imagine.
Does anyone on here have this service yet? What are real-world speeds for the average Uxbridge resident? | |
|
|
travisc
join:2001-11-09
Port Perry, ON | Re: Current caps? We usually only tend to look at people when they go over 100 GB in a month, but that's not a given that we would even bother with that amount. 200 GB probably isn't going to bother us too much. | |
|
jhaygood86
join:2005-03-01
Marietta, GA
 ·AT&T Southeast
| Powergate rules (so far) My fiance and I recently got a place in downtown Port Perry, and I have to say, for the most part, Powergate rules. The only problems I have is the relatively slow access speeds to the US (since I do some work remotely from home) (I was on Comcast's 8 Mbps tier with Powerboost in Atlanta prior to moving).
I'd like to say keep up the good work! The technician was really friendly and understood our one concern, which was with TV (that the fact that my fiance requested an HD receiver was ignored when she called on the phone) not Internet. | |
|
|
travisc
join:2001-11-09
Port Perry, ON | Re: Powergate rules (so far) We're doing some upgrades later this year that will hopefully solve any issues you might be seeing to the US.
If you wouldn't mind PMing me, I'd like to know more about what happened with the HD receiver thing. | |
|
|
|
|
