| |v_lestatThe Blood Is The Life
sick of cable one's pricing!!! ive friggin had it,, i dont know about else where in the usa but here in iowa they charge 65$ with modem for 1meg down 200 up now im moving 5 hours away and the cable company there offers digital cable tv,, 1 premium package and 1500down 128up cable for friggin 49.99
cableone here wants 80 bucks/mth for a similar package and only 1meg cable.
i think its about time cable one start using industry standard pricing,, this is such fvcking bullshit,, not to mention my lines here are always fvcking up
a petition is needed,, mass emailing to all cable one customers showing national price comparisons to force them to lower their prices or raise their speed.
From an insider Heya everyone here on DSL reports! Its good to finally be talking to everyone here on a more casual basis then what Im used to. I have actually worked for CableOne Ive seen their service plans, their pricing and their problems.
I agree with a lot of people who say the pricing is a bit steep but keep in mind the areas CableOne services. Most of these areas are in the middle of nowhere, hours away from anything resembling a city. Most ISPs dont bother to lay lines or provide service for these types of locations; they all deal with the 1 million + populated cities. Cable One has actually found their niche in providing service to these rural areas though.
Ironically, providing service in areas like Fargo, Texarkana, Show Low, etc. isnt cheap. In more densely populated areas they can lay a few miles of cable and be able to cover about 100 people. In the majority of areas CableOne serves though, if they only lay a few miles of cable they would only be able to cover about 2 people! Imagine how much 2 people would have to pay to cover those costs!!
CableOne also has some of the best support Ive seen in any ISP. Try calling up COX or AT&T and seeing if you get people in those companies that are willing to sit on the phone with you for hours on end and try to resolve your problems. CableOne also isnt huge like other ISPs are, so if there is a problem in your area you can be sure they know about it and will fix it as soon as they can.
One thing I find comforting about CableOnes service is that the people who fix the local CableOne problems live in the same small communities that the people who call about the problems are from. Unlike large cities where you call about a problem and some random guy youve never seen before and will never see again comes by and does a half-assed job fixing the problem, if you get a CableOne service call theres a god chance Bob from up the street will drive up in a CableOne truck and have a look around at the wiring. Trust me when a person in a customer service position has to come into contact with the customers outside of the job, they try even harder to please them on the job!
Bad service, slow speed, below industry standards I have had CableOne service for about a year now, and I have been very dissatisfied with the service. I had CNSP DSL service when living in Albuquerque, and I must say -- There is no comparison.
My CNSP DSL service went down one time in two years. This was due to a hardware failure on Qwest's part. Cableone has gotten better, as they were going down a minimum of one day per week, and now it's about one day per month. Upon contacting customer support, I find there is no 24 hour support. If and when you do contact a customer representative, you are informed that there is a problem on the provider's side.
When ordering CableOne service, I was assured I would be permitted to run servers on my current plan (Residential 1500/200 plan). I have discovered this is not true, and the SMTP port has been completely blocked from sending data.
Shoddy service, shoddy provider. This company is by far the worst broadband provider I have ever seen, or dealt with. I am now looking into SDSL service to replace the horrible cable service CableOne has overcharged me for.
Cableone users in Boise Idaho! Quick Question! There seems to be alot of cableone Boise, ID users in this forum, so that I'd ask this of all of you. I just moved here to Meridian, ID from california. Had cable for years down there and DSL, so I have experience in both areas on the good and the bad from both. The last week or so that I've had cableone cable, for the most part its been outstanding in all areas, speed, reliability, uptime, etc...
The only thing is though, I play multiplayer games online. And ping's to all servers are very high in general. Higher than they should be. I've done tracert's and used Visual Route to find the source of the problem. And it appears to me that it's AT and T. My pings to my first hop are around the 5-15 range. Which is excellent of course. But then once it leaves the cableone network, it immediately goes up from that 5-15 range and hits anywhere between 45-70 or so at the very next hop outside of cableone's network. From then on it stays in that range, increasing ever so slightly till it hits its destination. As a result of this my pings are much higher than they should be, which of course really really sucks. Just wanting to hear anyone else's thought's on all this. Maybe this is a temporary issue. Or has it always been this way...? Many thanks in advance!