 | | Modem Levels My Motorola 5120 modem readings are: Downstream SNR=38dB, Downstream Power Level=19 dBmV (should be 15 to -15; optimal 8 to -8), and Upstream Power Level=26 dBmV. Downstream power seems a little high, not sure what is causing that. It had been 14-15 dBmV until I recently ran a dedicated line from my outdoor box to the modem (RG-6) and removed all splitters and diplexers. My upstream power went from 36dBmv to 26 after I installed the dedicated line. Internet speeds are good (10MB download) but pages seem a little slow opening and completing. Should I be concerned about these readings? | |
|
 |  tenpin784I Went To The Dark Side?
join:2001-03-30
Calera, AL | Re: Modem Levels Your levels were good before you ran those lines. If your ustream went from a 36 to a 26, chances are your downstream went from a 9 to a 19.
That downstream power is a little hot, and your upstream power is low. With it that low, the headend could have trouble deciphering your modems signal from the noise.
I would hook it back up the old way.
--
Dream as if you'll live forever, live as if you'll die today.
Disclaimer: These are MY comments, my employer cant be held responsible. | |
|
| | | | Re: Modem Levels I separated my lines; one for cable modem directly to the cable box outside, the other a direct line to an HD satellite dish. I thought it would be better to have a direct line from the cable box to the modem without any splits? Also, I did that since DirecTV said they could not do HD with a diplexer to separate sat and cable. Tonight, my downstream is 22dBmV. Could it be anything in the outside box or on Metrocast end? | |
|
| tenpin784I Went To The Dark Side?
join:2001-03-30
Calera, AL | Well, if you have no splits or anything, that is pretty normal. Splits lower your downstream / raise your upstream. The levels coming from the line are high like what your seeing to make up for splits/line loss in the house.
--
Dream as if you'll live forever, live as if you'll die today.
Disclaimer: These are MY comments, my employer cant be held responsible. | |
|
| | | | Re: Modem Levels So, nothing to worry about or call a tech out for? | |
|
|  ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4 | I have the same setup in my house. The cable internet comes into the basement and I have it going to the cable modem directly. DirecTv comes into the house and into a SWM which splits the DirectTv so I only need one coax connection instead of two. | |
|
 billh491
join:2001-08-09
Pomfret Center, CT | Speed test No one was at work today due to well, school was closed. So I had the network to myself, I did a speed test and pretty much maxed the test out. Did an other and got the upload to 80.
Sure would be nice to have anything close to that here at MC | |
|
|  Chick
join:2000-12-27
Waterford, CT | Re: Speed test said by billh491:No one was at work today due to well, school was closed. So I had the network to myself, I did a speed test and pretty much maxed the test out. Did an other and got the upload to 80.
Sure would be nice to have anything close to that here at MC
Dream, Dream, Dream!  | |
|
| | | A friend of mine, who has Cox, sent me this. Not bad for residential broadband. Very nice upload speed.
| |
|
| |  visitor
join:2001-07-26
Manchester, CT | Re: Speed test Hey Bill... CEN will be coming through with new equipment over the next year or so. 10G backbone to the street and 1G Ethernet copper or fiber handoff. Should be able to push more than 100Mbps at that point as long as your firewall and network equipment is ready.
--
One minute... and Clarkson still sux! | |
|
| billh491
join:2001-08-09
Pomfret Center, CT | My office is on a 10+ old swtich so no gigabit but that should be an upgrade i talk to my boss about. | |
|
|
 Jeff G
join:2001-07-31
Dayville, CT | Bill Up Again?? SO my new internet only bill now 50.27 modem rental now $5.00 time to buy my own. WHats the current model to get? | |
|
| tenpin784I Went To The Dark Side?
join:2001-03-30
Calera, AL | Re: Bill Up Again?? Go for a DOCSIS3.0 modem.....SB6121 or if you want better future proofing, the SBG6580. The 6121 supports 4 downstream channel bonding, the 6580 supports 8 channel bonding, so your set for a while if you get the 8 channel one. It is also a wireless-N modem.
Edit: I have no information on the Zoom D3 modems, other than I know other MSOs use them.
--
Dream as if you'll live forever, live as if you'll die today.
Disclaimer: These are MY comments, my employer cant be held responsible. | |
|
| | | I have the SB6120 and it handles the max that Metrocast can offer.
»www.amazon.com/gp/product/B001UI2FPE
The newer model is the SB6121. Reading the comments on Amazon, I don't see a big improvement in the SB6121. | |
|
| | tenpin784I Went To The Dark Side?
join:2001-03-30
Calera, AL | Re: Bill Up Again?? Only thing I have noticed is a different case.
They 6120 and 6121 even take the same firmware. | |
|
| |
 nelamvr6High-End HeadphoniacPremium
join:2000-11-28
New London, CT | No signal at all on Ch 403 in CT I live in New London, and right now on chs 403 and 404 I get absolutely no signal at all. Just a black screen... | |
|
| | Use as a TV Tuner... I want to use this unit as a TV tuner. Most tv's dont have 2 cable inputs and I want to use both the outdoor tv antenna and cable. If I purchase this unit do I have to subscribe to TIVO? | |
|
|
| Chick
join:2000-12-27
Waterford, CT | Re: VOIP Service I have used Vonage for many years and think it is great. Check out paying by the year and if you take one of the limited use accounts remember calls to you, 800 calls, etc do not count towards the total. Unless you have teens in the house you will be amazed how little time you actually use.
If you have a power failure or a cable failure calls are automatically switched to your cell phone or any number of your choice.
Metrocast has their own VOIP service which many people seem to like as well. Check out the total cost though. | |
|
| ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4 Reviews:
 ·VOIPo
| I have used Vonage, Viatalk and Voipo with Metrocast and they all work well. You may have the occasional hiccup here and there but for the savings it's well worth it. Currently with Voipo for our main lines and they run some good promotions, with paying upfront for 2 years of service it averages out to be about $9 a month or so. I also have one line with Viatalk as well, they are monthly but great service also.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org | |
|
| Chick
join:2000-12-27
Waterford, CT | ]I forgot to mention another thing that is important to me is which companies have real 911 service that connect you directly to the dispatcher in your town and not a third party. | |
|
| | | Another option, if you're technically oriented, is to get a VOIP phone, like this:
»www.amazon.com/Cisco-SPA-501G-8-···086954_3
Note that these are not easy to set up.
And use sipgate:
»www.sipgate.com/
Although it looks like they aren't taking new customers right now due to lack of numbers. I use them and buy outgoing minutes. Incoming is free. Outgoing minutes never expire, so it's not like a monthly bill. As Chick said, they last a long time. | |
|
nelamvr6High-End HeadphoniacPremium
join:2000-11-28
New London, CT | Layoffs in Waterford Just saw on WTNH that there will be a dozen layoffs in the Waterford office.
Sorry to hear that guys, that sucks! I'm hoping you guys won't be out of work for long... | |
|
| | Upgraded Speed to 18mbs.. now just inching above 10mbs I had 10mbs service getting 6mbs usually.. just upgraded to 18mbs and I'm only gett now 11mbs - feel like I should only be paying for the 10mbs at this speed. What gives?
Speed Test #99761635 by dslreports.com
Run: 2011-11-28 17:44:17 EST
Download: 11042 (Kbps)
Upload: 1851 (Kbps)
In kilobytes per second: 1348 down 226 up
Tested by server: 60 java
User: 2 @ dslreports.com
User's DNS: metrocast.net | |
|
| | | Re: Upgraded Speed to 18mbs.. now just inching above 10mbs Turned out to be an older modem. Funny thing is I new this - and I asked the tech support chat guy when I was thinking about getting the upgrade if I needed a new modem. He said no. Then I asked again when I called up to upgrade and the woman said no. I then spent last night running tests and chatted with tech support again and they moved my ticket to support tier 2 and they came back minutes later that I needed to upgrade my modem. My modem now is model SB5100 my older model was SB4200 (or SB4100 i don't exactly remember)
Hope this helps someone else.. | |
|
| billh491
join:2001-08-09
Pomfret Center, CT | Ya as soon as I started reading your post I was thinking old modem. | |
|
| | | | Re: Upgraded Speed to 18mbs.. now just inching above 10mbs Well i have the new modem. I got some good speeds maybe 10% of the times I test I get 17mb/s.. but most of the time i max out at 12mbs. How can they take your money for the 18mbs and then just occasionally give it to you, most of the time getting just barely over the middle tier 10mbs.
I think they should be law have to prorate your bill based on the speeds you actually get. Maybe it will make them want to ensure that those paying the premium get the actual speed they are paying for. I'm giving it until the speed increase in nh and if nothing changes its not worth paying for the higher speed. | |
|
| | | It does seem they have weak areas. I remember years ago, my area was terrible in prime time (evenings). Now it's pretty consistent. This was taken a little after 8pm.
| |
|
| |  N3CALPremium
join:2005-04-27
Lexington Park, MD
 ·Metrocast Commun..
| Re: Upgraded Speed to 18mbs.. now just inching above 10mbs I've had the 18/2 service for about a year now and untill recently it's been pretty good. The last two weeks there has been problems. I've noticed drops in download speeds.
| |
|
 icedcornIcedCornPremium
join:2007-07-08
Rochester, NH
·Metrocast Commun..
| NH Pricing is going up I received our annual holiday present today from Metrocast.
The VIP Package I have is going up $5.00/mo, and HBO is going up $1.00/mo.
On the bright side, your first 2 cable cards are now FREE (previously $2.95/mo per card) and cable card 3+ are now $1.95 each / mo.
They are getting a multi room DVR ($9.95 / mo + $11.95 for each receiver)
Cable High Speed Ultra internet is going to 25MB down and 2 up (yay)
We are getting a few new HD channels: MLB network HD, Spike TV HD, Comedy Central HD (finally), Tru TV HD (Great, now I can watch cops from 1990 in HD - not), Nick HD also.
No Fox Soccer HD, HBOGO, or WatchESPN. | |
|
|
See 11 replies to this post |
|
| | New speeds and more HD Just got a letter, about new speeds.
Looks like the gamer is going to 25/2
High speed 12/1 (1 up finally).
Didn't read about the HD channels getting added.
I might actually upgrade to gamer speed for 25/2.  | |
|
|
See 66 replies to this post |
|
icedcornIcedCornPremium
join:2007-07-08
Rochester, NH Reviews:
·Metrocast Commun..
| Metrocast NH is on Facebook »www.facebook.com/MetroCastNH
According to them, HBOGo is coming 1Q 2012...but I'll believe it when I see it.
Then again, they say an Arris TOM502 supports DOCSIS 3.0...and it doesn't :
System: ARRIS DOCSIS 2.0 / PacketCable 1.0 Touchstone Telephony Modem HW_REV: 02
VENDOR: Arris Interactive, L.L.C.
BOOTR: 5.01
SW_REV: 6.1.72
MODEL: TM502G
So, your mileage may vary... | |
|
|
See 8 replies to this post |
|
chess
join:2009-09-03
California, MD | So i have heard Mcast in MD will be having 25 meg down and 2 meg up starting....
Jan 1.... | |
|
|
See 12 replies to this post |
|
 Joe
@metrocast.net | Bandwidth cap? With the higher speeds rolling out in 2012, will the bandwidth caps also be going up for the residential subscribers?
Did Metrocast ever come out with a way for their subscribers to check their usage online? | |
|
|
See 6 replies to this post |
|
| |  Fox WPFO
What's going on, and what should I do?
Thanks | |
|
| tenpin784I Went To The Dark Side?
join:2001-03-30
Calera, AL | Re: Fox WPFO WPFO is Fox23, so you should be able to watch it via 23.1
PSIP (virtual channels) from broadcasters must be passed through, so even though it shows up channel 17 on the guide and analog, the clear QAM should be passed through as 23.1
If you try typing in 23.1 directly and it doesn't go, do a channel scan, and it should show up after that.
--
Dream as if you'll live forever, live as if you'll die today.
Disclaimer: These are MY comments, my employer cant be held responsible. | |
|
billh491
join:2001-08-09
Pomfret Center, CT | Which modem to buy So I have a bunch of Christmas cash and plan to use it to upgrade my home network to take best advantage of the impending speed increase to 25/2.
Right now I have the cable coming in to the house and in to a two way splitter one goes to a second three way that then goes to my two HD PVRs the other is a home run to my eMTA Docsis 2 phone/Internet modem. The signal is not strong enough to split it again and install a Docsis 3 modem.
So my plan is to buy a modem and place it in the basement and connect it to one leg of the first splitter and move the eMTA to the third leg of the second splitter.
For the MC techs here am I right if I am only running my phones off the eMTA the lower quality signal due to it now being on the second splitter will not be a problem?
Next I am buying a router that has 10/100/1000 ports on both the Wan and Lan and will be placed in the basement near the new modem. Then cat5 will run to my main wireless router upstairs. So at that point I will be Gigabyte everywhere.
BTW the reason for the router in the basement is as of right now I have an old 10 only router down there feeding my Roku and I sometimes work on virus infected computers down there and that keeps them off the main network.
So do I save 5 bucks and buy the Motorola SB6120 or do I go with the Motorola SB6121 because it is well one better? | |
|
|
See 10 replies to this post |
|
chess
join:2009-09-03
California, MD | issues with xbox live ?? has anyone ran into any issues with connecting to xbox live ??
I am having issues now, have never had them before...
just curious | |
|
| ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4 | Re: issues with xbox live ?? No issues here. | |
|
| billh491
join:2001-08-09
Pomfret Center, CT | This is out of left field but have you messed with your router settings? There is a setting in your router called Enable UPnP which the xbox depends on to open ports. I do not have an xbox and turn this service off as it is a security risk.
The use of it is that any program on any device on your network can poke a hole in your routers firewall 
While it is nice that a trusted device like your xbox can open ports so you can set up games with friends (as your average user has no idea what a port is) but that means any maleware can go to town on your router as well. | |
|
| | chess
join:2009-09-03
California, MD | Re: issues with xbox live ?? hey everyone... sorry no replies.. I got super sick, and figured it out about 20 minutes later...
For some odd reason it was connecting to the network, and connecting to the internet xbox live was failing on me....
i just went ahead and went through the troubleshooter, still no dice... turned the wireless device off and on still no dice...
went through it again and somehow it worked... stupid thing
Thanks for those that replied | |
|
| | RI Channels Very disappointed to see WPRI, WJAR, and WLNE are being dropped. | |
|
| | | Re: RI Channels There are no current plans to drop WJAR as of right now, but I would not be too surprised to see it go as well sometime this year.
Unfortunately, now-a-days cable companies pay for the right to re-transmit over-the-air broadcasters, and there is no point in paying twice for what is basically the same content, which would in turn end up increasing the price of Limited Basic even higher than it is now. | |
|
| | TiVo help thread. No Guide info/No TRUTV. Am I the only one? Okay, I called them (chat service is not available in my area). First, I got a nice lady. She flashed my card, or what-ever. No change, meaning missing line-up of COM,MTV,& NIK. No TRU mentioned at all on the line-up. She suggested someone to be called out. I told her I would talk to TiVo before she sends someone.
I remember this when USAHD, etc. were added last year. I don't remember how I fixed it. No one had to come out.
On chance, I took the guided setup on TiVo. No Dice. I then reset the box. Nope.
I called MC, one more time. Since I reset the box, I thought they might be able to do something. I got some dude who says there is something about my "Quad Tuner"(QAM?), and I need a free converter. He read a memo about it. He said it effected Speed Chan. too. I get Speed fine. He told me TRUTV is not going HD in my area. I read to him from the web post. He them told me to call TiVo. I will tomorrow. Since he really did not help me much, I want to call support again. I won't post his name, but DERP!
I thought perhaps some of my fellow TiVo fans can help me with this one? Thank you in advance.
Happy New Year,
Mark | |
|
|
See 19 replies to this post |
|
1 edit | Basic Cablecard Questions. Metrocast doesn't know. Well I am at the point of exasperation. Have been considering installing a Cablecard capable PVR (Hauppauge DCR 2650 or HDHomeRun HDHR 3). I have called Metrocast's customer service 4 times for information (was cut off twice while they tried to transfer me to Internet Support). Customer service was unable to answer basic questions and kept referring me to Internet Support, who also was not able to help. A Google search provides nothing for Metrocast and Cablecards. Metrocast's own site only mentions the word cablecard once or twice and that's in their terms of service.
Has anyone experience with setting up a PVR with a cable card? Is it possible? Does Metrocast utilize Switched Digital Video (SDV)? Do I need a tuning adapter? I presume they use M Cablecards. Any help or direction would be appreciated. | |
|
|
See 8 replies to this post |
|
|
