 | | San Bruno Cable started port throttling and traffic shaping. It appears San Bruno Municipal Cable has recently started port throttling and traffic shaping. The problem started in early March 2006 when my usenet download speed dropped from 4.25 mbit/s to under 1 mbit/s. At that time, a speed test to any outside servers showed under 1 mbit connections but a full 5 mbit connection from my device to their server.
This will test my connection to their server:»speedtest.snbr.cablerocket.net/
This will test their connection to the internet: »speedtest.cablerocket.net/
I shut down my Azureus bit torrent seeds and after a few hours, the speed went back up to over 4 mbit/s.
A few days later, the usenet download speed again dropped down to about 50 kbit/s. Yes, thats kbit/s and not kBytes/s! However, all test to outside servers showed full bandwidth.
This time, I tried every port available from Newshosting (119, 23, 25, 80, 3128, 7000,8000, and 9000). All of them except port 80 had very slow performance. Once I changed the port to 80, the speed went back up to 4 mbit/s. The same applied to Powerpost using the same news server.
Who knows how long this fix will last. If you're having speed issues with this provider, try these fixes. If you're using the lastest version from Azureus, you can try turning on encryption but that means less clients will be able to connect with you. | |
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 |  | | Re: San Bruno Cable started port throttling and traffic shaping. hi, right now my non essential port speed is only 7kbs:(. yes even 119 and things such as streaming real video's skip:(. maybe i'm special. anyway, they started to go after abusers starting this mouth without warning but i was told that they may make a plan available for people that use more bandwidth then adverage, which is 50-60 gigs a month btw, if the city counsel approves it. so if you use your internet service too much you may find your whole connection limited to 1.5mb. i just hope that we are able to pay for more service soon.
i hope fios gets available here soon so we have more options. competition is always good in this case. | |
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 |  |  | | Re: San Bruno Cable started port throttling and traffic shaping. They basically put about 10 of the highest bandwidth users on a limited connection which essentially makes the connection unusable at about 10/kbps. He agreed to restore my connection speed with the understanding that I will take measures to reduce bandwidth. I never expected 4.5 mbit uncapped bandwidth to last long and I'm glad it lasted as long as it did. It was good while it lasted; now it's back to reality. | |
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 |  |  |  | | Re: San Bruno Cable started port throttling and traffic shaping. Thanks for the response on your experience with the cap. I'm in the same boat as you. I got the cap lifted with the promise of cutting my usage but the extreme port throttling is depressing. I just canceled my extra inet service package due to no longer having a use for the extra upload speed with everything throttled:(. Right now even a IRC client is awful due to it using ports like 6669. The fact that it doesn't really use any bandwidth doesn't seem to help. Btw, Did you get a figure from them on what was considered acceptable usage over the average month? I was kind told to try to keep it in the range of 50-60 gigs which is kind of miserable due to having multiple computer addicts on this account. I really do hope they make a plan available so one can pay extra to use the service more. I in no means would use it to become a massive abuser and would be happy to use most of the benefits of it on non peak hours but I'd like to have some extra leeway.
I wonder if they'd let one have a few cable modems/accounts at the same residence. | |
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 |  |  |  | | ohh, I forgot to ask you, did they lift port throttling on your account after you called? Mine came after I got my cap lifted even though I felt I was being conservative with usage. | |
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 |  | | San Bruno Cable is absolute rubbish now. Not only are they blocking ports but they now expect a home user to only use 5 gigs per month, if you surpass this mark you will be charged up to $20 dollars per gig. Absolutely ridiculous! Time to switch to DSL. | |
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 |  |  | | Re: San Bruno Cable started port throttling and traffic shaping. are you kidding me? 5 gigs a month? $20 each over? if i even download a new fedora i'd use every bit of that:(. right now i can't even get anything that uses ftp port 21 off the web such as manuals or login to my works computer from home without super lag due to all the restrictions:(. even trying to ssh into a remote pc is unusable:(. any idea why the sudden hardcore crackdown out of nowhere?
btw is every user in port throttled hell now or just us lucky ones? | |
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 |  | | Yes, I was told the top 20 bandwidth users are being restricted, but the 5 gig rule applies to ALL. So does the extra penalty for that matter. The major reason for the crackdown is the change in companies for san bruno cable that occured this past year. The person I spoke to also made it clear that the restrictions are permanent. | |
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 |  | | Where do you find out about these restrictions? I've not heard of this. I'm running a spam filtering service (backup server) at home and seeing some strange packet loss issues. | |
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 | | High Packet Loss
Started a few days ago, some time around April 20th 2006. Packet loss running from 12% to 35% with eratic ping times jumping up to 400ms. Anyone else seeing this? | |
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 | | Download limit... I was thinking of joining up with San Bruno Cable but I read something about a download limit. Do they actually only limit you to 5 Gigs of downloading a month? | |
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 |  | | Re: Download limit... no it's 50 at least as of a few months ago than you get super heavily throttled. | |
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 |  | | I called them and they said 5gb...I guess they only come down on you if you really abuse it. | |
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 |  |  | | Re: Download limit... Their definition of real abuse is most likely on the ridiculous low side if they are even bantering about 5 gigs:(. | |
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 |  |  |  | | Re: Download limit... Yeah...I read thier ToS and called them up and it said 5 gigs. Anything more than that and its 10 bucks for every gig you go over...how does someone use High Speed Internet with a 5 Gig limit? You can go through that in 1 or 2 hours.... | |
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 |  |  |  |  | | Re: Download limit... Yeah, it's complete bs to offer a service like this and expect someone to use so little of it. Especially with the majority of subscribers most likely having multiple computers/users. They should really go back to having another company run their internet service and even having a rate increase if it's needed. Life was much better before they decided to do everything themselves. The service was faster and no one was trying to enforce such unrealistic usage limits. A 5 gig limit is good for an hour or two of browsing a night without clicking on many multimedia links and checking ones email but anything over that and one will for sure go over. Forget about enjoying youtube, streaming radio or getting a linux distro etc. Even the $10 bucks a gig over is really outrageous. I wonder if they are reading these threads.
Thanks for the post. Hopefully you are in range for dsl unlike those of us that are unlucky. | |
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 |  |  |  |  |  | | Re: Download limit... Are you getting charged on going over 5 Gigs? Cuz my friend that uses San Bruno Cable isn't getting charged and he is torrenting like crazy. | |
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 |  |  |  |  |  |  | | Re: Download limit... No, I haven't been charged extra yet thank god. I was told to keep it under 50 gigs a month though. I really think 50 is on the very low side of what a cable isp calls abuse. Are there any other American cable isp's that anyone knows of that also consider 50gigs or lower a month to be abuse? I'm guessing there aren't many if any. 5 gigs a month just sounds like a joke. All this makes me wish we had the choice of getting Comcast here instead of Sanbrunocable due to their fairer definition of what they consider abuse and allowable usage. I have to admit though that I do like the TV part of Sanbrunocable's service but the internet leaves something to be desired especially when one compares it to the other cable providers in our area.
Do you have any idea how much bandwidth your friend is now using a month? Maybe San Bruno Cable got more lax with their enforcement after the March crackdown. | |
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 |  |  |  |  |  |  |  | | Re: Download limit... He does some video editing and uploads to his site so he uploads at least 10 gigs a month. He also torrents songs and movies like crazy so thats another 30 gigs at least. I don't think anyone else considers 5 gigs to be abuse...That in my opinion is very low usuage for high speed internet. | |
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 |  |  |  |  |  |  |  |  | | Re: Download limit... Even considering 50 gigs to be abuse is on the low side in my opinion. Hopefully they rethink this and up it to something more realistic and fair in the future. Enjoying Youtube, Googlevideo etc sure racks up month usage in a hurry. | |
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 |  |  |  |  |  |  |  |  |  | | Re: Download limit... I seriously wonder who is in charge of San Bruno Cable right now? I'm betting he knows nothing of computers or the internet if he considers 5 gigs to be abuse. | |
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 | | Peak hour super lag Hi, is anyone else having issues with the service being super slow after 6pmish until 1-2am every night? It started for me about a week and a half ago and seems like it's getting worse each consecutive night. It's pretty frustrating when I can't get any work done due to the super lag. | |
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 |  | | Re: Peak hour super lag Yep.. i'm in the avenues in San Bruno and i used to get blazing speeds and now it really sucks... it tests as being fast, but in real use it's slow... don't know what they are doing | |
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 | | Connection Issues Anyone else getting connection issues? I've been kinda losing connection without losing sync on modem. Pages will timeout and ping shoots sky high on games. I just wait it out for a min or so and it's back to normal. | |
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 |  | | Re: Connection Issues I've also been having the same issue. Lag in counter strike, half life 2, etc will cause me to be disconnected every five minutes from 1000+ping. This was last night, now im just getting a solid 300+ ping everywhere. Anyone talk to them? | |
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 |  |  | | Re: Connection Issues Yeah my ping has been spiking for the past couple hours. All my tracerts are 300+ even to google. I just got off the phone with them and they said they are repairing. The problem started saturday and they are still trying to fix it. | |
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