  CS_BuddyBlack MagePremium
join:2002-01-03
Canada | Mountain Cable Users- Sign In! I guess so far I'm the only one who uses Mountain Cable. I'm in Hamilton at the moment. Not a bad service. Speed is OK- 2000/256kbps for speed. Newsgroup server isn't so good for binaries- not very high completion. Haven't tried out the webspace or email services yet.
Good cable internet service.
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Black Mage may be evil, but he sure does love that Canadian Forum | |
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| | what's the speed on mountain cable lite service? Hey guys, i'm just wondering what the speed is on the lite service? I'm tryin to compare here, but their site really isn't very informative.
Thanks | |
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 MikeGPremium
join:2004-10-02
Hamilton, ON |  Anyone check here?
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Success is measured by effort | |
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 | MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Anyone check here? People viewed but no posts? 
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|  siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | I will be Mike... 
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| korona
join:2007-03-19
Hamilton, ON | oh but i will start
so.... | |
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| | Wireless frequency? Anyone know what mountaincable's wireless frequency from tower-house is? | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON
1 edit | Re: Wireless frequency? Its a licensed frequency running at 3Ghtz or 3.5Ghtz.
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Success is measured by effort | |
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siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Speed What kind of speeds can I expect from Mountain Cable?
I see from the speed tests that many people are getting extremely high speeds, however, I am getting around 6999 (which is more than I expected) when tested on Mountain Cable's speed test, around the 3000 tested elsewhere.
Any advice on tweaking would be appreciated, and is there is a way to open the modem interface?
Thanks.
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| MikeGPremium
join:2004-10-02
Hamilton, ON
1 edit | Re: Speed Mountain uncaps the speed to things on the internal network. Email, the personal web space, and files hosted on Mountain's network all go uncapped(the max speed available to your modem at the time).
Elsewhere, the service is rated @ 5meg.
As for tweaking, your settings should look like this: »/tweakr/block:···a=normal
Receive Window (RWIN): 65535
Window Scaling: off
Path MTU Discovery: ON
RFC1323 Window Scaling: OFF
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1460
TTL: unknown
TTL remaining: 121
TOS/TOS subfield: 0
Tweak test: »/tweaks
What I'm getting right now:
The modem LAN IP is »192.168.100.1/
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Success is measured by effort | |
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| | siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: Speed A little problem we seem to be having is not being able to redirect e-mail and at the moment not being able to receive it either. Initially it stated that there is no mail (when we have sent several e-mails to test) and now it states that the user name/password are incorrect. It states this on the web mail too. It makes no sense! Very frustrating.
The "engineer" who installed the system didn't tell us the password, he put it in himself and the user manager online is down so we cannot check any thing. Very frustrating!
Lastly, whilst I could access the modem interface last night I am not able to now, (it also stated last night that there was a battery missing - strange!) Very frustrating!
Oh dear.. did I make a mistake transferring from Sympatico???? 
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| | | MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Speed Go here »members.mountaincable.net:8001/C···dm/input
for the account manager. They're working on updating a few things, but I'm pretty sure this will still work.
Once there login, you'll be presented with a couple options.
Select Change forwarding address
Enter the email.
If you can't get into your account give them a call. They'll reset your PW.
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Success is measured by effort | |
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| | | | siouxieI've got the Steel City Blues
join:2005-08-18
Ontario
1 edit | Re: Speed Many thanks Mike, transitions are seldom easy!
I think we will have to contact them as we are unsure of the password as the tech did not leave any details. Mind you, we were greatful he turned up as we were in the middle of a storm at the time.
I still can't access the interface, keep getting "cannot display web page" error message. Any ideas?
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| | | | | MikeGPremium
join:2004-10-02
Hamilton, ON
3 edits | Re: Speed Still working for me..
Heres the page where i found the link, »www.mountaincable.net/index.php?···,0,0,1,0
I'm using FF 2.0.0.2. Updating to IE7 atm, I will check with that once done.
IE7 is working as well..
Er.. I realized that you meant your modem interface. Have you hooked up a router? which modem do you have?
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| | | | | | siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: Speed I am not using a router at the moment.
We have the Arris Touchstone Telephony Modem TM402P/NA1. When I first used your link ( »192.168.100.1/ ) it worked fine and I could see all the interface information. After then and up to 2 minutes ago I couldn't get it working no matter how many times I tried, however, it seems I can now access it! Weird!
A question - what are your WAN/LAN settings and in particular, you tcp/ip settings? Does this modem use tcp/ip settings? I have no idea and it did not come with any paperwork. (very annoying!)
Managed to sort out the e-mail problem by having MC reset the password. Thanks for that advice!
Any further advice about the interface or any other aspect of MC broadband would be most welcome.
It's still showing that there is a battery missing.. I guess I will have to call MC to ascertain if it's necessary or not.
Thanks again.
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| | | | | | | MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Speed Good stuff.
If you've got the phone service, then definitely make them aware of the missing battery.
Glad the email issue is all sorted out.
For TCP/IP settings, just set them all to default. It's not like DSL. Your IP is assigned by DHCP, not PPPoE - nothing to setup really. Here are my settings..
Reason it didn't come with any paperwork or manual is because theres nothing really to tweak per say. All you have to do is hook up your modem to your computer. The rest is on the computer. Run the New connection wizard, select connect to the internet, setup manually, and select my connection is always on. Thats it. No setting up username or pw to connect on XP or setting up PPPoE in the modem.
If you want, the spec sheet is available here: »www.arrisi.com/product_catalog/_···402P.pdf
Just make sure you've deleted all of the Sympatico stuff. Run the tweak test to make sure everything checks out ok. Post it here if you have any questions.
Tweak test is here: »/tweaks
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Anyone else getting slow speeds today?
I am averaging 2913 / 1841 (Kbps) (355.6 / 224.8 KB/sec)
Compared to the average of 52 tests from mountaincable.net:
* download is 65% worse, upload is 23% better
Not good!
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Mine is still bad - it's gone from 12746/1896 down to
 and lower.
I don't know what I can do to resolve it, tweak tests are all good etc - it's just been like this for the last 3 days.
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| | MikeGPremium
join:2004-10-02
Hamilton, ON
1 edit | Re: Speed I noticed they did some network maintenance on my node - never really had any speed problems though. We are connecting to through a new router then onto mountain's regular network. Your node my be next.
You can wait a little, or try calling them about it. If your tests to other sites, such as the cogeco one( »speedtest.cogeco.net/ ) are near 4500, then you are getting near advertised though.
Just tested..
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Success is measured by effort.
Discover Hamilton, and it's Entertainment. | |
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario
1 edit | sorry double post! | |
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| |
 harwoodrPornographic MemoryPremium
join:2002-09-05
Hamilton, ON | Wow! I didn't even know there was a mountaincable forum! Awesome.
That said... it looks to be pretty low traffic.
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Object-oriented kittens have no ->microwave() method, but real world microwave ovens use a procedural model | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Wow! Yea it is pretty dead. I keep it on my fav's though, just in case.
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| harwoodrPornographic MemoryPremium
join:2002-09-05
Hamilton, ON | Well, for the most part - I just don't have problems with my mountaincable connection. 
I can understand why it might be dead in here.
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Object-oriented kittens have no ->microwave() method, but real world microwave ovens use a procedural model | |
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | It might be a low traffic forum, but at least we are all friendly!
Love my new MC connection, beats Sympatico hands down - and cheaper too!
Welcome to the board, by the way!
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| | MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Wow! Glad everything was sorted out siouxie.
Yea, no problems, no need to complain. 
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| | | harwoodrPornographic MemoryPremium
join:2002-09-05
Hamilton, ON | Re: Wow! Anytime I have had an issue I've been able to rectify it over the phone in minutes...
That said, I have a business account and mountaincable had issues with how I was forwarding my mail from my home server to an account on gmail - including all the spam. Made it look like I was sending spam. We got that sorted out though.
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Object-oriented kittens have no ->microwave() method, but real world microwave ovens use a procedural model | |
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| korona
join:2007-03-19
Hamilton, ON | I've had mountain cable for only a few days but so far so good | |
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siouxieI've got the Steel City Blues
join:2005-08-18
Ontario
1 edit | Anti-spyware, newsgroups etc Hi,
I remember reading that MCV provide anti-spyware/anti-virus software with DSL but I can't find any reference as to whether it is downloadable or exists on the server. Anyone know?
As for Newsgroups, what is the set up for that? Through a web page or through Outlook express? Anyone know the http address?
Lastly, does anyone know if you can get a 2nd phone line (not through the dsl modem)and what the cost is like? (My mother-in-law is moving in and we are thinking about getting her a separate line).
Still impressed with MCV, I would recommend them to anyone.
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I have bad habits... | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Anti-spyware, newsgroups etc The Antispam and virus scanners are for the email systems, and are run at the server level. Any email that is sent or received is scanned before reaching the destination (your computer).
For the newsgroups, Mountain offers the tech page located here: »www.mountaincable.net/index.php?···,0,0,1,0
It is through outlook for reading posts (text).
For the second phone line, I'm pretty sure you can get one. I have no idea as to what it costs, but it will have to be run into the Touchstone cable modem as it controls the phone system as well as the battery backup. There are two phone line hookups on the cable modem, so it shouldn't be a problem. You'd have to call them for the pricing though.
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Success is measured by effort.
Discover Hamilton, and it's Entertainment. | |
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| | siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: Anti-spyware, newsgroups etc Many thanks Mike, you are a fountain of knowledge!
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| harwoodrPornographic MemoryPremium
join:2002-09-05
Hamilton, ON | Mountaincable has newsgroups? Wow. That's kinda cool.
If you get an answer on the second phone line, please share. 
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Object-oriented kittens have no ->microwave() method, but real world microwave ovens use a procedural model | |
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|  twizlarI dont think so.Premium
join:2003-12-24
Brantford, ON
kudos:3 | Mountain Cable has full binary usenet access through usenetserver.com | |
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| | Bittorrent problems Hello, I have been having some problems recently with bittorrent on mountaincable. I've been using bittorrent for many years and never had the problems I'm getting now. I'm going to explain whats happening:
Whenever I start a new torrent download, I recieve the following error in Azureus almost instantly: "Connection Error (SocketException:Connection reset)" This happens instantly when I start a torrent and it has entirely crippled me for the past week.
I am not using any firewalls or virus scanners. I am using a router, but I unplugged and went straight to the source of the modem and the problem persists. Windows firewall is off. I have reformatted and went from Windows XP that the problem started on, to Windows Vista. I have tried downloading from my laptop but encounter the same problem. But I have noticed something strange. In Azureus you can change your port and test it first before you change to make sure that the connection will work. I can enter in a random port from the standard bittorent ones, to completely random numbers. And it will at first tell me that the connection was "OK!", however when I apply it still fails, and if I go to check that port again, it will tell me that it was reset by peer.
Another interesting fact, is that I can use my laptop to connect to another wireless network thats set up somewhere in my neighbourhood, and I determined that they are also running MountainCable. However I don't have any problems downloading any torrents using the hijacked internet. But then I'll switch back to my own and the same torrents that were working will go back to the socket error.
I tried calling the tech support but the guy I talked to wasn't able to determine the problem. Whats curious though is he got me to download an episode of UFC from torrentspy which he was also downloading to test to see if the problem would persist, but just because I needed it not to work like all the other torrents, it of course worked fine. I don't know whats going on, he wouldn't believe me at that point and just told me that I must have pissed off the trackers I use and that I'm set on some kind of blacklist or something. Trouble is I've gone through trackers I've never used before and the problem still persists so I know thats not the case.
I was wondering if anyone knows of what could be causing this if they've gone through it themselves, or if theres any way that I can get this fixed.
One other thing of note, is this problem originally reared its ugly head about 2 weeks ago. It lasted about 12 hours and then went away for a week and now its back and been there solid for a week.
Help would be greatly appreciated.
Thank you. | |
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harwoodrPornographic MemoryPremium
join:2002-09-05
Hamilton, ON | HDTV capture cards... Hey all,
I'm looking at upgrading a my linux based mythTV box to HDTV - would anyone happen to know if the "free" (non-premium/pay) channels are encrypted or not?
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Object-oriented kittens have no ->microwave() method, but real world microwave ovens use a procedural model | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON | Re: HDTV capture cards... I'm not 100% sure, but I would think they are.
I just got an HDTV a while ago, and I've been amazing at the picture quality. | |
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MikeGPremium
join:2004-10-02
Hamilton, ON | Mountain On Demand [MOD] Mountain's coming out with a video on demand service. I don't know many details, but it will be available free(IE: without a subscription) to everyone who owns a digital terminal, be it a regular box, PVR, or HD box. There will also be a separate subscription service as well.
The service is due to be launched in September of this year.
As well, more HD channels are coming. As of right now, they have 25, they say close to 30 should be available, when? I don't know, hopefully soon. (National Geographic & HDnet should be part of the new channels)
Now hopefully we can get a speed upgrade too for Express Inet.
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Success is measured by effort.
Discover Hamilton, and it's Entertainment. | |
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siouxieI've got the Steel City Blues
join:2005-08-18
Ontario
1 edit |  Phone problem
Tonight nobody could contact me by phone as when they called the phone rang once and went directly into voicemail. As you are aware, MCV has call waiting so even had I been on the phone (which I wasn't) it should have continued to ring before going into voicemail and I would have heard a "beep" indicating that there was a call waiting.
My husband had tried calling me several times since 8pm until I called him at 10pm to find out why he hadn't called as usual. Needless to say he was a) concerned that I was ok and b) annoyed as he thought I had been talking on the phone for hours!
The last time this happened (about 5-6 weeks ago) the phone was like this for several hours to the extent that my husband was so worried that I was not answering the phone that he was about to leave work and come home to check if I was ok. Luckily I called him before he did so.
When I called MCV to enquire why this happened last time, I was told that the modem received an firmware upgrade and some modems didn't "take" properly, which meant that it took several hours for the phone to become operational again. However, this seems a little odd as I was accessing the internet without any problems.
If anyone has any ideas why the phone stopped working properly I would be very grateful to know. My husband is beginning to think that we should go back to Bell as he is concerned that MCV's phone system is unreliable.
Thanks in advance for any assistance.
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siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | (O/T) Brian Melo Who is voting for Brian Melo tonight on Canadian Idol? Not something I usually watch but he is a local boy! | |
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: (O/T) Brian Melo WooHoo! He's in the final - and my step daughter has been invited by the mayor to attend (as a VIP) the special "gathering" to watch the final results at Hamilton Place on Tuesday.
She's pretty well known in the area for her singing talent too | |
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| | siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: (O/T) Brian Melo Well folks we have a winner...
You can delete this thread now! | |
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| | cable modem tweaks Hey just got setup with mountain cable. i want to tweak my modem. got the ip of the modem(192.168.100.1) but it says i need an ID and password to get in. I'm assuming it's a tech id. An info would be great.
thanks | |
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: cable modem tweaks I don't think it is possible to access the advanced tab, sorry! | |
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| | | really? I've read that people were able to tweak there modem by loggin into the modem. Oh well i guess. does it depend on the modem?? Do all ask for an id and password? | |
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| | siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Re: cable modem tweaks You can tweak Bell's modems easily, but I don't know if there are any "cable" modems that are tweakable, sorry. I am sure someone will be able to tell you for sure. | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON | Most cable operators do not allow any sort of tweaking. There is really nothing to tweak. | |
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 joeybeeJoeyPremium
join:2003-08-12
Hamilton, ON | Modem Login For Signal Strength With Cogeco I could go to the modems page »192.168.100.1 and check the signal strength and logs and what not but when I go to that page with my modem on mountain cable it asks for a username and password. Any ideas here?
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Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status quo... | |
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| siouxieI've got the Steel City Blues
join:2005-08-18
Ontario
1 edit | Re: Modem Login For Signal Strength To see the logs and signal strength you shouldn't need to log in. Go to your modem »192.168.100.1 on the first page/tab (Status) it lists
Freq/Power: 111.000 MHz 5 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256
--------------------------------------------------------------------------------
Upstream
Freq/Power: 33.024 MHz 45 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
LAN Enabled UP 100 (Full)
On the second tab (HW/FW) it lists details of the modem
On the 3rd Tab is the Event Log
4th Tab It gives your CM state
Last Tab (Advanced) is not accessible unless you are a MCV technician.
Hope that is helpful to you - if you need more information give the technicians at MCV a call, they are really helpful.
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I have bad habits...
Vote for Brian Melo - Hamilton's Canadian Idol contestant. | |
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| | harwoodrPornographic MemoryPremium
join:2002-09-05
Hamilton, ON | Re: Modem Login For Signal Strength Very cool - didn't know about that. | |
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siouxieI've got the Steel City Blues
join:2005-08-18
Ontario | Video on Demand is here! I checked my Digibox tonight and noticed the "ON" button - it's VOD - with movies, music and other programs available.
One question I have though, if I am a subscriber to The Movie Network (Mmore, MXS, etc) do I have to pay to watch them with VOD or are they free? It states "Free to subscribers" but there is no explanation as to what exactly that means (I am presuming it is free if I subscribe to TMN already).
I have looked extensively on the MCV website but there is nothing about VOD on there.
Anyone have any ideas or information?
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I have bad habits...
Vote for Brian Melo - Hamilton's Canadian Idol contestant. | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Video on Demand is here! Yea i noticed it Wednesday, had been waiting since the 1st :P
I'm pretty sure that if you already subscribe to the movie packages (Digital Movies) you don't have to pay for the VOD.
But just to be 100% positive(and so you don't blame me for a large bill ) send an email to info@mountaincable.net or techsupport@mountaincable.net and they should be able to answer that. | |
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| joeybeeJoeyPremium
join:2003-08-12
Hamilton, ON | I tried watching a few of the movies on TMN On Demand and it never said I had to pay anything so I think it's included when you have the movie package. Now if only there was a TMNHD On Demand... | |
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| | New speeds for internet coming! I sent off my usual email I do every few months to mountaincable requesting that they add a faster internet service package, this time mentioning things like xbox live marketplace's HD movie rental downloads that are going to be starting next month. This is the response I recieved:
"We are currently testing this service on our system as well as increased speeds for our service.
We expect to be able to deliver these services by mid December."
I hope it's something good. Hopefully they will increase their upload speeds along with it, maybe something along the lines of a 10mbps/1mbps service like most other cable companies? | |
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| | Digital cable on 2 TV's I'm considering on getting the digital cable terminal for $39.99 with ChoiceTV and phone bundle. Now how does this work if I have 2 TV's? If the terminal is connected to the main TV will I be able to watch digital or regular cable on the other? | |
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| MikeGPremium
join:2004-10-02
Hamilton, ON | Re: Digital cable on 2 TV's You will only receive digital cable (Channels 2-74 , 351-391 , and 501-538 as well as VOD) on the main TV. The other TV will still be receiving an analog signal(Channels 2-71) as there is no box to decode the digital signal on that TV.
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Success is measured by effort.
Discover Hamilton, and its Entertainment. | |
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| | | | Re: Digital cable on 2 TV's That sounds good. | |
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MikeGPremium
join:2004-10-02
Hamilton, ON | Something up tonight? My speeds are pretty bad, and my ping is pretty much doubled (30ms usual, now 65ms to a couple servers) and im getting some packetloss. Been going on since around 5pm when i got home.
Anyone else experiencing this?
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Success is measured by effort.
Discover Hamilton, and its Entertainment. | |
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MarcerPremium,VIP
join:2007-07-08
Hamilton, ON
kudos:10 | Non-Mountain Cable DCT Anyone here have any experince getting Mountain to activate a non-mountain box?
I've got a Motorola box on the way and want to know how hard it is going to be to make it happen. | |
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MrShag
join:2006-07-09
Hamilton, ON | pissed!
Has decided to cut off our cable.
They decided that even though we paid our bill at the beginning of the month, that we owe then 400$, payable immediate for service from last month, this month and next month.
My wife called them this morning, asked about the whole thing.
We were told that instead of it being a cheaper amount, there was an extra 100$, that was because we weren't paying early.
The bill for September October was paid
The balance forward in that bill, was another 250 from October. and beyond.
Every time I get a new bill it is something else.
We were even speaking to the manager, and she refused to help.
ONE REALLY PISSED OFF ex-mountain cable customer!
I have no choice, I have to switch to rogers.
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" Hi Im such and such, and I use Mountain Cable Vision because they offered me a deal fir the promo, not to mention I have no choice." | |
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