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VoicePulse - open discussion forum. Share information with other users.
If this forum gets busy please nominate it for an upgrade to a fully-fledged forum by contacting the mods listed in the header. | |
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 | | Update your review It seems that VoicePulse has lost its gold star because of insufficient "recent" reviews. Given that most folks only write when there is something to complain about, it's a fair supposition that most VoicePulse users are content with the service. But like any company, VP needs to grow to stay viable, and by taking action to reinstate its gold star award, it will stand out on the rating chart and attract more customers. Please post a review of VoicePulse or update your current one. | |
|  | nooner
join:2001-05-30
Roswell, GA Reviews:
 ·Charter
| Re: Update your review I've just updated my initial review from 3 years ago. To summarize: We ported our home number to VoicePulse, turned off the BellSouth landline, and have great service in every category: call quality, customer service (rarely needed,) price.
If one of VoicePulse's plans suits your needs, I can strongly recommend them. | |
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| | Re-evaluate your VP rating on their website VoicePulse has finally updated their website, so it may be time for you to update your review, especially if you gave them a low mark on their old website. | |
| dwall
join:2000-12-22
Roswell, GA Reviews:
 ·VoicePulse
| Voicepulse is terrible I have been a voicepulse customer fot years, why I don't know. I guess i was too lazy to change. They have the worst quality EVER!! I have been a customer close to 5 years, terrible quality, and on my last call I asked for a supervisor and I was switched to another tech.
I do not recommend!
I will soon be changing service! | |
| | | Voicepulse Terrible summer 2010 Voicepulse's terrible contingency planning and indifferent policies reflecting a naked happy-talk approach to customer service were exposed when their server experiences a catastrophic failure. Their failure to plan for recovery from such an event for their basic customers was laid bare. Weeks later they have not restored functionality to many of their most basic and elementary functions. The quality of service along the way has been happy-talk basically. Mistaken updates have been posted falsely claiming to have restored functions. At the core of their ridiculous recovery effort was a bad decision to implement an "update/change" in the feature set. The suspicion is rampant that they made this decision to cover up and camouflage the lack of planning for catastrophic failure.
A customer who posts this in the hope that they will get their act together will probably hear nothing back except more happy talk. They need to replace the people who have established and who oversee the policy making involved in all of this. | |
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