I had their service for 1.5 years before porting my number over to sunrocket... then sunrocket died. I wish I hadnt. Their plans are very reasonable. They offer BYOD and support softphones like Xlite which you can get for free from counterpath.net They had someone answering the phones on new years night and day. They have also been very responsive on their email support as well.
I had their service for 1.5 years before porting my number over to sunrocket... then sunrocket died. I wish I hadnt. Their plans are very reasonable. They offer BYOD and support softphones like Xlite which you can get for free from counterpath.net They had someone answering the phones on new years night and day. They have also been very responsive on their email support as well.
Thanks, that helps.
I signed up with them but I'm not able to get incoming calls... Strange enough, I had sunrocket also and I'm able to get incoming and outgoing with them at the moment.
I have a trouble ticket in with Broadvoice, will have to see how this goes. It was working fine just a day or so ago.
"Not sure if you were aware or had anyone that wanted to look into this.
BroadVoice VOIP service in GA has been out for a week now. No resolution in site and they refuse to allow you to port your number to another provider. Very sad and the company lacks any form of true customer service. "
This may be widespread. I'm in CA and the service stopped working for me today (October 3). Even their web site seems to be down. I've been trying to call their support telephone numbers but I'm left "on hold" forever.