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Atlantic Nexus - open discussion forum. Share information with other users.

If this forum gets busy please nominate it for an upgrade to a full forum by proposing it in site feedback.
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edcard

join:2002-07-25
Alpharetta, GA

Atlantic Nexus Feedback

Is this forum alive?

As a potential new customer, I would appreciate feedback on Atlantic Nexus by current or former DSL subscribers. What you like or dislike, etc.

I have already read the reviews, which are very positive. Looking for additional information, thanks.
phaqu

join:2005-05-26
Marietta, GA

Re: Atlantic Nexus Feedback

All I can say is you cant go wrong. They are without a doubt the absolute best internet company, period. Had them for over a year now and not one single headache, hassle or one second of down time, nothing. These guys KICK ASS.
Anyone who chooses comcast or bellsouth for internet over these guys is a total fool.
edcard

join:2002-07-25
Alpharetta, GA

Re: Atlantic Nexus Feedback

Thanks phaqu, that's quite an endorsement!
phaqu

join:2005-05-26
Marietta, GA

Re: Atlantic Nexus Feedback

Nothing but the truth dude,...nothing but the truth.
sophist

join:2005-07-23
Atlanta, GA
Can someone post their Dr Ping results for Atlantic Nexus?
billybob53

join:2000-09-01
Alpharetta, GA
I switched from Earthlink DSL 1.5 to Atlantic Nexus 3.0 about two weeks ago and have been very happy with them. No downtime, smart people who know what they doing who answer the phone. So far extremely happy. I was having all kinds of problems with Earthlink and all of my attempts to troubleshoot it led to people in India reciting the same dumb liturgy from their books and doing nothing to help. We would be not be able to reach web sites for hours at a time and they would claim that everything was fine. Two weeks isn't a strong test but so far so good.
blitZ99

join:2003-03-17
I just switched from Speedfactory, so far it's going well. Cheaper rate also. They look to be have 6MB soon.

Les
sophist

join:2005-07-23
Atlanta, GA

Dr Ping with Atlantic Nexus

Can someone post their Dr Ping results for Atlantic Nexus please? I want to see if the pings are lower than mine before I switch.

Thanks!
phaqu

join:2005-05-26
Marietta, GA

Re: Dr Ping with Atlantic Nexus

Sure.......
Detail of your results
17ms 68.1.18.30
17ms 157.130.80.18
17.6ms 152.63.10.105
19ms 151.164.242.118
22ms 207.69.221.155
25.3ms 69.15.9.2
26ms 205.152.132.235
27.3ms 66.28.4.142
28ms 216.109.118.69
29ms core1.iad.above.net
29.3ms hsipaccess1.washington1.level3.net
31ms hevacis-04-pos51.conxion.net
31.3ms sl-gw9-rly-9-0.sprintlink.net
31.3ms 209.123.11.41
33ms 152.63.34.133
33.3ms 209.191.128.93
34.3ms hsipaccess1.newyork1.level3.net
34.6ms 144.232.20.94
34.6ms 24.29.100.41
35.3ms 24.29.100.85
35.6ms sl-bb20-kc-11-2.sprintlink.net
36ms sl-gw7-nyc-0-0-0.sprintlink.net
36ms 209.123.11.62
36.3ms 24.29.100.13
36.3ms sl-bb11-nyc-4-0.sprintlink.net
37ms 209.244.44.67
38.6ms 204.60.0.3
42ms hsipaccess1.boston1.level3.net
43.6ms 152.63.19.74
44.3ms hsipaccess1.atlanta1.level3.net
45ms 24.56.97.34
45.3ms 205.152.144.235
46ms 204.194.39.229
48.6ms 152.63.101.250
49.6ms 68.1.208.30
50ms 65.43.19.226
50.3ms 152.63.66.65
51.6ms 209.247.3.131
51.6ms 152.63.99.34
52ms 68.11.16.30
52.6ms 205.152.0.20
54ms 206.123.6.10
54ms acr1-loopback.Chicagochd.cw.net
55.6ms 206.222.122.234
55.6ms 68.47.160.5
57ms hsipaccess1.dallas1.level3.net
57.3ms 64.200.110.74
57.3ms 144.232.26.45
58ms 152.63.89.173
58ms 152.63.102.94
58ms 64.71.168.185
58.6ms 209.247.3.195
59ms hsipaccess1.chicago1.level3.net
60.3ms hsipaccess1.detroit1.level3.net
60.6ms 64.200.210.54
61ms 64.200.240.82
61.3ms 209.247.2.131
61.3ms 66.185.133.154
62ms hsipaccess1.houston1.level3.net
62ms 64.91.89.1
62.3ms 64.91.3.33
63.6ms 207.245.34.122
63.6ms 204.9.121.34
64.3ms 66.112.46.130
64.6ms 204.9.126.14
65ms 208.54.220.15
65.3ms 208.231.96.2
65.6ms 208.252.22.2
67ms hsipaccess1.denver1.level3.net
67.6ms 151.164.70.132
69ms 129.250.29.89
69.3ms 63.147.195.82
72ms 206.222.119.37
73ms 206.222.122.146
75.3ms 66.231.25.26
76ms 204.251.1.9
79ms 64.31.159.242
79.3ms 64.200.210.190
81.3ms 68.4.16.30
83.3ms 64.159.3.213
86.3ms 209.247.3.3
87ms 152.63.112.197
87.3ms 125.at-5-0-0.TR1.ATL5.ALTER.NET
90.3ms 196.ATM7-0.XR2.SF04.ALTER.NET
91.3ms 152.63.115.29
93.6ms 152.63.107.150
93.6ms 66.28.4.93
94ms 192.5.4.233
95ms 192.104.242.82
95ms 64.200.140.158
98ms 209.244.44.99
99.6ms 209.244.2.98
100ms p1-1-0-0.r03.mclnva01.us.bb.verio.net
101.3ms sl-w1-mae.sprintlink.net
101.6ms hsipaccess1.sanjose1.level3.net
102.6ms sl-gw11-sea-8-0.sprintlink.net
102.6ms hsipaccess1.seattle1.level3.net
103.6ms 64.62.227.53
104.3ms 209.244.44.51
107.6ms 64.200.210.50
108ms 63.251.160.75
122.6ms 66.7.153.202
123.6ms 38.112.7.25
128.6ms 69.25.0.14
130ms 64.5.1.13
141ms 64.65.64.30
141.3ms 64.65.64.74
141.6ms 136.145.215.2
144.3ms 209.193.35.246

Rati
phaqu

join:2005-05-26
Marietta, GA
BTW its not just ping time (which may or may not be better than yours), its the service and respect you get from these guys. No bullshit.
sophist

join:2005-07-23
Atlanta, GA

Re: Dr Ping with Atlantic Nexus

Thanks!
nawhead

join:2003-08-29
Duluth, GA

2 edits

Some "buying" questions

Hopefully, current ATNEX customers can provide some unbiased answers to these questions.

Is it true the contract is for 6 months?
How reliable are the DNS servers?
How reliable are the SMTP and POP servers?
How are the pings for you online gamers?
Is there web-mail access?
Is the "free" DSL modem actually free or a rebate deal?
What kind of DSL modem do I get?

Thanks.
phaqu

join:2005-05-26
Marietta, GA

Re: Some "buying" questions

in order.........
yes
very, no problem yet
dont use them, sorry
fine, but it depends on where the server is located
I believe so
free as a bird, there is an installation fee though
I got a Speed Steam
nawhead

join:2003-08-29
Duluth, GA

1 edit

Re: Some "buying" questions

Great. I'm liking what I hear. Gonna wait for a response for the SMTP and POP servers though before making the final decision. I've had the displeasure of having email foul-ups with bad SMTP and POP servers before. Makes life a real nuisance.

Where is the webmail access page?
phaqu

join:2005-05-26
Marietta, GA

Re: Some "buying" questions

On their website.
nawhead

join:2003-08-29
Duluth, GA

2 edits

Re: Some "buying" questions

Oh, the big WEB MAIL button at the top of their front page (as well as every other page) that's a different color than all the other buttons.
nawhead

join:2003-08-29
Duluth, GA

1 edit
Why is this forum so dead? How many subscribers does ATNEX have? They have 20 ISP reviews on this site, with not a single bad review. They advertise on their home page that they're the highest rated regional ISP in the country. Geeks all over metro Atlanta should be flocking to this ISP I would think.
phaqu

join:2005-05-26
Marietta, GA
Well, consider this,....most of the other forums are full of people BITCHING about their SHITTY service. IE; my connection sucks, my bill is fucked up, the techs are stupid.......all shit Ive read on other ISP forums.What are people here going to say. "Uh,....My shit works fine,...Uh,......thats it." (know what I mean?) When the service works flawlessly, you really have no reason to post a question here. And if you did have a problem, or any questions at all, the techs at ATNEX are usually way on top of it.
Sorry you think it makes for such a boring forum, but Ill take a dead forum over shitty service any day of the week.
nawhead

join:2003-08-29
Duluth, GA

2 edits

Re: Some "buying" questions

I guess there's nothing else more to say then. I'm signing up right now. And I intend to add more discussions about ATNEX service on this forum in the future, mostly because I think the number of topics here is anemic.
nawhead

join:2003-08-29
Duluth, GA

4 edits

USF Fee

Bellsouth retracts $2.97 charge on broadband customers this August.

Why is Atlantic Nexus still charging it?

From their Residential DSL Service page:

"Fees: A $2.97/month Service Fee applies to this service."

timbob6
Premium
join:2005-10-06
Powder Springs, GA

Re: USF Fee

Atlantic Nexus is no longer charging the USF Fee.
nawhead

join:2003-08-29
Duluth, GA

Re: USF Fee

Thanks for the update.
nawhead

join:2003-08-29
Duluth, GA

1 edit

Atlantic Nexus: running review.

Ordered online late night Thursday. Got an email confirmation early Friday morning for a due date of Tuesday. UPS guy delivered the self-install kit on Monday morning while I was enjoying Columbus Day. Hooked it up, DSL light was green, and I was online (wow, these guys really are fast). 1500/256 package getting ~1275/220 on test sites.

I'll be posting further impressions on the DSL connection and related services (DNS, SMTP, POP, Webmail) with special attention to gaming needs for the next few weeks.

Could all this right elementary business be summed up in a few words a month from now? Probably. Am I bored at work? Most definitely yes. Will something like this in a forum initiate more discussion than a ISP review? Hopefully, yes.
nawhead

join:2003-08-29
Duluth, GA

4 edits

Gaming

Been gaming some in Counter-Strike:Source for the past week. Connections are solid with 50 ms average pings to servers that come up on top of refresh list (in-game and Gamespy). Haven't found a server where I have sub 30ms pings, however. Can anybody give me any good server reco's?
nawhead

join:2003-08-29
Duluth, GA

4 edits

Mail

SMTP server performs acceptably. Processes and sends off emails within minutes. Large attachments no problem.

Webmail is functional. One thing I noticed is that I can't change the FROM header; it just puts the naked email address in the FROM header on all outgoing. It's Microsoft Outlook Web Access, so if you use Microsoft Outlook, it should be familiar. [Previous comments about me not being able to login using the Opera browser and malformed web layout in IE6 is retracted. End-user problem.]

I'd like to point out that you need to have Flash installed to get the navigation buttons on the ATNEX web pages. This is just bad page design in my opinion.

The email storage space of 15MB per box should be adequate for most home users. I'm gonna opt to bypass the ATNEX email altogether though and continue to use a commercial forwarding address routed to a 2 gig mail dump. But I'll still use the ATNEX SMTP server for outgoing at home.
nawhead

join:2003-08-29
Duluth, GA

2 edits

Billing

First month's bill for 1.5/256 residential with self-install kit is a grand sum of $42.98 charged to my credit card.

Best deal in town!
nawhead

join:2003-08-29
Duluth, GA

4 edits

DNS, Gateway

The current AtNex DNS servers of 208.65.88.1 and 208.65.88.2 both ping at 15 ms or better (might have ~1-2 ms overhead due to wireless with WPA-AES). The AtNex DNS resolution has been rock solid so far, and I haven't had a need to resort to alternatives.

The ping to the gateway 208.65.88.25 is also at 15 ms. Anybody seeing anything better?
nawhead

join:2003-08-29
Duluth, GA

Re: Atlantic Nexus: running review.

2 weeks and nothing bad to report yet. Gaming, web surfing, email, streaming media, downloading, uploading, dozens and dozens of speed tests, and it's been green across the board. It... just... works. It's sad, but I do have to admit that I was hoping for a little drama, a little weakness I could work over for awhile, but my sinister hopes have been dashed by competence.

Well played Atlantic Nexus. Well played.
nawhead

join:2003-08-29
Duluth, GA
First month was very good except for one 3 hour downtime due to Bellsouth maintenance late at night. But I've realized I need the 3.5 meg connection to make full use of the streaming media available on the Net today (and be able to share my connection with the family). I've been content for years on dial-up but one month of 1.5 megabits/sec has me itching for more speed. I'll update in the future on how the upgrade goes.
nawhead

join:2003-08-29
Duluth, GA

1 edit

Re: Atlantic Nexus: running review.

[Update on speed increase]

The 1.5 meg connection had been rock solid for 2 months, so I decided to increase my speeds. Put in an upgrade order for the 3.5/384 package on a weeknight, and the line was already changed over when I got home the next night.

After resetting my router, I tested my speeds using Firefox on DSL Reports' java page and also Speakeasy's flash page (link). On average, I am now getting 2980 down, 325 up kilobits/sec. These number are within range of the 85% usable throughput for ADSL connections, so it's satisfactory.

Nothing else as far as latency and reliability has been affected. But I've gotten what I wanted with the speed increase. I no longer have to fight for bandwidth with another member of my family who insists on watching Internet TV every time I'm online.

One more thing, there wasn't any prorated charge for the few days that I was on a higher tier speed. My bill went up to $42.99 on the next month's charge, no hassle.

Thumbs up still on Atlantic Nexus!

Its Me

@208.128.188.x
Well... you got me to bite. Total dsl newb but after reading some of the scariest BS dsl stories and scarier Earthlink I'm looking forward to dealing with them.

Order process was very smooth and gentleman was extremely helpful. Starting at 1.5
nawhead

join:2003-08-29
Duluth, GA

Re: Atlantic Nexus: running review.

I'm glad to hear my review(s) was helpful to you. DSL is good stuff. I would die (or feel very depressed at least) if I had to go back to dial-up.

Oh, and you don't deal with Atlantic Nexus, you get served by them, like a real human being. Hope your stay with them is as pleasant as mine has been so far. Cheers!

Its Me

@atlanticnexus.net
Well... it went fantastic. They solved every hiccup that I encountered. Ran the speed test. Seem to hit 1.2 pretty consistently. Still not used to this speed vs dial up!!!!

However on a download I'm only hitting 83.3 kb/sec. I think if I've read right I will waut two weeks or so and see if download speeds improve. I do realise some of this is greatly impacted by servers, etc.... but I sort of expected closer to 100 kb/sec.

Anyway I will not hijack your thread any longer and I will eventually post my review. They are truely some of the nicest and most helpful people I have ever dealt with.

Thanks for helping me jump and Happy Holidays.
nawhead

join:2003-08-29
Duluth, GA

Oh yeah, this is why I went with Atlantic Nexus

»[Services] Mail Issues/All of Bellsouth.net?

I had no idea thousands of BellSouth customers were tearing their hairs out and cussing out Indian call center reps around my neighborhood while I was surfing the Internet.
nawhead

join:2003-08-29
Duluth, GA

1 edit

The rub: Bellsouth maintenance

DSL down since about 11:30 pm. Router keeps reporting WAN is down. Called the ATNEX number (770-222-4455), pressed "3" for technical support, and got a guy on the line in about 2 minutes. The problem is scheduled Bellsouth maintenance in my area (Duluth, 30096) which should be done by early morning.

Gee, wish I had access to this Bellsouth schedule. Does anybody know a page for this info? Got this one link off the Bellsouth forum FAQ, but it's useless. I think it's for rural areas (Alabama has as many cities listed as Georgia, right...).

[Update]
The DSL line came back up around 2:30 am. Speed test normal.
nawhead

join:2003-08-29
Duluth, GA

Another satisfied post

Well, I just have to thank Atlantic Nexus again for being a great ISP. Why another thank you? Because I've been exchanging emails to a friend of mine for the past couple of days because he's having bad slowdown issues with his DSL at night. Since I live in Georgia, I think the ISP in question is pretty obvious. He just upgraded from 256k to 1.5 meg, and his connection erratically changes from 1800 to 500 kbps at night. He's been tearing his home network apart fearing he was the victim of some hacker, but no, it's just the DSL connection.

I must sound like some paid shill by now, but I don't care. Atlantic Nexus rocks!



That's all for now.
blitZ99

join:2003-03-17

Re: Another satisfied post

I've also been very satisfied with Atlantic Nexus. I just wish I could get off IFITL one day and get the higher speed. BS line upgrades seem to move in slow motion.

Les
BobMerritt

join:2002-12-31
Conyers, GA

Anybody run a stream server on ATNEX??

Hello... I'm looking around for a new DSL provider. I run a ShoutCast server with a single stream out to a relay server. Is anybody here doing this?? How's the upstream? My requirements are probably about the same as a gamer.

I also run a weather web site, so I'm FTP'ing updates to the site every 5 minutes. Anybody else???

Thanks!
Bob

Streaming Old Time Radio
»www.bobmerritt.com/OTR/NowPlaying.php

Live Conyers Weather
»www.conyersweather.net
blitZ99

join:2003-03-17

Re: Anybody run a stream server on ATNEX??

I have run shoutcast on my connection and it will work fine. Your audience size depends on your available speed, but you know that. I have a fixed IP, which makes life easier. Also, run a web server, email server and game server.

Les
BobMerritt

join:2002-12-31
Conyers, GA

Re: Anybody run a stream server on ATNEX??

Hey Les...
Thanks for the reply. I'm planning the switch for next week.
Bob
phaqu

join:2005-05-26
Marietta, GA

2 years now....

And not one single problem.
What more can be said?
nawhead

join:2003-08-29
Duluth, GA

Touchy mail filters

Hello fellow ATNEX users. I'd like to present you with a support case to consider: emails that (seem to) get randomly rejected.

For example, my friend sends me two emails (from Bellsouth's webmail interface to be exact) spaced a few minutes apart. One comes through, but the other gets rejected. Content of the emails are essentially the same (i.e. one's not a big binary attachment). Another example, my friend replies to one of my emails on Monday, it comes through; my friend replies to another email on Tuesday, it gets rejected.

There doesn't seem to be any rhyme or reason to it. Same source, nothing out of the ordinary, but ATNEX seems to randomly reject some emails and not others.

I already talked to support about it a few weeks back. Problem seemed to clear up for awhile, but now it's getting worse again.

Anybody else experiencing similar problems?
nawhead

join:2003-08-29
Duluth, GA

Re: Touchy mail filters

As long as I'm complaining to all of the 5 people who read this forum, I'll say I'm also tired of the mail server consistently going down at all hours of the day. Not for long mind you, but it does got down a lot. Like right now.
nawhead

join:2003-08-29
Duluth, GA

Just saying hello

Here's a hello for this very, very slow forum. No more email problems (or maybe my friend just stopped emailing me??? ).

But even though this forum may be slow, my connection is still smokin hot!



As for uptime, I've only reset my router twice in the past 6 months. I don't know if that's usual or unusual? But it works for me regardless.

Take care fellow ATNEXians.

LCG

@lgriffin.net

Re: Just saying hello

Nice connection. Still going well here also, very stable. Just wish AT&T/BS would upgrade my line as I'm stuck on IFFITL.

AtlGeek

@atlanticnexus.net

Switched from SF - 5 Stars So Far

I just switched from Speedfactory.

I'm live and Atlantic Nexus has been great so far!!

Bandwidth is about the same as SF, ping times seem a little bit better.

5 stars.

•••••••

jswaby

@atlanticnexus.net

speed and customer service

Well, it has been very hard to get through to them on the phone. I have had to leave messages. Email also does not seem to be a good way to contact them. Once in contact with a person, they have been very nice.

I think I am still waiting on my static ip. When I had them on the phone, I did not have the static ip. I guess I will have to call to see if it has been assigned yet.

My wife complained to me about the speed. We signed up for the 3mb service, but most often the speed is around 1.2mb. Last night we at 1mb most of the night. Right now, it is like I would expect, around 2.8mb.

I guess we will give it a month or two, and if the service and speed have not improved we will try to find another provider.

•••••
wa4bro

join:2008-04-19

Cayman 3220-H from SF on AtlNex ?

Has any one been able to get their Cayman 3220-H up and running on AtlNex? I have been beating my head against the wall on mine. I have been able to get to and reset the modem through the cryptic console port but can not seem to surf to the web interface no matter what I try.

Any help would be appreciated.....
atnextc

join:2008-04-24
Douglasville, GA

Re: Cayman 3220-H from SF on AtlNex ?

Please try to hook it up via an ethernet cable and try to browse to »192.168.1.254. Please give that a try and let me know if you have anymore problems.

Thank You

T.C.
Atlantic Nexus
770-222-4455
wa4bro

join:2008-04-19
Thanks TC for the follow up. I have already been there and thanks to one of your support techs we were able to get it to connect. It seems the Cayman defaults to vci 0 and it needed vci 8 and this made the connect but I never could get it serve up my IP block and after messing with it for several hours I gave up.

I kept running in to the problem with the lan port. It would not validate saying there was a 0 in the start of the net block. 208.xxx.xxx.etc

I put the speed stream back on until I could change it out. I am not a fan of the speed streams as they run very hot and I have experienced 3 failures of them in the past.

I did not want to do ppoe behind my router as I run a couple of inside networks of personal stations and hardware appliances ie: security system, hardware video security, weather station and HDTV internal server so I needed ppoe in the modem.

Solved the issue with the Dlink DSL-2320B ADSL modem. Super easy setup does ppoe internally, runs cooler than speed stream and dl speed is 200K better than the speed stream and a few dozen K faster on uploads. I paired it with a Dlink DGS-2205 Gigabyte 5 port switch after the modem and all is well. A great setup for under 70 Bucks with a little shopping.

Thanks
Dan

emmell

@atlanticnexus.net

Setting up multiple servers

Okay, I was also in the SpeedFactory fiasco and am now an Atlantic Nexus user. I'm up and running using their supplied modem connecting to a router that is NATing all my windows boxes. Problem is that I also have 3-4 email/web servers (hence all of the static IPs I got) and I can't figure out how to set those up. Multiple attempts to customer support have been not successful as I'm never around the equipment to try something while I'm talking to the support guys.

So, how do you set up 4 servers with a shared PPPoE modem with only one user/password?

Thanks in Advance.

•••
timbob6
Premium
join:2005-10-06
Powder Springs, GA

1 edit

1 recommendation

Welcome and Thank You!

Atlantic Nexus would like to welcome all of our new customers that have joined our ranks over the past few days. Atlantic Nexus has been providing DSL Internet services to the metro Atlanta area now for over five years and we look forward to continuing to provide our new customers with the same level of care that has built our reputation as Atlanta's premier high speed ISP.

We are happy to report that we have turned up as many customers in a four day period as we did in the previous two years. Atlantic Nexus would like to thank all of our loyal staff who have worked long and hard hours the past week to ensure all customer issues have been resolved. We would also like to thank all of our new and existing customers for your patience during this unusually busy period.

Tim Barton
COO
Atlantic Nexus LLC

••••
dvlal

join:2005-11-01
Douglasville, GA

Excellent Service from Atlantic Nexus - Fast Turnaround

I returned home on Tuesday, July 29, 2008 to discover that my internet was down. After some investigation, I found that my current provider, SpeedFactory, had discontinued DSL service in Atlanta without giving its customers notice. By the time that I had figured all of this out, it was past 5:00PM.

When Speedfactory had its April 2008 outages, I researched several providers, and had narrowed my search down to Atlantic Nexus. However, I remained at Speedfactory because they had a reasonable explanation for their outage, they had provided good customer service up to that point, and they said that they would give everyone a free month for the inconvenience.

Moving back to yesterday, I placed the order after 5:00PM. On the order form, I asked if I could use my old equipment. Within an hour of placing the order, Chris had called me to explain a few options to me. At roughly the same time, I received an e-mail from Tim answering a question that I had asked via e-mail at the time that I placed the order.

The Atlantic Nexus staff expected me to be up by Friday at the latest.

However, I was back on-line by 11:00 AM the following day (Wednesday). This was less than 24 hours!

For those of you considering the move, here is what it cost:

Type of Service: 3.5mb $39.99
Static IP: 1 $5.00
Modem Kit Shipping: $9.99
Expedite: $4.99
Subtotal: $59.97
Tax: $0.00
Total: $59.97


sf customer ex

@atlanticnexus.net

Re: Excellent Service from Atlantic Nexus - Fast Turnaround

Atlantic Nexus simple rocks. After hearing the phone message Tuesday night that Speedfactory had discontinued DSL service in Metro Atlanta, I was able to use speedfactory dial up. I put in a web order for DSL service with Atlantic Nexus at 7pm Tuesday night saying I was a speedfactory customer and had my DSL service discontinued. At 2 am Wednesday morning I receive a confirmation email from an Atlantic Nexus sales rep. At 5am I request an additional email account for my wife. At 8am my webmail account was working. At 11am get confirmation my wife's email account was activate and I was able to access the account via webmail. At 6pm while still using the same speedfactory dsl modem with no configuration changes, I make the necessary account setup changes on my router. BINGO we have Atlantic Nexus DSL in less than 24 hours.

ABSOLUTELY OUTSTANDING ATLANTIC NEXUS.

Now I'm an EX sf customer
Athens101

join:2004-08-23
Athens, GA

From SF to Atlantic Nexus in 6hrs

I put my order for DSL today after I got back in town. I run one site that is local and another that has a nasty habit of showing up on the front page of Digg and Reddit at the same time.

Point being I placed my web order for business DSL in @ 11.15 A.M. and by reading the forums here I was able to SSH into my router and have everything ready. When I got home around 18.45'ish I logged in and clicked connect and my jaw dropped. Yeah, it worked.

For those of you with a HawkingTech HAR11... leave it be if in bridge mode. It will work just proper. Just change your user/psswd in the form of user@atnex.net + psswd PPOE

If you use it as a router visit 10.0.0.2 in a web browser and tend to EZsetup and change said options.
User:hawkingtech
Psswd: admin -That is the login

Bam! it will work.

Any who I give kudos for having my line up and going within 7 hours.
Athens101

join:2004-08-23
Athens, GA

Re: From SF to Atlantic Nexus in 6hrs

I should note the speed from Athens are slower than SF.

Hey, I just ran the tests.

After three runs we have 2.8 down and 289 up. This is from my old test from SF @ "3.7/412" from the SF average.

Hey, hands down go with this company A Nex is solid people.


sf customer ex

@atlanticnexus.net

Absolutely Outstanding - Atlantic Nexus

Atlantic Nexus simply rocks.

After hearing the phone message Tuesday night that Speedfactory had discontinued, with no prior warning, DSL service in Metro Atlanta, I was able to use speedfactory dial up. I put in a web order for DSL service with Atlantic Nexus at 7pm Tuesday night saying I was a speedfactory customer and had my DSL service discontinued. At 2 am Wednesday morning I receive a confirmation email from the Atlantic Nexus COO that my order had be expedited. At 5am I request an additional email account for my wife. At 8am my webmail account was working. At 11am get confirmation my wife's email account was activate and I was able to access the account via webmail. At 6pm while still using the same speedfactory dsl modem with no configuration changes, I make the necessary account setup changes on my router. BINGO we have Atlantic Nexus DSL in less than 24 hours.

ABSOLUTELY OUTSTANDING ATLANTIC NEXUS.

Now I'm an EX sf customer

Re: Absolutely Outstanding - Atlantic Nexus

One more thing. The Atlantic Nexus could have been up before 6PM. I just didn't get home before then to see.