 | | YAAY! - At Last...A Forum for Xplornet! I was just about to start asking around about setting up a user forum.
But it's here! | |
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 | | | Re: YAAY! - At Last...A Forum for Xplornet! I've been a moderately happy Dway 4000 user until they put me on a new transponder a couple of months ago. Now I'm seriously thinking of changing to Xplornet and eating my paid for DWay hardware.
Any tips re installation...things I should watch out for, etc? | |
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| | | I am about to make the move from Xplornet/Direcway to Xplornet/Telsat within the next few days. Since I have the DW Small Office account, I will go for a two year, KaBang (Small Office) account. It is $10/month less then what I am paying now to get faster speeds which is the up side. The downside appears to be the $700 equipment costs plus installation and I have a perfectly good 98 cm dish and DW6000 modem ready to go...to the landfill!
I'll let y'all know how it goes...
Geezer
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DW6000/4.3.3.3/H1/127°W/1270 Mhz/98cm/Mac G4 Powerbook 1.5ghz/D-Link DI-624/Xplornet SOHO/All Mac Browsers | |
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| |  LuvfishinCrunch to CurePremium
join:2001-12-06
Canada
 ·silowireless
| Re: YAAY! - At Last...A Forum for Xplornet! I've got the old equipment .74 dish and dw6000 sitting here too.
I like the Ka service better. The only thing that ever knocks me out is really heavy rain, but its not as finicky as the Direcway was.
I'm averaging 1250 down. Got a 1.9 down from testmy the other day. And get about the same from toast.net.
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Put your PC to work!-Xplornet Ka-band 1.5mb/300bps-3 XP PC's-WRT54GS | |
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| | | Bluenose:
Nope. The installation went off without a hitch (although the installer forgot to caulk the big honkin' hole he put in the wall to run the cable through. 
It was up and running inside two hours. We've only had one weather fade and it's been more or less stable for the month that we've had it.
Geezer, let me know how it goes. When I can afford it, I want to move up to KaBang but money issues, yada yada. | |
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| | | I've had two down days - one intermittment.
Down day was hard rain and the spotty day was rain and fog. Completely goofed out the dish.
By that evening, however, I was good to go. | |
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| | LuvfishinCrunch to CurePremium
join:2001-12-06
Canada | Re: YAAY! - At Last...A Forum for Xplornet! Most I lose is 20 mins or so. Fog and snow have no impact unless it gets icey on the dish, which is rare.
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Put your PC to work!-Xplornet Ka-band 1.5mb/300bps-3 XP PC's-WRT54GS | |
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| | Speed Test - KaaaBoom? dslreports.com speed test result on 2006-03-14 11:56:19 EST:
746 / 147
Your download speed : 746 kbps or 93.2 KB/sec. | |
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| | | Re: Speed Test - KaaaBoom? KaBoom? That is the top level I believe. (KaZam, KaZoom, KaBang, KaBoom). I am surprised that you are not getting better speeds at the KaBoom level.
I plan on getting the BaBang level which will probably mean speeds a bit lower than yours...Hmmm!
Geezer
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DW6000/4.3.3.3/H1/127°W/1270 Mhz/98cm/Mac G4 Powerbook 1.5ghz/D-Link DI-624/Xplornet SOHO/All Mac Browsers | |
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| | | Re: Speed Test - [edit]KaZoom My bad...sorry.
I quoted the wrong package. | |
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| LuvfishinCrunch to CurePremium
join:2001-12-06
Canada Reviews:
·silowireless
| Re: Speed Test - KaaaBoom? dslreports.com speed test result on 2006-04-13 17:24:50 EST:
1226 / 151
Your download speed : 1226 kbps or 153.3 KB/sec.
Your upload speed : 151 kbps or 18.8 KB/sec.
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Put your PC to work!-Xplornet Ka-band 1.5mb/300bps-3 XP PC's-WRT54GS | |
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| | | | Re: Speed Test - KaaaBoom? KaBoom is the next level lup, right? | |
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| | New today: DW7000 series modems from Xplornet Navigate to Xplornet today and you will see that they now offer the Direcway DW7000 series modems. There are four levels available that duplicate the speeds of the Telsat offerings.
So now there is another choice in the mix. I think I'll stay with my choice for the Ka-band. It seems to be a tad more technologically advanced.
Geezer
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DW6000/4.3.3.3/H1/127°W/1270 Mhz/98cm/Mac G4 Powerbook 1.5ghz/D-Link DI-624/Xplornet SOHO/All Mac Browsers | |
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PeteOW5Premium
join:2005-12-29
Minesing, ON | Loosing touch I'm sure this is not a new problem, but what's the solution?
I have Xplornet (which works just fine) and connect through a D-Link DI-624. From time to time each connect to the net seems to take longer and longer, as though the system forgets I'm there. Pulling the power cord on the D-Link or hitting 'Repair' makes things improve. Eventually the answer seems to be to pull the power plug on the Xplornet modem, and the D-Link, count to ten and reconnect -- returning swifter service.
Any suggestions? Or do I simply do the above every day or so?
Is this a router artifact, or an Xplornet artifact?
Thanks Pete | |
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| LuvfishinCrunch to CurePremium
join:2001-12-06
Canada Reviews:
·silowireless
| Re: Loosing touch Shouldn't have to reset daily.
I'll pull the power from my router and modem once in a while just to reboot.
Have you contacted Xplornet?
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Put your PC to work!-Xplornet Ka-band 1.5mb/300bps-3 XP PC's-WRT54GS | |
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| | | Greeting PeteOW. I too have this probleme and do not know the cause of it. Each 6 hours, i totally lose my connection to internet and have to pull the power cord from the xplornet modem. I use D-link dl 604 router and have a surfbeam modem. My satellite is a telsat ka-band and i use the kazam connection. I am doing various tests right now, so if i get anything new, i will be sure to post it here. | |
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LuvfishinCrunch to CurePremium
join:2001-12-06
Canada Reviews:
·silowireless
| Speed tests? What are your xplornet results from testmy?
:::.. Download Stats ..:::
Connection is:: 1874 Kbps about 1.87 Mbps (tested with 2992 kB)
Download Speed is:: 229 kB/s
Tested From:: »testmy.net (Server 2)
Test Time:: 2006/04/13 - 5:39pm
Bottom Line:: 33X faster than 56K 1MB Download in 4.47 sec
Tested from a 2992 kB file and took 13.078 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Diagnosis: Awesome! 20% + : 77.8 % faster than the average for host (anikast.net)
Validation Link:: »testmy.net/stats/id-ZBMI1DANY
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Put your PC to work!-Xplornet Ka-band 1.5mb/300bps-3 XP PC's-WRT54GS | |
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| LuvfishinCrunch to CurePremium
join:2001-12-06
Canada Reviews:
·silowireless
| Re: Speed tests? :::.. Download Stats ..:::
Connection is:: 1606 Kbps about 1.61 Mbps (tested with 2992 kB)
Download Speed is:: 196 kB/s
Tested From:: »testmy.net (Server 1)
Test Time:: 2006/04/14 - 5:55am
Bottom Line:: 28X faster than 56K 1MB Download in 5.22 sec
Tested from a 2992 kB file and took 15.265 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Diagnosis: Awesome! 20% + : 52.66 % faster than the average for host (anikast.net)
Validation Link:: »testmy.net/stats/id-LCKBRSWE6
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Put your PC to work!-Xplornet Ka-band 1.5mb/300bps-3 XP PC's-WRT54GS | |
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1 edit | Tired of waiting for installation... It appears that Satellite Internet Services of Burlington (formerly Halton Satellite) would prefer that I go away. I have phoned and emailed them for months now and they always promise that they will change me over to a KaBang installation "soon." They claim to be backlogged.
Has anyone had good experiences from any other installers in the Halton or south Wellington area in Southern Ontario (such as Anderson Cable or Rockwood TV)?
Geezer | |
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| | Connectivity Anybody else in Eastern Ontario having problems with staying connected??
Strangely enough...my worst days are sunny and warm! | |
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| | | Re: Connectivity Same here. I would guess that you are also on NOC Beam 28 (Syracuse). Every once in awhile when surfing my browser tells me that I was temporarily disconnected and then quickly re-connected. I have not yet tried to find out if my MAC address was dropped and reacquired (which would probably mean being assigned a different IP address).
If you go to the Wildblue forum, there is a thread that suggests that hot weather may be causing the lens on the Triad to have problems, and some of these are being replaced.
Geezer
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Telesat Beam 28/Xplornet 'KaBang'/All Mac Browsers/20" iMac G5 2.1 Ghz/Mac OS X 10.4 | |
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| | | | Re: Connectivity Geezer, thanks.
I will have a look. It's been frustrating as hell this last week as it drops every few minutes, stays down for two to ten minutes and then re-appears.
Since I work from home, this was making me crazy as it would interrupt client data uploads and so forth.
Thanks for your help. | |
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| | Xplornet Status Reports I realize that the response to the Xplornet forum stated off fairly promising. But since then it has been totally underwealming.
So, I am wondering if it might be handy to check in once in awhile to see what kind of speeds everyone is enjoying (or suffering with) on Xplornet - both Ka-Band and Ku-Band. I realize that speed (status) reports are posted almost every day on the Wildblue and Hughesnet forums, but Wildblue, Hughesnet and Xplornet are not necessarily entirely the same. And if you are on Tachyon or MotoSAT, speed info would be interesting for us to know there as well.
I think it would be helpful to indicate which service level you are on, what NOC beam you are using and so on.
I will just post my speeds for today and see what happens.
:::.. Download Stats ..:::
Download Connection is:: 1641 Kbps about 1.64 Mbps (tested with 2992 kB)
Download Speed is:: 200 kB/s
Tested From:: »testmy.net/ (Server 2)
Test Time:: 2006/08/07 - 11:28am
Bottom Line:: 29X faster than 56K 1MB Download in 5.12 sec
Tested from a 2992 kB file and took 14.936 seconds to complete
Download Diagnosis:: Awesome! 20% + : 41.47 % faster than the average for host (barrettxplore.com)
D-Validation Link:: »testmy.net/stats/id-56RQG7ZWK
User Agent:: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US) AppleWebKit/420+ (KHTML, like Gecko, Safari/420) OmniWeb/v602 [!]
:::.. Upload Stats ..:::
Upload Connection is:: 257 Kbps about 0.26 Mbps (tested with 1496 kB)
Upload Speed is:: 31 kB/s
Tested From:: »testmy.net/ (Server 1)
Test Time:: 2006/08/07 - 11:31am
Bottom Line:: 4X faster than 56K 1MB Upload in 33.03 sec
Tested from a 1496 kB file and took 47.71872 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 86.23 % faster than the average for host (barrettxplore.com)
U-Validation Link:: »testmy.net/stats/id-AXJNL987B
User Agent:: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/418.8 (KHTML, like Gecko) Safari/419.3 [!]
--- 64.233.187.99 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 688.438/691.377/696.468/2.499 ms
Geezer
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Telesat Beam 28/Xplornet 'KaBang'/All Mac Browsers/20" iMac G5 2.1 Ghz/Mac OS X 10.4 | |
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| | Thinking about getting Xplornet?? I'm thinking of getting Xplornet and I've read the reviews. Does anyone know how many subscribers Xplornet has and how much representation is shown here. It seems like when people have trouble they spread the word but when everything is fine they're really quiet, Surfin' the net I suppose!! | |
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| | New to Xplornet Hello Everyone. I just had my Xplornet system installed about a month ago. So far so good. No major problems yet. Speeds are average for a satellite connection. Its nowhere near as fast has the Cogeco connection I had in Oakville,ON but still its leaps and bounds over dial-up. I have the KaZoom package right now(1M down and 256K up). I started out with the KaZam package(512K down and 128). With the KaZam package I was FAP'ed almost immediately after only a couple of hours on Utube. On the KaZoom package I have not been FAP'ed that I know of.
Here is a speed test from this morning:
:::.. testmy.net test results ..:::
Download Connection is:: 935 Kbps about 0.94 Mbps (tested with 1013 kB)
Download Speed is:: 114 kB/s
Upload Connection is:: 168 Kbps about 0.2 Mbps (tested with 386 kB)
Upload Speed is:: 21 kB/s
Tested From:: »testmy.net (Server 2)
Test Time:: 2007/03/07 - 4:55am
D-Validation Link:: »testmy.net/stats/id-N5MTCFUB4
U-Validation Link:: »testmy.net/stats/id-TNZ7XB0JP
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) [!] | |
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2 edits | Xplornet site to post complaints or read »www.xplornetsucks.com
The admin is on wireless in Ontario..
And then my blog at.
»xplornetsucks.blogspot.com/
Since this forum is kinda hard to find.
But the fact is that Xplornet does not care about it's customers..Just add's more customers even when no new bandwidth present.
Satellite is a joke at times for speeds when I was on the system..The legal agreemant is to protect Xplornet and not the consumer..
When will the government step in and fine or even jail these ISP's that don't care about minimum bandwidth requirements ,so the service is usable.. | |
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Brad R
join:2007-05-06
Collingwood, ON | new Xplornet user Well, this forum was well hidden, but somehow I found it. I've just dropped Galaxy Broadband service in favor of Xplornet because of Galaxy's new FAP policies. I'm on the basic Kazam plan and, so far, getting decent bandwidth during the day. Seems to drop to around 250 Kbps during the "prime time" hours, but I can live with that for now.
I'm going to try some experiments to establish the FAP limits, and I'll report them here, if anyone is interested. | |
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| |  arghhhh!!! installed Aug 31---shut down Sept1st for 24hrs.
Not good for business. Therefore.. I have filled out thier form to uninstall this system.
It would have been nice to have been informed of this shut down and bandwidth information prior to installation. I guarantee you I would not have taken the service. I am paying for a service and it had better be available when I need it. At $79.00/mon how many days will I be zapped? How much bandwidth is allowed?
COME GET YOUR EQUIPMENT!!!!! I WOULD RATHER USE UNLIMITED DIALUP. IT MAY BE SLOW BUT IT IS AVAILABLE WHEN I NEED IT FOR BUSINESS!!!!!!! and is $40/mon cheaper | |
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| Brad R
join:2007-05-06
Collingwood, ON | Re: arghhhh!!! installed Aug 31---shut down Sept1st for 24hrs. Which Xplornet service did you buy? If it's the Ku-band service with the DW7000 modem, you're on the Hughesnet service (your dish will probably say "Hughesnet" or "Direcway"). In which case, you're allowed 200 MB per day, and if you go over that limit you're shut down to slower-than-dialup rates for a full 24 hours. And if you need help with that service, go to the HughesNet forum on this site: »HughesNet Satellite There are lots of really helpful people there.
If you're using the Ka-band service with the Surfbeam modem, then this is the correct forum here at dslreports.com. The Ka-band service has an hourly limit which varies according to time of day. But if you exceed that limit, your bandwidth is only reduced for one hour, and then it's restored to normal. (Also, in my experience the reduced bandwidth is still better than dial-up rates.) You might want to check out the forum at »www.xplornetsucks.com/forums where other people are airing their complaints.
But be happy you're able to return your equipment and cancel your service. A lot of people are locked into long-term contracts. | |
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| dave_caPremium
join:2004-09-01
Royalton, NB | The KA band satallite package may better suit you. While I do get FAP'd during peak times, for doing various bandwith intensive things, I find if I schedule all my torrents to download during off peak hours, as well as have my anti virus and windows updates run at off peak hours (12am-8am) I have very acceptable speeds for general browsing otherwise. Also, when I get fap'd its only a temporary thing, usually in under an hour I am good to go at regular speeds. I also use a bandwidth monitor to ensure I have no backround items downloading (automatic windows updates, automatic Java or adobe updates, etc) | |
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| | xplornet fixed wireless service problems using utorrent I am on the xplornet fixed wireless service (not the satelleite system) at 1.5MB/s but when trying to download movies using utorrent, I am lucky to get a download of around 7 or 8 K. Does anyone have any suggestions on how to fix this.
When I check on speedtest.net I am always above my 1500 M/s download speed. I have many tweeks on utorrent to no avail.
Sure would appreciate anyones help
Thanks
Bill Higgs | |
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| | | Re: xplornet fixed wireless service problems using utorrent check your ip on whatsmyip.org against the ip your router (or pc if you don't use a router). If they aren't the same you are NATed.
I'm in the same boat, but sometimes I get respectable utorrent speeds (100K)... nothing like I used to get on DSL at my old house.
I think the solution might be to sign up for a fixed IP, but I'm not certain. The installer who did my install claimed I needed a fixed IP for P2P (he didn't seem to know much about TCP/IP so at the time I dismissed it).
My theory is that when you get a fixed IP you get elevated from a NATed IP address to a real address. Problem is that the fixed IP could still be firewalled.... that's what I don't know.
$10/month is pretty steep for a fixed and real IP... | |
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| | | | Re: xplornet fixed wireless service problems using utorrent well I dont have a router but when I checked out that site, the info showed an address of 142.46.2.198 for a proxy address, I wonder if the proxy is part of the problem. All this proxy and computer stuff is way over my head, and of course xplornet wont support p2p clients because there is nothing wrong with their service.
Thanks
Bill Higgs | |
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| | | | well I don't have a router but when I checked out that site, the info showed an address of 142.46.2.198 for a proxy address, I wonder if the proxy is part of the problem. All this proxy and computer stuff is way over my head, and of course xplornet wont support p2p clients because there is nothing wrong with their service.
Thanks
Bill Higgs | |
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| dave_caPremium
join:2004-09-01
Royalton, NB | You can turn off NAT on the Motorolla Canopy witch should fix this issue. Open a web browser, enter in the Canopy's IP address. This will prompt you for a username and password. Username is blank, password to view is xyxyxy.. this will let you confirm that the canopy has you nat'd. To change a setting the best way would be to call support and ask | |
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| | | I phoned xplornet today as was told that the only way to turn off NAT was to switch to a static IP for 9.95/month more.
Does this sound correct?
Bill | |
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| | Horrendous customer service  Do not ever get yourself roped into purchasing a contract with this company. In fact, stick with dial up. In some cases dial up is faster.
Customer Service is deplorable. I have been waiting to recieve a call from a manager for over three weeks. I was instructed by another customer service representative to delete start up programs off of my brand new computer as they believe that this is the likely cause of the slower than average speeds. | |
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| dave_caPremium
join:2004-09-01
Royalton, NB | Re: Horrendous customer service You pay a lot of money for your service. Go through there scripted tech support until you can speak with a level 2 techncian. Once you are there, if they are not able to solve your issue then you need to speak with a manager. Never take the "we cannot do anything for you" line. There is always someone higher you can be speaking with who can get the job done for you. | |
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| | Going from Xplornet KaBang to Xplornet Wireless I have been using Xplornet satellite for about four years now (first Hughesnet, then Telesat). We just got notice that Xplornet has been retained to bring Wireless high speed Internet to our community (rural Milton, Ontario).
Besides being a bit cheaper, is there much of an advantage in going Wireless over Ka-band satellite? I presently get the full 1.5Mb/s download speed and am very pleased (except for the monthly cost).
Geezer
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Telesat Beam 28/Xplornet 'KaBang' (SOHO)/All Mac Browsers/24" iMac/2.33 Ghz Intel Core2Duo/Mac OS X 10.4 | |
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| | | Re: Going from Xplornet KaBang to Xplornet Wireless latency, cost, less strict FAP policy
Those are the top 3.
No Weather effect (rain fade, etc) is another big one. | |
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| | Xplornet & Xbox Live services Just spreading the word here...We've had Xplornet since Jan/07, the lowest plan. Have been using Xbox Live, playing online games since then. As of Oct 18/07, suddenly unable to participate in online gaming. We hadn't changed any settings here, Xbox Live console showed all connections good, NAT "open". Finally found out Telesat is blocking port 3074, which is required for Xbox Live gaming. Can still access Xbox Live, message, chat, and download, just can't play the games with others. (Yup, Halo 3, biggest online gaming sensation to hit the planet and Telesat blocks it..as well as all the other interactive gaming.) This info came from an Xplornet tech, that port 88 is open but 3074 is being blocked by their "supplier". Xplornet is unable/unwilling to do anything about it. Online port checks at canyouseeme.org and grc Shields Up show this port as open, but obviously stuff isn't passing through. Xbox Live needs UDP and TCP going through this port for the gaming to work. Not a happy customer. Telesat is blocking a service from Microsoft that we're paying for and not getting. I've notified Microsoft, also gave some (polite)feedback to Xplornet. Maybe if enough people respond, the powers that be will be motivated to fix this. | |
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| | | Re: Xplornet & Xbox Live services--resolved Update...Telesat is not blocking port 3074, and an Xplornet tech did contact Telesat and the problem is now resolved. A big thanks to the Xplornet tech support staff or not giving up on this!  | |
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| | | Update...Telesat is not blocking port 3074, and an Xplornet tech did contact Telesat and the problem is now resolved. A big thanks to the Xplornet tech support staff for not giving up on this! | |
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| | xplornet Discussion Boards I though some of the people that visit here would like this link......
»xplornet.nfldmail.com | |
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| | router? hello i am new to Xplornet but i am quite knowledgeable with computers. so my question is i am trying to hook up a router and i am unsuccessful i am told that there is something special that has to be done in order to get it working. A local guy will come and set it up for me but he wants to charge me 100 bucks. oh and by the way the internet works fine without the router in place
thanks in advance | |
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| Brad R
join:2007-05-06
Collingwood, ON | Re: router? I'm using a router (SMC7000BR) with Xplornet and have had no problems. It may depend on what router you're using. If your router is configured to get an IP address automatically (via DHCP) it should work.
One important tip: turn on the Xplornet modem first. Wait for it to establish a connection (solid light). Then turn on your router. | |
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| | What Modem? I was wondering what Modem should I buy to get the best speed, I'll be using the Wireless Internet with the Xtreme package. So... what Modem should I buy? | |
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