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Atlantic Broadband - open discussion forum. Share information with other users.
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 1 edit | ABB Ultimate HD Channel Thread 2013 With the updates here in Cumberland, the post I did before is too old to reply to. To keep this current, I will be posting a monthly update, even if there is no change.
Cumberland: 50 national HD channels, 14 premium HD channels, 64 total (0 PPV) Altoona/Johnstown: 30 national HD channels, 7 premium HD channels, 37 total (0 PPV) Uniontown: 48 national HD channels, 23 premium HD channels, 71 total (0 PPV) Eastern Shore: 57 national HD channels, 31 premium HD channels, 88 total (1 PPV) South Florida: 66 national HD channels, 12 premium HD channels, 78 total (1 PPV) South Carolina: 44 national HD channels, 6 premium HD channels, 50 total (0 PPV)
Everywhere: These HD channels are in all 6 clusters. I count 26 of these.
A&E HD ABC Family HD Animal Planet HD Bio. HD CNBC HD CNN HD Discovery HD Disney HD E! HD ESPN HD ESPN2 HD Food Network HD Fox News HD FX HD HGTV HD History HD Lifetime HD National Geographic HD NFL Network HD Science HD Syfy HD TBS HD TLC HD TNT HD USA HD Velocity HD
Wide: These HD channels are in at least 50% of the clusters. Listed beside these are the clusters missing them. I count 25 of these.
AMC HD (Altoona/Johnstown, Uniontown, South Carolina) Bravo HD (Altoona/Johnstown) Cartoon Network HD (Altoona/Johnstown) CMT HD (Cumberland, Altoona/Johnstown) Comedy Central HD (Altoona/Johnstown) Disney XD HD (Altoona/Johnstown, South Carolina) ESPNEWS HD (Altoona/Johnstown, South Florida, South Carolina)* ESPNU HD (Altoona/Johnstown, Uniontown, Eastern Shore) Golf Channel HD (Altoona/Johnstown) Hallmark Channel HD (Altoona/Johnstown) HLN HD (Altoona/Johnstown, Uniontown, South Carolina) IFC HD (Altoona/Johnstown, Uniontown, South Carolina) LMN HD (Altoona/Johnstown) MSNBC HD (Altoona/Johnstown) MTV HD (Altoona/Johnstown, South Carolina) NBC Sports Network HD (South Carolina) NFL RedZone HD (Uniontown) Nickelodeon HD (Altoona/Johnstown, South Carolina) Speed HD (Altoona/Johnstown) Spike HD (Altoona/Johnstown) Travel Channel HD (Altoona/Johnstown) truTV HD (Altoona/Johnstown) TCM HD (Altoona/Johnstown) VH1 HD (Cumberland, Altoona/Johnstown, South Carolina) Weather Channel HD (Altoona/Johnstown)
*-I included ESPNEWS HD for Cumberland as MASN2 HD (channel 748) airs ESPNEWS 24 hours a day except during baseball season, where it airs it 20 hours a day (4 hours being for overflow Orioles/Nationals pregame, game and postgame show)
Limited: These HD channels are in less than 50% of the clusters. Here I list the clusters that have these channels. I count 21 of these.
AXS.TV HD (South Florida, South Carolina) BBC America HD (South Florida) BET HD (South Florida) BTN HD (Altoona/Johnstown) Destination America HD (Eastern Shore) Fox Business Network HD (Cumberland, South Florida) Hallmark Movie Channel HD (South Florida) HDNet Movies (South Florida, South Carolina) H2 HD (South Florida) HSN HD (Uniontown, Eastern Shore) ID HD (Eastern Shore, South Florida) NatGeo Wild HD (Eastern Shore) OWN HD (Eastern Shore, South Florida) Outdoor Channel HD (Cumberland, Altoona/Johnstown) Oxygen HD (South Florida) QVC HD (Uniontown, Eastern Shore) Smithsonian Channel HD (South Florida) Style HD (Eastern Shore, South Florida) TBN HD (South Florida) Tennis Channel HD (South Florida) Wealth TV HD (South Florida)
Premiums: These 6 are everywhere.
HBO, Cinemax, Starz, Starz Kids & Family, Encore, Showtime
HBO 2, HBO Signature, HBO Family, HBO Latino, Showtime 2, Starz Edge, Starz Comedy and The Movie Channel are Wide.
In total, there are 103 HD channels in the ABB sphere now, and that's getting closer to the bigger guys. But everyone has room for improvement.
The everywhere channels will grow immensely once Altoona/Johnstown gets some love. | |
|  |  NikAmi join:2009-09-12 Easton, PA | Re: ABB Ultimate HD Channel Thread 2013 I would rather have ABB focus on improving the picture quality in their current HD channels than add new ones at the same crappy quality that we see currently. There is something seriously wrong, when my $35 Raspberry Pi board with an ESPN app can stream better quality video, by a wide margin, than what ABB's ESPNHD channel provides. Why even bother having cake TV service if I can get far better picture quality over the Internet? Every time I watch TV I am constantly pulled out of the experience by picture noise and artifacts. Hulu/Netflix and an OTA antennae is looking like a damn good option right about now. | |
|  |  |  | | Re: ABB Ultimate HD Channel Thread 2013 We have no issues with the HD channels here. | |
|  |  |  | | Please feel free to contact customer service if you have picture noise and artifacts. That is not normal, you are experiencing a problem. | |
|
 |  1 edit | Atlantic Broadband is the cable company in Moorefield, WV (population 2,544). Their lineup there in this small town offers a very small digital package, no HD, and internet speeds up to 15/1.5 Mbps.
HardyNet, the local rural telephone cooperative, is launching a FTTH service and this week, unveiled their channel lineup. They're going to launch with a very comprehensive channel lineup including 137 HD channels with local stations out of DC, Harrisonburg and Clarksburg.
Ouch.
Also, it should be added Local on the 8's are live on Weather Channel HD (channel 762) and that the HD feeds have the capability to have local ads spliced into cable, which has not happened before. | |
|
 | | Slower internet speeds This is the first I've noticed it... but like another has mentioned in a different market, speeds are beginning to slow during prime hours.
I pay for the 40/3 service in Altoona. In the past couple of weeks it won't go above 18-20 during 6-9pm. As it gets later in the evening it slowly climbs back up to the advertised speeds.
Seems to be saturation of bandwidth based on the observation of peak vs. off peak hours. | |
|  |  | | Re: Slower internet speeds Saturation is usually dependent on the node and how many lines are subscribed on to it.
They might need to split the node. There's not many connections on my node it seems (A lot of retirees, less computer literate types). | |
|  |  |  | | Re: Slower internet speeds This is the first in probably 10 years I've seen speeds drop below advertised speeds. I always thought that was commendable!
Perhaps it will be temporary. | |
|
 |  robryPremium join:2007-04-07 Johnstown, PA | I have 40/3 in Johnstown, I'll do some tests tonight around those times and see how it looks.
also, can you do a test to speedtest.atlanticbb.net vs like www.speedtest.net ?
the one at atlantic stays in their network, so that will tell you if it's a node/area thing, versus abb's connection to the upstream internet. | |
|  |  |  | | Re: Slower internet speeds Cool, thanks. That's the one I've been using to test with. I've tried speedtest.net additionally, and it's very close to the same at those times.
It's been a week or so since I've checked so I'll have to try again as well. It's perfect at obscure times such as 4 am when I should be sleeping.  | |
|
 |  robryPremium join:2007-04-07 Johnstown, PA | you know I haven't been around much during those times. I'll try tonight, I should be around, it worked good on my friends new S4, he was getting 40Mbit over wifi at 10PM | |
|
 | | TV Guide Network Dropped in Cumberland Effective 6/30 TV Guide Network (channel 2) will be dropped per my latest statement on June 30th here. I couldn't care less, but some older people with analog only will be quite upset. I don't know if this change applies to all of the regions, but it does here.
I would like to see the full-screen version of the channel, who appears to have some decent programming.
One less analog channel, two more HD channels would be a nice little deal to make, I would think. | |
|  |  | | Re: TV Guide Network Dropped in Cumberland Effective 6/30 When they dropped KDKA in Altoona, the CBS affiliate from Pittsburgh, they didn't bother replacing it. They just simulcast WTAJ from channel 5 on channel 2. Seems like a waste of a prime spot. | |
|  |  |  | | Re: TV Guide Network Dropped in Cumberland Effective 6/30 It's a nice thought to use the bandwidth, at least.
Has there ever been any word on those dozens of promised HD channels using SDV in Altoona/Johnstown? I figure our next additions may come from whatever you guys get when it goes to 80-100 HD channels there.
If I were guessing, and 100 HD channels is the goal, that we'd get the following:
QVC HD HSN HD VH1 HD OWN HD Oxygen HD BET HD CMT HD Style HD Destination America HD H2 HD ID HD ESPNEWS HD HBO Latino HD MoreMax HD ActionMax HD Showtime Extreme HD Showtime Beyond HD TMC Xtra HD
That's 18 that would take us to 96.
Altoona/Johnstown have less locals than us, but would get added premiums from HBO Comedy HD, HBO Zone HD and ThrillerMax HD which are not carried here. Without adding some channels not in the system, there's not much else they can add than that. I would really like to see GSN HD, TV Land HD, Hub HD and Fuel HD with the pending Fox Sports 2 HD conversion, not including channels we don't currently have available in any form. | |
|
 NikAmi join:2009-09-12 Easton, PA | Which STBs are available in South Florida? I have a condo in Sunny Isles Beach Florida and we have ABB for TV/Internet. I abhor the picture quality and cable box we have down here because our RCN cable TV and TiVo boxes at home are so much nicer. I know I can't do anything about the PQ, but I was wondering if there were any other boxes available (perhaps newer models) so that I could swing by their office, swap the box and install the new one myself. Right now I'm using a Cisco Explorer 4652HDC and the guide is piss poor and the box takes forever to switch channels. Honestly, it's so bad that I hardly watch TV on it. I should mention that I only want an HDTV tuner box because I don't want to pay extra for a DVR that hardly ever gets used. | |
|  |  NikAmi join:2009-09-12 Easton, PA | Re: Which STBs are available in South Florida? Hmmm...almost 40 unique views and not a single response. Anybody care to chime in? | |
|  |  | | You can purchase a TiVo unit and have a cable card installed or purchase a Cable card ready TV if you can find one. Each has it's pro's & con's though. | |
|  |  NikAmi join:2009-09-12 Easton, PA | Nah... I don't feel like blowing a couple hundred bucks on a set top box and then another hundred or so a year for service when it would get used so little. The nice thing about the TiVo at home is that it is provided by the cable company so there is no additional cost aside from the box rental fee. | |
|
 NikAmi join:2009-09-12 Easton, PA | Service outage For at least the third time today, I am experiencing a service outage. No phone or Internet, but TV appears to be working. Furthermore, ABB's customer support numbers, both toll free and local, are going straight to a busy signal. This is the second time in less than two weeks that I've had to put up with an extended outage. Kind of ridiculous in my mind. I'm so glad I don't have to live down here or I'd have probably built my own ISP by now. | |
|  |  | | Re: Service outage I'm sorry that you experienced an outage of our service. I apologize that it was hard to get ahold of us, as you can imagine, whenever we have a large problem, a lot of people call. We have many many lines in our call center, but as all call centers, if enough people call us our lines can ring busy. If there is anything we can assist you with, please let us know. | |
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 EnerJi join:2011-02-19 30312-5317 | Terrible reliability in Miami Beach Over the past two weeks my Internet service has been horribly unreliable, with my modem rebooting multiple times per day or experiencing T-3 timeouts which interrupt my ability to use the Internet.
I've tried calling a few times and each time there seems to be some kind of "maintenance" or "known issue" going on. I got fed up and called again today after another outage, and this time I have a tech coming out to see me tomorrow.
Is this happening to anyone else? Has anyone had luck getting some credits for periods of poor service such as the one I am experiencing? | |
|  |  GaryKPremium join:2000-08-29 Miami, FL | Re: Terrible reliability in Miami Beach T-3 timeouts seem to be the norm down here in South Miami, even when using a modem provided by ABB. Streaming video is typically interrupted 3-5 times an hour for 5-15 seconds at a time while the modem reboots. I long ago stopped calling support about this because all they ever did was use one of two excuses: 1) Nobody else is reporting an issue so it must be you; and then they'll offer to roll a truck 2-3 days later, or 2) If it's between midnight and 6AM I get the "maintenance window" excuse.
A few years ago after Internet/TV/Phone were all down for about three days I called in to request a credit, was eventually told I'd get one, but it never actually happened. After a month or so of followup calls I lost interest and gave up.
I hope you have better luck than I've had. | |
|
 | | Atlantic Broadband Tivo deal In Tivo's press release for May 23rd, they mention:
"Additionally, we signed a distribution deal with Atlantic Broadband, the 12th largest U.S. MSO, who has over 250,000 subscribers in seven states on the East Coast."
I suspect this means we may soon have an alternative to the horrible DVR software on the current STBs.
Just wondered if anyone else has heard anything, and when there may be some availability. Hopefully this is at the end stages and not the beginning. | |
|  |  | | Re: Atlantic Broadband Tivo deal I had heard that TiVo would be coming to ABB, but this is the first I've heard about it in a while.
I hope that they will be coming soon, and I hope there's some promotions to encourage people to sign up for them. | |
|  |  |  | | Re: Atlantic Broadband Tivo deal I've heard the same thing for a little while, but that's the first real evidence of any of it materializing. | |
|
 |  | | I did mention in another thread it is coming. It is still coming, this year as far as we know, and we don't know much more than that yet. The tivo boxes use MoCa and we have just begun deploying MoCa wireless gateways as well. There are a lot of equipment changes in our system coming, and rollout is slow as testing and training is done, but it is coming. | |
|  |  |  | | Re: Atlantic Broadband Tivo deal Sounds good. I guess it's just a matter of waiting it out. I'm anxious to see what's coming. | |
|  |  |  | | So they're finally going to stop issuing those 1999 Motorola/General Instrument digital cable boxes?
Here in Cumberland, those things were still being installed as of 2011. I couldn't believe it. | |
|  |  |  |  | | Re: Atlantic Broadband Tivo deal Same thing here with the old Scientific Atlanta boxes. Non-HD customers usually get a 10-12 yr old or older STB like an Explorer 3000-3200. HD customers will still be installed with a 2005-2006 8300HDC, but in some cases there are some newer 8652HDC's put out there.
The newest boxes support MPEG-4 which must not be in the works because if it were, you would think they would be slowly swapping out the older ones over time and not still handing them out.
Those $9.95 fees every month for these old things would have paid for them a hundred times over. | |
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