ABB Ultimate HD Channel Thread 2013 With the updates here in Cumberland, the post I did before is too old to reply to. To keep this current, I will be posting a monthly update, even if there is no change.
Cumberland: 50 national HD channels, 14 premium HD channels, 64 total (0 PPV)
Altoona/Johnstown: 30 national HD channels, 7 premium HD channels, 37 total (0 PPV)
Uniontown: 48 national HD channels, 23 premium HD channels, 71 total (0 PPV)
Eastern Shore: 57 national HD channels, 31 premium HD channels, 88 total (1 PPV)
South Florida: 66 national HD channels, 12 premium HD channels, 78 total (1 PPV)
South Carolina: 44 national HD channels, 6 premium HD channels, 50 total (0 PPV)
Everywhere: These HD channels are in all 6 clusters. I count 26 of these.
ABC Family HD
Animal Planet HD
Food Network HD
Fox News HD
National Geographic HD
NFL Network HD
Wide: These HD channels are in at least 50% of the clusters. Listed beside these are the clusters missing them. I count 25 of these.
AMC HD (Altoona/Johnstown, Uniontown, South Carolina)
Bravo HD (Altoona/Johnstown)
Cartoon Network HD (Altoona/Johnstown)
CMT HD (Cumberland, Altoona/Johnstown)
Comedy Central HD (Altoona/Johnstown)
Disney XD HD (Altoona/Johnstown, South Carolina)
ESPNEWS HD (Altoona/Johnstown, South Florida, South Carolina)*
ESPNU HD (Altoona/Johnstown, Uniontown, Eastern Shore)
Golf Channel HD (Altoona/Johnstown)
Hallmark Channel HD (Altoona/Johnstown)
HLN HD (Altoona/Johnstown, Uniontown, South Carolina)
IFC HD (Altoona/Johnstown, Uniontown, South Carolina)
LMN HD (Altoona/Johnstown)
MSNBC HD (Altoona/Johnstown)
MTV HD (Altoona/Johnstown, South Carolina)
NBC Sports Network HD (South Carolina)
NFL RedZone HD (Uniontown)
Nickelodeon HD (Altoona/Johnstown, South Carolina)
Speed HD (Altoona/Johnstown)
Spike HD (Altoona/Johnstown)
Travel Channel HD (Altoona/Johnstown)
truTV HD (Altoona/Johnstown)
TCM HD (Altoona/Johnstown)
VH1 HD (Cumberland, Altoona/Johnstown, South Carolina)
Weather Channel HD (Altoona/Johnstown)
*-I included ESPNEWS HD for Cumberland as MASN2 HD (channel 748) airs ESPNEWS 24 hours a day except during baseball season, where it airs it 20 hours a day (4 hours being for overflow Orioles/Nationals pregame, game and postgame show)
Limited: These HD channels are in less than 50% of the clusters. Here I list the clusters that have these channels. I count 21 of these.
AXS.TV HD (South Florida, South Carolina)
BBC America HD (South Florida)
BET HD (South Florida)
BTN HD (Altoona/Johnstown)
Destination America HD (Eastern Shore)
Fox Business Network HD (Cumberland, South Florida)
Hallmark Movie Channel HD (South Florida)
HDNet Movies (South Florida, South Carolina)
H2 HD (South Florida)
HSN HD (Uniontown, Eastern Shore)
ID HD (Eastern Shore, South Florida)
NatGeo Wild HD (Eastern Shore)
OWN HD (Eastern Shore, South Florida)
Outdoor Channel HD (Cumberland, Altoona/Johnstown)
Oxygen HD (South Florida)
QVC HD (Uniontown, Eastern Shore)
Smithsonian Channel HD (South Florida)
Style HD (Eastern Shore, South Florida)
TBN HD (South Florida)
Tennis Channel HD (South Florida)
Wealth TV HD (South Florida)
Premiums: These 6 are everywhere.
HBO, Cinemax, Starz, Starz Kids & Family, Encore, Showtime
HBO 2, HBO Signature, HBO Family, HBO Latino, Showtime 2, Starz Edge, Starz Comedy and The Movie Channel are Wide.
In total, there are 103 HD channels in the ABB sphere now, and that's getting closer to the bigger guys. But everyone has room for improvement.
The everywhere channels will grow immensely once Altoona/Johnstown gets some love.
| Atlantic Broadband is the cable company in Moorefield, WV (population 2,544). Their lineup there in this small town offers a very small digital package, no HD, and internet speeds up to 15/1.5 Mbps.|
HardyNet, the local rural telephone cooperative, is launching a FTTH service and this week, unveiled their channel lineup. They're going to launch with a very comprehensive channel lineup including 137 HD channels with local stations out of DC, Harrisonburg and Clarksburg.
Also, it should be added Local on the 8's are live on Weather Channel HD (channel 762) and that the HD feeds have the capability to have local ads spliced into cable, which has not happened before.
| || Clearfield is getting 24 new HD channels after Value went digital there. Basic is still analog.|
Clearfield added AMC HD, ABC Family HD, Bravo HD, BTN HD, E! HD, Food Network HD, FX HD, Hallmark HD, HGTV HD, Lifetime HD, MTV HD, National Geographic HD, NBC Sports Network HD, NFL Network HD, TLC HD, truTV HD, HBO HD, HBO 2 HD, Cinemax HD, MoreMax HD, Showtime HD, Showtime 2 HD, Starz HD and Encore HD.
Of course, while this is good to see, these are channels that almost every other provider has had for 5 years.
Re: TV Guide Network Dropped in Cumberland Effective 6/30 It's a nice thought to use the bandwidth, at least.
Has there ever been any word on those dozens of promised HD channels using SDV in Altoona/Johnstown? I figure our next additions may come from whatever you guys get when it goes to 80-100 HD channels there.
If I were guessing, and 100 HD channels is the goal, that we'd get the following:
Destination America HD
HBO Latino HD
Showtime Extreme HD
Showtime Beyond HD
TMC Xtra HD
That's 18 that would take us to 96.
Altoona/Johnstown have less locals than us, but would get added premiums from HBO Comedy HD, HBO Zone HD and ThrillerMax HD which are not carried here. Without adding some channels not in the system, there's not much else they can add than that. I would really like to see GSN HD, TV Land HD, Hub HD and Fuel HD with the pending Fox Sports 2 HD conversion, not including channels we don't currently have available in any form.
Miami Beach, FL
Re: Terrible reliability in Miami Beach Unfortunately my reliability hasn't improved. I've called a couple more times, and one time got the "maintenance in your area" schtick. The second time I assumed there was more maintenance going on. After over 12 hours of unusable Internet I finally lost patience and called, only to be told that it was only first reported a couple of hours previously, and that they were "working on it." (Next time I'll try to call it in right away to have the issue logged.)
When the situation wasn't resolved the following day, I called again, and this time they scheduled a truck roll for two days later. Predictably, later that day the situation resolved itself.
I now have a technician scheduled to come tomorrow to test a cable modem that is working flawlessly. I realize diagnosing intermittent issues are very difficult - any suggestions on things I can do to get him/her to help identify the reliability problem and get it resolved once and for all? My downstream signal levels are fine, but upstream power level bounces between 48 and the low 50s, which is technically "just" in range, but I suspect when things go bad it might be edging just out of range. I also wonder if the upstream SNR (which I can not view from the cable modem stats) is also showing problems on my node.
If this technician isn't able to help, is there any way to escalate to someone in ABB engineering?
Internet dropping 3-4 times a day for months...Help? Way back in January 2012 we started having daily disconnects for seemingly no reason. It was infuriating. We had probably over half a dozen tech visits, four different modems, a splitter removed, an amplifier outside changed, wiring from the pole to the house and to the NEXT pole replaced, and NOTHING. Basically from January 2012 to February 2013 we had godawful issues. At best we'd go maybe 4 days without a disconnect, but for the most part it was as bad as ever. Randomly from March 2013 til July 2013 things have been fine other than the expected sporadic disconnect. However, in July...It started back with a vengeance. We had 24 disconnects in July alone and it's only getting worse by the day. It's only August 4th and we're on our twelfth disconnect of the month. I'm about to lose it with this company.
Every time I call support they're just WELL YOUR MODEM LOOKS FINE. Because I'm almost positive it is NOT MY MODEM. The signals are fine every time I look, the SNR is fine, etc. Everything. And every time a tech comes out "Well, it's not showing any problems..." Judging from what shows up in the modem log and the fact EVERY time I crash it's the Upstream light that flashes, I'm almost POSITIVE it's an issue at the local CMTS or somewhere on the line, but ABB -refuses- to check it and constantly says it's my problem. I've spoken with basic tech support, engineers, local supervisors, they refuse to even CHECK the CMTS or lines elsewhere.
Furthermore, for weeks we've only been getting 6-8Mb down instead of the 10Mb line we're supposed to be getting. We have a tech coming out tomorrow because WHY NOT even though I have 0% confidence he's actually going to find anything. For the record, here is my log and signal/power levels/etc, and it's a SBV 5220.
2013-08-04 13:23:56 7-Information B401.0 Authorized
2013-08-04 13:23:54 5-Warning C04.1 rgstToD request sent - Response received
2013-08-04 13:23:45 5-Warning D03.0 DHCP WARNING - Non-critical field invalid in response
2013-08-04 13:23:24 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:23:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:52 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:52 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:48 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:26 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:11 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:22:08 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:21:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:21:45 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:21:40 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:21:35 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:21:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 13:21:15 3-Critical T04.0 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2013-08-04 13:21:15 3-Critical R07.0 Unicast Ranging Received Abort Response - Re-initializing MAC
2013-08-04 05:20:21 7-Information B401.0 Authorized
2013-08-04 05:20:19 5-Warning C04.1 rgstToD request sent - Response received
2013-08-04 05:20:15 5-Warning D03.0 DHCP WARNING - Non-critical field invalid in response
2013-08-04 05:19:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:45 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:30 3-Critical I02.0 REG RSP not received
2013-08-04 05:19:27 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:24 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:23 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:22 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-08-04 05:19:19 5-Warning C04.1 rgstToD request sent - Response received
Frequency 519000000 Hz
Signal to Noise Ratio 36 dB
Downstream Modulation QAM256
Network Access Control Object ON
Power Level 0 dBmV
Channel ID 6
Frequency 20500000 Hz
Ranging Service ID 660
Symbol Rate 2.560 Msym/s
Power Level 46 dBmV
Upstream Modulation  16QAM
Other log errors that have since scrolled off but show up regularly include:
UCC-REQ received with invalid or out of range US channel ID
ucd invalid or channel unusable
Also in the past it used to spam DCC Depart/Arrive messages and end up hanging on the Arrive (I think) before repeating the above garbage, but I haven't seen ANY DCC Arrive/Depart messages or the once-regular "Auth Comp" in months. I don't know if that's relevant but I used to see both every few days. Now it's nothing but error after error after error.
$2.87 Regional Sports Surcharge Debuts 9/1/13 Checked the bill to see what would be up, knowing that I'd have a $15/month hit for moving into the third year of a triple play already, and found this at the end.
I get it, I really do. I understand programming costs and the way the game works these days. But let's also be aware that you do not carry Comcast SportsNet DC, a regional sports network for this region, and deny cable subscribers this programming from the Wizards, Capitals, DC United, Maryland, and coverage of the Ravens and Redskins.
In addition to that, you offer no separate sports package for those of us who would pay for this programming. Almost every company in the industry offers some package of channels, plenty of sports channels do not demand digital plus carriage. While 30 networks may be featuring sports programming on Atlantic Broadband, the following are not available from Atlantic Broadband:
Tennis Channel (in South Florida)
BTN (on in-market PA systems, not in HD in Uniontown)
ESPN Goal Line/Buzzer Beater
CBS Sports Network
Fox Soccer Plus
World Fishing Network
With the exception of MLB Network, all of these are available on sports packages across the country, not subsidized by people who don't want them, but paid for with additional fees for people who want them.
This might be bearable if general entertainment networks found on every cable and satellite system in the country were available. Alas, Cooking Channel, Reelz Channel, Smithsonian Channel, G4, Sundance, NatGeo Wild, and FXM. Soon, FXX will be added to this list, unless it is included in negotiations for Fox Sports One. And depending on how much hardball FOX plays, Fox Sports 1 may not be seen here. There is no mention of it within the statement, which during this time Speed will become Fox Sports 1 and Fuel Fox Sports 2.
These are not the offerings of a competitive company, and that's not delving into the HD offerings (where cable mainstays like CMT and VH1 are still in SD only) and where a digital transition has never occurred, where bandwidth is being wasted on a digital simulcast that has been in place for almost a year now.
I don't know what the plan is, but it doesn't seem like there is one other than to run all video subscribers to DirecTV and Dish. What incentive is there to pay for less programming at a higher price?
Can anyone from ABB speak to what is upcoming with FOX Sports 1, if it will be carried, and if FXX, FXM and NatGeo Wild could come along with it? I understand programming costs money, better than probably anyone here. But you have to offer your customers something too, and the offerings are just not there. I know I've said this before, but I'm at a breaking point.