 dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| OK let's get this going Any Armstrong users here? I'd like to try and get a decent forum going before I become a full Armstrong user over the next several months. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  | | Re: OK let's get this going
I've had Armstrong for over 2 years now in the southern ohio northern kentucky area and have nothing but GREAT things to say about it. They are THE BEST cable I have EVER had.
And I have the triple pack tv,net,phone and all are rock solid .
Thier phone service is awesome compared to any other voip services ive had the misfortune of listening to.
And thier costomer service is TOP NOTCH!!! at least the couple times ive ever had to call them LoL
I can honestly say im in love with them ... if i ever have to move my MAIN concern will be if they provide cable in that area.
Hope you like them as well as i do ... consider yourself lucky to be getting them. | |
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 |  |  | | Re: OK let's get this going
Sry to double post but there was no edit button...
This didn't show up in my first post but i wanted to make sure i mentioned that NO ... i DO NOT work for them. 
Just a VERY happy customer. | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Well we had a township meeting about it on Wednesday. Looks like it's still going to be a while. The letter written to the Township describes our current cable system as an old car that's been sitting for 20 years with no maintenance. The cabling continues to break and is about worthless. They have to rebuild this entire cable system. It could take as long 18 months but they hope to have it finished over the next year.
Apparently stupid ass Rapid Cable didn't "map out" this township so Armstrong has to do that in order to build this "new state of the art system". Other areas they bought around here that were operated by Rapid are only going to take 6-8 months to upgrade, the blueprints are already mapped. Ours somehow wasn't given to Armstrong.
But we have BEEN PROMISED the best, top notch cable system, in the entire country once Armstrong works their magic. Everything will be brand new and even better than what their current customer's already have. Since they know what to do and what not to do with the newer systems they "build".
At least that's where it stands. But they've been out here working to get our current system to a point where it could sustain itself until the new system is built, which from what we've been told the system now is on the verge of collapse. We've had 4 other cable names before Armstrong and Armstrong is the only company that I've seen trucks out here since I moved here in 1999.
I will say I'm a little disappointed to hear of the delay and so where the others that attended the meeting, but I guess it's to be expected because it would be impossible for them to build under the conditions and with no blueprints. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  | | Hi, used to be an Armstrong customer back around 00, but dropped it when it looked like they were overloading their network. I used to get sub-dialup speeds back then. I switched to AT&T (then Ameritech then SBC) DSL for a while, but now that speeds are starting to increase I switched back to Armstrong this year since they offer an 8mb/s tier verses AT&T's 6mb/s (and they seem very unwilling to increase it in the near future). --
- "Techie" Jim | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH | Armstrong has a 8mbps package? I thought it went 256k, then up to 5mbps, then their "pro" package at 10mbps? | |
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 |  |  | | Re: OK let's get this going Yes, technically it is 10, but I say 8... actually 7 because of TCP limitations. That's for one connection though. Multiple concurrent connections can, theoretically, go up to 10 but I have not seen more than 6 and thats on a fast server with multiple connections. --
- "Techie" Jim | |
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 |  | | I have there TV and Cable internet 5/512 for 2 years very nice they came in and took over cebridge and put it all new lines and severs. Used to be rock solid but lately seems to be having someissues with the repeaters on the lines they said this is a know but puzzling issue that there are trying to find/fix. | |
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 |  | | I just got on Armstrong with the 10 meg deal. I'm coming from the RoadRunner 15 meg deal, so I don't mind paying, but I have a little issue with Armstrong internet between 6pm and 11pm every night it seems. I know these are peak times, but it goes down MUCH lower than what road runner did. But the thing is if I use a download manager I get averages of 12 meg when it's all said and done, but regular browsing and ping times for online games are almost unplayable. I need to run more tests during the peak time, but if it's them, you would think others would have the issue.. | |
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 |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
1 edit | Re: OK let's get this going You had Timewarner? Now did you move or did Armstrong purchase your cable system?
The thing to keep in mind for those that have service from a previous company that was taken over by Armstrong. They didn't build the system, therefore it's not yet to their standards. | |
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 |  |  |  | | Re: OK let's get this going I moved to a Armstrong area. It's about 10 minutes away from the Time Warner area, and I couldn't go with them. I'm still running a lot of tests so when I call them I can tell them what's going on and at what point in the network. | |
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 |  |  |  |  | | Re: OK let's get this going Well I think I may know what your problem is. I had just gotten armstrong a few months ago and it was awsome but then I discovered that they unfairly block almost every port that the computer uses to listen for connection and when that happens your games lag down. And I know for a fact comcast doesn't block the ports, nor access to the modem/router/gateway either.It sucks I'm not in a comcast or verison area but ohwell, thems the breaks. Other than that tough they are pretty good. Also ports 7777 are open and maybe 57963 seem to be open( I get good speeds with those on bitcomet) but there might be more, try calling them.Peace Out and Goood Luck. | |
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 |  |  |  |  |  | | Re: OK let's get this going said by m9i9k9e99 :
I had just gotten armstrong a few months ago and it was awsome but then I discovered that they unfairly block almost every port that the computer uses to listen for connection and when that happens your games lag down. I have never had an issue with ports. They all seem open on my end. Scans confirm it. As far as I can tell they don't block any ports (except maybe 25 {email}). --
- "Techie" Jim | |
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 |  |  |  |  |  |  Reviews:
·Armstrong Zoom ..
1 edit | Re: OK let's get this going said by jimbo2150:said by m9i9k9e99 :
I had just gotten armstrong a few months ago and it was awsome but then I discovered that they unfairly block almost every port that the computer uses to listen for connection and when that happens your games lag down. I have never had an issue with ports. They all seem open on my end. Scans confirm it. As far as I can tell they don't block any ports (except maybe 25 {email}). Yeah, m9i9k9e99, apparently you don't know what you're doing. I have no ports blocked at all. I have a (shhh) web server on my end and put up an FTP server as needed. I also RDP into my home multiple times a day. I also frequently run bittorrent. I'd say, from the sounds of it, you don't know how to port forward from a router. | |
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 |  |  |  |  |  |  |  | | Re: OK let's get this going Actually I do know what I'm doing. The thing is that I can't access the gateway we were given (which is a netgear CG814WG v2). The thing's a dinosaur, it requires the firmware of the company that supplies it (armstrongs) for it to function on their network. So far the only way to access the thing is to reset and clear their firmware out it but even then it has no port forwarding and it won't connect to the net until it re updates again. I guess you were lucky enough to get a different gateway than what we got although they did say to access it they would charge us $200 a month. Complete bs if you ask me. But you might have the phone servcice which might make a difference somehow. | |
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 |  |  |  |  |  |  |  |  | | Re: OK let's get this going said by m9i9k9e99 :
The thing is that I can't access the gateway we were given (which is a netgear CG814WG v2). Hmm... still sounds odd. I got the phone service along with the internet so they gave us the RCA Gateway (cable modem / VoIP integrated). It has no firewall. Most regular gateways do not have firewalls. Of course, right after the RCA I have my Netgear RP614 router which does, but I can access both. The RCA has a web interface too but all it does is show you connection statistics. It has no firewall.
Ok... just looked up the CG814WG. It looks very similar to my router. It is definietly an older model though. I would worry more about the ARM processor not stacking up than anything else. You should be able to get to the web interface through 192.168.0.1 or 192.168.1.1. There you should be able to change firewall settings. If you haven't set a password, default is usually USERNAME: admin PASSWORD: password
If Armstrong set the password you can usually reset it by using a pencil or paper-clip to click the reset button in the back. Hold it in for 30 seconds and it should reset everything to factory default. --
- "Techie" Jim | |
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 |  |  |  |  |  |  |  |  |  | | Re: OK let's get this going Well, I already did the stuff mentioned. I did reset but the thing won't link with the internet. A little "I" near the power indicator blinks constantly until it resets after updating itself with armstrongs own firmware. It maybe that you need a different gateway to support the phone service and ports since all we have is digital cable and internet but that's just my guess. When I did access it though it just had network stats and rate and just an area for setting the wireless, nothing more so I'm also guessing that its firewall is uploaded along with the other files. Either that or Armostrong functions differently where you're at. Thanks for the help though. | |
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 |  |  |  |  |  |  |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: OK let's get this going Does anybody know how their pricing works? They have displayed on their website the price for each package. But I assume that's with TV service. Anyone know how much it is without TV Service? I'm not real sure I want to drop DirecTV. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  |  |  |  |  |  |  |  ToadmanHypnotoad join:2001-11-28 Ohio kudos:1 | Re: OK let's get this going Internet pricing across the board is $10 higher for non subscribers. Stay away from the 256K up and down. It is dissapointing to say the least. I have been on Zoom 500 for about 3 years now with no problems.
I would seriously take a look at their television offering. The HD is very good, they keep on adding new channels about each week. This weekend we got AMC HD which brings us up to 32 HD channels (if you sub to all the premium). They also added HD on demand for HBO a few months ago. Only about 4 -5 movies at a time, but it seems to be growing.
The phone I cannot 100% comment on because I use Viatalk. My mom does use it and has no complaints. | |
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 |  |  |  |  |  |  |  |  |  robb8 join:2003-07-25 Youngstown, OH | $39.99 Zoom 500 5mb down 500kb up. $59.99 Zoom Pro 8-10mb down I think 1mb up. | |
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 |  Reviews:
·Armstrong Zoom ..
1 edit | I've been very happy with Armstrong. I've been a customer for six years and have only ever had two outages related to network equipment failures and they were very short in duration. I randomly do speed tests and I've always had nearly the full advertised speed.
The only problem I had with them was about 6 months ago. They were changing some of their internal DNS assignments and needed to contact people with static IP addresses (I do not have one.) They had an automated calling system that was supposed to contact all of those customers. For some reason it was calling me and hanging up. This was happening 10-15 times a day. The only way I knew it was them was their caller-ID. It took a half-dozen calls to them before someone figured out how to get it to stop. They finally black-listed my home phone number in their calling system. They couldn't figure out why it was calling me in the first place. It was a very frustrating period but I haven't had a problem since.
I would use Armstrong for limited cable service if they offered a "lifeline" package of local network affiliates but they don't. They force you into a full analog package or nothing at all. | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Well just to update on Friday I saw 2 Armstrong pick-up trucks riding about the township and what appeared to be 2 large trucks with an Armstrong logo and some wiring spools.
Things are getting interesting. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| I did contact them about the caps. They have none! It's unlimited uploading and downloading. I did a drive up the township (took the long way up to Hubbard) and passed the headend at the firestation. Just outside of it on the poles there is rolled up wiring just above the current cable lines. I even saw an Armstrong truck at the building of the headend, and this was on a Saturday!
I thinking Zoom 500, Their 50 plus tier, HD, and phone should still be less than what we pay for AT&T Phone Service, unreliable 384kbps (due to distance) DSL, and DirecTV. Only thing that worries me is NFL network, I can't live without that! -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  ToadmanHypnotoad join:2001-11-28 Ohio kudos:1 | Re: OK let's get this going said by dslwanter:Only thing that worries me is NFL network, I can't live without that! That is strange, here in Medina it is channel 180 (in HD). I would call and ask when they will bring it to your area. I was in a similar situation wanting to always watch Game Show Network and did without it for about 2 years until Armstrong added it (and I had to pay about $3.00 more a month). The only thing I will warn you about is the buggy DVR 6412 Ver 3 that they offer. It seems that they are constantly doing software upgrades to it, and every time they fix something they screw something else up. Lately it will give you a less than 10% recording room error, you delete one small program (half hr sd) and you are back to 25-30%. The other issue is sometimes you will click stop or fast forward, do it about 10 times with no response, and then about 30 seconds later it will respond and remember every command you hit (and if you are impatient like me, it is hitting the stop button about 20 times). Annoying but liveable. | |
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 |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
1 edit | Re: OK let's get this going Well I haven't checked their line up, but I was informed that cable services didn't carry it, apparently Armstrong does. I asked some relatives about it who have Armstrong in another township and they get it as well. So I was mistaken there.
EDIT: Was driving around today. Noticed the support cable going up, if that's the technical term for it. What they put up to hold up the actual wiring. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  |  |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | Re: OK let's get this going The only thing I can offer about Armstrong is they seem to take outages seriously. Couple years ago we lost power from a car hitting a pole. It looked like after the linemen were done that Armstrong had their lines repaired pretty fast. Fiber can't be easy to fix. --
You can't make all the people happy all of the time. But it should be common sense to shoot for the majority. | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| They're wasting no time they were all over the place again today. I haven't heard of any real downtime with them.
What do you guys say we try and make this a real forum? We all have to post though and get other Armstrong users on here. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | Re: OK let's get this going I don't think there's enough people that will notice. I mean they are only the 16th largest cable co, they seem to be proud of that but I wouldn't be.
And it sounds like so few people have issues with them, that seems the main reason people visit the industry forums. --
You can't make all the people happy all of the time. But it should be common sense to shoot for the majority. | |
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 |  |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | Looks like someone just got Armstrong. | |
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 |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH | Re: OK let's get this going No they're still installing the wiring. I think you're right though, there's probably not much to talk about with it. | |
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 |  |  d0nni3q join:2006-11-05 Meadville, PA | said by dslwanter:They're wasting no time they were all over the place again today. I haven't heard of any real downtime with them. I'd have to agree that the downtime that they have is absolutely minimal. Compared to their customer base and the three peers they have 1239 SPRINTLINK, 2828 XO-AS15, and 3549 GBLX, I'd say their upstream is very nice. I don't care for XO though at all. I've worked directly with Sprint and Global Crossing, both solid ISPs.
Don | |
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 |  | | It looks like this thread is consistent with my experience. I've got the "triple play" cable tv (analog), phone, and Zoom 500 internet. Haven't had any real problems (a couple of short term outages is all).
I've had the tv part for 8 years and the other two for a year or so. I first got the internet in addition to the tv part and had a Motorola surfboard 4200 for a while then switched to the Arris when I got the phone part.
I've used the web access on both cable modems, which has come in handy with the rare troubleshooting. | |
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 |  |  d0nni3q join:2006-11-05 Meadville, PA | Re: OK let's get this going said by kdhamann:I've used the web access on both cable modems, which has come in handy with the rare troubleshooting. I agree. Although, the level 1 tech support people that you call always are confused by the log entries. If you have the honor to talk to someone with knowledge you and he/she can speak techy with the logs and get things resolved. w00t | |
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 |  d0nni3q join:2006-11-05 Meadville, PA | Hi.
I have had Zoominternet since 2001. Currently blazing along with the 10Mbps/5Mbps package. Some seasonal problems typically where I have to call Mr. Giobbi to fix; but, other than that I've been pleased.
I know their system inside and out, so please feel free to send me or ask any questions!
Happy Holidays.
Don Q. | |
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 |  |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | Re: OK let's get this going Could you tell me where Armstrong uses the fiber? For example are the aerial lines fiber?
Interesting about the backbones, I thought that only Sprintlink serviced them. --
You can't make all the people happy all of the time. But it should be common sense to shoot for the majority. | |
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 |  |  |  d0nni3q join:2006-11-05 Meadville, PA | Re: OK let's get this goingsaid by rawgerz:Could you tell me where Armstrong uses the fiber? For example are the aerial lines fiber? Interesting about the backbones, I thought that only Sprintlink serviced them. Armstrong runs fiber between each node and from the local head end, typically in the air between poles. At each node, the fiber (thick black "wires" with orange cylinders here and there that say "Caution Fiber Optical Cable - Armstrong Cable Services") is interfaced with a COAX termination. Thereafter, the COAX (thick silver "wires") runs to the nearest line amp, the signal increases and is fed to a tap. Typically the taps are in the air too; but, some are on the ground in protective cases. Mine for example is on the ground and serves two homes.
Typically their traffic will be over XO and SprintLink for inbound. Once in awhile, you'll find traffic over Global Crossing if the conditions are right (something is down, congestion, outbound traffic, etc.)
-Trace From USC using XO:
1 v253-gw.usc.edu (128.125.253.254)
2 v251-gw-19.usc.edu (128.125.251.155)
3 lax-dc1--losnettos-dc.cenic.net (137.164.23.225)
4 te2-3--3.tr01-lsanca01.transitrail.net (137.164.131.241)
5 xo--lax-px1-ge.cenic.net (198.32.251.74)
6 71.5.170.33.ptr.us.xo.net (71.5.170.33)
7 p6-0-0.RAR1.Dallas-TX.us.xo.net (65.106.0.13)
8 p1-0-0.rar2.chicago-il.us.xo.net (65.106.0.33)
9 65.106.6.246.ptr.us.xo.net (65.106.6.246)
10 ws9.utinet.com (207.88.184.10)
11 acs-24-154-0-157.zoominternet.net (24.154.0.157)
12 dynamic-acs-72-23-2-42.zoominternet.net (72.23.2.42)
13 static-acs-72-23-4-6.zoominternet.net (72.23.4.6)
14 static-acs-72-23-4-34.zoominternet.net (72.23.4.34)
-Trace From Armstrong using Global Crossing:
1 br0-mdvl.qnet.lan [192.168.15.1]
2 dynamic-acs-24-144-204-1.zoominternet.net [24.144.204.1]
3 static-acs-72-23-4-33.zoominternet.net [72.23.4.33]
4 static-acs-72-23-414.zoominternet.net [72.23.4.14]
5 dynamic-acs-72-23-2-41.zoominternet.net [72.23.2.41]
6 64.215.29.9
7 Pittsburgh-Supercomputing.ge-3-3-0.405.ar2.cle1.gblx.net [208.49.224.198]
8 bar-ccore-squirt-ge-4-3-0-0.3rox.net [192.88.115.1]
9 psu-tc-i1.3rox.net [192.88.114.73]
10 Request timed out.
11 msm4-g1-1-gsr1-gig1-0.cac.psu.edu [128.118.1.50]
12 tr12g04.aset.psu.edu [128.118.146.130]
Don Q. | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Well most if not all of the support wire for the cabling seems to be up, at least that's how it looks here on the south half of the township. When I need to drive up through the North half I'll just have to look and see the status there. My entire road now has it running up it. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
|
 |  | | I live on the other side of the county, in Ellsworth. We are at the same point as the poster from Lowellville. They went down our road 2 days ago and strung new fiber. I am not sure whether we are tapped into it yet for cable TV. Didnt notice an improvement in TV picture quality, but I still suspect we may be tied in. Ill have to walk out to the road and look.
So my question is this: At what point after fiber installation will internet service become available? I can buy a cable modem myself and interface it with my PC. Unless there is something inline that Armstrong needs to insert, I dont need one of their technicians. I can set up the IP numbers myself and would prefer not to have to wait on their installation schedule to get internet up and running. Couldnt the "sign up" procedures be completed over the phone - and I take it from there?
Comments? | |
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 |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
1 edit | Re: OK let's get this going Stretch, You said they put fiber up there already? All they did here was put the support wiring up, no actual fiber here yet. And as for the installation my understanding is they do have to install it, it's free along with the modem they give you. You're right beyond Canfield, so you had Rapid Cable, CEbridge, Suddenlink, Classic, and/or Star Cable before to right?
And just so you know, if you ever need to reference, I'm actually in Coitsville Township and not Lowellville, it's considered Lowellville but Coitsville everything, police, fire, cable franchise, ect. If that makes any sense. The village of Lowellville itself is actually covered by Time Warner. However up here is known as a broadband hole, however hopefully for not much longer. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  d0nni3q join:2006-11-05 Meadville, PA | Hi Stretch,
Once the fiber is up, it will undergo much testing and interfacing with the fiber optic nodes. Once that is completed and all backend configuration at the head end for your area is completed, service will be available. Usually the local head end / office has the most up to date information for the go live.
Armstrong, unfortunately, does not allow you to use your own modem. They will provide you one for free and it is typically the Motorola Surfboard 5120 or Arris MTA. They will bring the modem, connect it and check the signal levels for the work order. This is something they have to do, to avoid a problem for a return visit given poor signal levels.
Also, if this is an area that is just getting cable Internet, you would want to have a tech come out and check that the cable that runs between your home and arial or ground tap is good (RG-59).
Don Q. | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Looks like they're still in the process of hanging the support wire. They still have some decent ground to cover on the north end of the township, however by my driving by and seeing them out yesterday it looks like they've gotten most of it up, with a few more spots to hit. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
|
 |  | | Getting Armstrong Phone, Internet(5mb) and Cable(Television Plus) to be installed today.
My current ISP,(Verizon) hopefully will be 'gone' tomorrow. Funny story - The Armstrong rep. said they will take care of the phone part with the phone company.
Last week I get a phone message from Verizon begging me to stay.(Not going to happen.)
Then a couple of days later when I was shoveling the driveway, an UPS truck pulled up and asked me if I am the person on the letter. I said yes. He hands me a large envelope. I ask who's it from. He said it's from Verizon and he had been delivering quite a few around the area I live in.(Even more begging which is pathetic at this point. )
I only have two complaints. The first Armstrong needs to train their sales-reps to be technical minded. My CD-ROM fried on me a couple of weeks before he showed up.(I didn't know the company who put my computer together put a E/IDE CD-ROM into my computer which is an ATA system!) I asked the rep if there was going to be a install/driver disk required. He didn't know what I was talking about.(And I did get an ATA compatible CD-ROM so no worries there.)
I also asked him if the incoming line will be through a phone jack or a different path. He said, "No, no, you don't have to worry about that."(or some sale-rep. spiel.) I'll just have to wait and see.
My second complaint is that I really don't like the idea of having a stranger messing with my computer. Call it the 'Scotty Syndrome'.(Who's been muckin' around mae engines?!) Ok, so you have to be a Star Trek geek to understand that. I'll have to remember to create a Restore Point before they show up just in case.
Other than that, Armstrong has been great for my area. A lot better than the previous cable owners who were probably 'fly by night' operations and no longer in business. Armstrong appears to be in it for the long run. The techs working on the lines, well I appreciate their dedication. Between the mess Verizon probably had the lines in and the typical Winter we usually have, these guys deserve a big raise or big bonus.
Parting shot for Verizon. "This is for all the stupidity you put my area through in the past 10 years or so - "
Why am I that angry with the phone company? I live about five minutes away from the 'hub'. The closer you are, the better the Internet speed, right? Well, not exactly.
56k - 5.0 kb/sec. on a download.(Not Verizon ISP) 768k - 100 Mbps/sec. with a 90 kb download speed.(Current IP, Verizon)
Something is wrong with that kind of figure. Hopefully I will get that 5MB/512k with only a very minor lowering in up/down speed. | |
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 |  |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | Re: OK let's get this going said by Graeystone :
My CD-ROM fried on me a couple of weeks before he showed up.(I didn't know the company who put my computer together put a E/IDE CD-ROM into my computer which is an ATA system!) I asked the rep if there was going to be a install/driver disk required. He didn't know what I was talking about.(And I did get an ATA compatible CD-ROM so no worries there.) "ATA is the real name for the mass storage device interface that is frequently called IDE or EIDE." »www.ata-atapi.com/ Besides, if someone screws up a CDROM install, it's basically not going to ever work unless it is installed or setup in BIOS correctly. And no, you should not need a CD to install anything. Most cable modems connect via Ethernet, some do use USB and then a driver would be needed then but I believe most of them also give you a choice between Ethernet or USB.
said by Graeystone :
I also asked him if the incoming line will be through a phone jack or a different path. He said, "No, no, you don't have to worry about that."(or some sale-rep. spiel.) I'll just have to wait and see. Cable uses coax, not phone lines, thats DSL. You need coax running to the cable modem and TVs.
said by Graeystone :
56k - 5.0 kb/sec. on a download.(Not Verizon ISP) 768k - 100 Mbps/sec. with a 90 kb download speed.(Current IP, Verizon)
Something is wrong with that kind of figure. Yes, you're right. I can't understand a bit of it. --
You can't make all the people happy all of the time. But it should be common sense to shoot for the majority. | |
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 |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
2 edits | Re: OK let's get this going said by rawgerz:Cable uses coax, not phone lines, thats DSL. You need coax running to the cable modem and TVs. He is getting phone service installed from Armstrong. Actually what they do is bring everything in over the Coax, it then terminates into a device for both Zoom and then output for phone. It is then ran over traditional copper Cat3 to the phone bases. I think he was probably infering to his phone system set-up. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  d0nni3q join:2006-11-05 Meadville, PA | - There's no installation of any type of software needed on your computer. Even if someone says that there is, do not listen to them. Have everything manually provisioned by the local head-end. I do it all the time and there's no issue. Just know the MAC address of your "MTA" (Cable Modem/Phone Modem Comb), typically an Arris device given by Armstrong.
- Off of what I said above, there's no reason for a tech to touch your computer, other than to visit »speedtest.zoominternet.net to check the speed you're getting and »192.168.100.1 for the proper signal levels, config, and errors on your modem or MTA. If need be, you can impress the tech by going to both of those URLs for him, beforehand.
All in all, enjoy the new services, I have the ZoomPhone and really love it. My goal over the next month is to pipe it into a PBX, which will allow IP-phones across my VPN to three locations by using the ZoomPhone in a single location.

Don Q. | |
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 |  | | Hello. Does anybody know if Armstrong does any traffic shaping? I have Zoom 500, and both download and upload are fine with the broadband speed test (HTTP). My throughput for news (NNTP) has practically screeched to a halt, though, and my news provider claims they have no issues and suggests that my ISP may be throttling NNTP. Thanks, Micro. | |
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 |  |  See 7 replies to this post |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Word from the township is we'll have it as early as June but not later than August. They almost have the whole southern half of the township wired. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  | | Anybody know where Armstrong's Boardman, OH office is? I have a listing from Google of 437 Main St., however Google Maps shows only residential housing there. The address doesn't even seem to exist. I've searched their website and they have no job application/career information posted. I'm considering applying at Armstrong, but aside from calling (they are closed right now) I can see no way of obtaining additional information. Thanks in advance. | |
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 |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: OK let's get this going said by zoom5 :
Anybody know where Armstrong's Boardman, OH office is? I have a listing from Google of 437 Main St., however Google Maps shows only residential housing there. The address doesn't even seem to exist. I've searched their website and they have no job application/career information posted. I'm considering applying at Armstrong, but aside from calling (they are closed right now) I can see no way of obtaining additional information. Thanks in advance. They're on Woodworth Rd. before North Lima. Go to the intersection of Western Reserve and market and go up the road the V's to the left. It's about a half mile up on the right. I sent in a resume a few weeks ago, I haven't been called though .
Go to »cable.agoc.com/jobs.asp and type in the Boardman zip code if you're prompted for one. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  | | Past couple weeks ul and dl from p2p is extremely slow. They must be throttling p2p now  | |
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 dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Pricing Armstrong has no clear cut pricing on their website, other than the internet packages. I guess pricing varies via franchise, however it would be nice to know what everyone is paying in general.
I pay around $90 a month for DirecTV then with AT&T for phone and DSL I run about $70 for a total of around $160 per month.
Anyone here have their TV service with TV plus and TV plus 50 along with phone service and at least Zoom 500. I'd like to hear what you're paying after Promo rates of course. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  See 7 replies to this post |
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 BP51 @zoominternet.net | Zoom is slow today in Meadville, PA Anyone else noticing slow downloads on Armstrong Zoom today? I've went from 8300+ down a couple of days ago to 1400 today. | |
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 |  | | Re: Zoom is slow today in Meadville, PA My Usenet was unbelievably slow for four or five days, but today it's back to normal, about 3 Mb/sec. | |
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 |  d0nni3q join:2006-11-05 Meadville, PA | Yes, there was seemingly an issue in parts of Meadville where I have a network configured. Looking at the logs, I was able to see signal drops and spikes; but all is stable now. Usually the 1-888-x number has no clue about such local issues. Always call the 1-888-x number and ask for the Meadville Local office or dispatch on Westview Drive. They'll know the nitty gritty of a local issue. If need by, PM me and I'll give you direct #'s to the top guys in charge there.
DQ | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH | Re: New cabling going up And today they went down my road with it. Very nice. Can't wait. | |
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 | | DOCSIS 3 Wonder how long until Armstrong starts rolling out DOCSIS 3... I think Armstrongs top tier is already pushing the limits of DOCSIS 2.
I have heard that their 500 tier was supposed to go up to 8mb/s, not sure if thats true. I have the PRO tier (10mb/s). It works pretty well. --
- "Techie" Jim | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: DOCSIS 3 I haven't heard anything on going to 3.0 but, given their company reputation, I would assume that they'll utilize it soon enough.
The rumor you've heard is correct. I have a friend that lives in Poland, she got a letter saying that her Zoom 500 will be increased to 8mbps. From what I see on the website it looks like Zoom 100 will go up over 700kbps as well. Not too bad, nearly double my current DSL speed.
Let us know what happens with your Pro Speeds, I suspect that may go up to 15mbps. Timewarner already has their upper tier package at 15mbps. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  jonnyzPremium join:2003-03-20 Canfield, OH | Re: DOCSIS 3 It's now 756 for Zoom 100. And 8mbps for 500? mmmmm... | |
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 |  |  |  | | Re: DOCSIS 3 4mbps for the 500. had it and upgraded to pro b/c I download about 4 gigs a day worth of stuff. | |
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 |  |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: DOCSIS 3 said by jtddogg:4mbps for the 500. had it and upgraded to pro b/c I download about 4 gigs a day worth of stuff. It was 5mbps and now 8. -- "You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com. | |
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 |  |  1 edit | said by dslwanter:Let us know what happens with your Pro Speeds, I suspect that may go up to 15mbps. Timewarner already has their upper tier package at 15mbps. Im sure all of your tiers will go up, I dont think PRO will. I don't think they can do much over 10mb/s on DOCSIS 2. I have heard that technically I can only get maximum of 8mb/s due to limitations and overhead. The only difference between the PRO and 500 tiers is that you have I think 1mb/s upload. I have 1.5mb/s up.
So until DOCSIS 3, I will have the same. Good thing is I head that testing is almost done and that DOCSIS 3 modems should start being produced this summer or fall. whether or not Armstrong is upgrading their equipment is beyond me. | |
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 | | What version of Docsis?
Anyone know what version of Docsis Armstrong Zoominternet is currently using in MD? I'm thinking about going VOIP, and I hear, for decent VOIP service, one needs Docsis 1.1 or greater.
Last I heard, a year ago, was that we were on Docsis 1, but last fall the Armstrong techs stated they were in the process of finishing up a major upgrade and since then my internet speed has been slowww...
Thanks! | |
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 |  ToadmanHypnotoad join:2001-11-28 Ohio kudos:1 | Re: What version of Docsis? said by crabjoe :
Anyone know what version of Docsis Armstrong Zoominternet is currently using in MD? I'm thinking about going VOIP, and I hear, for decent VOIP service, one needs Docsis 1.1 or greater.
Last I heard, a year ago, was that we were on Docsis 1, but last fall the Armstrong techs stated they were in the process of finishing up a major upgrade and since then my internet speed has been slowww...
Thanks! I have heard that it is Docsys 2 (at least here in Medina OH). I would call and find out. Never the less, the Docsis version has ABSOLUTELY NOTHING to do with VOIP compatibility. You need to be concerned with download and upload speeds and ping / latency. Most voips need about 128 up and 128 down at a minimum. I have Viatalk and also had Voicepulse with no problems using Zoom 100 (when it was 256K down, 256K up, now it is higher) and also Zoom 500. With Zoom 100 I did notice some call chop if i was also online, hence Zoom 500 upgrade.
Most reputable VOIP systems will let you test their service for a time period (maybe 15 days). You can also use this link and try »www.testmyvoip.com/ | |
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 |  |  | | Re: What version of Docsis? Thanks for the info. | |
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 | | Zoominternet's been down all day! I'm not sure how long the service has been down, but I know it's now been down for over 12 hours.
I finally called Armstrong and was told they had 2 fiber cuts. One in NY and another in PA; no other info. They gave me some garbage about how ATT cellular and a bunch of other services were down due to the cut. This made no sense to me, because I work at one of the baby bells and my office is at a switching station. From what I've been told about my office, half the internet traffic on the east coast goes though us and there was no notice of any fiber cuts. When I left the office today, all the techs were just sitting around or just making updates to connections. No word of any fiber cut and all was running well. Plus, my ATT cell phone was working just fine.
Basically, I'm saying that Armstong was feeding me crap. In fact, last year, I got to speak with the guy in charge of Armstrong's network and was that that they were completely on their own setup; all the way to Butler, PA, but in the past, they were on MCI's network to their POP in Butler.
Ain't it funny how, I'm assuming here, that these poor Armstrong reps are told it's a fiber cut that's effecting all carriers in the area but I only see a problem with their network? Plus, if it was outside of their network, I should have been assigned a IP address from their DHCP server, but I can't even get an IP assigned.
I felt sorry for the guy, when I questioned him hard, but I don't feel they should lie to their customers.
Anyone else on Armstong Zoom not able to use their internet service?
BTW, I'm only online because I've got a Verizon Wireless card. Sure is nice to always have a backup.  | |
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 |  | | Re: Zoominternet's been down all day! Yeah our internet and phone were both out for well over 12 hours around this same time frame. TV was OK. Looked like it went down around 7.00AM restored about 12 - 14 hours later. | |
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 |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | They use Sprint as a backbone, not a baby bell unless that backbone is now Embarq. Fiber cuts happen. Just a few years ago anyone Ohio and over was cut off to the East coast as I remember.
I remember one time when someone took out a power pole and was without power for at least 12 hours. When I drove past, once all the Pennpower guys left to pick it up in the morning mind you, Armstrong's line was back up. I think that says a lot considering anyone past that pole had no power, and couldn't use their service.
Maybe the next time it happens you can ask for a discount on your bill. --
You can't make all the people happy all of the time. But it should be common sense to shoot for the majority. | |
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 dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
1 edit | Mid June & still no service Well folks here we are mid-June. Many of you have seen my posts. Fiber optics have been up since the end of March and early May they started putting new drops in that would be servicing the homes currently subscribing to cable. These continue to hang as a spool of wire and the fiber just hangs as well. No trucks, no flyers, no "door to door sales people", township hasn't heard much. I thought I'd have it by now but...dang. -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: Mid June & still no service Well the township was told we'd be up and running by August 1st if not sooner. I was also told from an inside source that the reason they're replacing all the drops is because it's fiber to the home. This new cable system is completely different than anything in the current booming territories. I can't wait! -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Nearing the end of July, still no service. Been seeing several trucks however. Looks like they're still splicing...going to be a W----H----I----L---E. -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 |  rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | How many miles you estimate their doing? Must be a lot because I remember when they did a 7 mile run to the I80 truck stop, it took maybe 7 months?
My township has went and met with their director of planning, or whatever his title is. They say the local lines are fiber, not coax so that has me confused. But whatever, service is service. I guess either way it costs them 20 grand for each mile, and they shoot for areas with at least a 20% ROI. But I guess for us, they're willing to go below 15%.
I don't even want to imagine how long it's going to take them to build out, if they decide to. I originally tried getting a 200 house section of my township to be serviced by them, and after 3 months of waiting for a decision from them they said it wasn't dense enough. Now I guess their going even further north into BFE, USA for 600 houses. I won't look a gift horse in the mouth though.
But FYI, I remember a house or two with a pole that had a spoil coiled up near them, stayed that way for a good 4 months before they ran a drop. I can't figure that out. I mean a half completed job won't make them any money after all.. But I guess all good things take time. --
You can't make all the people happy all of the time. But it should be common sense to shoot for the majority. | |
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 |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
2 edits | Re: Mid June & still no service Well Aug 1, no service. I spoke with a trustee back in late June and he was promised we'd have it by Aug 1. You're probably familiar with the area being in Grove city so I'll try to explain where this is at. If you go out 80 and cross into OH, get off the Hubbard truck stop, go south on US 62 which is actually OH 7 too. Make a left at OH 304 in Hubbard then go east on there until just before you cross into PA, you'll come across John Waite Rd. That's where it starts when it's Hubbard Township, Time Warner has Hubbard itself. From there south they're running fiber from pole to pole since the cable system is so bad. But actually they're extending this off of the Boardman, OH system so they really couldn't use any of the old wiring anyway. My understanding our headend is going away, it's just next to the fire station and I saw 6 Armstrong trucks there today.
During my drive today I noticed several new nodes, appear to be waiting to have power hooked up to them. They spliced a device to feed the houses where there is a drop.
This can't be costing them too terribly much really, it's just an addition to their existing system.
In the current systems, the local fiber lines run to the nodes and then coax runs from the nodes to your premise. In our township, they just ran fiber from the Boardman headend to these new nodes, but also they built fiber going from the nodes directly to the premise because they're doing completely away with our old system.
Hubbard township & Coitsville Township is where this is all taking place. We use to have Rapid Cable which covered both townships, now Armstrong bought it, so they're connecting it to their adjacent system but doing away with what was the Rapid Cable system. Now this whole thing sits between Lowellville and Hubbard. It's about an 8-10 mile strecth, but thats straight line between Lowellville & Hubbard, not any road length like the cost of running fiber is. -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 | | Ports Blocked? Which ports does Armstrong block?
It appears that they are blocking all ports.
thanks, | |
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 | | My modem locking up at upstream ranging. My service has been giving me intermittent trouble lately. Rising Sun, MD area. The problem is that the modem gets stuck at the upstream ranging. We would be using the system and all of a sudden loose internet. I would pull up the modem's web page and it would be sitting at the upstream ranging. If I looked at the modem it would have 1st and second light solid and send would be blinking. The system would basically be locked up. If I try and put the modem in standby it would not reply or try and reboot the modem through the web interface it would not respond. I would give it a couple minutes to several minutes sometimes start pulling the power and then one of the times it would reboot and it would finally fully initialize. The big problem is that I called Armstrong on Tues last week after the modem started going down constantly this was 2 days after a violent thunder storm with sideways rain and finally was down more than up. Before this it was going down like once or twice a day mostly in between 10pm and 10:30pm for about the last 2-3 weeks. They responded and it was down when they came we tried a power reboot to no effect so they replaced the modem and the new modem came right up. Fast forward to Friday and it starts going up and down again. I call Armstrong they setup for a Monday afternoon appointment. we go through the weekend not a problem, tech comes on Monday system is up and no problems. He does nothing and leaves. 10 minutes later the problem is happening. it fixes itself again after about 5 minutes of down time. Now it is Tuesday and it has happened again. Going through my own troubleshooting I am finding that the modem when getting stuck on upstream ranging it is able to communicate and the system is up but the system can't get an upstream channel. Any thoughts on this. This is hit and miss with getting Armstrong out. One reason for getting the upstream channel problem is that the channels are all full. I would guess either because they are really full or a hardware failure is limiting the channels available. Any thoughts ? | |
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 |  jonnyzPremium join:2003-03-20 Canfield, OH | Re: My modem locking up at upstream ranging. What model is your modem? Certain ones had this problem, my buddy even had to have Armstrong switch his out for a newer model. -- Join the RC5 team. | |
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 |  | | Re: Got an install date set Grats. I've been with them since Nov. and have been really happy. Even though my zoom pro is a little expensive for only 10 meg, I seem to get 12 meg ok with download managers. Back in Jan. one of the installers was talking about them getting faster modems and more tiers, but I haven't seen anything about it lately. Digital phone has worked well too. | |
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 |  | | Also signed up for zoom 500 internet and digital phone, have to wait on cable tv though as we're locked in with satellite for 8 more months. Possibly had same salesamna, nice guy with slightly southern accent.Installation date is September 5, the earliest date they had available. Looking forward to ditching the phone lines. | |
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 | | Armstrongs Network Anyone else having issues throughout the day with bandwidth. When Clearview owned them, I recall them having a pair of T3's (Both over-loaded). Now at times, internet is soo slow in getting right around 1Mb/s. I pay for 6Mb/s service and feel like im getting jipped but theres no other alternative.
Im hoping FIOS will eventually get up here. | |
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 |  See 6 replies to this post |
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 | | usenet?? There has been no usenet for about a week. Anyone know why? | |
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 dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| What happend yesterday? Anybody know what happened yesterday? There were a few episodes that lasted for about an hour each where I had no internet connectivity and the phone did not work either, CATV was fine however. I called in and they said they were having trouble in the Boardman system, which is the one that I am connected to. It was interesting because I know of a few people who have DSL went out as well a long with a few landline phone customers including a school in the local area. I work down at Youngstown State University and we had several calls about computers not able to get online on several VLANs. Sounds like there was a big backbone burp that all the providers int he area go through and I'm just wondering if anyone knew what happened. -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 |  | | Re: What happend yesterday? Not sure what happened, had no Internet that whole day. Never did tell us what went wrong...
My guess it was a software issue (router OS crapped, inf loop, crash, etc) since I could still get a signal (though it took a while) but could not connect to anything online. --
- "Techie" Jim | |
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 |  |  | | Re: What happend yesterday? Fiber Cut in Pittsburgh. It happens occasionally. | |
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 |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: What happend yesterday? said by dutchs0cc3r:Fiber Cut in Pittsburgh. It happens occasionally. I figured it was something like that or we figured a routing issue because CATV worked just fine. -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 | | Armstrong Seeing Multiple MACs
Since being switched to the Armstrong network in the middle of Dec, from Clearview, I have twice had issues with not being able to get on line.
I have a Linksys modem BEFCMU10 ver. 4 connected to a Linksys WRT54G v. 8. Cust support keeps telling me that both devices are trying to get ip addresses and that is the cause of my problem (they can see both MAC addresses) and are convinced it's the modem.
Anyone ever heard of this?? Or are they just trying to push their modem?? Coincidentally I only seem to have a problem, begining in the late evening hours as it gets colder and seems to resolve on it's own by mid to late morning??? | |
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 |  | | Re: Armstrong Seeing Multiple MACs Your modem should have a "Clone MAC" feature. Its an old feature thats been around for awhile that should take care of your issue. | |
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 |  |  | | Re: Armstrong Seeing Multiple MACs ok... you know you can't clone a mac onto the modem right? you can't even update firmware on a modem.... router yes, but what are you going to clone? the modem or a pc? | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
2 edits | If you plug your modem into your PC first and then later hook up a router, this is a common problem. The modem first gets a MAC address then stores it and in this case you will need to clear it because it's your PC's address and not the router's. Hold the reset button in on the modem for 30 seconds, plug it into the router, turn it back on then give it a try again. Now the modem will have the Router's address instead of the PC's. Not all modems come with the clone feature either. -- Need a DJ within 60 miles of Youngstown, OH? Check out my service: »www.thebomb102djservice.com | |
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 |  | | Most cable modems have an internal page that you are able to view certain stats about your cable modem. The view is "read only". It is similar to the router's internal page. Terayon, Motorola and Arris operate on the private ip address of 192.168.100.1
The case of having 2 mac addresses ARPed to the server at the time is conceivable if you have been switching multiple hardware around (i.e. router and computers). Most times the blade you are sitting on might have a MAC address limit that might have been exceeded. Other than that, I do not believe that the modem could be malfunctioning in that aspect.
In response to cloning the MAC address. You would want to clone the HFC MAC address that is listed on the modem within the modem. You do not want to clone your PC's MAC because it is already getting a private IP address from your router. Using the clone could solve your problem temporarily, but not being the root of the problem.
Firmware is actually updated by the boot file that the hands out when your modem is provisioned on the server. Generally, they have one specific boot file for your modem and then a couple generic file's. Granted asking tech support for them to do this, won't get you any where. Normally it is the tech's discretion if they think that will fix the issue. Believe me, it's not something you want to suggest. Hope this helps. | |
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 | | Update? Does not look like any provider is looking to upgrade anything anytime soon in this area... Over the years I looked for fiber or next-gen installers and have seen none. ATT & Armstrong are in this area. I see AT&T repairing stuff hear and there but no fiber trucks. Online and talking to reps seems to show there are no immediate plans to deploy anything. All the while I have seen and hear about many deployments going in in Cleveland, Columbus, Cincinnati, Pittsburgh, Toledo, Akron, etc. I wonder if this area is being overlooked...  I had ATT and got fed up with slower speeds. Now I have Armstrong and they usually upgrade speed when things start slowing. Well, speed on the modem has been slowing down to a near-crawl at times as of lately (didn't have a problem the last ~5 years) but no upgrade in the works... anyone hear anything?
Not only is internet slowing, the digital TV has been having many outages (even when analog is still working!) and many times I get a lot of pixelation/corruption/skipping recently.
I hear about many things that can be done... DOCSIS 3, cheaper fiber, going all digital with TV to save on channels/space , etc. yet I have not heard much. --
- "Techie" Jim | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: Update? Jim, you may want to give them a call and have them look at your service. Can you post some modem stats so I can make sure your levels are in spec?
As for upgrades, don't expect them to upgrade anything as they don't have the competition to. AT&T's U-Verse hasn't even hit Youngstown yet so don't expect it to hit any suburbs where Armstrong serves to give them any competition. Even with that said, the highest U-Verse package is what 18mbps? Armstrong could probably push their pro package to 15mbps giving that competition without having to upgrade to DOCSIS 3.0. Time Warner is running a similar protocol as Armstrong and is currently able to. All Armstrong would have to do is add capacity to nodes.
And yes fiber is cheaper. When they took over our township last year and had to rebuild our cable system to connect us to the Boardman head-end they did so with pure fiber, no coax at all on poles. I've researched Verizon FIOS and the set-up is very similar. Fiber optic cable straight to the house, connects to a fiber terminal box they mount on the side of the house, and coax into the house to connect to receivers and the modem (detailed pics are coming with my next review).
My service really is no better than yours....it just...works. But out here in BFE, for every 5-10 houses there in Boardman would equal maybe 3-5 here. So capacity, especially over fiber and with fiber nodes over a fiber system doesn't really become an issue. I have the same speed test results, give or take a few hundred kbps, no matter when I test, 1am, 6am, Noon, 5pm, or 9pm.
With the dwindling economy I don't expect much around here. I've asked them about DOCSIS 3.0 for my own curiosity, and I get "we're exploring it but have no deployment date". -- Check our my internet radio stations: »www.thebomb102.com, featuring new music and hits of the millennium, powered by FTTH! | |
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 |  |  | | Re: Update? said by dslwanter:My service really is no better than yours....it just...works. But out here in BFE, for every 5-10 houses there in Boardman would equal maybe 3-5 here. So capacity, especially over fiber and with fiber nodes over a fiber system doesn't really become an issue. I have the same speed test results, give or take a few hundred kbps, no matter when I test, 1am, 6am, Noon, 5pm, or 9pm. Actually it probably is better. Fiber is a dedicated line (similar to DSL, but much more capacity). Here in Boardman I am on regular cable line where I not only have limited capacity through the line, I am also fighting everyone else in the neighborhood for capacity at any given time. Some times usage is high and speed drops considerably. Would never get that issue with DSL, but Armstrong reps are much nicer than AT&T's and they do provide faster max speed over DSL.
said by dslwanter:With the dwindling economy I don't expect much around here. I've asked them about DOCSIS 3.0 for my own curiosity, and I get "we're exploring it but have no deployment date" Ya, there are plenty of news articles dated around '05 when they were 'exploring' it. But I think it will be a while before it becomes common anywhere, and not just because of the economy or lack of competition. --
- "Techie" Jim | |
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 | | Download Caps? I've been fairly happy with my current ISP (Clear Picture/Massillon Cable) until today, when I discovered that they're implementing a 20 GB monthly download cap. I'm trying to avoid the larger telcos (which either have caps themselves or poor service) and noticed that Armstrong is in my area, so I was wondering if there are any download caps to Armstrong's service or if it's unlimited.
I've already noticed (according to other posters) that all ports are closed. That's unfortunate, but at this point I'd take that over receiving extra charges every month for actually using my bandwidth. Thanks! | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: Download Caps? Ports 1024 and below are closed, you need business class to get them open. As of now, no caps with their service at all. It's even advertised on their website as "unlimited" internet access. I run an internet radio station at 128kbps and so far, knock on wood, no issues. -- Check our my internet radio stations: »www.thebomb102.com, featuring new music and hits of the millennium, powered by FTTH! | |
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 |  |  | | Re: Download Caps? Actually, certain ports are blocked for security reasons. The rest of the ports are left open. If your modem is broadcasting excessive amounts of data, than your modem will just be shut off temporarily. It's in the ToS. So, 128kbps is NOT enough to raise an eyebrow at. Max out your upload limit all day....and you might see some action . | |
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 |  |  |  | | Re: Download Caps? said by dutchsoccer:So, 128kbps is NOT enough to raise an eyebrow at. No, but 128kbps * 100 listeners = 12,800kbps (12.5 mbps). Might get noticed. Even 10 listeners is still 1.2mbps. Their 500 tier only has 500k upload. Pro tier is 1.5mbps upload. 8^O --
- "Techie" Jim | |
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 |  |  |  |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: Download Caps? said by jimbo2150:said by dutchsoccer:So, 128kbps is NOT enough to raise an eyebrow at. No, but 128kbps * 100 listeners = 12,800kbps (12.5 mbps). Might get noticed. Even 10 listeners is still 1.2mbps. Their 500 tier only has 500k upload. Pro tier is 1.5mbps upload. 8^O Nope nope nope, not how it works. I send a stream to Live365 and they relay it out to x amount of listeners. It would be absolutely impossible for a hobbyist to run an internet radio station soley on their upload speed from a residential service.
It doesn't matter if I have 1 or 1,000 listeners, I will always only be using 128kbps/500kbps. -- Check our my internet radio station: »www.thebomb102.com, featuring new music and hits of the millennium, powered by FTTH! | |
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 | | Armstrong in Harford, MD. Upgrades?
I've noticed a lot of Armstrong trucks in the area with what appears to be large spools of fiber. (I am not an expert, but it looks similar to the Verizon trucks that I've seen... large orange cable spools.)
A month or 2 ago, I saw a lot of activity in my neighborhood... I got my hopes up for DOCSIS 3 / fiber service. I saw lots of line marking, including on my front lawn. But I haven't seen any activity for quite some time.
Does anyone have an idea what upgrades are planned for the area. (specifically, I am in the Tuchahoe Farms subdivision).
Thanks! | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH Reviews:
·AT&T Midwest
| Re: Armstrong in Harford, MD. Upgrades? Sounds like what they did when they took over our township and built our new cable system. I'm going to be posting pictures of the service soon to include the fiber, tell me if it looks familiar when I do. It's not Docsis 3 though. -- Check our my internet radio station: »www.thebomb102.com, featuring new music and hits of the millennium, powered by FTTH! | |
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 |  | | Armstrong is working hard in the area, but the system was in worse shape than originally thought. It takes time if you read dslwanters posts you will have some idea of the time involved. Once the system is repaired then Armstrong will have the ability to expand in the area. I think reasonably you are looking at about 6 months of rebuild time techs are working 60-80 hours a week down there. Most likely within a year or 2 if the neighborhood is economically viable. | |
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 |  Reviews:
·Comcast
·Verizon FiOS
| We are currently replacing a lot of cable in Forest Hill. Yes, Verizon is running fiber for FIOS in some areas. We are hoping to be running DOCSIS 3.0 within a year. Our equipment is DOCSIS 3.0 capable but not currently running at that. The next increase in internet speed talked about was 20MBps but that could change. The main goal we are working on now is cable replacement. We have already run lots of new fiber. Forest Hill is the last node we have to work on with lighting up the new fiber. Should be very soon. We just added another downstream and upstream channel for the internet to load balance the forest hill node since it is a high subscriber area/node. This should prevent any slow-downs during peak usage hours. your local Armstrong tech | |
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 | | Putting up cable!
I noticed that armstrong trucks are wiring our road. I wonder how long it will take them to finally install cable at our house. Does anyone know? | |
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 |  dslwanterIt's comingPremium join:2002-12-16 Niles, OH | Re: Putting up cable! If you're in a new service area and they just started wiring, probably a good 8 months or so. | |
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 |  | | I work for armstrong. Once we hang cable it is usually active within 30 days. I seen sometimes one week. Usually within 30 days you can expect it active then schedule an install within the folllowing week. | |
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