 Gladman911
join:2002-12-07
Pickering, ON | How's the service? Thinking of dumping Rogers, now that I am paying $50/month after my 3 month free trial.
How's everyone enjoying the service now, after they've apparently upgraded their network? | |
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 | 
DragonBoy
@acanac.net | Re: How's the service? i just signed up for their free trial and i'm giving them a shot, seems to be working pretty well
not sure when the free trial is over, but i always have my bell account to fall back on i guess | |
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| Gladman911
join:2002-12-07
Pickering, ON | there's a free trial? or is that just the 30 day guarantee you're looking at? | |
|
CanadaBoy
@rogers.com
| Acanac wont provide me with DSL filters Summary:
I sent a PM to Acanac INC, was told I could purchase filters for $5 each, without the purchase of a modem.
Hey Paul,
I dont need to rent a modem for $50 but I do need DSL filters (obviously Razz)
Are they included in the $18.95 ?
The filters come with the modem not with the DSL service. We can ship you some, but it will cost you $5 for each filter. Shipping is free.
I order Acanac and I receive an email saying, I wont receive the modem like I asked, and I will receive filters like I asked.
Thank you for choosing Acanac-Inc. Your order has been received. We will not send you a modem as you have requested in the comment box and therefore you will not be charged. You are charged an additional $5 for the filters. Please do not hesitate to contact us if you have further inquiries.
Then I received another email saying that I won't receive filters...
Unfortunately we do not provide filter for customers who have their own modem.
I replied with complaints and proof but they still won't budge.
Thank you for bringing this to my attention, as we are not sending you a modem we cannot provide you with filters. As you can see with the red flags deal it states it comes WITH the modem. When i checked you order i didn't see where you specified that you are using your own modem but as you brought it to my attention now i clearly see that. So you see you don't receive filters by just signing up for the dsl services, its if you also request our modem that the two filters are included.
I even tried again:
Thank you for interest in Acanac.Unfortunately we do not provide filter for customers who have their own modemm
If a company cannot provide with DSL filters just because you have your own modem, then I dont think you should deal with them.
I mean if you were a Bell customer, you could go to their website and order some, and not have to deal with this BS...
I will still stick with Acanac for a few more days in hopes I can fin filters...
Is there any other place that I can buy filters from? | |
|
|
freestuffrocks
@scotiabank.com
| Re: Acanac wont provide me with DSL filters Last time I needed filters, I walked into the Bell Store in the Eaton Centre (Toronto) and said I need a few more filters for my DSL, and the clerk handed me a box of five, no questions asked. Didn't check if I was a Sympatico customer or not (I am). | |
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| Famine91
join:2007-11-12
| It's not a big deal. While I think they should provide the filters (don't know why they won't for $5), it seems like a small thing to complain over, especially since it was stated on their site as you said. I called to order extra filters from bell once and they said it would be over $8 each for shipping. I almost hung up on them, but I politely said no thanks. | |
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| tempta
join:2007-11-12 | Hum... last time I went to Bell to ask for a filter I had to pay ... but when I moved and cancelled my Bell Subscription, I didnt have to give back the filters -.- | |
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| | 
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
1 edit | Re: Acanac wont provide me with DSL filters We do provide filters and the $5 charge is just to cover the shipping. We ship everything by FedEx.
The client above was issued incorrect information. This happens from time to time. I remember personally dealing with this client. A post about this was made on our own forums. I also spoke with the Acanac rep involved. Hopefully it wont happen again.
Best Regards,
Paul L.
»www.acanac.ca
Best Regards,
Paul L.
»www.acanac.ca | |
|
| hellohello4
join:2007-11-12
11111 | It seems that Acanac is for people who are somewhat techsavy and can do/figure the tech issues out on their own. having said that, the filters are not so expensive to make a big deal out of. | |
|
danielnoemailcom
@acanac.net
| I like was reading the fourms for a totally different reason, however I just wanted to say I have Acanac, have had it for almost 3 years now, been with it since the beginning, and now I would say just as good as a land line! It saves me a bundle, and is great for all University Students. | |
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| tempta
join:2007-11-12 | Re: I like your lucky, i had trouble with arcanac by using it for less than a month... | |
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| Manisha3
join:2007-11-12 | which cities are you in? Are you in a residential house or condo? I'm just wondering how this service is in condo's as opposed to homes. Should this even be a factor? | |
|
|
Danielatnoemail
@acanac.net | Im In London, Ontario
In a condo, and the speed is still great | |
|
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
4 edits | 500 FREE VOIP Accounts for 1 Year !!! ** In order to encourage the use of our dslreports forum we are launching the following promo.
We are providing 1 year free VOIP service ( Softphone or Bring your own ATA ) to the following cities. This means that you will only be able to call to and from the following areas.
Toronto 647
Montreal 514
Ottawa 613
Vancouver 778
London 519
This is absolute free service. No credit card is required however orders will be confirmed by phone.
In order to be eligible you must do the following.
1. Submit 3 posts on this forum about our company. This can be questions, concerns, or general chat about our company. Spam is strictly prohibited. Anything deemed irrelevant to the topic will be considered spam and not counted.
2. You must place your dslreports username and the links to the 3 posts you have submitted in the comments section of the order form.
IMPORTANT : Orders missing any of the information above will not be setup.
Again this is not the place to submit spam just to get free service. This is really for current or future customers to obtain correct information about our products and services.
ORDER FORM: »https://www.acanac.com/cgi-bin/acanac.cg···oip.html
*Important: Please note that there is no termination outside those calling areas. You can call from Toronto to Montreal or Ottawa to Toronto but you can’t call outside those calling areas. If you wish to call outside those areas you would need to subscribe to our paid service.
These accounts auto expire after the 1 year term. If you wish to continue service you must contact us before the free 1 year is over.
You must follow all the terms of service listed in the link bellow.
Terms of service : »www.acanac.com/User-Agreement.html
Best Regards,
Sandro H.
»www.acanac.ca
NOTE:
"We just been notified that we may not use promotional enticements to encourage participation on these forums. Unfortunately we have to end this promotion a bit early.
For those of you who already submitted your orders and have not yet to receive a welcome letter they will still be setup within the next 48 hours. We still want to encourage participation on these forums. We will be here to help answer your questions so don't hesitate to ask.
Best Regards,
Paul L.
»www.acanac.ca" | |
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|
Famine
@bell.ca
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** wow, this seems like an awesome deal!
I was on the free 3-month trial before, which expired. does that mean I'm not eligible for this?
just to confirm: even though you won't have our CC info, will we be auto-billed at the end of the year?
and can we call the 905 (GTA) local area if we have a Toronto number? Thanks for putting up this incredible deal, acanac... | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
2 edits | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Great to see you back.. Your more than welcomed to take advantage of this free promo. The Voip accounts themselves will automatically be deleted at the end of the year. You will not be billed unless you request to continue to use our service.
Toronto numbers are local to Mississauga and most of the GTA.
If you have any other questions please let us know.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| | | ccfly
join:2007-11-12 | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Does it support incoming SIP calls? | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
2 edits | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Yes... You get a real phone number and it does support incoming SIP calls.
Best Regards,
Paul L.
»www.acanac.ca | |
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| | | | | ccfly
join:2007-11-12
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by Acanac Inc  :Yes... You get a real phone number and it does support incoming SIP calls. Best Regards, Paul L. » www.acanac.ca OK, so I can call with sip:7781234567@voip7.acanac.com in Gizmo Project? | |
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| | | Famine91
join:2007-11-12
| said by Acanac Inc :Toronto numbers are local to Mississauga and most of the GTA. If you have any other questions please let us know. Best Regards, Paul L. » www.acanac.ca thanks, Paul. just to clarify for everyone since your response sounded more like they'd be able to call our acanac number. we will be able to make calls local 905 areas, correct? Thanks. | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** Not all 905 areas, but the ones around Toronto are. For example Mississauga is local Toronto, but some parts of Richmanhill are not local. Don't worry abut being charged for areas that are not supported. It simply wont work. Any place that works is free.
Best Regards,
Paul L.
»ww.acanac.ca | |
|
| klamath
join:2003-11-12
Canada | Besides Linksys SPA-2102, is there any other VOIP ATA that we can use with your service? | |
|
| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
1 edit | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Hello,
You can use any of them that you wish as long as they are unlocked and they support sip.
Best Regards,
Sandro H.
»www.acanac.ca | |
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| | |
DZCheng
@shawcable.net | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Is there going to be any difference (sound quality and cost) between calling to and from a real land line and a cell phone? Thanks! | |
|
| | | |
DZCheng
@shawcable.net | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Also, what is the cost of calling to international destinations or receiving international calls? Thanks! | |
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| | | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by DZCheng :
Also, what is the cost of calling to international destinations or receiving international calls? Thanks!
The Free service does not come with international calling. You would need our paid service.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| said by DZCheng :
Is there going to be any difference (sound quality and cost) between calling to and from a real land line and a cell phone? Thanks!
Most of the time no, but a land line will always be more dependable than your Voip. In the end Voip is only as good as your Internet connections.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| tempta
join:2007-11-12 | Hi, are you saying I can call from Toronto to Vancouver but not from Toronto to some near town with this free subscription? | |
|
| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** That is correct. We are limiting calls to where we have PRI's. In fact you are able to call Edmonton and a few other cities. Since a call to a small town near by in mean terminating your call through IP it would not be cost effective.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| | | Ottawa07
join:2007-11-12
Nepean, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by Acanac Inc :That is correct. We are limiting calls to where we have PRI's. In fact you are able to call Edmonton and a few other cities. Since a call to a small town near by in mean terminating your call through IP it would not be cost effective. Best Regards, Paul L. » www.acanac.ca I couple of questions about this...
Since we can only make calls that terminate where you have PRIs, is there a possibility that when we get a regular/full/non-trial voip account, and start terminating calls outside of these areas the call quality will change?
Also, this sounds backwards, wouldn't it be cheaper to terminate calls through IP, then PRI, since isn't that the whole idea? | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
1 edit | Re: 500 FREE VOIP Accounts for 1 Year !!! ** It is actually more costly to terminate over IP because we pay a per min charge for usage to a 3rd party. When terminating over PRI's we pay for them regardless. WHen terminating between active clients we pay nothing because it is ip to ip within our network.
Regarding the quality.. THe more distance you have the more risk there is and we can't control the internet. We rarely notice any difference in quality termination however i would say IP termination is perfect 95% of the time while PRI is 99.9%
Hope this helps.
Sandro H.
»www.acanac.ca | |
|
| | | Ottawa07
join:2007-11-12
Nepean, ON
| said by Acanac Inc :Toronto 647 Montreal 514 Ottawa 613 Vancouver 778 London 519 In fact you are able to call Edmonton and a few other cities. Can you provide a full list of the "few other cities" that we can call, that are in addition to the 6 listed here. | |
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| | | my_dslphones
join:2007-11-13
| said by Acanac Inc :That is correct. We are limiting calls to where we have PRI's. In fact you are able to call Edmonton and a few other cities. Since a call to a small town near by in mean terminating your call through IP it would not be cost effective. Best Regards, Paul L. » www.acanac.ca Hi Paul,
Is the ability to call Edmonton included in the last set of free numbers as well? | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by my_dslphones :said by Acanac Inc :That is correct. We are limiting calls to where we have PRI's. In fact you are able to call Edmonton and a few other cities. Since a call to a small town near by in mean terminating your call through IP it would not be cost effective. Best Regards, Paul L. » www.acanac.ca Hi Paul, Is the ability to call Edmonton included in the last set of free numbers as well? That is correct.. Your able to call Edmonton free of charge.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| | | | | my_dslphones
join:2007-11-13
2 edits | Re: 500 FREE VOIP Accounts for 1 Year !!! ** quote:
Hi Paul,
Is the ability to call Edmonton included in the last set of free numbers as well?
quote:
That is correct.. Your able to call Edmonton free of charge.
Best Regards,
Paul L.
»www.acanac.ca
Hello Acanac Staff
It doesn't seem to work for me.
Could you tell me how to do it?
I have tried 10 digit dialing, 11 digit and 7 digit dialing.
I always get the message about the trial and not being able to terminate calls outside my area.
I have a Calgary number right now.
Thanks | |
|
| hellohello4
join:2007-11-12
11111 | You guys did it with your free trial offer and now with the voip offer | |
|
| sfulifer
join:2007-11-12
Burnaby, BC | How is the reliability of the service?
I've been with some rinky-dink VOIP service here locally (Vancouver) and they've had outages. Thank good ness for cellphones and Skype or I'd be cut off during those times. | |
|
| Oksijan
join:2007-11-12 | I just singed up and so far so good. I got the following confirmation.
"Thank you for your Order. Your form has been processed. Your account will be setup within the next 48 hours." | |
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| | imran909
join:2007-11-12 | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Good, I have heard from other friends that are using this service and paying for it, they are pretty happy, except for some times when they experience some time delay. Other than that they are fine | |
|
| sfulifer
join:2007-11-12
Burnaby, BC
| What numbers in the GVRD are supported via the free service?
604 also or just 778 numbers?
Are incoming calls free as well?
I just wanted to clarify. I'll likely subscribe to the paid service anyways (provided the QoS historically has been decent) since the LD rates aren't that bad.
TIA for the answers. | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Same as here in Toronto. Some areas you will be able to call 604 numbers and others not. All incoming calls are free.
Best Regards,
Paul L.
»ww.acanac.ca | |
|
| | | sfulifer
join:2007-11-12
Burnaby, BC
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by Acanac Inc :Same as here in Toronto. Some areas you will be able to call 604 numbers and others not. All incoming calls are free. Best Regards, Paul L. » ww.acanac.ca Thanks for the quick clarification Paul. I guess I'll wait for more people to pipe up regarding their previous experience (which hopefully will be detailed and constructive and not just some spam generic "sucks" response).
Also what SIP software would you recommend for PC and PocketPC? | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** We currently support counterpath.com X-Lite. As for PocketPC I really have not looked into them. We will support the Symbian operating system soon. This platform is manly used with Nokia phones. | |
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| Oksijan
join:2007-11-12 | Can I use Acanac as a long Distance calls provider using my Bell line/service? | |
|
| Oksijan
join:2007-11-12 | I was thinking of having a very good deal paying 7 cents per minute long distance call charges to my destination (Pakistan) and was amazed to find 3 cents per minute from the Acanac.
Amazing... | |
|
| Oksijan
join:2007-11-12
| I just checked the long distance price, it is amazing.
Check your destination.
»www.acanac.com/Phone_rates.htm
Once you get the VOIP service, you will be charged based on the above price? | |
|
| | imran909
join:2007-11-12 | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Yes, I agree, this is an excellent plan, I have crossed my finger and see if I can also get one too | |
|
| imran909
join:2007-11-12 | Hi Acanac,
Thanks for the info, I just registered and this is my first post. I am a current member of ACANAC DSL service, can I also get this free promo?> | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Hello,
Yes, everyone is welcome to try the service. There is no limits on who can join. As long as you follow the rules you should have no problem.
Sandro H.
»www.acanac.ca | |
|
| | | deanw
join:2007-11-12
Richmond Hill, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by Acanac Inc :Hello, Yes, everyone is welcome to try the service. There is no limits on who can join. As long as you follow the rules you should have no problem. Sandro H. » www.acanac.ca I thought there were only 500 free voip accounts available as per the title. | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
1 edit | Re: 500 FREE VOIP Accounts for 1 Year !!! ** The questions was regarding a current Acanac client. Everyone can Join, but we will only offer this to the first 500 users.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| | | diamond_ace
join:2007-11-12
Toronto, ON | Isn't there a limit of 500 people? Will we know when this limit is reached? | |
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| | | |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Hello,
We will post with the limit is reached.
Sandro H.
»www.acanac.ca | |
|
| mclarengtrf1
join:2007-11-12
Thornhill, ON | I am currently with Rogers, and I am looking to switch to Acanac in near future, how is the Acanac service in Thornhill area? the reason i ask is because Bell does not support in my area. | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** If your referring DSL service and Bell can not currently support your area we will not be able to either. Please remember that we use the same infostructure as Bell. In the end it will go through the Bell lines.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| | | mclarengtrf1
join:2007-11-12
Thornhill, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** That is too bad thanks for clear up anyway. I hope they will be available in my area soon | |
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|
clubhouse
@shawcable.net | i love to try this...i hope that this works well.. | |
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|
clubhouse
@shawcable.net | what is the dslreports username ?
Do i need some kind of router to get VOIP connection ? | |
|
| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** Your DSL reports user name is clubhouse
This is the one you have chosen when you singed up to DSLrports.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| deanw
join:2007-11-12
Richmond Hill, ON | Where can I get a softphone from and is it free? | |
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| | whatever6
join:2007-11-12 | Re: 500 FREE VOIP Accounts for 1 Year !!! ** they will give you a link to dowanload a software once you account is set up | |
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| deanw
join:2007-11-12
Richmond Hill, ON | If I were to buy an ATA 3 months from now, is it easy to switch over from a softphone to the ATA? Would it cost extra to switch over? | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** You can use an ATA at any time. We provide you with your SIP login information right from the get go. No extra charge.
Best Regards,
Paul L.
»www.acanac.ca | |
|
| whatever6
join:2007-11-12
| I love their service. I registered a couple weeks ago during the last free trial promotion. And my friends couldn't tell I was using a voip when I called them. They thought I got a need cell phone(yes, most of the people think 778 number as a cell phone number). Now even better they allow you to register numbers from other areas. That's really cool. | |
|
| shaolin_x
join:2007-11-12 | Hello,
I already own a Linksys VOIP E41580 adaptor. Is this adaptor compatible with your service or is it mandatory to use the Linksys SPA2102 NA Analog VoIP Adaptor? | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: 500 FREE VOIP Accounts for 1 Year !!! ** You can use any SIP compatible adapter. We officially only support the SPA2102, but your welcomed to use others.
Best Regards,
Paul L.
»www.acanac.ca | |
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| | | dyzs
join:2007-08-05
Staten Island, NY
| Re: 500 FREE VOIP Accounts for 1 Year !!! ** said by Acanac Inc :You can use any SIP compatible adapter. We officially only support the SPA2102, but your welcomed to use others. Best Regards, Paul L. » www.acanac.ca Do you also support the 3102? | |
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| |
| shaolin_x
join:2007-11-12 | I'm currently subscribing to your company's naked DSL service ie) I do not have an active phone line. Will this have any effect on whether I can receive your VOIP service? And will it have any bearing on the sound quality? | |
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| |
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
1 edit | Re: 500 FREE VOIP Accounts for 1 Year !!! ** The Voip phone service will work. Voip phone service does not require a PSTN line and since you already have Naked DSL your ready to go.
Best Reagads,
Paul L.
»www.acanac.ca | |
|
klamath
join:2003-11-12
Canada | Acanac HighSpeed ADSL Services I have introduced 2 of my friends to join the above services (1 year plan). Both of them are very happy about the service. | |
|
klamath
join:2003-11-12
Canada
| Acanac HighSpeed ADSL - Shared? I'm currently using Bell Sympatico and would like to switch over to Acanac. However, the Bell rep. told me that Acanac is on a shared network and constantly switching IP address. I'm not quite sure what she meant by "shared network".
Also, is Acanac going to offer 7Mbps soon? | |
|
|
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
2 edits | Re: Acanac HighSpeed ADSL - Shared? Hello,
I am not sure what they ment by that but acanac is on a shared network. Your ip will change if you reboot your modem because we have dynamic ips on our network. But then again sympatico does the exact same thing. In fact we are using the exact same backbone ( Fiber ) as Bell sympatico and the BASS servers are exactly the same. There is no real difference between our nework and bell sympatico's. The only real difference is we offer you unlimited bandwidth with no hidden caps.
As soon as the CRTC tariffs the service we will offer 7Mbps service.
Hope this helps.
Sandro H.
www.acanac.ca | |
|
tempta
join:2007-11-12 | About Arcanac Hi, I think i have read this some where but wasnt exactly sure, is Arcanac the same company as Canaca? | |
|
|
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON | Re: About Arcanac Hello,
Canaca-Com and Acanac Inc. are different corporations however the same owners own both companies.
Sandro H.
»www.acanac.ca | |
|
| tempta
join:2007-11-12 | wow, fast reply, but thanks, that clearified some stuff | |
|
Oksijan
join:2007-11-12 | Does Acanac has its own infrastructure or it partners Does Acanac has its own infrastructure or it partners with the big ones? | |
|
|
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: Does Acanac has its own infrastructure or it partners Hello,
We have everything on our own. We use some termination outside of our network through 3rd party providers ( eg. MCI , Broadvox, etc ) but a lot of our traffic goes out PRI's.
DSL service is also all our own hardware and networks. We pay bell for the link between the customer and the CO and then from there it is passed to our network in which we provide you with the ip and internet connectivity. | |
|
Oksijan
join:2007-11-12 | How do you compare the Acanac Service with other VOIP How do you compare the Acanac Service with other VOIP providers? | |
|
|
Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
| Re: How do you compare the Acanac Service with other VOIP Hello,
We use the same hardware and software as most other providers. There is not a huge difference between us and what the larger telco's are providing. The networks are similar and the PRI's are the same so you should not experience any sound problems with the service.
Best Regards,
Sandro H.
»www.acanac.ca | |
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hellohello4
join:2007-11-12
11111 | Acanac - smart marketing Acanac believes in their service to the extent, that they have offered a free trial using their service. None of the other companies, have stood so strongly behind their prodcuit/service.
Truly smart marketing!
Go acanac!!! | |
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| real_sweet
join:2007-11-12
London, ON
| Re: Acanac - smart marketing I agree. A company who is willing to give you a full refund after 30 days if great. Thus far, I am a completely satisfied customer. The price is great, service is great. Not to knock Rogers, but I can easily do without paying their crazy rates for a similar service.
I am considering Acanac's voip now as I am currently with another company (G3telecom). | |
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| Vladk
join:2007-11-12 | I just hope they don't go out of business for giving so much free stuff away  | |
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Oksijan
join:2007-11-12 |  How stable is Acanac DSL server?
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See 7 replies to this post |
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hellohello4
join:2007-11-12
11111 | Cable or ADSL Acanac provides cable or dsl service? | |
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See 6 replies to this post |
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Famine91
join:2007-11-12
| My Experience With the Previous Free Trial With Acanac Hi, just thought I'd give a mini-review on the last time I was with them for those of you who are thinking of joining the free 12-month trial.
The answer is YES, this deal is legit! I did their 3-month trial and I never paid a penny. I even used their e-mail customer support.
I didn't use it that much, only as a backup for when someone else was on my bell landline. Sound quality was fine. However, I could only get service 90-95% of the time. So I was apprehensive about removing my bell line for this in case I needed to call 911 or something. I would guess you got low priority if you were on the free trial. The paid/business accounts would probably have continuous service.
All in all, they provided good service. Setting up my Linksys PAP2 was a bit of a hassle until I found the link for the settings, which I can't seem to find in a search on this site anymore. does anyone else have it? | |
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| Famine91
join:2007-11-12 | Re: Acanac Long Distance prices are quite amazing. they're typical of most VOIP service. but good compared to your local phone bellopoply. the 12-month free trial or even their $10/month phone service, however, is very very cheap. | |
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| joe123457
join:2007-11-12 | I actually find the long distance rates quite expensive, especially to international cell phones. Calling cards, skype... even YAK is cheaper. | |
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| | renno
join:2007-11-13 | Re: Acanac Long Distance prices are quite amazing. depends on the destination, the rates I get for Poland are very good. | |
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whatever6
join:2007-11-12
| I have a question about the new promotion I joined during the last one year free trial promotion. The sound quality is very good.
I am wondering if it is ok to register another number with different area code? I live in vancouver and I want a number of Toronto so my friends there could call me for free? | |
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See 7 replies to this post |
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ashishkabir
join:2007-11-12
North York, ON | Mac soft client Hi there - do you support a soft client for the Mac running OSX Tiger? Anything special I should know abour running that client? | |
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klamath
join:2003-11-12
Canada | U.S. & Canada - Free Long Distance From the URL below & near the bottom of the page, it has a image link which says "U.S. & Canada Free Long Distance".
»www.acanac.ca/Phones.htm
How does this work? | |
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zapomni
join:2007-11-12
Toronto, ON | Soft Client for Acanac ??? What is the best softphone client for use with Acanac on PC? A free one would be nice. | |
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zapomni
join:2007-11-12
Toronto, ON | Acanac on a naked DSL Does anyone have any experience using Acanac on a naked DSL line? What kind of info do you need to setup the service? Do they identify the circuit by address or should I call Bell for some kind of ID? | |
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| Manisha3
join:2007-11-12 | Re: Acanac on a naked DSL I live in a condo, do i need a technician to come in to set up this service? Will I need to pay for any additional hardware? | |
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| Vladk
join:2007-11-12 | Same questions, also is there any difference in quality between dry loop and a normal phone line?
If I have a phone connected to open the lobby door does it need to be filtered? | |
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| freedom2000
join:2007-11-12
Scarborough, ON
1 edit | I have used dry loop for 3 months, until now it's OK.
For dry loop, you need pay additional $8 each month and needn't a technician to come in. When you apply for this service,you just tell them you didn't have a normal phone line. | |
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zapomni
join:2007-11-12
Toronto, ON
1 edit | Did anyone get the free phone service activated yet??? | |
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See 6 replies to this post |
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