<?xml version="1.0" encoding="UTF-8"?>

<rss version="2.0" xmlns:blogChannel="http://backend.userland.com/blogChannelModule">

<channel>
<title>Cox HSI forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/coxhsi</link>
<description>Cox HSI forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Tue, 07 Feb 2012 22:28:58 EDT</pubDate>
<lastBuildDate>Tue, 07 Feb 2012 22:28:58 EDT</lastBuildDate>

<image>
<title>dslreports.com</title>
<url>http://i.dslr.net/bbrdisc1.gif</url>
<link>http://www.dslreports.com</link>
<width>19</width>
<height>18</height>
<description>bbr disc</description>
</image>

<item>
<title>[RI] Speed Increase in RI?</title>
<link>http://www.dslreports.com/forum/remark,26852620</link>
<description><![CDATA[I heard there was a speed increase in RI and CT? Could anyone confirm or supply any info on the specifics? What tiers, new speeds, etc. Thanks!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26852620</guid>
<pubDate>2012-02-04 02:11:22</pubDate>
</item>

<item>
<title>[GA] Continuous Disconnects Every 15 minutes</title>
<link>http://www.dslreports.com/forum/remark,26856388</link>
<description><![CDATA[I have two questions.

The first problem I have is that while connected to a router and/or directly connect to the modem SB5101U it seems my internet disconnects itself every 10-15 minutes.

I really don't want to deal with a technician coming out, it means taking time off work, and dealing with somebody that will assume I am a technical idiot.

So I am thinking about either going down to the Best Buy and purchasing the SBG6580 they have in stock.  So would I be able to purchase this router and have it self register ( Middle GA, Warner Robins Area )?

I currently have the Premier service, if the website actually compared the Ultimate Service to the Premier service I might consider getting it, will I notice any speed increases switching to this modem given by current service?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26856388</guid>
<pubDate>2012-02-05 12:23:31</pubDate>
</item>

<item>
<title>[RI] How do these levels look?</title>
<link>http://www.dslreports.com/forum/remark,26841617</link>
<description><![CDATA[Using a dpc3010 on Ultimate package. Win 7 box, all updates, 

Bootloader Revision: 2.3.0_R1 
Current Software Revision: DPC3010-v302r12901-110516a-COX 
Firmware Name: dpc3010-v302r12901-110516a-COX.bin 
Firmware Build Time: May 16 2011 17:09:15 
Cable Modem Status: Operational 

                Power Level: Signal to Noise Ratio: 
Channel 1: -3.4 dBmV 37.9 dB 
Channel 2: -2.9 dBmV 36.6 dB 
Channel 3: -4.9 dBmV 36.1 dB 
Channel 4: -6.6 dBmV 34.4 dB 
Channel 5: -5.6 dBmV 35.6 dB 
Channel 6: 0.0 dBmV 0.0 dB 
Channel 7: 0.0 dBmV 0.0 dB 
Channel 8: 0.0 dBmV 0.0 dB 

Power Level: 
Channel 1: 39.7 dBmV ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26841617</guid>
<pubDate>2012-02-01 19:14:18</pubDate>
</item>

<item>
<title>[CATV] What is the Status of Cox VOD on TiVo Premiere?</title>
<link>http://www.dslreports.com/forum/remark,26117737</link>
<description><![CDATA[One year later and I would really like to know what ever happened to having Cox VOD on the TiVo?

Anyone interested should send an email to the following:
Erin.Lambremont@cox.com; mboccio@sloanepr.com; CoxCorp.CustomerRelations@cox.com

Cox Press Release Dated August 12, 2010
http://cox.mediaroom.com/index.php?s=43&item=517
Cox Communications To Promote TiVo Premiere With Cox VOD Service To Its Subscribers
Cox Plans to Promote TiVo Premiere, Offer the TiVo Solution Through its Call Centers, and Provide Free Installation
First-Ever Integration of Cox On DEMAND service in a Retail Device to Provide A Full Service Cable Solution Along with Broadband Content 
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, Passport Vers: 3.1.085, OS Vers: PowerTV 6.20.75.103sp
DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FAEX]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26117737</guid>
<pubDate>2011-07-22 03:41:46</pubDate>
</item>

<item>
<title>Speed increase for arkansas</title>
<link>http://www.dslreports.com/forum/remark,26782110</link>
<description><![CDATA[When will there be a speed increase for Arkansas? and what will it go to.
I am on premier.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26782110</guid>
<pubDate>2012-01-18 00:50:56</pubDate>
</item>

<item>
<title>[LA] Dvr time is off</title>
<link>http://www.dslreports.com/forum/remark,26862660</link>
<description><![CDATA[Ever since the last major update I recieved, all the Dvr record times are now off. Shows will finish usually about a 1 min or 2 after say 10:00 (10:02), the Dvr stops recording at 10:00...I know you can manually set the dvr to record 2 min after, but having to do this everytime is annoying when it use to work fine for many years.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26862660</guid>
<pubDate>2012-02-07 00:06:56</pubDate>
</item>

<item>
<title>[CATV] Plus Package HD Channels &#x26;amp; CableCARD</title>
<link>http://www.dslreports.com/forum/remark,26597605</link>
<description><![CDATA[The employees at Ceton have taken an interest in their customers not receiving the Plus Package channels and are willing to step in and contact Cox.
http://experts.windows.com/frms/windows_entertainment_and_connected_home/f/115/p/101820/547202.aspx

If only TiVo would do the same.  TiVo just told me to file an FCC Complaint and there was nothing else they could do.

It appears Cox San Diego and other CA markets will be able to receive the Plus Package channels on capable 1GHz CableCARD tuners by December 1st. (assuming they also subscribe to the associated SD channel package)
http://www.sandiegohdtv.org/forums/thread-plus-package-hd-channels-cablecard

Hopefully this will roll out nationwide soon.
--
Cox Premier HSI, SB6120, DIR-628, Win7 Desk, Win7 Toshiba Satellite A505-S6973
TiVo Premiere 2TB-WD20EURS, SA8240HDC DVR, Passport Vers: 3.1.091, OS Vers: PowerTV 6.20.75.106sp
DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FAE]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26597605</guid>
<pubDate>2011-11-28 20:08:04</pubDate>
</item>

<item>
<title>[AZ] More Friday night node overload.....</title>
<link>http://www.dslreports.com/forum/remark,26823234</link>
<description><![CDATA[2012-01-27 19:06:40&#9;6-Notice&#9;I401.0&#9;TLV-11 - unrecognized OID
1970-01-01 00:01:59&#9;4-Error&#9;D004.3&#9;ToD request sent- No Response received
1970-01-01 00:01:56&#9;3-Critical&#9;D003.0&#9;DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:45&#9;3-Critical&#9;R002.0&#9;No Ranging Response received - T3 time-out (US 5)
1970-01-01 00:01:38&#9;3-Critical&#9;T001.0&#9;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:32&#9;3-Critical&#9;T002.0&#9;SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:31&#9;3-Critical&#9;T001.0&#9;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:27&#9;3-Critical&#9;T002.0&#9;SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:26&#9;3-Critical&#9;T001.0&#9;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:03&#9;3-Critical&#9;T002.0&#9;SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:03&#9;3-Critical&#9;T001.0&#9;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:27&#9;6-Notice&#9;M571.1&#9;Ethernet link up - ready to pass packets
1970-01-01 00:00:27&#9;3-Critical&#9;T001.0&#9;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26823234</guid>
<pubDate>2012-01-27 21:13:21</pubDate>
</item>

<item>
<title>[VA] Repeated but random T3 time-outs and modem resets FAIRFAX</title>
<link>http://www.dslreports.com/forum/remark,26859062</link>
<description><![CDATA[I've been a Cox Premier customer for a number of years and have had recurring issues with T3 timeouts and modem resets.  Normally there seems to be a day where it happens repeatedly (I work full time from home on a VPN), with T3 timeouts sometimes as close as every few minutes and the modem will reset.  I'm keenly aware of it happening because my VPN connection implodes each time.  Then all will be well for a week or two with no drops at all until another bad day happens.  

I've called multiple times and always get the "I see your modem, everything looks fine, want us to send a tech?" spiel.  I actually have had a tech out in the past and they did not find anything inside or outside the house.

Of late, it seems like the days where it repeatedly resets are becoming more frequent.  I am running a 6-yr old Motorola SB5120 and I am starting to wonder if it's maybe just starting to go.  I've even purchased a new Docsis 3.0 SB6121 but it's still unopened because the old one started behaving again.  

So my question is, is the 6 years on my current modem all I should realistically expect out of it or would the T3's be coming from something in the line?

Here's the vitals on the SB5120:

Downstream&#9;Value
Frequency&#9;363000000 Hz 
Signal to Noise Ratio&#9;40 dB 
QAM&#9;QAM256
Network Access Control Object&#9;ON
Power Level 4 dBmV  

Upstream&#9;Value
Channel ID&#9;4
Frequency&#9;28100000 Hz
Ranging Service ID&#9;72
Symbol Rate&#9;2.560 Msym/s
Power Level&#9; 40 dBmV

Log from this morning:
2012-02-06 09:45:17&#9;3-Critical&#9;R02.0&#9;No Ranging Response received - T3 time-out
2012-02-06 08:27:40&#9;7-Information&#9;&#9;Time of day - retrieved
2012-02-06 08:27:16&#9;7-Information&#9;&#9;DS multicast is not mapped to SAID
2012-02-06 08:27:16&#9;7-Information&#9;B605.10&#9;Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID
2012-02-06 08:27:16&#9;7-Information&#9;B601.0&#9;SA Map State Machine Started
2012-02-06 08:27:15&#9;3-Critical&#9;R02.0&#9;No Ranging Response received - T3 time-out
2012-02-06 08:27:14&#9;7-Information&#9;B601.0&#9;SA Map State Machine Started
2012-02-06 08:26:59&#9;3-Critical&#9;R02.0&#9;No Ranging Response received - T3 time-out
2012-02-06 08:26:04&#9;7-Information&#9;&#9;SNMP: Working in SNMP V1/2c Only NmAccess mode
2012-02-06 08:26:02&#9;7-Information&#9;&#9;INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
2012-02-06 08:26:02&#9;7-Information&#9;B401.0&#9;Authorized
2012-02-06 08:26:02&#9;6-Notice&#9;I401.0&#9;TLV-11 - unrecognized OID
2012-02-06 08:26:02&#9;7-Information&#9;&#9;SEC: Co-Signer CVC from configuration file was verified
2012-02-06 08:26:01&#9;7-Information&#9;&#9;REGISTRATION COMPLETE - Waiting for Operational status
2012-02-06 08:26:01&#9;7-Information&#9;&#9;REG: Capability type  isn't supported by CMTS
2012-02-06 08:26:01&#9;7-Information&#9;&#9;Registration file - downloaded
2012-02-06 08:25:58&#9;3-Critical&#9;R02.0&#9;No Ranging Response received - T3 time-out
2012-02-06 08:25:57&#9;7-Information&#9;&#9;Trying to download Configuration file ...
2012-02-06 08:25:57&#9;5-Warning&#9;&#9;TOD - tod failed - go on trying in the background
2012-02-06 08:25:57&#9;5-Warning&#9;D04.1&#9;ToD request sent - No Response received]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26859062</guid>
<pubDate>2012-02-06 10:00:11</pubDate>
</item>

<item>
<title>[CA] 92606 gradual drop in downstream speeds</title>
<link>http://www.dslreports.com/forum/remark,26855392</link>
<description><![CDATA[Hey Guys,

I've been wondering why my speeds were getting worse downloading from steam servers, turns it it wasn't steam but rather an issue with COX.

I have SB6120 bonding 3 channels, latest firmware 1.0.51.

SB6120 > Cisco E4200 > PC over Cat6. Usually I can get my rated speeds fine, but now I'm getting less than 40% of it....

Funny thing is my pings are fine, upload is also fine, just downstream is horrible.....

http://www.speedtest.net/result/1752774156.png

Downstream&#9;Bonding Channel Value
Channel ID&#9;199 &#9;200 &#9;201 
Frequency&#9;579000000 Hz &#9;585000000 Hz &#9;591000000 Hz 
Signal to Noise Ratio&#9;37 dB &#9;37 dB &#9;37 dB 
Downstream Modulation&#9;QAM256 &#9;QAM256 &#9;QAM256 
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-2 dBmV  &#9;-2 dBmV  &#9;-2 dBmV  
Upstream&#9;Bonding Channel Value
Channel ID&#9;1 
Frequency&#9;23810000 Hz 
Ranging Service ID&#9;238 
Symbol Rate&#9;5.120 Msym/sec 
Power Level&#9;40 dBmV 
Upstream Modulation&#9;[3] QPSK
[3] 64QAM
 
Ranging Status&#9;Success 
Signal Stats (Codewords)&#9;Bonding Channel Value
Channel ID&#9;199 &#9;200 &#9;201 
Total Unerrored Codewords&#9;32625296 &#9;32625391 &#9;32625393 
Total Correctable Codewords&#9;15 &#9;11 &#9;12 
Total Uncorrectable Codewords&#9;1649 &#9;1562 &#9;1560 ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26855392</guid>
<pubDate>2012-02-04 23:38:28</pubDate>
</item>

<item>
<title>[ALL] Cox Upstream Channel Bonding</title>
<link>http://www.dslreports.com/forum/remark,26692480</link>
<description><![CDATA[if anyone from cox is bonding more than one upstream channel post it here :D ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26692480</guid>
<pubDate>2011-12-24 00:04:06</pubDate>
</item>

<item>
<title>[FL] 300&#x27; of run. Was qouted $1800. Can I do this run myself?</title>
<link>http://www.dslreports.com/forum/remark,26803349</link>
<description><![CDATA[I have been attempting to get an line run to my house for over 6 months. There is a pole on my property that has the cable run to it. From that poll my electricity goes underground and runs roughly 300 feet to my house. Could I just buy 500 feet of RG 11 and bury it from the telephone pole to the back of my house where my meter is and then call cox to hook it up? Would I need more than just rg11? Thanks for your help and time :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26803349</guid>
<pubDate>2012-01-23 13:18:15</pubDate>
</item>

<item>
<title>[LA] Having a terrible time with Cox Support</title>
<link>http://www.dslreports.com/forum/remark,26855271</link>
<description><![CDATA[Hi,

I sought out Cox's online chat and phone assistance and they're giving me the hardcore run around. A buddy pointed me here in hoped that someone could verify that cox's network is not the culprit, or what, if anything, iswrong with my modem. Thank you.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26855271</guid>
<pubDate>2012-02-04 22:54:34</pubDate>
</item>

<item>
<title>[FL] NBC Breakup</title>
<link>http://www.dslreports.com/forum/remark,26857777</link>
<description><![CDATA[To the cox engineers, TV station WJHG was breaking up due to tropo but now it's fine. Thus proving Cox does not receive a signal from a fiber feed from the station but, over the air. Even saw some breakup during the superbowl. 

How come we get ONE panama city station and not ch 13? I betcha any money I can buy a VHF antenna and pick their signal up out here (they are on D 13, or is it 8..) WMBB used to come in on their analog signal. 

-Rob ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26857777</guid>
<pubDate>2012-02-05 20:25:27</pubDate>
</item>

<item>
<title>[LA] Docsis3 service... in Marrero, LA</title>
<link>http://www.dslreports.com/forum/remark,26819967</link>
<description><![CDATA[I have Cox ultimate service, i am only getting 30mb out of the 55 im supposed to get.....the lights are all on on my modem, but the link light is yellow and blinking....is that normal?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26819967</guid>
<pubDate>2012-01-27 10:29:47</pubDate>
</item>

<item>
<title>[AZ] DVR reprograms with 2mins left in the SuperBowl</title>
<link>http://www.dslreports.com/forum/remark,26858112</link>
<description><![CDATA[Really?

While watching the SuperBowl, just as play resumes after the 2min timeout, the DVR freezes, then boots and goes through a full count down as it reloads from scratch. for what seems like 10 mins..

Missed the end of the game which I was also recording.. ... apparently not.
--
Kevin - Using Cox Business Services for phones and Internet.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26858112</guid>
<pubDate>2012-02-05 22:13:26</pubDate>
</item>

<item>
<title>Quick wireless question</title>
<link>http://www.dslreports.com/forum/remark,26855904</link>
<description><![CDATA[I have a Motorola SBG901, and it didnt come with an installation disk and I have no idea how to securely set up a wireless connection. I have my computer set up to look for an internet connection, but i dont feel confident in calling cox and setting it up since im not sure if its gonna be an open connection for anyone outside my house to start using.

I thought you have to type in a long code or something. WPA code i think its called.

Question: If I call cox to register it, will they be able to help me securely set it up?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26855904</guid>
<pubDate>2012-02-05 08:51:16</pubDate>
</item>

<item>
<title>[NV] No more of the run around</title>
<link>http://www.dslreports.com/forum/remark,26699855</link>
<description><![CDATA[I live in Henderson, NV. I have patiently tried to work with Cox on their shabby service for a year now.

When I first got Cox internet and cable, it was great. But starting in January 2011, it has gone downhill. Not just the service, but the customer support as well.

I jumped through every hoop they demanded. I rewired whatever they demanded. I followed up with every different service (Netflix, Xbox Live, etc.) they demanded. But interestingly enough... my cablemodem logs remained the same even if I were simply surfing, or not doing anything at all.

Any time I access Xbox Live, I see massive DoS attacks against me IP. I traced each of those back. In EVERY CASE, they all came from Cox.

Many of my neighbors in the Henderson area have been complaining for months about the deteriation of service over the past year. Cox keeps trying to blame the end user.

In my case, I have provided enough concrete evidence of what was happening. Cox wants to respond by offering 6 month discounts... or even free service. This really ticks me off to no end.

I never accepted the discount. It only shows that Cox has let their network degrade, and they are trying to buy people out. F-THAT! Keep ypur crap service, Cox. I am done paying top dollar for crap service.

You'll keep bleeding customers in Vegas, Cox. Pretty soon, you won't have customers in Vegas.

To the management in Cox whose bean-counting, profit-mongers think they know best: polish up your resumes. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26699855</guid>
<pubDate>2011-12-27 12:02:21</pubDate>
</item>

<item>
<title>[LA] Up and down speeds</title>
<link>http://www.dslreports.com/forum/remark,26796858</link>
<description><![CDATA[Within the last 2 weeks,  speeds have been jumping all over the place.   It can be fine for 4 days  (15 dwn,  2.5 up), then drop to 6 or less.  Especially on the weekends.     Earlier this morning it was great, but 3 hours later, I can't get higher than 7 mbps.    Ping goes from 16ms to 25ms.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26796858</guid>
<pubDate>2012-01-21 15:44:20</pubDate>
</item>

</channel>
</rss>

