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<title>Cox HSI forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/coxhsi</link>
<description>Cox HSI forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sun, 08 Nov 2009 08:01:52 EDT</pubDate>
<lastBuildDate>Sun, 08 Nov 2009 08:01:52 EDT</lastBuildDate>

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<item>
<title>[LA] Will we have the highest HSI bill?</title>
<link>http://www.dslreports.com/forum/remark,23301092</link>
<description><![CDATA[Looks like Cox is raising all of their prices next month by a few bucks on video and HSI.  So instead of $43.99 it looks like we will be paying $45.99 - $46.99 a month for Preferred.  Which has a wonderful speed of around 1-2 megabits when you try to the use the net at night.  Funny how the quote below says our speeds will increase by 20 percent.  HOW!?!?! We can't even get our full speed now!

I'll be cranking the bill down once it goes up to cover the costs...I don't see the point of having preferred anyways.

The pay more for less thread now ;)
http://www.dslreports.com/forum/r21567818-LA-Slow-in-Baton-Rouge-70810


Customers in Baton Rouge and Lafayette who subscribe to basic cable only will see prices rise by $2.58 per month and those who subscribe to expanded basic will pay another $3 per month.

Certain premium channels, such as HBO, Showtime, Stars and Cinemax, will increase $1 per service, Cox said.

Residential Internet customers subscribing to starter, value, preferred or premier service can expect a price increase between $2 and $3, depending on the level of service subscribed to.

Internet speeds on those tiers will increase. Ruble said the biggest gains will be in the two most-popular packages. The speed of the essential package would double and the preferred package will increase by about 20 percent.


--

SouthWest Louisiana PC Users Group http://www.swlapcug.com]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23301092</guid>
<pubDate>2009-11-06 10:24:50</pubDate>
</item>

<item>
<title>[VA] WOW!! new sb6120 modem speed</title>
<link>http://www.dslreports.com/forum/remark,23300239</link>
<description><![CDATA[I just bought the new sb6120 modem to replace my older sb modem ,got it hooked up last night and got it activated took 10 minutes did speed test im in va :D ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23300239</guid>
<pubDate>2009-11-06 06:27:12</pubDate>
</item>

<item>
<title>[VA] Internet Issue</title>
<link>http://www.dslreports.com/forum/remark,23304992</link>
<description><![CDATA[I have been having problem with my internet connection from past couple of days.  I can't surface the internet...connections seems to be lost each time whenever i try to go a website.  I have to refresh multiple times.

I have called cox and according to them everything is fine on their end.  I have reset the modem multiple times and all the lights are there.I used a ping tracer to find out what was going on and i kept loosing packets at this ip address 10.2.72.1 and this ip appears right after my router's ip.  I am not sure if this is cox's throttling system or not.

I was given new DNS server ip address when i used them in the morning. Everything was working but now after few hours same problem appears.  Since then i have changed the DNS server's IP to OPEN DNS.  I am not sure what's really happening. :-(]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23304992</guid>
<pubDate>2009-11-07 00:48:06</pubDate>
</item>

<item>
<title>[LA] Slow in Baton Rouge 70810</title>
<link>http://www.dslreports.com/forum/remark,21567818</link>
<description><![CDATA[Lately, my HSI has been very sluggish in the evenings. I just pinged the gateway (8:15 PM, 12/11/08), and I've copied the results below. It's not as bad during the day, and it improves late at night. I'm in Baton Rouge, zip code 70810.

Pinging 68.11.159.129 with 32 bytes of data:
Reply from 68.11.159.129: bytes=32 time=448ms TTL=254
Reply from 68.11.159.129: bytes=32 time=243ms TTL=254
Reply from 68.11.159.129: bytes=32 time=96ms TTL=254
Request timed out.
Reply from 68.11.159.129: bytes=32 time=252ms TTL=254
Request timed out.
Reply from 68.11.159.129: bytes=32 time=61ms TTL=254
Reply from 68.11.159.129: bytes=32 time=158ms TTL=254
Reply from 68.11.159.129: bytes=32 time=407ms TTL=254
Reply from 68.11.159.129: bytes=32 time=118ms TTL=254
Reply from 68.11.159.129: bytes=32 time=242ms TTL=254
Reply from 68.11.159.129: bytes=32 time=58ms TTL=254
Reply from 68.11.159.129: bytes=32 time=241ms TTL=254
Reply from 68.11.159.129: bytes=32 time=74ms TTL=254
Reply from 68.11.159.129: bytes=32 time=50ms TTL=254
Reply from 68.11.159.129: bytes=32 time=71ms TTL=254
Reply from 68.11.159.129: bytes=32 time=62ms TTL=254
Reply from 68.11.159.129: bytes=32 time=228ms TTL=254
Reply from 68.11.159.129: bytes=32 time=380ms TTL=254
Reply from 68.11.159.129: bytes=32 time=182ms TTL=254
Reply from 68.11.159.129: bytes=32 time=247ms TTL=254
Reply from 68.11.159.129: bytes=32 time=207ms TTL=254
Reply from 68.11.159.129: bytes=32 time=122ms TTL=254
Reply from 68.11.159.129: bytes=32 time=91ms TTL=254
Reply from 68.11.159.129: bytes=32 time=321ms TTL=254
Reply from 68.11.159.129: bytes=32 time=243ms TTL=254
Reply from 68.11.159.129: bytes=32 time=62ms TTL=254
Reply from 68.11.159.129: bytes=32 time=316ms TTL=254
Reply from 68.11.159.129: bytes=32 time=462ms TTL=254
Reply from 68.11.159.129: bytes=32 time=26ms TTL=254
Reply from 68.11.159.129: bytes=32 time=81ms TTL=254
Reply from 68.11.159.129: bytes=32 time=58ms TTL=254
Reply from 68.11.159.129: bytes=32 time=25ms TTL=254
Reply from 68.11.159.129: bytes=32 time=372ms TTL=254
Reply from 68.11.159.129: bytes=32 time=80ms TTL=254
Reply from 68.11.159.129: bytes=32 time=82ms TTL=254
Reply from 68.11.159.129: bytes=32 time=168ms TTL=254
Reply from 68.11.159.129: bytes=32 time=277ms TTL=254
Reply from 68.11.159.129: bytes=32 time=259ms TTL=254
Reply from 68.11.159.129: bytes=32 time=37ms TTL=254
Reply from 68.11.159.129: bytes=32 time=142ms TTL=254
Reply from 68.11.159.129: bytes=32 time=556ms TTL=254
Request timed out.
Reply from 68.11.159.129: bytes=32 time=104ms TTL=254
Reply from 68.11.159.129: bytes=32 time=159ms TTL=254
Reply from 68.11.159.129: bytes=32 time=120ms TTL=254
Reply from 68.11.159.129: bytes=32 time=199ms TTL=254
Reply from 68.11.159.129: bytes=32 time=32ms TTL=254
Request timed out.
Reply from 68.11.159.129: bytes=32 time=310ms TTL=254
Reply from 68.11.159.129: bytes=32 time=33ms TTL=254
Reply from 68.11.159.129: bytes=32 time=48ms TTL=254
Reply from 68.11.159.129: bytes=32 time=261ms TTL=254

Ping statistics for 68.11.159.129:
    Packets: Sent = 53, Received = 49, Lost = 4 (7% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 556ms, Average = 181ms
Control-C]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21567818</guid>
<pubDate>2008-12-11 21:21:00</pubDate>
</item>

<item>
<title>[CA] San Diego DOCSIS 3.0 Plans</title>
<link>http://www.dslreports.com/forum/remark,22939266</link>
<description><![CDATA[After reading this comment http://www.dslreports.com/forum/r22794763-DOCSIS-30-testing-in-San-Diego I was interested if anyone had heard any additional information from any Cox Techs, Technical Support, or otherwise on the status of DOCSIS 3.0 in the San Diego market. I've yet to call and ask Cox myself, but before I do I wanted to see if anyone here had any luck finding anything out.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22939266</guid>
<pubDate>2009-08-28 14:29:37</pubDate>
</item>

<item>
<title>Intermittent web clogging</title>
<link>http://www.dslreports.com/forum/remark,23292647</link>
<description><![CDATA[As per request, I have started a new thread. Here is the relevant info for my issue:

Modem:&#9;Motorola Sb6120
Router: &#9;Linksys WRT54G (old)
&#9;&#9;Netgear WNR3500 (new)

Tier speed:&#9;Not sure &#150; 7Mb?

Signal levels: &#9;35dB, -3 dBmV (down)
&#9;&#9;        44dBmV (up)

Cable connected directly to modem. There is some splitter type device in the box outside, this was replaced by Cox technician.

Speedtests depend on which one is run and the location I choose. Denver is slower than San Francisco using DSL Reports speedtest (5Mbps versus 13Mbps). Speedtest.net gives completely different numbers again &#150; 20+ Mbps. However, download speed tests suggest excellent throughput even when network is &#147;clogged&#148;.

Upload speed tests are a completely different story. It appears when the network is clogged, upload speed drops to as low as 1Kbps, or nothing at all due to timeout. The upload numbers are erratic &#150; varying from 100Kbps to 4Mbps regardless of network status. 

http://test.lvcm.com/ gives download speed of 13.5Mbps (of about 17.6Mbps), upload speed of 4.26Mbps.

I have applied no tweaks. Have never needed to.

Connected both wired and wireless. Problem persists either way. Internal connection/transfer is unaffected.

I have no other service.

The issue is random web clogging (as near as I can determine). Email and instant messaging do not appear to be as affected &#150; they certainly don&#146;t behave the same way as web access. 

I originally had an SB3100, the same modem I had when I first got HIS back, what, 1998? Every now and then &#150; maybe once in 6 months &#150; 2 years &#150; glitched and caused similar symptoms. On that modem all lights would be on and indicating everything was normal. I&#146;d cycle the power and suddenly the online light would not come on and it would eventually reset. If the problem did not clear up I called Cox. I&#146;d be told nothing was wrong and that I needed a new modem. Within a short time after the call, the network would mysteriously fix itself.

This past time when I was told I needed a new modem, I checked on the forums and people agreed that my modem really was too old to keep up and probably causing the problem. I replaced the 3100 with a 6120 and it did not resolve anything. I replaced the Linksys router with the Netgear router &#150; no change. There does not seem to be any pattern to this either &#150; time of day varies, length of &#147;disruption&#148; varies, time between disruptions varies.

I don&#146;t know if this is a clue or not, but yesterday around 1:30PM the network became unclogged and stayed unclogged until somewhere between 8-9PM? I don&#146;t know for sure because I wasn&#146;t on every minute in between, but when I&#146;d jump on between those times it seemed to be fine. I checked my modem log and found this: 

DHCP RENEW sent - No response for IPv;CM-MAC={edited};CMTS-MAC={edited};CM-QOS=1.1;CM-VER=3.0;

Hopefully this will help. Keeping my fingers crossed.

At this exact moment I am NOT experiencing the problem (5:16PM 11/04/09)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23292647</guid>
<pubDate>2009-11-04 19:14:00</pubDate>
</item>

<item>
<title>[AZ] Slow speed.</title>
<link>http://www.dslreports.com/forum/remark,23304737</link>
<description><![CDATA[I've noticed slow downstream speed lately.  I usually get 1500+ downstream but it's about half that fast now.  What's going on?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23304737</guid>
<pubDate>2009-11-06 23:10:07</pubDate>
</item>

<item>
<title>[VA] Cox CATV issues (NOVA)</title>
<link>http://www.dslreports.com/forum/remark,23292238</link>
<description><![CDATA[Is anyone in the NOVA area having the same issue I'm having? For some reason I'm only able to get analog channels on any of my TV's. ClearQAM channels are gone as well. I should also note that my DVR is unable to phone home to the mothership (cox).]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23292238</guid>
<pubDate>2009-11-04 17:58:59</pubDate>
</item>

<item>
<title>[GA] A lot of Modem Reboots</title>
<link>http://www.dslreports.com/forum/remark,23300495</link>
<description><![CDATA[I have been experiencing a lot of modem reboots and disconnects lately. I spoke with a friend of mine that lives down the road, and he is having the same problems. We are in the North Warner Robins area. Anyone else having problems?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23300495</guid>
<pubDate>2009-11-06 08:10:16</pubDate>
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