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<title>DSL Extreme forum - dslreports.com community</title>
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<description>DSL Extreme forum current topics</description>
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<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Mon, 09 Nov 2009 22:14:55 EDT</pubDate>
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<item>
<title>[DSL] Discount for Non Profit?</title>
<link>http://www.dslreports.com/forum/remark,23314976</link>
<description><![CDATA[We are in ATT TAS territory and ATT is wanting to charge us business rates ($75/mo for 6mbit DSL dynamic) and it is a Public Non Profit Library.

Could someone from DSL Extreme msg me regarding any possible discounts or ways to get internet to our public library cheaper?  

I have used DSL Extremee in the past for my home connection and recommended to the library governing board that they let me tyr to get DSL instead of craptastic cable]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23314976</guid>
<pubDate>2009-11-09 13:55:25</pubDate>
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<item>
<title>[DSL] DSLExtreme transfer of service issues within same CO</title>
<link>http://www.dslreports.com/forum/remark,23315057</link>
<description><![CDATA[I attempted a move order with DSLExtreme on October 28th, and was told to first call AT&T and transfer the phone line, then call back and transfer the DSL.  I did that, and now the order (566339) is showing "on hold... error 50" for about a week now.

Either this is a unique case, or DSLExtreme doesn't notify people properly, as I was told we should have an outage of no more than 2 days.

One other frustration: I'm still under contract, and when processing this order, was told I need to renew for 12 months - at a higher rate than we're currently paying.  Why?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23315057</guid>
<pubDate>2009-11-09 14:08:00</pubDate>
</item>

<item>
<title>Need a line check if possible - new wiring.</title>
<link>http://www.dslreports.com/forum/remark,23293398</link>
<description><![CDATA[Hi All, After years of having excellent DSL service and upgrading to the 6Mb/768 service I now have, I've been periodically experiencing drop outs. What i mean is that the sync light will go out, reset indicating it's resyncing the line, and then sometimes it will take more than ten minutes to sync back up. Most of the time, my line tests at full speed but periodically it's been getting worse. BTW I had the Telco out about 6 months to look at the issue after going through Tier 2 but all that was done is they dropped off a new DSL modem and reconnected the phone pair backwards at my NID. Things appeared to improve after I straightened out the wiring the next afternoon but, it's been getting worse. So, I finally ran my own CAT 6 line from the NID to a whole house DSL filter, and then ran a new CAT 6 line from the DSL filter to my computer room where the DSL modem is. I also reconnected the house wiring to the "Phone" output on the DSL filter so the phone still works as it should. So far I'm very pleased and the line at the moment is very solid. No more static on the phone when I had it all on the old house wiring (which I found out was a bunch of patches and really crappy wiring).

I'm an IT professional and I recently was downloading new OS's from my Technet Plus subscription and I could hardly get a 2GB file to come accross in a matter of days. I can now do it in less then a couple of hours. Let me know if you can take a look at my line just to see what the numbers are coming back.

Thanks, RgrRamjet :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23293398</guid>
<pubDate>2009-11-04 21:20:04</pubDate>
</item>

<item>
<title>[DSL] I&#x27;m less than thrilled with DSLX lately</title>
<link>http://www.dslreports.com/forum/remark,23296837</link>
<description><![CDATA[I've been a DSLX customer for years. And for the most part, I have had good service. I'm on the 6Mb fixed price plan and our RT is like half a block away. Over the last couple months, my connection has been mediocre at best. Way higher ping rates than usual and the connection seems to drop more frequently (twice last week). Today, my speeds were an appalling 2.5Mb down. I reset the modem and speeds seems to be a little more normal. However, some sites are still really slow or do not come up at all. For example, www.speedtest.net never finishes loading and neither does www.macnn.com. Nothing has changed on my network or my phone lines. Same results for wired and wireless computers. What's the deal?

Honestly, I would love to finally get off DSL and get some fiber connection. But... I live in an AT&T area and I do not want their Uverse crap (I love my DirecTV). AT&T is pure evil as far as I'm concerned. :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23296837</guid>
<pubDate>2009-11-05 14:13:45</pubDate>
</item>

<item>
<title>Switch from ATT in Woodland, CA?</title>
<link>http://www.dslreports.com/forum/remark,23300904</link>
<description><![CDATA[Considering a switch from ATT dsl service. 

Anyone use DSLExtreme in or around Woodland, CA? 

I pre-qualified for Elite on the DSLE website but att told me the same thing until I upgraded and then found out I couldn't reach the advertised speeds. 

Other options or opinions appreciated.

Thanks

GPro]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23300904</guid>
<pubDate>2009-11-06 09:49:31</pubDate>
</item>

<item>
<title>Deleting legacy personal webspace</title>
<link>http://www.dslreports.com/forum/remark,23312671</link>
<description><![CDATA[How do you delete a legacy personal webspace account, i.e., make it so that http://members.dslextreme.com/users/xxxxx/ is no longer a valid URL?  I couldn't find a way through the support tab, and even searched the knowledge base.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23312671</guid>
<pubDate>2009-11-09 00:04:46</pubDate>
</item>

<item>
<title>[DSL] higher pings?</title>
<link>http://www.dslreports.com/forum/remark,23277044</link>
<description><![CDATA[has anyone been getting higher pings than usual lately?

i've always had about 10-20ms to some servers i connect to daily, after a whole bunch of downtime/weird connectivity, i've noticed pingtimes have gone up to about 50-60ms :(

also, speeds for me have also gone down a bit

320KB/sec dls to 260KB/sec dls

also, i saw a thread regarding intermittent sync in the SJ area, which i also experienced, not sure if its related with this...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23277044</guid>
<pubDate>2009-11-02 02:34:51</pubDate>
</item>

<item>
<title>billing problem - a different one this time</title>
<link>http://www.dslreports.com/forum/remark,23297505</link>
<description><![CDATA[The good news is that it does not involve the credit card  # this time.  

OK, now for the worse news - it looks like I was wrongly switched to a month-by-month account.  I was charged more than  the usual amount and went to the dslextreme  site to find out what happened.  First, there are  definite problems with the billing area of the site - error pages would often appear when navigating it.

I never could find an invoice for this incorrect amount. Strangely enough, the most recent invoice is for $0.00  The older invoices are for the correct amount

I did send an email and received an automated response with a ticket #.  Problem 2 - I can't find anywhere on the site to look up a ticket.

The "real"  response that arrived showed that the rep wasn't paying attention.  The rep didn't get the fact that I have always had a yearly account.  It doesn't come up for renewal until next month, and this is easily proven.  The oldest invoice shows that the DSL service started in December a couple of years back.

 I simply don't have the time to waste on hold and debating this over the phone.  
I'm right.  DSL Extreme is wrong. 
 I sent  another email message in response to the short and incorrect message from the CR

I'm not going to trust that this will solve the issue. My experience has been that I have to bring the issues up here for them to get attention.

I'm sending a PM to the GM so this will be noticed.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23297505</guid>
<pubDate>2009-11-05 16:09:22</pubDate>
</item>

<item>
<title>[DSL] Modem indicates Im connected, but...</title>
<link>http://www.dslreports.com/forum/remark,23275344</link>
<description><![CDATA[Hello, A few months back, I couldnt connect to the internet. So I checked my modem lights: All were the same as when it was working. so I rebooted the modem and same was happening. So I called the tech support line and they gave me the advice that my browser may be corrupt and I should go into a business such as geek squad. So I did as was recommended and everything was fine. So, I came onto my laptop ( Wireless is working for some reason) and found this forum hoping for some help! Please, any help or advice would be wonderfull!

Thanks for reading.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23275344</guid>
<pubDate>2009-11-01 17:06:45</pubDate>
</item>

<item>
<title>Any one having problems with web pages loading ?</title>
<link>http://www.dslreports.com/forum/remark,23297733</link>
<description><![CDATA[ Cant seem to get http://www.t-mobile.com/ or http://www.fatwallet.com/ to load just stalls .]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23297733</guid>
<pubDate>2009-11-05 16:50:30</pubDate>
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