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<title>AT&#x26;T Midwest forum - dslreports.com community</title>
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<description>AT&#x26;T Midwest forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sun, 22 Nov 2009 16:08:36 EDT</pubDate>
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<item>
<title>[Services] billing errors... lots of them...</title>
<link>http://www.dslreports.com/forum/remark,23378962</link>
<description><![CDATA[I started dryloop dsl service in the beginning of October. I had to call in several times to get my order put through as I was getting disconnected while on the line with the sales people. in the end there were several different orders in for me. I found this out when I got the first bill and it was not for the right amount. the first bill was for dsl express, i signed up for dsl elite. it is now late november and I have not received a bill for the correct service yet. I do not have time to call during "normal billing office hours" so what am I to do? it's really annoying not being able to get help with billing problems from the same people that help me reboot my router, modem and computer so that my internet connection works correctly.
--
sbcglobal.net speedtest result 11/11/09 - 5256kbps]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23378962</guid>
<pubDate>2009-11-22 12:52:40</pubDate>
</item>

<item>
<title>Has anyone had any trouble getting AT&#x26;amp;T &#x22;rewards?&#x22;</title>
<link>http://www.dslreports.com/forum/remark,23374348</link>
<description><![CDATA[I had an AT&T voice line and 1.5MB DSL at my old apt, and moved on 9/1. The salesperson told me I qualified for a free modem/router if I got DSL at the new address and also a $20 VISA gift card if I upgraded the speed. I said OK. I never received either item so I called AT&T this week to check it out. After an hour on hold I finally got someone to look into the matter and had to call back again to get an answer. They said the original salesrep didn't indicate that I was supposed to get any "rewards." But that I did qualify for the modem and they would send one out, but I had to call another group to get the VISA card. Bottom line, some guy then says he'll check into it, and I got an email the next day saying I did not qualify for the card.

This whole scenario has left a bad taste in my mouth concerning AT&T's integrity and business methods. I don't think I should have to chase them down to get something they promised to give me (modem). It looks like they just keep everything promised until someone gets mad and hassles them, if they don't forget about it first. And the part about denying the VISA card after they promised it is total bullshit. How can I prove the salesrep said I would get it? Has anyone else gotten this treatment? Is there anything I can do about the VISA card? The worst part is having to waste a couple of hours on the phone to talk to cust service. They have special numbers for checking into "rewards problems" and don't seem to answer them in less than 45 inutes. That should save them some dough, eh?
--
What if the Hokey Pokey really IS what it's all about?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23374348</guid>
<pubDate>2009-11-21 08:06:39</pubDate>
</item>

<item>
<title>[Services] 6 meg service</title>
<link>http://www.dslreports.com/forum/remark,23126460</link>
<description><![CDATA[do you think that these stats could handle 6 meg service??? I am wondering because the tech that came out said there was no way possible.

  &#9;  &#9;                Rx &#9;Tx
140  &#9;Current Rate  &#9;3008 &#9;512
141  &#9;Previous Rate  &#9;0 &#9;0
142  &#9;DSL Max Rate  &#9;- &#9;-
143  &#9;DSL Min Rate  &#9;- &#9;-
144  &#9;Current ATTN DR  &#9;6560 &#9;992
145  &#9;Current SNRM  &#9;12.0 &#9;16.0
146  &#9;Current LATN  &#9;39.0 &#9;23.0
147  &#9;Current SATN  &#9;- &#9;-
148  &#9;Current TP  &#9;12.3 &#9;5.1]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23126460</guid>
<pubDate>2009-10-03 15:22:14</pubDate>
</item>

<item>
<title>email offline</title>
<link>http://www.dslreports.com/forum/remark,23363488</link>
<description><![CDATA[It was slow and sluggish for awhile but has gone offline completely for an hour or more. It's not critical because I seldom use my AT&T DSL email account, but wonder how long before they fix it?

The connection to the server has failed. Account: 'DSL', Server: 'pop.att.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23363488</guid>
<pubDate>2009-11-19 07:17:07</pubDate>
</item>

<item>
<title>Bonded Vdsl2 or adsl2 for existing dsl customers?</title>
<link>http://www.dslreports.com/forum/remark,23377901</link>
<description><![CDATA[Has anyone heard of the possibility of bonded vdsl2 or adsl2 for existing dsl subscribers that can't get u-verse or won't be able to get u-verse for some time?  I have heard rumors of them possibly upgrading existing dsl users to a newer standard.  I just wondered if anyone heard anything?  Thanks.  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23377901</guid>
<pubDate>2009-11-22 02:42:10</pubDate>
</item>

<item>
<title>DSL upgrade time frame</title>
<link>http://www.dslreports.com/forum/remark,23377227</link>
<description><![CDATA[I recently upgraded my service from Pro to Elite.  The change took place on my modem information page.  It currently reads connected at 6012kbps/768kbps.  I went to the att speed test page and it appears my upload is functioning at the proper speed, but my download is still at 3Mbps.  I was wondering what is the usual time frame for this change to take affect.  I upgraded the service on Monday (11/16)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23377227</guid>
<pubDate>2009-11-21 22:41:44</pubDate>
</item>

<item>
<title>AT&#x26;amp;T YAhoo Email Customers - servers are down..</title>
<link>http://www.dslreports.com/forum/remark,23373355</link>
<description><![CDATA[This is an FYI - the email servers are down at the moment. 

No ETR but it is currently being worked on. This is affecting users that check email via an email client like Outlook, Thunderbird, Eudora and the list goes on.

At this moment webmail is currently working.

Please be patient - it is being worked on.

It may not affect all our customers either.

Thanks...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23373355</guid>
<pubDate>2009-11-20 22:15:18</pubDate>
</item>

<item>
<title>just a weird stupid question....</title>
<link>http://www.dslreports.com/forum/remark,23372868</link>
<description><![CDATA[why does my internet connection say its from Appleton, WI, when really i live in Stevens Point, WI???  even dns lookups and whois says appleton... i know i know.. stupid question heh, but just curious...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23372868</guid>
<pubDate>2009-11-20 20:27:26</pubDate>
</item>

<item>
<title>[Services] What is going on with the POP Mail</title>
<link>http://www.dslreports.com/forum/remark,23373236</link>
<description><![CDATA[ :( I thought this problem was resolved but tonight I see that it's back again. Set up on my end is correct SSL and correct ports. My error  is as follows and it is MOST annoying!!!!!!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23373236</guid>
<pubDate>2009-11-20 21:47:43</pubDate>
</item>

<item>
<title>[Modem] DSL Modem for AT&#x26;amp;T</title>
<link>http://www.dslreports.com/forum/remark,23354368</link>
<description><![CDATA[Hi everyone

Is there a particular modem that is required for AT&T, or can I go and buy other than what they are trying to sell me to hook up to the net?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23354368</guid>
<pubDate>2009-11-17 13:49:30</pubDate>
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