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<title>AT&#x26;T Southeast forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/ilec,bels</link>
<description>AT&#x26;T Southeast forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Wed, 08 Feb 2012 10:43:33 EDT</pubDate>
<lastBuildDate>Wed, 08 Feb 2012 10:43:33 EDT</lastBuildDate>

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<item>
<title>UVerse</title>
<link>http://www.dslreports.com/forum/remark,26865614</link>
<description><![CDATA[I currently have ATT DSL and have been thinking of switching to UVerse. 

I was wondering a couple of things though. First if i want a router/gateway what kind do they provide and do they allow port forwarding? Also I'd like a router/gateway that allows the wireless option to be disabled.

Been having tons of issues with the DSL service the last year. Been with DSL for 10 yrs now since it was Bellsouth and just looking into options. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26865614</guid>
<pubDate>2012-02-07 16:56:35</pubDate>
</item>

<item>
<title>[Availability] Whats stopping at&#x26;amp;t</title>
<link>http://www.dslreports.com/forum/remark,26850239</link>
<description><![CDATA[What reason AT&T want turn up a system that has installed since 2008. I was thinking if I got a phone line it would help but it didnt.
The tech that came out to hook the phone line was real nice and tried to help but informed me that he didnt understand why u verse wasnt availabile to living right next to the CO. Called at&t now for three years only to get a different answer every time. Until i called yesterday when one rep told me it was availabile but connected me to another rep to tell it's not. I'm clueless on what to do now.
any opinions greatly welcomed!
thanks ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26850239</guid>
<pubDate>2012-02-03 14:19:25</pubDate>
</item>

<item>
<title>Ft Lauderdale connectivity issues???</title>
<link>http://www.dslreports.com/forum/remark,26866520</link>
<description><![CDATA[Anyone else in Ft Lauderdale having connectivity issues?

I have the 2Wire 2701hgb gateway. About once every 20-30minutes the internet light on the gateway/modem will turn red and i will lose internet. My aol will sign off....yahoo messenger sign off for about 20 seconds then right back up. DSL light solid green the entire time. This started happening yesterday morning the 6th when it poured down rain. And it's been on and off rain ever since. Could be a coincedence.

I've done every sort of trouble shooting i can. I've tried an older Westell dsl modem (non router) ....same thing drops internet every 20-30minutes. Also have a Netgear Router/Dsl modem combo same issues with that so i eliminated it's my 2Wire modem.

I tested connection on my other two jacks in my apartment and same issues. Also used different phone line cables. Drops connection once every 20-30minutes or so. It's funny though at times it can go like 2hrs without any issues then it starts happening fast and furious. 

I've called ATT support they report no outages. Tech agent talked to network engineer he saw that i was having drops but said my dsl signal was strong. They are sending out a tech on Thursday.

It's funny this same exact thing has happened several times before and i distinctly remember back in 2010 it took ATT 3 days to figure out there was an actual outage of 5000 people. Some local engineer called me and said it was a "DSLAM" issue or Synch No Surf.

The problem is the connection drops and comes back up so fast (within 20-30 seconds) so the average internet user isnt going to notice. I asked ATT  how they start an outage report and they told me the only way is if enough people call in and report problems. That ridiculous! Dont they have systems monitoring their network and customers down the line and have some kind of alert when something goes wrong? Well that's what i asked them and she told me unless it's a MAJOR outage affecting an entire region no they cant tell if a single neighborhood or multiple neighborhoods in a city are out unless enough people call in and report it. I just simply cannot believe that. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26866520</guid>
<pubDate>2012-02-07 20:25:32</pubDate>
</item>

<item>
<title>ATT Yahoo mail?????</title>
<link>http://www.dslreports.com/forum/remark,26863331</link>
<description><![CDATA[I have been trying to get my mail this morning and it always fails.

Anyone else having this problem??
--
Shooter Ready--Stand By      BEEP    ********]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26863331</guid>
<pubDate>2012-02-07 09:05:15</pubDate>
</item>

<item>
<title>[Availability] availability need help</title>
<link>http://www.dslreports.com/forum/remark,26849326</link>
<description><![CDATA[can anyone help me out and me what these boxes are they are about 125ft from my house and also have a repeater in my yard. 
my road feeds from this end of the street there's another co on a side street they have internet services with at&t called yesterday on 2-2-2012 and checked availability first lady i talked to said u verse internet was availability then she connected me to someone else just to say it was not turned up was there just not turned up

hinds co. mississippi 
any helps needed
thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26849326</guid>
<pubDate>2012-02-03 11:27:23</pubDate>
</item>

<item>
<title>home previously setup for uverse...need setup for dsl</title>
<link>http://www.dslreports.com/forum/remark,26817328</link>
<description><![CDATA[I called At&t to have dsl service installed at our place.  They came and did the work outside to the box on side of the house, but left a note on our door explaining that our house was previously wired for U-verse and they may need to get inside to rewire the jacks for dsl.

When I called them up to setup a time for this to be done, they said it would cost 85.00.

Is this something I can do myself?  If so how difficult of a task is it?  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26817328</guid>
<pubDate>2012-01-26 16:52:43</pubDate>
</item>

<item>
<title>[Line Problem] U-verse + POTS: No Splitter, No NID!!??</title>
<link>http://www.dslreports.com/forum/remark,26853283</link>
<description><![CDATA[I think the tech installed my U-verse data wrong.  I don't seem to have a NID and I don't have a VDSL splitter.

I have 2 POTS lines and U-verse "Max Turbo" (24 mbit down 3 mbit up).  The 2 pair from the street come directly into the house, without any external box, and terminate at one of these:

https://lh6.googleusercontent.com/-uWrQoyubGlc/Ty1X8ADkl6I/AAAAAAAAAJo/DtrE4tTyMnM/h301/NID-cropped.jpg

What is the right terminology for that?

The orange pair is my "second" POTS line.  It is fine.  

The blue pair goes to an RJ11 jack, which my 3800HGV-B is plugged into.  There IS a POTS signal for my "primary" POTS line on the RJ11, and there IS a DSL signal.  There is no splitter, so I can have either POTS or U-verse, but not both.

I called AT&T to complain, and they said they'd mail me a VDSL splitter.  I didn't think you could just plug in a splitter with VDSL2.  

I have temorarily plugged in an old ADSL splitter so I can get voice and data, but I'm only getting 300 kb upload, and I'm supposed to get 3 Mbps.

2 questions:
1. Will a plug-in VDSL splitter fix my upload speed (better than an ADSL splitter)?
2. What is the right name for the thing that terminates my pair from the street (in the picture above)?
TIA!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26853283</guid>
<pubDate>2012-02-04 11:23:26</pubDate>
</item>

<item>
<title>Surprise Price Hike</title>
<link>http://www.dslreports.com/forum/remark,26822592</link>
<description><![CDATA[If AT&T announced it somehow, I missed it. My DSL Lite increased to $29.95, up $5.00.

My current bill arrived today with a past due amount of $5.08 because I paid $24.95 last month instead of the hiked to $29.95 amount.

With Comcast also raising prices, it might be time to consider a bundle withe one or the other.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26822592</guid>
<pubDate>2012-01-27 18:29:20</pubDate>
</item>

<item>
<title>[General] Negotiating bill with AT&#x26;amp;T for lower monthly price?</title>
<link>http://www.dslreports.com/forum/remark,26722832</link>
<description><![CDATA[Has anyone had any luck calling AT&T and negotiating a lower monthly price?  I'm paying about $63 a month for 6meg DSL + static IP, although they offer new customers $25 a month here http://www.att.com/dsl/shop/plansDirect.jsp?showUnqualifiedIPDSLAM=&promoCode= plus $15 for a static ip for a total of $40 + tax.  Do you think I'd have any luck calling the retensions department and asking for a discount?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26722832</guid>
<pubDate>2012-01-03 15:37:16</pubDate>
</item>

<item>
<title>[General] Uninformed UVerse Sales Pitch</title>
<link>http://www.dslreports.com/forum/remark,26728701</link>
<description><![CDATA[I had quite an interesting and infuriating interaction with some AT&T sales people today.  Around dinnertime tonight, 2 guys came to our house to tell us about all of the wonderful fiber optic upgrades that have been made in our area and how we can hook up to this "much better service" from AT&T.  I asked them if they were referring to UVerse and they told me that indeed they were.  Funny thing...UVerse have been available in our area since early last summer.  How do I know this?  Because I got mailings when it first became available and continue to get 1-2 pieces of mail per week from AT&T about switching over.  So these "new" upgrades aren't quite as new as one would think.

Being a glutton for punishment, I decided to listen to their (BS) sales pitch anyway.  They go through all of the wonderful things that UVerse has at which point they ask me if I have any questions.  This was the interaction:

Me: "Is there a cap on this service?"
AT&T: "Well, I understand that there is a cap on the DSL services, but not with UVerse"
Me: "Hmmm...that isn't what I understand. It is my understanding that there is a 250 GB cap on UVerse."
AT&T (after the 2 guys look at each other a bit): "Oh...well...uh actually, there may be a cap on it.  But you would have to be running a small server in your house to hit the cap."
Me: "So there is a cap. And the point isn't whether I would ever hit the cap or not. It is that AT&T is hampering internet development by having caps in the first place."

Well, that was the end of the cap discussion for a bit.  When I told them that I would not consider upgrading if it involved having to pay hundreds of dollars for the equipment to upgrade.  "Oh no", I was told.  "It is only our business services that have to pay for the equipment."  Funny, in every one of the pieces of UVerse mail that I have gotten it mentioned having to pay at least $200 for the equipment to "upgrade".  When I mentioned this, there was more backtracking.

When I finally told them I was ok with what I currently have, I actually had one of them laugh at me for not taking them up on their "great deal".  Seriously AT&T!  If you are going to send people to my house to bother me at dinnertime, at least train them to not lie directly to my face.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26728701</guid>
<pubDate>2012-01-04 18:58:59</pubDate>
</item>

<item>
<title>[General] Motorola 2210 &#x26;amp; WRT54g problems</title>
<link>http://www.dslreports.com/forum/remark,26824757</link>
<description><![CDATA[For some weeks I have problems with my Motorola 2210 modem in combination with the linksys WRT54g.  The modem is in bridged mode and the router is setup with the correct account information, I put a clone MAC address in the WRT54g, stay alive is manual set to 180, port forwarding 80 to the correct internal Static ip address for my online camera system.  I access this camerasystem using a dyndns account.  This works all well untill ATT changes the ip address.  Then I have no access anymore to my camera system.  If I go to my dyndns account to check the ATT ip address and I try to ping this address then it sends and receives packages to this address, so I know my modem is not down.  What can be this problem ?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26824757</guid>
<pubDate>2012-01-28 13:00:06</pubDate>
</item>

<item>
<title>[Xtreme] Downgraded in speed after porting number over....</title>
<link>http://www.dslreports.com/forum/remark,26817237</link>
<description><![CDATA[Hello, I was an At&t phone and dsl 3.0 customer for years with at&t. I recently ported my number over to my cell phone service so I can go mobile. I've had a horrible experience with At&t customer service since then. First off, they cut off my internet service. Then I immediately called At&t  and they restored my dsl service at a lower speed. It was 1.5 dsl ultra. I asked the rep why has my speeds dropped and he informed me that 3.0 isnt available in my area. I told them I just had 3.0 dsl service. Then he went on to tell me that someone in my neighborhood could have taken my slot in the dslam port. I responded by saying how did someone in my small neighborhood coincidentally take my spot within minutes of my service being dropped? 3.0 was already slow by todays standards. 1.5 dsl is like having dial up in todays market. Is there anyone I can contact that will help me out with this issue. Who should I talk to?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26817237</guid>
<pubDate>2012-01-26 16:33:44</pubDate>
</item>

<item>
<title>[Availability] Service availability</title>
<link>http://www.dslreports.com/forum/remark,26828877</link>
<description><![CDATA[Was wondering (since the phone offices are closed) does ATT offer DSL service in karnes city, texas or kenedy, texas? Both are small towns but kenedy is a bit larger. I may end up moving to the area as my uncle offered me a job for a business he plans to open and there is no cable internet there in the area.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26828877</guid>
<pubDate>2012-01-29 21:27:02</pubDate>
</item>

<item>
<title>farewell bellsouth/att dsl</title>
<link>http://www.dslreports.com/forum/remark,26723561</link>
<description><![CDATA[Well I got dsl back in 2001 when it first came to my small town.  I was in line to be the first to get it.  After have 56k for so many years it was a blessing the BS brought 1.5mbit to our little town.  since then I've had fiber with utility company at 15dn/15up and kept dsl line for redundancy.  I cancelled the fiber after 5yr contract and moving.  BS moved with me..went to 3.0 then to 6.0.  Even had 2 dsl lines at one point at 6.0.  Then I got local cable company finally got bought and and upgraded the entire city.  Originally was 10dn/1.5mbit up.. then free upgrade at same price to 20mbit/2mbit... now as of today they upgraded to 50mbit/4mbit.... I will take my chance and deal with any outages but ATT has to go.  Every since ATT bought BS..they have not really kept up with technological advancements in the HSI market and dont seem to care they they are being left behind.  Frankly I think they want to get rid of all landlines and dsl or anything other than the wireless/mobile market.  I cant continue to pay for slow inet and look at this manager,directors, vp,and ceo take home millions and not see any progress for the consumers.  I'm not bashing ATT/BS as I have been pleased with them.  I think in my 11 yrs with them.  I've had one outage and a truck roll twice.  So I wish you all the luck and happiness for those that choose to stay.  I'm looking forward to the next upgrade to 100mbit and at this time no download restrictions.

Take care...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26723561</guid>
<pubDate>2012-01-03 18:17:11</pubDate>
</item>

<item>
<title>[Speed Problem] Slow in Shreveport, LA</title>
<link>http://www.dslreports.com/forum/remark,26779896</link>
<description><![CDATA[DSL went out completely last night for a couple hours. After came back it's been extremely slow. I'm on the 6 mbps tier and all day I've been getting about 300-600 kbps down, and around 400 up. Is anyone else in the Shreveport area having these problems?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26779896</guid>
<pubDate>2012-01-17 14:47:11</pubDate>
</item>

<item>
<title>[Line Problem] DSL Packet Loss and High Ping</title>
<link>http://www.dslreports.com/forum/remark,26812304</link>
<description><![CDATA[I live in the suburbs of Atlanta and I have been experiencing packet loss and high ping on my connection for the past couple of weeks. This is preventing me from playing online games. Also, I am connected directly to the modem I have called in to customer support many times and the people don't even know what packet loss or ping is is. Can someone please help me?

Ping Test: www.pingtest.net/result/55074027.png

Trace route:

Tracing route to google.com [74.125.159.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 39 ms 43 ms 45 ms adsl-184-36-157-1.asm.bellsouth.net [184.36.157.1]
3 34 ms 29 ms 29 ms 70.159.176.81
4 23 ms 22 ms 22 ms 70.159.176.38
5 23 ms 23 ms 22 ms 12.81.16.0
6 21 ms 21 ms 21 ms 12.81.16.17
7 23 ms 22 ms 21 ms 74.175.192.90
8 29 ms 27 ms 26 ms cr2.attga.ip.att.net [12.122.140.186]
9 32 ms 27 ms 23 ms 12.122.140.213
10 29 ms 27 ms 25 ms 12.249.190.14
11 77 ms 76 ms 72 ms 72.14.239.100
12 23 ms 23 ms 25 ms 66.249.94.24
13 59 ms 69 ms 78 ms 209.85.248.31
14 25 ms 35 ms 35 ms 209.85.254.10
15 46 ms 51 ms 56 ms yi-in-f99.1e100.net [74.125.159.99]

Trace complete.

i did these test during the day.....they are usually worse than this at night]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26812304</guid>
<pubDate>2012-01-25 15:20:33</pubDate>
</item>

<item>
<title>Problem with Linksys router with AT&#x26;amp;T Westell modem</title>
<link>http://www.dslreports.com/forum/remark,26811111</link>
<description><![CDATA[To make a long story short I had an internet connection but this morning when I went opened my browser there was a message from AT&T that there was a problem and I should call customer service.

The AT&T agent had me go through entering the 192.168.1.254 address several times but it would not log in to the modem page. She then had me change settings for my modem to PPPoE and finally I got a connection, but then I was not able to get a wireless connection with the router.

I went back and rebridged the modem, and when I went to put in the setttings of the router for PPPoE there was already a password with more "dots" than my AT&T network password. 

Anyway every time I try to change the the password it still comes up with more dots than what I enter, and resetting the router doesn't help, the password is still there.

Can I change the settings of the router to DHCP? Would that work?

I'm not by the computer now or I would try it, but I wonder if that would help]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,26811111</guid>
<pubDate>2012-01-25 11:06:13</pubDate>
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