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<title>AT&#x26;T Southeast forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/ilec,bels</link>
<description>AT&#x26;T Southeast forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Mon, 09 Nov 2009 14:38:12 EDT</pubDate>
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<item>
<title>[General] Thanks</title>
<link>http://www.dslreports.com/forum/remark,23314879</link>
<description><![CDATA[Just wanted to say Thanks to all you helpful People.Can't name any in particular,so this is for all on here who help.

You Guys are always stressing "test at the NID" and that really helped me this time. The other AM I was losing sync after about 30 sec. time after time.Did the power thing several times,but didn't help.Figured my 2210 modem was bad.

But,before I bought one,I took it out to the NID,where I had a power supply close by.It synced right away,so I took my lap top out there and got internet just fine.Went back in and hooked up to another Jack in the house and it worked fine.

So,long story short,somehow the jack I usually use had some pins not making good contact.Replaced the jack and now back in business.              Thanks Again]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23314879</guid>
<pubDate>2009-11-09 13:35:10</pubDate>
</item>

<item>
<title>Big thumbs up for at least some 611 people</title>
<link>http://www.dslreports.com/forum/remark,23312884</link>
<description><![CDATA[At 2 am the only live people I could find... and actually first try thinking that only likely. 
   An tought still voice mail hell but it wasn't...3rd ring live person answered. And prefaced the call with I know not your problem, but is something in need of repair.

  Yes there are the never helpfull outsouced CS clones.

Paying bill once again WEB site USELESS often....

No problem logging in... but CC paying paying  tried too many times (once).... excuse me this is  not withdrawal/billed thing how could you over attenpt to pay????

   AGAIN NOT A USER AND PASSWORD THING... already there.

   The 611 even though not repair call was astoundingly  very patient as PO'd as I was.... and couldn't give a solution but to try again during biz hours....but did TRY and not just say not our department!!! And again not just trained for that alone  he was thouroughly knowledable of the entire  CS and Infrastructure system.... likely he should be much farther up.... but as many do scares the higher ups of how ignorant and unknowing they are, this KID could EASILY kick your ASS.

    But temperment, and cooperativeness big Thumbs up.... whish I had gotten his name to mention it here, AND AGAIN TOTAL SYMPATHY of how is it even POSIBLE to try too many times to PAY your bill?

Then again they technically have to be there, but your line is dead likely you can't call 611.... and no BS/ATT payphones most places anymore... and like neighbors on Vonage or something else... so maybe just bordem of talk to someone.... and know the broad scheme of the system. 
So likely they are pretty bored but have to be there... and vs voicemail hell rang 3 times and live answered. No solution but at least a sympathetic voice.

  Honestly this is the FIRST TIME EVER, I have felt fairly dealt with by BS or ATT.

   Again I wish I had gotten the name though masybe fiired for being too good an employee, instead of clone just saying "not my job" actually even cared.

   And again I am not suggesting 611 as a CS passby solution.... none was reached.... but to actually be able to vent to a non half hour of voice mail and hold BS was a REALLY nice mitigating thing.

  Agagin mybe he would be fored for being too good an employee.... I wish I could say his name.... BS/ATT is  definatey not all monsters.

   And there is a saying about Key West in a bizzre way you couldn't ever make what goes on here up....

    I would say the same off this 611 rep.... he so floored me of how all KNOLEDGEABLE of the ATT sytem outside JUST  his line repair realm. Guy who actually read the  books.... and hopes for better... may get there if someone isn't too powerfull to get him gone for their LAZY STUPIDITY vs his intelegence.

   One could hope but to often the lazy idiot, and the smart guy is lost to unemployment, because the IDIOT is higher up. 

 Omce agin absolutly the most pleasant, happy and HELPFUL experience I have ever had with BS/ATT,,, probably good thing I din't get the name because likely that would have gotten them fired :(

  Lazy  Corp hates any lowingling showing them up  their worthlessness :(
--
http://haywardm.com (Hayward's Key West)
]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23312884</guid>
<pubDate>2009-11-09 01:55:22</pubDate>
</item>

<item>
<title>[Modem] Potentially getting DSL service, buying my own modem</title>
<link>http://www.dslreports.com/forum/remark,23311770</link>
<description><![CDATA[I'm moving to an area with DSL service and prefer to purchase my own equipment as opposed to taking what AT&T sends.  I'm considering a D-Link DSL-2320B ADSL2/2+ Ethernet/USB Modem to go along with My DLink gaming router that's served me well for several years.

Does anyone have a recommendation for a great modem for this service?  I'll be going with the 6.0mbps service.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23311770</guid>
<pubDate>2009-11-08 20:11:26</pubDate>
</item>

<item>
<title>Tier 1 tech support</title>
<link>http://www.dslreports.com/forum/remark,23230299</link>
<description><![CDATA[When you call Digital group they got nasty attitude like "Where did you get this number?!!"
What's wrong with them?   ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23230299</guid>
<pubDate>2009-10-23 12:51:13</pubDate>
</item>

<item>
<title>[General] Yahoo email.....</title>
<link>http://www.dslreports.com/forum/remark,23271892</link>
<description><![CDATA[I am a previous happy bellsouth customer who is now an unhappy AT&T customer...but I dont want to get into that....my problem is ....ever since    AT&T joined with Yahoo for email I have had nothing but problems...I continually get error msgs. telling me to check my settings....password....server unavailable....etc...etc.....I have reinstalled my mail program more times than I can remember...checked rechecked and triple checked settings....and still.....error msgs and unresponsive email....can anyone point me in the right direction to getting this fixed.....I have called AT&T numerous times to no avail...I have also called Apple tech support and have not resolved the issue....I have an IMAC running Snow leopard....but had the problems with leopard as well.....This is getting real old.........Rich]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23271892</guid>
<pubDate>2009-10-31 18:13:20</pubDate>
</item>

<item>
<title>[DSL] ADSL modem/wireless router combo</title>
<link>http://www.dslreports.com/forum/remark,23283658</link>
<description><![CDATA[Hi all,

I have recently moved from England and am going to have att dsl service and chose not to use their equipment. I am having a bugger of a time finding a dsl modem/wireless router combo.

Any suggestions greatly appreciated!

BTW, I have mac and windows xp machines.

Cheers!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23283658</guid>
<pubDate>2009-11-03 10:20:10</pubDate>
</item>

<item>
<title>DSL signal overload or something else?</title>
<link>http://www.dslreports.com/forum/remark,23310895</link>
<description><![CDATA[While playing X Box 360 Live, a phone call may come in. When this happens, I lose the DSL signal and my game stops playing. Also, while using 2 computers simutanously, the download speeds have decreased noticeably. This is more so than 3 months ago when we had the slower DSL service. We now have the Extreme 6.0 but it doesn't act like 6.0. We have very little accessories hooked into the line. Anyone have any ideas? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23310895</guid>
<pubDate>2009-11-08 16:39:06</pubDate>
</item>

<item>
<title>Has AT&#x26;amp;T lowered the DS throughput speed for Xtreme 6.0?</title>
<link>http://www.dslreports.com/forum/remark,22848469</link>
<description><![CDATA[Or is there just something wrong that needs to be looked into?

[att=1]

[att=2]

[att=3]

[att=4]

[att=5]

My IP address used to start with a 68, 72, 74 and maybe some others but never a 98 and my gateway address used to be 68.208.248.2 and now my IP address is 98.80.XXX.XXX and my gateway address is 98.80.XXX.XXX.

The exact second I restarted my modem and got the new IP and gateway address is when my downstream speed dropped about 590kbps to 720kbps depending on if I'm running PPPoA or PPPoE.

This problem doesn't affect just me as it also affects other FastAccess DSL Xtreme 6.0 customers in my town.

It doesn't yet affect all FastAccess DSL Xtreme 6.0 customers in my town.

It effects people with IP and gateway addresses other then the the one I have.

This is not an end user problem. It is an AT&T problem.

I don't believe this problem is caused by overloaded equipment. It's my belief that the speeds are being throttled. Maybe someone set the limit to low.

Note: Things run very smooth now. Jitter is very low. Pings are better and I went from 10ms to my gateway to 6ms to my gateway.

I'm not complaining about how it runs. It runs great. Things run much better than they did before the change.

I and the people that asked me to get to the bottom of things are complaining about the 11% speed hit on the downstream side. We ain't paying 11% less.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22848469</guid>
<pubDate>2009-08-11 09:07:55</pubDate>
</item>

<item>
<title>[General] Uverse Installation</title>
<link>http://www.dslreports.com/forum/remark,23305791</link>
<description><![CDATA[Does anyone know if U-verse will work using my satellite coax setup? All the coax is in place but has diplexers inside and out to separate and recombine the satellite signal and broadcast signal. The diplexer allows you to use one coax for the satellite signal and broadcast signal and splits them inside the house. It combines them outside the house. It would simplify installation  a whole lot if I could use them. Installation is set for Monday afternoon (nov. 9th). ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23305791</guid>
<pubDate>2009-11-07 10:30:05</pubDate>
</item>

<item>
<title>[Speed Problem] throughput drop</title>
<link>http://www.dslreports.com/forum/remark,23306546</link>
<description><![CDATA[Hello,

I have the extreme 3.0 service. About 8 months ago my speed was about  2700 down, Then, about 4 months ago it changed to 2000. This morning it was about 760.

Can I call AT&T even if I don't use one of their modems? I used to use the Westell but changed to a Zoom, bridge modem with my iMAC and router.

Thanks.

RG]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23306546</guid>
<pubDate>2009-11-07 13:57:00</pubDate>
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