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<title>AT&#x26;T Southwest forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/ilec,swbell</link>
<description>AT&#x26;T Southwest forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Mon, 09 Nov 2009 20:33:54 EDT</pubDate>
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<item>
<title>excuse the expression: its that time of the month again</title>
<link>http://www.dslreports.com/forum/remark,23233155</link>
<description><![CDATA[getting the error messages again when trying to send and receive mail.  Hope it doesnt last as long as it did last time!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23233155</guid>
<pubDate>2009-10-23 22:14:36</pubDate>
</item>

<item>
<title>It&#x27;s been a VERY frustrating weekend.</title>
<link>http://www.dslreports.com/forum/remark,23310974</link>
<description><![CDATA[This weekend I had scheduled ATT to come out and install UVERSE. The Tech showed up on time but found a problem with my line. She called out a line tech. He started digging in my back yard and pulled up the line and started testing. Then he ran a new line from the pole to the interface box outside my house. After 4 hours, the original tech came in and said they couldnt get UVERSE to work because I was too far from the "Box". I asked her if my original phone and DSL would be ok and she said they didnt touch the phone or DSL. They left. I tried to get on the internet and guess what... No DSL service. I try the phone, no Dial tone. Also, they left the newly run line draped across my fence and ground. They didnt bury the cable or suspend it. This is only minutes after the techs left. I call ATT and they tell me the best they can do is get someone here 5 days from now. Needless to say I'm pissed. I decided to open the "customer" side of the interface box. I found the green wire was not connected to the post. i connected it and now i get a dial tone. DSL is still dead. I called DSL support and and they will try to get someone out tomorrow to look at it. unfortunately, they can only send someone out during hours I'm at work. I can't take of so they are going to try to fix it without me being there. needless to say I've spend the last 24 hours getting to know just about every department ATT has. I don't blame ATT I blame the two techs who up and left a mess. oh and i still don't know if this cable is going to be properly buried.

  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23310974</guid>
<pubDate>2009-11-08 16:59:13</pubDate>
</item>

<item>
<title>Problem in Houston area (Richmond/Rosenberg)</title>
<link>http://www.dslreports.com/forum/remark,23309660</link>
<description><![CDATA[This morning (Sunday, 11-08-09) about every five to ten minutes, I get no response on the internet (browser will not go to links, game disconnect, etc.) I am using a 2-Wire 2700HG-B. It shows no problems, and connections lights stay green. Home portal diagnostics show no problems.

With Ping Plotter, I am getting ~4-5% packet losses to www.yahoo.com, with losses being in spikes every 5 minutes or so. The packet loss spikes last 10 to 50 seconds.

Anyone else?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23309660</guid>
<pubDate>2009-11-08 10:55:37</pubDate>
</item>

<item>
<title>new service help</title>
<link>http://www.dslreports.com/forum/remark,23298127</link>
<description><![CDATA[I just had service activated, but i have not created an account so I cant log into my modem.

what is the website that I need to do this?

thanks

oh and as far as the router, its still pppoe using my @att email and password correct?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23298127</guid>
<pubDate>2009-11-05 18:22:05</pubDate>
</item>

<item>
<title>DSL Line goes down frequently</title>
<link>http://www.dslreports.com/forum/remark,23299766</link>
<description><![CDATA[I subscribe to AT&T DSL Elite that is supposed to have a downstream speed of up to 6 Mbps and upstream speed of up to 768 Kbps. My DSL line goes down very frequently and I lose my internet connection for a few minutes and it comes up by itself, and I get a new dynamic IP address. This is very annoying if especially if you are in a middle of a Webex session, or an IP call.  When the internet connection is reestablished  I often don&#146;t get the full Elite speeds.

I have a dedicated line for my DSL. It is a Cat 5 cable going from AT&T&#146;s box outside to my modem. I don&#146;t have any phones on the DSL line.

My modem is Motorola 3347 and it is the third modem that AT&T  has replaced, so I think that rules out any modem problem. Their technicians have been out many times and when they are at my house they signals are clean.

If I reboot the modem I get good performance for a few hours and the DSL deteriorates again.

Any help you can provide me is much appreciated.

Here is my test history:

http://www.dslreports.com/testhistory/1571455/56bc7

Here is some stats from my modem:

ADSL Line State:        Up
ADSL Startup Attempts:  160
ADSL Modulation:        DMT
ADSL Data Path:         Fast
Datapump Version:       DSP 7.5.2.202, HAL 7.5.2.1

                       Downstream  Upstream
                        ----------  ----------
SNR Margin:                  11.50        7.00 dB
Line Attenuation:            24.00       13.50 dB
Output Power:                 0.00       11.90 dBm
Errored Seconds:                 0           0
Loss of Signal:                  0        1972
Loss of Frame:                   0           0
CRC Errors:                    373         460
Data Rate:                    4704         704

This is what happens after I reboot the modem:

ADSL Line State:        Up
ADSL Startup Attempts:  1
ADSL Modulation:        DMT
ADSL Data Path:         Fast
Datapump Version:       DSP 7.5.2.202, HAL 7.5.2.1

                       Downstream  Upstream
                        ----------  ----------
SNR Margin:                  18.20       18.00 dB
Line Attenuation:            22.00       11.50 dB
Output Power:                 0.00       11.92 dBm
Errored Seconds:                 0           0
Loss of Signal:                  0           0
Loss of Frame:                   0           0
CRC Errors:                      0           1
Data Rate:                    6016         768

 :(]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23299766</guid>
<pubDate>2009-11-06 00:06:10</pubDate>
</item>

<item>
<title>ATT DSL Status website</title>
<link>http://www.dslreports.com/forum/remark,23296453</link>
<description><![CDATA[Does anyone know of a reliable DSL ststus network site that will show the actual status of the DSL for my area in San Antonio, TX? I was looking for an ATT NOC page but ya... no not gonna happen. So anyone have another site for realtime status reports? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23296453</guid>
<pubDate>2009-11-05 13:04:30</pubDate>
</item>

<item>
<title>ATT DSL South Texas randomly disconnecting then reconnecting</title>
<link>http://www.dslreports.com/forum/remark,22500452</link>
<description><![CDATA[I live in McAllen, Texas, and am on an RT, I am pretty close to it. Ever since i upgraded from pro to elite my service goes out throughout the day.  I have a Sprint Airave connected to it and when i am speaking on it,  the 2WIRE 2701-HB will flash red on the DSL then reconnect after a couple of seconds, its very annoying because you cannot hear the person speak and visa-versa. I have already called and they determined that there wasn't anything wrong with my line, but i keep having this problem every day! What do you need from me to help resolve this problem?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22500452</guid>
<pubDate>2009-06-05 09:47:43</pubDate>
</item>

<item>
<title>Can no longer send email</title>
<link>http://www.dslreports.com/forum/remark,23250217</link>
<description><![CDATA[As of last night, I can no longer send email from my home computer. This morning, I discovered I can't send email from my office computer, which is in a different location than the home computer. I keep getting "The message could not be sent because connecting to SMTP server smpt.att.yahoo.com failed". No settings on either machine have been changed. I called ATT tech support several times, but they could not help. They also said they aren't having any email issues. I am using the latest version of Thunderbird. Is there anyone here that might be able to help? Thank you.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23250217</guid>
<pubDate>2009-10-27 17:15:07</pubDate>
</item>

<item>
<title>Dead DSL last night. Now back up but SLOW.</title>
<link>http://www.dslreports.com/forum/remark,23270179</link>
<description><![CDATA[I came home last night after work to find out my DSL was dead in the water.  I can get dial tone at the jacks and after trying different things for an hour I gave up.  I went to bed at 10:30 and tested it before I went to sleep.  It was back working but was slow.   I tested it this morning after turning the modem and router off for 15 min and letting things reset.  I subscribe to 6MB DSL but using speed tests, it's barely pushing 1MB.  Are they having issues that anyone knows of or am I having problems? We live in Springfield, MO.   I think this is only the first or second time I've had problems with the service so this seems odd.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23270179</guid>
<pubDate>2009-10-31 10:31:53</pubDate>
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